This document provides an overview of electronic banking (e-banking) in Bangladesh. It discusses the objectives and basic components of e-banking from both the bankers' and clients' point of view. Specific components covered include automated teller machines (ATMs), debit cards, credit cards, point of sale (POS) services, and mobile and internet banking. The document also outlines some functions of ATMs, advantages of debit cards, and risks associated with e-banking. It concludes by identifying some problems with e-banking in Bangladesh and providing recommendations to improve its implementation.

1. WELCOME
TO

2. Prepared by
Bangabandhu Sheikh Mujibur Rahman science
and Technology university
The ‘ B ‘ Ark Group

4. Objectives of E-Banking
From banker’s point of view
 Provide retail services at reducing cost.
 Reduction of administrative expenses.
 Increase of income through different types of fees.
 Strengthening the position of in the competitive environment.
 Expanding the services in the remote areas.
From client’s point of view
 Receiving timely and instant information.
 Ability to deposit and withdraw of money within sort time & lower cost.
 Advantageously making payment for the goods and services.
 Enjoying utmost protection of the accounts maintained under E-Banking
etc.

5. Compone
nts of e-
banking
Banking
system
software
Communic
ation
network
Delivery
channel
Switching
system
Basic components of electronic
banking

7. Automated Teller Machines (ATMs)
 It is a computer controlled device at which the customers can
make withdrawals, check balance without involving any
individuals.
 To use this system customers are given a plastic card which
contains the customer’s name & account no.
 Customer is given a pin number.

8. Functions of ATM
 24-hour access to cash
 View Account Balances & Mini-statements
 Order a Cheque Book / Account Statement
 Transfer Funds between accounts
 Refill your Prepaid card
 Pay your utility bills
 Deposit cash or cheques
 Change your PIN etc.

9. Debit Card
• A debit card is a plastic card that provides an
alternative payment method to cash when
making purchases.
• It can be called an electronic cheque, as the
funds are withdrawn directly from either the
bank account, or from the remaining balance on
the card.

10. Advantages of Debit Cards
 Increasing Revenue
 Reducing Expenditure
 Providing high client services
 Easy to access etc.

11. Credit Card
• Credit cards allow you to 'buy goods now and
pay later' - called 'buying on credit'.
• They aren't linked to your bank account.
• The rates of interest - indicated by the APR
(annual percentage rate) - is very high.

12. Under POS service, card owner’s accounts became debit and seller’s accounts
became credit for the amount of the purchased goods or services.
Taka can be transferred by two ways:
1. Seller is required to make a sales draft like credit card. Then this sales draft
would debit the card owner’s account and credit the seller’s account.
2. Respective clients/financial institution/sellers accounts are to be debited or
credited by transferring taka from online point of sale terminals.
Point of Sale (POS) Service

13. Mobile Banking
Current Mobile Banking Applications:
SMS Banking
WAP Banking
STK (Sim Toolkit) Banking

14. Internet Banking
 It has helped in banking at the click of a
mouse.
 In internet banking , customer of a bank
with a pc can log on to the bank website &
conduct basic functions.

15. Risk in E-Banking
 Operational Security Risk
 Legal Risk
 Reputation Risk
 Traditional Risk

16. Problems of the E-Banking
Inefficiency and inadequate knowledge.
Lack of proper strategic plan.
Lack of international standard communication channel.
High cost of establishing online banking system.
Inadequate back and front office Management.
Inefficiency clearing house facilities etc.

17. Recommendation to prosper E-
Banking
To implement E-banking successfully in Bangladesh
following recommendation are give below:
Hardware and software should be properly designed.
The clearing house operating Operation should be fully automated
system.
Banks should have their own strategic plans to implement the
online banking system.
The country needs to develop E-business with the help of ICT
facilities.
Public and private participation (PPP) for E-business should be
encouraged for economic development.

18. Any
questions???