regarding various services provided by banks.

1. BANKING SERVICES:
Presented by : Narayan Gaonkar

2. ATM
EFTS
RTGS
Internet Banking
Mobile Banking

3. BENEFITS
 ATM provides 24 hours service
 ATM gives convenience to bank's customers.
 ATM reduces the workload of bank's staff.
 ATM provide service without any error.
 ATM is very beneficial for travellers.
 ATM provides privacy in banking transactions

4. LIMITATIONS
 High cost for installation
 Usage fee
 Lack of knowledge in using
 Security

5. AUTOMATED TELLER MACHINE
A machine witch we can do,
 Withdraw of cash
 Transfer of money
 Get mini statement and account balance
 Request for cheque book
 Recharge for cellphones
 Pay bills

6. ELECTRONIC FUND TRANSFER
 It is a computer based system used to perform
financial transaction electronically.
 A system whereby anyone who wants to make
payment to another person/company,.etc can
approach his bank and make cash payment or
transfer fund directly from his own account to bank
account instructions/ beneficiary

7. Benefits:
 Faster access to fund
 Elimination of risk
 Valuable time saving
 Avoiding fraud and burden
 Avoiding postal charges and delay

8. REAL TIME GROSS SETTLEMENT
 Continuous (real-time) settlement of funds transfers
individually on an order by order basis
 Real Time - processing of instructions at the time
they are received
 payment transaction is not subjected to any waiting
period
 Gross Settlement - settlement of instructions
occurs individually
 transaction is settled on one to one basis without
bunching or netting with any other transaction
 payments are final and irrevocable

9. WHY RTGS ?
 lower cost of transaction as compared to cost of
transaction and remittance through draft
 reduces the cost of exchanging goods and services
 indispensable to the functioning of the interbank,
money, and capital markets
 technical efficiency of the payment system is
important for development of an economy

10. PROCESSING CHARGES

11. INTERNET BANKING
Internet banking means any user with a personal
computer and a browser can get connected to his bank’s
website to perform any of the virtual banking functions:
Balance enquiry.
Transfer of funds.
Online payment of bills.
Accrued interest, fees and taxes.
Transaction details of each account.
Accounts, credit card & home loan balances.
Transfer funds to third party accounts you nominate.
Open a deposit right from the terminal you are sitting at.

12. HOW TO ACCESS INTERNET BANKING?
 Before you can access your account online, you’ll need to register
with your bank for Internet banking.
 Your bank will give you a registration number or login ID. You’ll
also need a password (IPIN). Your Internet password is different
from the PIN you use with your debit card.
 Once your bank has approved your registration, you’re able to
access your accounts online.

13.  ICICI was the first bank to initiate the Internet
Banking Revolution in India as early as 1997 under
the brand name Infinity.

14. MERITS:
 Convenience: Unlike your corner bank, online
banking sites never close; they're available 24
hours a day, seven days a week, and they're only a
mouse click away.
 Ubiquity: If you're out of state or even out of the
country when a money problem arises, you can log
on instantly to your online bank and take care of
business, 24/7.
 Transaction speed: Online bank sites generally
execute and confirm transactions at or quicker than
ATM processing speeds.

15.  Efficiency: You can access and manage all of your
bank accounts, including IRAs, CDs, even
securities, from one secure site.
 Effectiveness: Many online banking sites now offer
sophisticated tools, including account aggregation,
stock quotes, rate alerts and portfolio managing
programs to help you manage all of your assets
more effectively. Most are also compatible with
money managing programs such as Quicken and
Microsoft Money.

16. DEMERITS
 Start-up may take time: In order to register for
your bank's online program, you will probably
have to provide ID and sign a form at a bank
branch
 Learning curve: Banking sites can be difficult
to navigate at first. Plan to invest some time
and/or read the tutorials in order to become
comfortable in your virtual lobby.
 Bank site changes: Even the largest banks
periodically upgrade their online programs,
adding new features in unfamiliar places. In
some cases, you may have to re-enter account
information.
 The trust thing: For many people, the biggest
hurdle to online banking is learning to trust it.

17. SERVICES PROVIDED UNDER INTERNET BANKING
 Online Bill Payment
 Personal Home Page
 Ticket Booking
 Prepaid Mobile Recharge
 Market Watch
 Investment Services
 Online Applications
 Personal updates

18. MOBILE BANKING
 It’s a set of applications that enable
people to use their mobile
telephones to manipulate bank
accounts, store value in an account
related to their handsets, transfer
funds or even access credit or
insurance products.

19. WHY BANKS GOING MOBILE ?
 Improve customer Service
 Reduce costs
 Increase the reactivity of the company
 Increase market share
 Improve branding
 Mobile financial services could be more than
successful in rural area
 Add real value to the lives of consumers

20. MAIN BENEFITS
 Confidentiality
 Integrity

22. THANK YOU