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AUGMENTED REALITY WITH THINGWORX AND INTERCONNECTED
WITH DEVICES THROUGH AWS IOT
Steve Dertien
SVP Technology
Office of the CTO
sdertien@ptc.com
April 26, 2017
Neal Hagermoser
Principal Partner Engineer
nhagermoser@ptc.com
IoT | AWS Loft Architecture Week
2
Unlock the value created by the
convergence of the physical and
digital worlds
Internet of
Things
Augmented
Reality
Ability to digitally talk with and understand
physical things
Ability to see and experience the digital
attributes of physical things
44
IOT IMPACTS EVERY FACET OF THE BUSINESS
Data from Connected Assets Enables Optimized Processes
Engineering
• Design for Continuous Innovation
• Usage-based Requirements Analysis
• Remote Software Management
• Connected Quality
Finance
• Usages-based Billing
• Subscription Services
• Warranty Management
• Point-of-Sales Payments
Operations
• Condition-Based Maintenance
• Predictive Maintenance
• Sensor and Data Aggregation
• Manufacturing Operations Intelligence
Sales
• Marketing / Lead Generation
• Product & Performance Benchmarking
• Up-sell, Cross-sell, Automated Replenishment
• New Offerings / New Markets
Service
• Remote Service
• Automated Service
• Customer Self Service
• Predictive Service
• Product as a Service
Product Cloud
Assets
Operations/
Manufacturing
Customer
5
GE TRANSPORTATION, GROVE CITY
5
10 to 20% reduction in
unplanned downtime
66
PREDICTIVE MAINTENANCE TO REDUCE UNPLANNED DOWNTIME
Predicting alarms 24 hours in advance,
with a 91% accuracy
7
ADDRESSING THE NEEDS FOR “LONG TAIL” APPLICATIONS
Level of
Usage
(Billions)
Number
of Apps
(Thousands)
• High-Volume
• Pixel-perfect
• Fast – Rapid application development
• Setting-perfect
App #1 App #N
Long Tail of B2B Apps
8
• AWS IoT – Ingestion Layer
• AWS IoT Rule that forwards data to
Kinesis
• Kinesis is buffer between AWS IoT
and ThingWorx Connector
• ThingWorx Connector pulls data
from the stream and ingest into
ThingWorx platform
THINGWORX - AWS CONNECTOR
AWS IoT
AmazonKinesis
Streams
IoT
action
ThingWorx
AWS IoT
Connector
ThingWorx
Core
AWS Iot Edge
Node.js
AWS IoT ThingWorx
ThingWorx AR
Experience ServiceShadowRestAPI
Thing Shadow Format
AmazonKinesisClient
Library
Thing Model Format
99
PHYSICAL/DIGITAL ORCHESTRATION
Business/IT
Systems
CAD & PLM
AEC & BIM
Digital Context
AWS IOT
Predix
Axeda
SAP Cloud
Edge/OT
Environments
Controllers Sensors
Historians
AWS IOT
Predix
Axeda
SAP Cloud
Edge/OT
Environments
Controllers Sensors
Historians
CAD & PLM
AEC & BIM
Digital Context
Business/IT
Systems
CONTEXTUALIZE
(Map Data
to Context)
SOURCE
(Data &
Context)
10
• National Instruments BLE Sensor
• IOT Gateway to AWS IOT
• ThingWorx AWS Connector
• Contextualize Data
– Properties
– Services
– Events
DEMO
1111
PHYSICAL/DIGITAL ORCHESTRATION
Analyze
Business/IT
Systems
CAD & PLM
AEC & BIM
Digital Context
AWS IOT
Predix
Axeda
SAP Cloud
Edge/OT
Environments
Controllers Sensors
Historians
Simulate
Analyze
Simulate
CONTEXTUALIZE
(Map Data
to Context)
SYNTHESIZE ORCHESTRATE
SOURCE
(Data &
Context)
12
REGGIE
VIDEO
1313
CONTEXTUALIZE
(Map Data
to Context)
SYNTHESIZE ORCHESTRATE
ENGAGE
(Multi-Channel,
In Context
Role Based)
SOURCE
(Data &
Context)
DESIGN OPTIMIZATION
Desktop/Laptop
TODAY
CAD & PLM
AEC & BIM
Digital Context
Simulate
14
1515
CONTEXTUALIZE
(Map Data
to Context)
SYNTHESIZE ORCHESTRATE
ENGAGE
(Multi-Channel,
In Context
Role Based)
SOURCE
(Data &
Context)
ASSET OPTIMIZATION
Desktop/Laptop
Analyze
Business/IT
Systems
CAD & PLM
AEC & BIM
Digital Context
Edge/OT
Environments
Controllers Sensors
Historians
Simulate
1616
Desktop/Laptop
TODAY
Mobile
PHYSICAL/DIGITAL ORCHESTRATION
Desktop/Laptop
TODAY
Mobile
Analyze
Business/IT
Systems
CAD & PLM
AEC & BIM
Digital Context
AWS IOT
Predix
Axeda
SAP Cloud
Edge/OT
Environments
Controllers Sensors
Historians
Simulate
CONTEXTUALIZE
(Map Data
to Context)
SYNTHESIZE ORCHESTRATE
ENGAGE
(Multi-Channel,
In Context
Role Based)
SOURCE
(Data &
Context)
1717
AR/Wearables
TOMORROW
VR/Wearables
PHYSICAL/DIGITAL ORCHESTRATION
Desktop/Laptop
TODAY
Mobile
Analyze
Business/IT
Systems
CAD & PLM
AEC & BIM
Digital Context
AWS IOT
Predix
Axeda
SAP Cloud
Model
Digital Map
Digitize via scan, photo, or video
Simulate
AR/Wearables
TOMORROW
VR/Wearables
Model
Digital Map
Digitize via scan, photo, or video
Computer
Vision
Computer
Vision
CONTEXTUALIZE
(Map Data
to Context)
SYNTHESIZE ORCHESTRATE
ENGAGE
(Multi-Channel,
In Context
Role Based)
SOURCE
(Data &
Context)
Edge/OT
Environments
Controllers Sensors
Historians
18
GE
VIDEO
1919
CONTEXTUALIZE
(Map Data
to Context)
SYNTHESIZE ORCHESTRATE
ENGAGE
(Multi-Channel,
In Context
Role Based)
SOURCE
(Data &
Context)
SERVICE OPTIMIZATION
Mobile
Analyze
Business/IT
Systems
CAD & PLM
AEC & BIM
Digital Context
AWS IOT
Predix
Axeda
SAP Cloud
Digital Map
AR/Wearables
Computer
Vision
20
AUGMENTED REALITY
21
100010101100001111010001001111011111101110110101100001110110111011110110111101000000000011111
101010110100011100110001010010011010101011111010000110001010110000111101000100111101111110111
011010110000111011011101111011011110100000000001111110101011010001110011000101001001101010101
111101000011000101011000011110100010011110111111011101101011000011101101110111101101111010000
000000111111010101101000111001100010100100110101010111110100001100010101100001111010001001111
011111101110110101100001110110111011110110111101000000000011111101010110100011100110001010010
011010101011111010000110001010110000111101000100111101111110111011010110000111011011101111011
011110100000000001111110101011010001110011000101001001101010101111101000011000101011000011110
100010011110111111011101101011000011101101110111101101111010000000000111111010101101000111001
100010100100110101010111110100001100010101100001111010001001111011111101110110101100001110110
111011110110111101000000000011111101010110100011100110001010010011010101011111010000110001010
110000111101000100111101111110111011010110000111011011101111011011110100000000001111110101011
010001110011000101001001101010101111101000011000101011000011110100010011110111111011101101011
000011101101110111101101111010000000000111111010101101000111001100010100100110101010111110100
001100010101100001111010001001111011111101110110001111000
100010101100
001111010001
001111011111
101110110101
100001110110
111011110110
111101000000
000011111101
010110100011
100110001010
010011010101
011111010000
110001010110
000111101000
100111101111
110111011010
110000111011
011101111011
011110100000
000001111110
101011010001
110011000101
001001101010
101111101000
011000101011
00001111
IoT Data Growth
(ZETTABYTES)
2014
9.8
2016
18.5
2018
34.3
2020
70.0
Big Data
Analytics
Visual
Processing
via Augmented Reality
22
INTRODUCING THE THINGWORX STUDIO SUITE
Create
Experiences
Consume
Experiences
Manage and Deliver
Experiences
ThingMark
Identify and
track Things
23
COMING IN JUNE 2017 – MICROSOFT HOLOLENS SUPPORT
24
DEMO
25
Create Publish Scan Experience
• Codeless UI
• Import 3D CAD
• Integrate IoT
• Publish to Cloud
• Saves all
experiences
• Access control
• Unique marker
• Scalable
• Connects ‘Thing’ to
Experience
• Window to the
Experience
• One app = All
experiences
26
Architecture
Experience
Creator
experience
service
foundation
Publish
ThingMark
external data sources
&
enterprise Systems
experiences
thing model & thing
Sensor
Data
PLM CRM Service
experience
service
foundation
ThingMark
experience
27
WHAT IF YOU COULD CREATE AUGMENTED REALITY EXPERIENCES IN LESS
THAN A MINUTE? … WITH YOUR ENGINEERING DATA?
28
29
31
DEMO
3232
Desktop/Laptop
TODAY
Mobile
AR/Wearables
TOMORROW
VR/Wearables
PHYSICAL/DIGITAL ORCHESTRATION
Desktop/Laptop
TODAY
Mobile
Analyze
Business/IT
Systems
CAD & PLM
AEC & BIM
Digital Context
AWS IOT
Predix
Axeda
SAP Cloud
Edge/OT
Environments
Controllers Sensors
Historians
Model
Digital Map
Digitize via scan, photo, or video
Simulate
AR/Wearables
TOMORROW
VR/Wearables
AWS IOT
Predix
Axeda
SAP Cloud
Edge/OT
Environments
Controllers Sensors
Historians
CAD & PLM
AEC & BIM
Digital Context
Business/IT
Systems
Analyze
Simulate
Model
Digital Map
Digitize via scan, photo, or video
Computer
Vision
Computer
Vision
CONTEXTUALIZE
(Map Data
to Context)
SYNTHESIZE ORCHESTRATE
ENGAGE
(Multi-Channel,
In Context
Role Based)
SOURCE
(Data &
Context)

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Augmented Reality with ThingWorx and Interconnected with Devices Through AWS IoT

Editor's Notes

  1. PTC is the ONLY company that can lead customers through the physical / digital convergence because of our deep domain experience in Engineering, Manufacturing and Service, combined with our industry leading technology platform to support the internet of things and augmented reality. We are the ONLY company that can truly support a product across its entire product lifecycle. Why - The lifecycle of a product has changed. A product does not stop evolving once it has left the factory – the Internet of Things allows products to be enhanced once they are in the hands of the customer. No other vendor can support the lifecycle of a connected product.
  2. IoT impacts every facet of the business… From developing products and service offerings with connectivity and quality feedback in mind to give your products a voice… …utilizing smart manufacturing/industry 4.0 to optimize the factory… …marketing and selling your new products and offerings in new and exciting ways… …driving new service models and offerings, as well as new business models (finance) that foster new levels of customer satisfaction and loyalty… All the while delivering a strong connection to your customers because they are connected to your products and services. And transforming IT from information tech to innovation technology! And the same can be said for OT, going from operational tech to optimization tech! NOTE: This slide is a great cross-reference slide for the Transformational IoT Experience, the IoT Value Roadmap, and PTC Journeys of Transformation. If you want to go into more detail around use case examples, please review content related to those three assets. ASK (or SAY): Do any of these concepts match to strategies that you are pursuing? (As you’ve mentioned, you have IoT strategies in XYZ departments).
  3. Brilliant Factory software was used at the Grove City Pennsylvania factory to update the existing Microsoft Access based production management system with a robust, modern user interface and business logic layer. The solution is integrated with systems of record, provides exception based alerts, manages performance metrics, and facilitates collaboration. The factory remanufacturers diesel engines for locomotives. Scope: Visibility to job status and location Solution: Mashup displays real-time production and schedule attainment via multiple form factors Result: 10-20% reduction unplanned downtime Additional reference information: Rob Burnett https://www.linkedin.com/pulse/discrete-manufacturing-how-we-approaching-challenges-rob-burnett As part of our pillar application simplification efforts we have implemented GE's Brilliant Manufacturing Suite in 5 plants. We offer a variety of re-manufacturing services on critical components throughout the life of a locomotive. The following challenges and lessons learned are from 3 of our plants in Kansas City, Las Vegas, and Grove City. Problem Statement: We didn’t have information available to understand repair costs, root cause of part wear & tear, or the ability to make the best decisions on repair technologies. We needed to collect more re-manufacturing data from our shops to enable Engineering, Quality, Finance, and Operations to make the best decisions to serve our customers. Challenge #1 - As we worked as a cross-functional team to define all the information we needed to collect, we quickly realized we would put a huge burden on our operators. So we spent weeks on the shop floor, learning how we could optimize data entry. We bar coded items, led design thinking sessions, built interfaces to our machine tools and other systems like ERP. This helped us minimize operator burden and is proof that these systems cannot be designed in a conference room... you need to get your hands dirty on the floor. This was an incredibly important part of change management for the operators. Challenge #2 - Proving that the data we are collecting is worth the effort. We really started to get momentum when we started to demonstrate valuable data insights to our functional partners. Often times in IT projects, we plan to implement the systems then take care of the data analytics/BI as a future phase. If you're going to commit to benefits and value from the data - design it from the beginning and show it to them immediately! One great example of this is how we show progress of each line vs. production schedule. This helps the Operations leaders know exactly where they are and drive accountability. We also were able to highlight material issues and drive actions to the right support functions. We do this by displaying the metrics right on the shop floor digitally, driving accountability from the operator to the plant manager. Challenge #3 - Demonstrating capability we've never achieved before. As part of our Digital Thread strategy we're trying new things at a rapid pace. We've deployed Fastworks methodology throughout these experiments to ensure we're truly focused on proving assumptions that will be critical to us scaling broadly. One way we're connecting our digital thread is from our service shops into our re-manufacturing plants. Our MES allows us to dynamically route parts through the shop avoiding unnecessary tear-down and repair work based on maintenance history. This enables quicker turn-around for our customers. Another way we enable the digital thread is by using data analytics on part wear & tear. This can help us make better design decisions and also substantiate investment in new repair technologies. We're doing this through partnerships with GE Digital and leveraging the Brilliant Factory Suite. Anybody who has worked on major system implementations knows there are going to be plenty of challenges, I hope these lessons learned will help others. At GE, we've been eating our own cooking and now we would like to share our recipes with you.
  4. Automotive Tier 1 Supplier Processing ovens that heat condition components during manufacturing An alarm on an oven requires a 30 minute cool down before it can be restarted causing production line stoppages resulting in thousands of dollars in productivity loss per alarm With prediction the ability to alter the production plan to schedule in a restart can be accomplished without production stoppage and productivity losses