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1. MINISTRY OF EDUCATION & TRAINING
HOCHIMINH CITY UNIVERSITY OF TECHNOLOGY
GRADUATE INTERNSHIP REPORT
STATUS OF MOTIVATE EMPLOYEES AT TUAN
THANH THAO CO,..LTD
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Dịch Vụ Hỗ Trợ Viết Thuê Báo Cáo, Khoá Luận, Luận Văn
Zalo Hỗ Trợ : 0934.573.149
Ho Chi Minh City, 2022

2. MINISTRY OF EDUCATION & TRAINING
HOCHIMINH CITY UNIVERSITY OF TECHNOLOGY
GRADUATE INTERNSHIP REPORT
STATUS OF MOTIVATE EMPLOYEES AT TUAN
THANH THAO CO,..LTD
Subject: Business Administration
Instructor : Nguyen Lan Huong
Student’s name : Nguyen Manh Tuan
Student’s ID: : 1411142059 Class: 14DQTQ03
Ho Chi Minh City, 2022

3. COMMENTS OF THE SUPERVISOR
Student’s full name: Nguyễn Mạnh Tuấn
Student’s ID : 1411142059
Academic Year : 2014-2022
1. Duration
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2. Department
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3. Responsibility and Discipline awareness
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4. Results
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5. General comments
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Supervisor

4. COMMENTS OF THE INSTRUCTOR
Student’s full name: Nguyễn Mạnh Tuấn
Student’s ID : 1411142059
Academic Year : 2014-20227
1. Duration
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.................................................................................................................................
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2. Department
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3. General comments
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Instructor

5. TABLE OF CONTENT
ACKNOWLEDGEMENT..................................................Error! Bookmark not defined.
COMMENTS OF THE SUPERVISOR ................................................................................ ii
COMMENTS OF THE INSTRUCTOR .............................................................................. iii
TABLE OF CONTENT....................................................................................................... iv
INTRODUCTION...............................................................................................................2
CHAPTER 1: OVERVIEW OF TUAN THANH THAO COMPANY ....................................3
1.1.Brief Description of the Tuan Thanh Thao company......................................3
1.2 : Functtion and Missions....................................Error! Bookmark not defined.
1.2.1 : Functions..........................................................................................................2
1.2.2. Missions............................................................................................................2
1.3 : Organization Structure of Tuan Thanh Thao .................................................3
1.4. Personnel movement status..............................................................................5
1.5. Business Operation Performance of Tuan Thanh Thao for the period 2015-
2017..............................................................................................................................6
CHAPTER 2: STATUS OF MOTIVATE EMPLOYEES AT TUAN THANH THAO CO,..LTD
...........................................................................................................................................8
2.1.Working environment. ........................................................................................8
2.1.1.Physical environment....................................................................................8
2.1.2.Social environment. ......................................................................................8
2.2.Motivation.............................................................................................................9
2.3.Leadership...........................................................................................................10
2.4.Training................................................................................................................11
2.5.Current situation of some companies in Vietnam. ........................................12
2.5.1.High efficiency of employees in some company in Vietnam.................12
2.5.2.Low efficiency of employees in some company in Vietnam..................13

6. 2.6.Comparing current situation of Tuan Thanh Thao Company with other
companies in Vietnam..............................................................................................13
2.6.1.Finer points...................................................................................................13
2.6.2.Worse points................................................................................................14
2.7.Advantages and disadvantages. .......................................................................14
2.7.1.Advantages...................................................................................................14
2.7.2.Disadvantages..............................................................................................14
CHAPTER 3: SUGGESTIONS..........................................................................................16
3.1.Expressing personal viewpoints about factors affecting efficiency of
employees at Tuan Thanh Thao Company. ...........................................................16
3.2.Objectives of improving efficiency of employees. .........................................16
3.3.Proposing solutions for Tuan Thanh Thao Company’s current issues of
employees’ efficiency...............................................................................................16
3.3.1.Fixing deficiencies........................................................................................17
3.3.2.Improving factors affect on efficiency of employees. ............................17
CONCLUSION.................................................................................................................20
REFERENCES ..................................................................................................................21
PHỤ LỤC.........................................................................................................................22

8. INTRODUCTION
Motivation issues for workers are more and more interested in the business of our
country today. The organization is a collective of workers in which they work and
contribute for the common good of making the organization grow and prosper in the
marketplace. In return, workers will receive rewards both physically and mentally
from the organization. So, in essence, motivational work is an investment that both
sides benefit. In fact, motivational work at Tuan Thanh Thao Co,..Ltd has been
implemented, but still has not achieved the desired results and has not stimulated
the workers to do their best for The average productivity is still low. With the above
obstacles, during the internship at the company, to find out the fact i chose the
topic: "Status of motivate employees at TUAN THANH THAO CO,..LTD

9. CHAPTER 1: OVERVIEW OF TUAN THANH THAO COMPANY
1.1.Brief Description of the Tuan Thanh Thao company.
Trade name: TUAN THANH THAO co., LTD
Tax code: 0303392194
Address: 609 Nguyen Duy Trinh, Binh Trung Dong Ward, 2 District, Ho Chi Minh City
Account Number: 6280421101230015
• business license: 0303392194 - date of issue: 29.7.2004
• date of operation: 01/08/2004
• Phone: 0822427457 - Fax: 37437390
• Director: NGUYEN DUC QUE
• Active Date: 01/10/2009
Field operations: the Interior distribution.
Vision: leading the field of Interior distribution segment of the Middle-senior in Vietnam.
Mission: to shorten the distance of space and time, potential and capacity.
1.2. Functions and Missions
1.2.1. Functions
According to business category in the business registration license and purpose of
establishment.
- Business furniture for offices, houses ...
- Interior design.
1.2.2. Missions
For customers:
Implementation of the warranty service, the customer care with the right rules and
contracts. Distribution of industrial products in order to satisfy the diverse needs of
customers.
For companies:

10. Use capital efficientlyand capital development, implement business objectives. The
mission to shorten the distance of space and time, potential and capacity. Build long term
business strategies. Serious Executive safe mode of labor, social security, protection of the
environment at the same time attention to the interests of workers.
1.3 Organization Structure of Tuan Thanh Thao
This is chart of Tuan Thanh Thao organizational structure
Chart 1.1: Organizational Structure
Director is the top power of Tuan Thanh Thao that directly manage five departments
consisting of sales department, technical department, R&D department, accounting
department and department of general administration.
Roles of Director
The director plays an important roles and responsibilities in the company.
Essentially, he has the right to hire all employees, as well as assessing the overall direction
and strategy for his company. Moreover, he acts on behalf of the shareholders to run the
day to day affairs of Tuan Thanh Thao. The director is accountable to the shareholders.
Each year the company will hold an annual general meeting at which the directors provides
a report to shareholders on the performance of Tuan Thanh Thao.
Roles of Sales Department
Sales department is one of the most important department in Tuan Thanh Thao.
The sales staff are in charge of looking for the sales opportunities with the existing and new
Directorate
Sales
Department
Technical
Department
Import-
Export
Department
Marketing
Department
Accounting
Department

11. customers to sell products and services. Whenever, the company has a meeting, they will
organize effective presentation to their customers for their target products. The sales
manager takes responsibilities to identify the target budget for each year with following-
up percent of the budget realization each quarter of year. To do this, sales manager has to
definite business opportunities with each customer to be considered in the target budget
or forecast list. Moreover, they should development the rapports with all existing and new
customers to know their future plan as well as co-ordination with sales Department to
reach the strategic goals.
Roles of Technical Department
Technical Department is responsible for diagnosing any hardware or software faults
with these systems and will solve the issueseither in person or over the phone. By the way,
they are in charge of installation and configuration of a company’s computer hardware
operating systems and applications. Every day, IT staff have to maintenance and monitor
computer networks and systems, as well as testing and evaluating new technology. In
addition, they performing electrical safety checks on the company’s computer equipment.
Roles of Marketing Department
Tuan Thanh Thao marketing department has overall responsibility for its growing
revenue, increasing market share and contributing to the company growth and
profitability.
The Marketing team does the research that aims to identify market opportunities
and gain a better understanding of customer needs. They also do the survey to understand
competitors’ strengths and weaknesses so they can take action to protect Tuan Thanh
Thao business with their current customers or win business from weaker competitors.
Moreover, the marketing department works with internal or external product
development teams from technical department to develop new products or improve
existing ones. They also plan campaigns and develop communications material to promote
vale products to customers and prospects. In addition, Tuan Thanh Thao marketing

12. department is responsible for organizing events, such as exhibitions, seminars, sales
conferences or customer hospitality events.
Roles of Accounting Department
This is an important department in Tuan Thanh Thao. There are some specific roles
that the accounts maintain great relationships with vendors. the essential roles and duties
of virtually any accounting staff include some working as below
 Firstly, they have to make money out. It means that they are in charge of
making payments and keeping the bills paid
 Secondly, they have to make money in. It means that they are in charge of
processing incoming payments
 Thirdly, they have to make payroll to make sure that everyone gets paid on
time.
 Fourthly, they have to do report. It means that they are preparing financial
reports such as profit and loss, balance sheets and budgets
 Lastly, they have to control finance.
Roles of General Administration Department
General Administration Department occupies an important in Tuan Thanh Thao.
The department is incharge of providing comprehensive administrative planning,
leadership and organizational, as well as development of all departments in the company.
They also evaluate performance of all department heads and their operations. In addition,
administering all laws and policies established is their responsibilities in Tuan Thanh Thao.
1.4.Personnel movement status
Table 1.1. The number of staff at Tuan Thanh Thao co,.. Ltd
Gender
2015 2016 2017
(%) (%) (%)

13. (Source: Human resources Department)
Number of employees 3 years 2015-2017 ascending, demonstrates that companies
are increasingly developing scale operation, indeed, Tuan Thanh Thao company has
opened a number of products and increase the number of sales staff to market development
activities, Tuan Thanh Thao company has opened three more stores and offering goods for
some supermarket, so the force management and staff employees working increasingly
recruit more
1.5. Business Operation Performance of Tuan Thanh Thao for the period 2015-2017
Through three years of business activities, Tuan Thanh Thao achieved the profit which in
more and more increasing during three years, as in table 1.1
Table 1.2 Revenue - Cost - Profit
Unit: Billion VND
Target 2015 2016 2017
Compare 2015 to
2017
Compare 2016 to
2015
Absolute Relative
(%)
Absolute Relative
(%)
Revenue 101,72 120,45 135,53 18,73 18,42 15,08 12,52
Male 23 43,3 26 38,2 27 38,8
Female 30 56,6 42 61,7 45 62,3
<30 age 26 49,1 38 55,9 42 58,3
30-45 age 21 39,6 24 35,3 24 33,3
>45 age 6 11,3 6 8,8 6 8,3
University-
College
16 30,2 23 33,8 25 34,7
Intermediat
e
14 26,4 19 27,9 19 26,4
Labourer 23 43,4 26 38,2 28 38,9
Total 53 100 68 100 72 100

14. Cost 90,96 105,49 109,63 14,53 15,97 4,14 3,93
Profit before
tax
10,76 14,97 25,90 4,21 39,08 10,93 73,08
Net profit 2,48 3,55 4,17 1,07 43,35 0,62 17,45
(Source: Accounting Department)
In general, the business performance of the company is quite successful, turnover has
increased continuously over the years. In 2017, the company's revenue reached 101.72
billion. In 2015, the company expanded its business scope, found new customers, revenue
increased 15.08% compared to 2017, reached 120.45 billion. In 2016, Vietnam officially
opened its doors for the logistics industry (from January 11, 2017), competition in the
forwarding market has been fiercer, so the revenue growth rate is lower than in 2015,
However, revenue was still high at 135.53 billion dong.
Along with the increase in sales, the company's cost has also increased over the years. In
2017, the total cost of the company is 90.96 billion. In 2015, the total cost increased by
15.97% compared to 2017, at 105.49 billion. By 2016, due to many efforts to cut costs of
the board and all employees, the cost increased only 3.93% compared to 2015, at 109.63
billion.
The continuous fluctuations in revenue and expenses made the company's profits continue
to fluctuate, but with the increase in revenue with the stronger margin has made the profit
increase continuously over the years. Pre-tax profit in 2015 reached 10.76 billion, and by
2015 increased 39.08% to 14.97 billion. In 2016, profit continued to increase sharply, up
73.08% against 2017, reached 25.90 billion.