The document is a report analyzing the process of importing goods through forwarding operations at TRA-SAS, a logistics company in Vietnam, using sea transport. It provides an overview of the company, describing its establishment, operations, organizational structure, and key business activities. It then analyzes the specific process of importing goods via sea transport handled by TRA-SAS, outlining the key steps including receiving customer documents, obtaining delivery orders, customs declarations, clearance, and transporting goods to warehouses. The report evaluates advantages and disadvantages of the process and provides recommendations to improve TRA-SAS's delivery services.

1. VIETNAM GENERAL CONFEDERATION OF LABOUR
TON DUC THANG UNIVERSITY
FACULTY OF BUSINESS ADMINISTRATION
PROFESSIONAL INTERNSHIP REPORT YEAR 3
ANALYSIS THE PROCESS OF IMPORTING IN
FORWARDING OPERATION OF TRA-SAS BY SEA
TRANSPORT
Instructing Lecturer: MBA. LUONG THI
HOA
Student’s name: DUONG BOINGOC
Student’s ID: 71406301
Major: BUSINESS ADMINITRATION
Academic Year Code: K18

2. HO CHI MINH CITY 8/2017

3. EVALUATION OF INSTRUCTING LECTURER
Student’s name: Duong Boi Ngoc Student’s ID: 71406301
Class:14070610 Academic Year Code: K18
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Ho Chi Minh City, Date………………………….
Instructing Lecturer
(Full name ands signature)

4. EVALUATION OF COMPANY FOR INTERNSHIP
Student’s name: Duong Boi Ngoc Student’s ID: 71406301
Class:14070610 Academic Year Code: K18
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Ho Chi Minh City, Date…………………………………
Management Executive Officer
(Full name, Signed and Sealed)

5. ACKNOWLEDGEMENT
First of all, I would like to thank the teachers at Ton Duc Thang
University has enthusiastically taught me all the time.
I would like to thank Ms.Luong Thi Hoa - who directed me to this
essay. Thank you for your dedication, not only your professional knowledge,
but also your work experience and life experience.
Thanks to Mr Tran Viet Huy - Managing Director of TRASAS has
created opportunities for me to practice in the company. Besides, I would
like to thank all the staffs in the forwarding room for their generously
helping so that I can have a multi-dimensional approach to the practical
lessons and can easily complete this essay in the most convenient way,
especially Ms.Tran Thi Tuyet Linh for great help and guidance for me to
work in a professional and friendly environment.
Finally, I wish all the administrators and teachers of Ton Duc Thang
University, Board of Directors and all members of TRA-SAS Company
health and more successful in work as well as in life.
Thank you sincerely to all!
Student
Duong Boi Ngoc
Class: 14070610

6. TABLE OF CONTENTS
CHAPTER 1: OVERVIEW OF TRASAS COMPANY...............................................1
1.1 General about TRASAS company...........................................................................1
1.2 Fields of business activities.......................................................................................2
1.3 Company’s organizational structure.................... Error!Bookmarknot defined.
1.3.1 The management structure................................ Error!Bookmarknot defined.
1.3.2 Functions, duties of departments...................... Error!Bookmarknot defined.
1.3.3 The personnel situation of the company.......... Error!Bookmarknot defined.
1.4 The company's operating stage in 2014 – 2016.. Error!Bookmarknot defined.
1.4.1 The company's operating stage in2014 – 2016Error!Bookmarknot defined.
1.4.2 Business situation by fieldof working............. Error!Bookmarknot defined.
1.5 Capital and technical facilities:........................... Error!Bookmarknot defined.
CHAPTER 2: THE PROCESS OF IMPORTING IN FORWARDING OPERATION
OF TRA-SAS BY SEA TRANSPORT ......................... Error!Bookmarknot defined.
2.1 Relationship between parties ............................... Error!Bookmarknot defined.
2.2 Process of importing in forwarding operation of Tra-sas by sea transportError!Bookmarkn
2.3 Analyze the process of importinginforwarding operationof Tra-sas by sea
transport....................................................................... Error!Bookmarknot defined.
2.3.1 Receiving documents from customers............. Error!Bookmarknot defined.
2.3.2 Getting delivery orders from shipping companyError!Bookmarknot defined.
2.3.3 Filling e-custom declaration............................. Error!Bookmarknot defined.
2.3.4 Custom clearance at port................................... Error!Bookmarknot defined.
2.3.5 Transport imported goods to warehouses........ Error!Bookmarknot defined.
2.4 Evaluation.............................................................. Error!Bookmarknot defined.
2.4.1 Avantages........................................................... Error!Bookmarknot defined.

7. 2.4.2 Disavantages...................................................... Error!Bookmarknot defined.
3.1 SWOT analysis ..................................................... Error!Bookmarknot defined.
3.2 Trend of development in goods delivery services in Vietnam:Error!Bookmarknot defined
3.3 Solutions to improve the quality of delivery services in TRASAS:Error!Bookmarknot def
3.3.1 Improve the level of the CEO, participants in the processError!Bookmarknot defined.
3.3.2 Invest in infrastructure, machinery, equipmentError!Bookmarknot defined.
3.3.3 Application of information systems................. Error!Bookmarknot defined.
3.3.4 Improve customer services ............................... Error!Bookmark not defined.
3.4 Recommendation to state agencies:..................... Error!Bookmarknot defined.
3.4.1 Improve the infrastructure ................................ Error!Bookmarknot defined.
3.4.2 Simplify the declaration procedure .................. Error!Bookmarknot defined.
3.4.3 Training person in logistics............................... Error!Bookmarknot defined.

8. LIST OF TABLES, IMAGES AND FIGURES
TABLE LIST
Table 1.1 Human resource of Trasas in 2016...........................................................14
Table 1.2 Revenue - Cost - Profit TRASAS in 2014-2016....................................14
Table 1.3 Capital structure of TRASAS in 2014 – 2016 ........................................16
Table 1.4 List of machine used in the office ............................................................16
Table 1.5 List of machines used in warehouse .........................................................17
IMAGES LIST
Image 2.1 Interface of ECUSS VNACCS software (1) ................................................... 13
Image 2.2 Interface of ECUSS VNACCS software (2) ..........................................14
Image 2.3 Interface of ECUSS VNACCS software (3) ..........................................15
Image 2.4 Interface of ECUSS VNACCS software (4) ..........................................16
Image 2.5 Interface of ECUSS VNACCS software (5) ..........................................17
FIGURE LIST
Figure 1.1 Structure of company structure................................................................12
Figure 1.2 Revenue structure by activity in 2016 ....................................................15
Figure 1.3 Process of importing in forwarding of TRASAS by sea transport…. 18

9. ACRONYMS
Acronyms English
TRASAS Tracimexco - Supply Chains and
Agency Services J.S Company
B/L Bill of lading
HB/L House bill of lading
C/O Certificate of origin
CONT Container
T/T Telegraphic Transfer
DOC Document
ETA Estimated time arrival
ETD Estimated time departure
FLC Full container load
FOB Free on board
MÃ HS Harmonized system code
VCCI Vietnam Chamber of
Commerce and Industry

10. INTRODUCTION
Foreign trade development is our country's top task in the process of regional
and world economic integration in which import and export activities have brought
significant benefits to our economy. Freight forwarding plays an important role in
supporting export and import development also seen as a high added value industry.
In addition, the forwarding business requires the ability of professional competence,
knowledge of the import-export enviroment : documents, invoice, packing list, tax,
tariff, contracts, ...
The benefits of this service have contributed significantly to the economy of
the country, especially foreign trade. Recognizing the importance and influe nce of
the delivery service, I decided to choose delivery as a topic for internship report.
With the theoretical knowledge at the school together with the experience of
practical experience during days at TRASAS JSC has helped me cultivate
knowledge, trainning skills more about the method, the process of organizing the
delivery and most importantly completion of the topic. However, the knowledge of
logistics is very huge, so I only limit the content of my report with the subject:
ANALYSIS THE PROCESS OF IMPORTING IN FORWARDING OPERATION
OF TRA-SAS BY SEA TRANSPORT.
The topic is to find out more about sea freight forwarding services, study the
main issues of the process and the status of forwarding activities in order to better
understand the freight forwarding business internationalization as well as quality
delivery services the company provides. From that, we can continue utilizing and
promoting the strengths of the company, while offering solutions to improve the
quality of forwarding services and further improve the company's forwarding
activities to develop company.
In addition, research on the subject also allows me to have the opportunity to
apply the knowledge in the field, to be exposed to new jobs, to learn more in the
industry. This is also an opportunity for me to equip myself with the knowledge,
skills and attitudes necessary to prepare myself for graduation.
The report consists of three main chapters:
- Chapter 1: OVERVIEW OF TRA-SAS COMPANY
- Chapter 2: THE PROCESS OF IMPORTING IN FORWARDING
OPERATION OF TRA-SAS BY SEA TRANSPORT
- Chapter 3: RECOMMENDATIONS AND SOLUTIONS FOR THE
PROCESS AND THE COMPANY

11. 1
CHAPTER 1: OVERVIEW OF TRASAS COMPANY
1.1 General about TRASAS company
- General information:
Name: Tracimexco Supply Chains And Agency Services JSC (TRA-SAS)
Address: 34 Nguyen Thi Nghia, Ben Thanh Ward, District 1, Ho Chi Minh
city
Phone: (08) 38322796 – 39250143
Fax: (08) 39250986 – 38300586
Email: info@trasas.com.vn
Website: http://www.trasas.com.vn
Logo:
- History and developing:
1996
 January 26th 1996, Shipping and Agency Services Enterprise was
established based on the foundation of separation of VIETRANSCIMEX
transportation enterprise, which was managed by
VIETRANSCIMEX Corporation - Ministry of Transport.
 Headquarters and transaction office were 34 Nguyen Thi Nghia Street,
District1, HCMC, Vietnam.
2006
 On January 15th 2006: transformed from Shipping and Agency Services
Enterprise into Tracimexco – Supply Chains and Agency Services J.S
Company. This was a very important spot, marked a new turning in
development tendency of the company.
 Initial paid in capital to VND 4.6 billion.
 Chairman and CEO: Mr.Nguyen Van Quy
 Major founder: TRACIMEXCO, Mr. Nguyen Van Quy, Mr. Tran Viet
Huy, Mr. Do Van Muoi.
2011
 In the first time, The Earning before tax was passed USD 1 Million.
 Operated 2nd Distribution Center and Consolidated warehouse in Ha Noi.
2012

12. 2
 Increased charter capital to VND14 billion.
 New headquarters building at 34 Nguyen Thi Nghia, District 1, HCMC,
Vietnam.
2013
 Joined VietNam Logistic Association (VLA).
 Received International Quality Crown Award- Gold Category- by
Business Initiative Directions (London).
 Operated 3rd Distribution Center In Binh Duong.
2015
 Listed on UPCOM/HNX stocked exchange in 2015 under label TRS.
1.2 Fields ofbusiness activities
- Vision:
With the goal of becoming the leader in the field of logistics and supply
chain services, TRA-SAS never cease looking for intelligent and innovative
solutions in order to continually improve our reliable and convenient services.
- Mision:
Connecting the dots, saving time – Our highest priority is to offer customers
assured and fast services at a reasonable price, and provide comprehensive solutions
for logistics at an international level.
-Strongest business field are:
 Customs broker
 International freight forwarding services
 Logistics services such as: warehousing, DC management, local transport
( road, sea-freight), packing, labeling..
 I.O.R Services
 Shipping agent.
 Trading, Distributing agency.
-Custom brokerage service:
 TRA-SAS is full-licensed custom broker with EDI facilities
 Provide Customs tariff , procedures and regulation consultation.
 Full customs formalities for inbound & outbound shipment
 Duty exemption, duty drawback application. Assist in applying relevant
documents such as CEPT Form D, Health Cert..
 Supports relevant requirements for import-export activities such as:
hygienic conformity, fumigation, surveillance and inspection services..
-Freight forwarding:

13. 3
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