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Auto Dealership Strategy Map

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Transcendent Financial Services
Transcendent Financial Services

sample balanced scorecard for managing strategy in an auto dealership, illustrating some of the key objectives & metrics that should be monitored by professionals running auto dealerships

Business
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Auto Dealership Strategy Map TFS Template This template has been conceptualized from Transcendent Research © transcendent www.transcendent.com.sg Operational Costs are Well Managed Operating Costs Financial Process Customer Learning & Growth All Brands / Models are Profitable Operating Profit Ensure Shareholder Return ROA Optimize Inventory Management Average Assets on Stock Optimal Floor Planning Average Vehicles on Stock Fast Vehicle Delivery Average Delivery Time Maximize Market Share Market Share % High Customer Expectations CSI Increase visibility and PR Image Online Media Mention Attractive Employer Applications per Opening Create Knowledgeable Workforce Trainings Held Foster Innovative Culture Ideas implemented Efficient Sales Processes Sales/Quotations Given Happy and Loyal Employees Employee Retention Stable Aftersales Revenues Aftersales Revenue Excellent Aftersales Service Vehicle Throughput Increase Customer Loyalty Customer Retention Rate

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