The document summarizes a presentation on banking communication topics from a PwC treasury conference. It discusses: 1) An update on corporates using SWIFT, with over 700 corporates represented and growth in mid-market adoption in EMEA. 2) A bank certification program to increase banks' operational and commercial readiness for corporates by evaluating message standards, documentation and support. 3) Additional SWIFT services including matching treasury deals confirmations through Accord and facilitating letters of credit through standardized message flows. 4) The need for an electronic bank account management solution to standardize interactions that are currently paper-based, with different systems per bank. A potential central utility is

1. Banking communication PWC: Treasury hot topics conference Elie Lasker Head of Corporate market – SWIFT Thursday: 24 Feb 2011

2. 2 Agenda Corporates on SWIFT – status update Bank certification programme Additional services PWC - 24 February 2011

3. Breakdown by region and annual revenues Total: 726 # corporates <500M 500M-1B Emergence of mid’ market adoption in EMEA PWC - 24 February 2011 3

4. Typical implementation FIN (individual messages)Payments (MT101), statements (MT940/2) and FX confirmations (MT3xx) SWIFTNet FileAct (File transfer)Transport any format; payments files, iDOC, ISO 20022, ACHs, BAI formats, … Treasury Workstation Paymentfactory/middleware ERP(s) ERP(s) ERP Connectivity PWC - 24 February 2011 4

5. Distribution of connectivity per corporate size 5 Annual turnover PWC - 24 February 2011

6. 6 Agenda Corporates on SWIFT – status update Bank certification programme Additional services PWC - 24 February 2011

7. Bank readiness certification programme: background Reason Early 2010 bank and corporatesurveyresults Goal Increasebanks' (operational and commercial) readinessstatus Increasevisibility of banks' readinessstatustowardscorporates Scope Operational: correct offer of essential message standards availability of documentation efficient support during roll-out Commercial: availability of collateral qualified sales force 7 PWC - 24 February 2011

8. Bank readinesswebsite PWC - 24 February 2011 8

9. 9 Agenda Corporates on SWIFT – status update Bank certification programme Additional services PWC - 24 February 2011

10. Treasury deals confirmations and SWIFT AccordCentral Matching Service Deal 1 FIN MT 3xx MT 3xx Corporate Broker / Dealer Copies of confirmations Real-time interactive Reporting and Exception handling 2 4 Accord Confirmation Matching 3 10 PWC - 24 February 2011

11. SWIFT flows FIN MT798 SWIFT flows FileAct SWIFT flows FIN MT7xx Any format Any format MT798s MT798s 1 2 3 Seller Buyer Buyer’s bank(s) Seller’s bank(s) FIN MT7xx 1 Buyer sends Application for a Letter of Credit to its bank either via FIN (MT798) or via FileAct (eg, other format) 2 Buyer’s bank extracts the appropriate data from the incoming Application flows (eg, MT798), putting them into an Issue of Letter of Credit and sends them to the seller’s bank over FIN (eg, MT700) 3 Seller’s bank forwards the MT700 to the Seller as an Advice of Letter of Credit using FIN (MT798) or FileAct (eg, other format) Trade for Corporates 11 PWC - 24 February 2011

13. Multi-Application

14. Multi-Network

15. Multi-CountryNo uniform mechanism Different system per bank Costly & difficult to maintain PWC - 24 February 2011

17. Automated/STP

18. Slow

19. Low integration

20. Faster/cheaper

21. Standardised

22. Expensive

23. Low satisfaction13 PWC - 24 February 2011

24. The EBAM Central Utility - being investigated 14 Banks Corporates EBAM central utility Administrator database app-to-appmessaging Bank and countryrequirements database Messaging and validation module GUI SWIFTNet browsing Internet Key features and benefitsCentral Utility validates XML instructions, incl. bank and country specific implementations Banks offer a single “source of truth” for bank/country requirements, to vendors and customers Corporates offer an "administrators database", with the legal representatives of an organisation A GUI allows to manually initiate EBAM transactions Access through SWIFTNet and/or internet Registration and access control is 3SKey-based PWC - 24 February 2011

25. BPO: new inter-bank instrument in support of Open Account services PWC - 24 February 2011 Physical presentation of compliant documents Electronic presentation of compliant data 15

26. Q&A ? 16 PWC - 24 February 2011