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1. MINISTRY OF EDUCATION & TRAINING
HOCHIMINH CITY UNIVERSITY OF TECHNOLOGY
GRADUATE INTERNSHIP REPORT
FACTORS AFFECTING EMPLOYEE MOTIVATION IN
VIET THANH CONG TRAINING JOINT STOCK
COMPANY (VIET VICTORY)
Subject: BUSINESS ADMINISTRATION
Specialty: BUSINESS ADMINISTRATION
Instructor (Lecturer) : Trần Thị Trang
Student’s name : Trương Thị Tố Quyên
Student’s ID: 1411141832 Class: 14DQTQ03
Ho Chi Minh City, 2018

2. -
MINISTRY OF EDUCATION & TRAINING
HOCHIMINH CITY UNIVERSITY OF TECHNOLOGY
GRADUATE INTERNSHIP REPORT
FACTORS AFFECTING EMPLOYEE MOTIVATION IN
VIET THANH CONG TRAINING JOINT STOCK
COMPANY (VIET VICTORY)
Subject: BUSINESS ADMINISTRATION
Specialty: BUSINESS ADMINISTRATION
Instructor (Lecturer) : Trần Thị Trang
Student’s name : Trương Thị Tố Quyên
Student’s ID: 1411141832 Class: 14DQTQ03
Ho Chi Minh City, 2018

3. [i]
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
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COMMENTS OF THE SUPERVISOR
Student’s full name: Trương Thị Tố Quyên
Student’s ID: 1411141832 Class: 14DQTQ03
Academic Year: 2014–2018
1. Duration
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2. Department
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3. Responsibility and Discipline awareness
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4. Results
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5. General comments
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Supervisor

4. [ii]
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
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COMMENTS OF THE INSTRUCTOR
Student’s full name: Trương Thị Tố Quyên
Student’s ID : 1411141832 Class: 14DQTQ03
Academic Year : 2014–2018
1. Duration
………………………………………………………………………………
2. Department
………………………………………………………………………………
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3. General comments
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Instructor

5. [iii]
OUTLINE CONTENTS
INTRODUCTION ................................................................................................................. 01
CHAPTER 1: GENERAL INTRODUCTION ABOUT VIET VICTORY
1.1 Brief history and development of company................................................................. 02
1.2 Business sector of company........................................................................................... 03
1.3 Role and goal of company.............................................................................................. 03
1.4 Organization structure .................................................................................................... 04
1.5 Business analysis in the last three years ....................................................................... 05
1.6 Summary of chapter 1..................................................................................................... 06
CHAPTER 2: ANALYZING FACTORS AFFECTING EMPLOYEE MOTIVATION
IN VIET VICTORY
2.1 Analyzing factors affecting employee motivation in Viet Victory
2.1.1 Working environments .......................................................................................... 07
2.1.1.1 Work conditions ....................................................................................... 07
2.1.1.2 Nature of job ............................................................................................. 07
2.1.1.3 Leadership and colleague relations ........................................................ 08
2.1.1.4 Leadership style (Supervision) ............................................................... 09
2.1.1.5 Culture of company.................................................................................. 10
2.1.2 Company policies................................................................................................... 11
2.1.2.1 Salary/wage policy................................................................................... 11
2.1.2.2 Reward and recognition........................................................................... 12
2.1.2.3 Welfare ...................................................................................................... 13
2.1.2.4 Training and development....................................................................... 15
2.1.2.5 Promotion opportunities .......................................................................... 16
2.2 Advantages and disadvantages (limitations) of factors affecting employee
motivation in Viet Victory.................................................................................................... 16
2.2.1 Advantages.............................................................................................................. 17
2.2.2 Disadvantages (Limitations) ................................................................................. 17
2.3 Summary of chapter 2..................................................................................................... 19

6. [iv]
CHAPTER 3: SOLUTIONS TO IMPROVE THE EFFECTIVENESS OF FACTORS
AFFECTING EMPLOYEE MOTIVATION IN VIET VICTORY
3.1 Suggestions to improve the effectiveness of factors affecting employee motivation
in Viet Victory........................................................................................................................ 20
3.1.1 Suggestion 1: Regarding colleague relationship............................................... 20
3.1.2 Suggestion 2: Regarding working conditions ................................................... 20
3.1.3 Suggestion 3: Regarding nature of job............................................................... 21
3.1.4 Suggestion 4: Regarding leadership relationship ............................................. 21
3.1.5 Suggestion 5: Regarding welfare........................................................................ 22
3.1.6 Suggestion 6: Regarding reward and recognition ............................................ 22
3.2 Other suggestions ............................................................................................................ 23
CONCLUSION...................................................................................................................... 25
REFERENCES....................................................................................................................... 26

7. [v]
LIST OF ACRONYMS
Acronyms Note
Viet Victory Viet Thanh Cong Training Joint Stock Company
HCM Ho Chi Minh
HR Human Resource
DEP’T Department
VND Vietnamese Dong

8. [vi]
LIST OF TABLES, FIGURES
NUMERICAL
ORDER
FIGURE/TABLE NAME NUMBER
OF PAGES
1 Figure 1.1 Organization structure of
Viet Victory
04
2 Table 1.1 Business results of Viet
Victory from 2015 to 2017
05

9. [vii]
INTRODUCTION
In recent years, in the harsh market economy, competition in human resources
is always an alarming issue in companies, because human resources are the most
important factor for business success. A firm has advanced facilities, modern
technology and great service quality, however if the lack of human resources to work
effectively, this firm is difficult to compete with other companies and long-term
survival. How to motivate employees with enthusiasm, dedication in work for
company and social development, which is an essential and indispensable problem for
each business. In order to effectively manage human resources, they must be
considered as the significant element of company development. In addition, the
managers create conditions for employees to promote their potential.
Viet Thanh Cong Training Joint Stock Company (Viet Victory) is a high quality
practice training company working in banks and businesses. VietVictory focuses on
training students to become professional workers, promote their capacity, virtue,
morality. Having good model, good development strategy but weak human resources
management, the business is difficult to succeed. Viet Victory understands the
importance of the human resources in the survival and prosperity of an organization.
Being aware of the importance of the problem, I chose "Factors affecting employee
motivation in Viet Thanh Cong Training Joint Stock Company (Viet Victory)" as
research topic.
The topic structure consists of three chapters:
 Chapter 1: General introduction about Viet Victory
 Chapter 2: Analyzing factors affecting employee motivation in Viet
Victory
 Chapter 3: Suggestions to improve the effectiveness of factors affecting
employee motivation in Viet Victory

10. 2
CHAPTER 1 : GENERAL INTRODUCTION ABOUT VIET VICTORY
1.1 Brief history and development of company
 Viet Victory was established on 02/06/2014. After more than 2 years of
operation, Viet Victory has trained more than 1,000 graduates of the titles of
work at banks and enterprises. Banks that prefer to recruit Viet Victory
students such as: ANZ, Standard Chartered, HSBC, Eximbank, MB bank,
Techcombank, VP bank, HD bank, VIB, Maritime bank, AB bank, TP bank,
NAM A bank, Viet Capital bank, Vietbank, SCB, SHB,…The remarkable
growth of Viet Victory is reflected in the level of expansion of the network
of centers in the universities in Ho Chi Minh City, along with the diversified
development of sales and distribution channels. Up to now, Viet Victory has
built 6 practical training centers. There are 5 centers in Ho Chi Minh City
such as Head office 307/24 Nguyen Van Troi, 110 Cao Thang, Ho Chi Minh
City University of Technology, Ho Chi Minh City Open University, Ho Chi
Minh City Food Industry University and one center at Vinh University
(Vinh City, Nghe An Province).
 Company’s full name: VIET THANH CONG TRAINING JOINT STOCK
COMPANY
 Company logo
- -
 Type of company: Joint stock company
 Head office: 307/24 Nguyen Van Troi Street, Ward 1, Tan Binh District,
HCM City
 Telephone: 028.39974556
 Fax: 028.39974577
 Email: info@vietvictory.vn
 Website: www.vietvictory.vn

11. 3
1.2 Business sector of company
Viet Victory is a practical training company providing training services and HR
services
 Training services: Banking positions as tellers, individual client specialists,
corporate client specialists, and international payment specialists
 HR services: providing human resources for firms and banks. Viet Victory is
confident to provide competent candidates, suitable positions and long-term
commitment to the development of the company.
1.3 Role and goal of company
 Viet Victory will accompany with enterprises in the development of human
resources and organization
 Viet Victory will contribute effectively to the sustainable development of
Vietnamese companies
 Viet Victory experts can provide excellent consultancy to corporate clients,
help to identify issues and offer solutions, and get them ready for new stages of
development
 Give young people a career start – open clearer and brighter future for them

12. 4
1.4 Organization structure
Figure 1.1 Organization structure of Viet Victory
In conclusion, the chart of organization structure of joint stock company consists
of the board of director, the director and three departments, ensuring the effective
management and operation of company. The board of director has full authority on
behalf of company to decide on all issues related to the purpose and benefits of the
company. The director runs the company's daily business and is under the supervision
of the board of director. They work together to build a sustainable company.
SUPPORTERCONSULTANT
CREATING AND
SOURCE
MANAGEMENT
EXPERT
PARTNER
EXPERT
CONSULTANT
HEAD OF
DEP’T HEAD OF
RESIDENCE
DEP’T
HEAD OF
SUPPLY
DEP’T
VICE DIRECTOR
OF SUPPORT
VICE DIRECTOR
OF TRAINING
VICE DIRECTOR
OF HR
ACCOUNTING
DEP’T
MARKETING
DEP’T
ADMINISTRATION
DEP’T
HR
DEP’T
ASSISTANT
ASSISTANT
DIRECTOR
BOARD OF DIRECTOR

13. 5
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