This document outlines 8 steps for using social media for businesses. The steps are: 1) Evaluate where social media fits your goals and how to measure success. 2) Organize your social media tools. 3) Listen to conversations about your brand. 4) Engage with customers respectfully and use social media to build relationships rather than just make sales. 5) Collaborate by sharing knowledge and getting feedback. 6) Secure your profiles to prevent mistakes. 7) Measure return on investment by linking social media to goals. 8) Amplify messaging that performs best. The conclusion is that social media will become integral to all business in the future.