Audrey Martinez is seeking a managerial position in the US with over 11 years of experience managing supermarkets in the Dominican Republic. She has a proven track record of reducing costs, improving sales, and optimizing profits. Her skills include managing personnel, following company policies, analyzing productivity and profit margins, and ensuring high food quality standards. She holds a Bachelor's degree in Business Administration with a hospitality focus and certificates in food protection management and productivity/quality management.
As you are looking for a leader to develop strong teams to drive profitable sales, a skill set that encompasses product, distribution, presentations, collaboration, training, teamwork, and understanding category management, look no further.
As you are looking for a leader to develop strong teams to drive profitable sales, a skill set that encompasses product, distribution, presentations, collaboration, training, teamwork, and understanding category management, look no further.
Worked for Westin Hotels and Resorts Caribbean, Starwood Hotels and Resorts, Sheraton, Royal Caribbean International, Crowne Plaza Hotels Caribbean, Emmbassy Suites Covention Centre, Hilton Hotels, The Cove of Eleuthera Luxury resort, Melia Hotels international
A Relevant and Challenging Position Where I Can Express My Knowledge and Invest My Experience, also where I can get a Chance to Improve My Efficiency with the Ever Changing Professional Challenges.
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About Hector Del Castillo
Hector is VP of Professional Development at the PMI Silver Spring Chapter, and CEO of Bold PM. He's a mid-market growth product executive and changemaker. He works with mid-market product-driven software executives to solve their biggest growth problems. He scales product growth, optimizes ops and builds loyal customers. He has reduced customer churn 33%, and boosted sales 47% for clients. He makes a significant impact by building and launching world-changing AI-powered products. If you're looking for an engaging and inspiring speaker to spark creativity and innovation within your organization, set up an appointment to discuss your specific needs and identify a suitable topic to inspire your audience at your next corporate conference, symposium, executive summit, or planning retreat.
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1. 1110 Meadow Lake Way, Apt 114
Winter Springs, FL, 32708-5222
(813) 369-2841 | audreymartinez22@hotmail.com
AUDREY S. MARTINEZ
OBJECTIVE With over 11 years of managerial experience in the supermarket business (8 of them at the
biggest stores of the most important supermarket chain of Dominican Republic), I´m ready to
relocate in the US to continue to grow as a professional at an American service company,
contributing with my experience managing people, maximizing performance (reduce costs
and improve sales), increasing value for customers and developing strong relationships with
suppliers, while optimizing profit to shareholders.
PROFESSIONAL
ACHIEVEMENTS
TRICOM INTERNATIONAL (TACO BELL/PIZZA HUT/KENTUCKY FRIED CHICKEN)
Top 5% Champions Club. First KFC Dominican Store manager to complete
99 of 100 score and invited to assist the regional convention in Acapulco
(Mexico) to receive the excellence award for Best Dominican top store
managers.
APTITUDES & SKILLS Good at managing personnel (Also good at following instructions and
Company´s policies and protocols)
Hard worker
Disciplined and responsible (with working Schedule)
ServSafe Certificate No. 65385812 (Food Protection Manager Certification
accredited by the National Restaurant and ANSI for CFP, 2009).
MS Office and working knowledge of SAP and F&R
JOB HISTORY 2008-2016: SUPERMERCADOS NACIONAL (CENTRO CUESTA NACIONAL)
Store General Manager´s Assistant/Store manager of all Perishable Products (Fruits &
Vegetables, Bakery, Meat, Fish and Delicatessen) and Cafeteria.
170 Employees under supervision (Store Lope de Vega w/16 cash registers; Store Ave.
Independencia w/14 cash registers)
✓Manage personnel daily meetings.
✓Products (SKU) orders daily review.
✓Manage store perishable inventory and their proper display in store. (Supervise and
control of products purchase´s execution and their floor displays)
✓Test and productivity analysis of fish, meat and cheese.
✓Analysis and report of productivity and profit margins of all perishable product
sections.
✓Supervise monthly overall product count (perishable SKU inventory). Analysis of
missing products its causes.
✓Store manager in charge of ServSafe Program implementation (training personnel on
store cleaning and hygiene)
✓Supervise products on sale and assist with client´s requests.
✓In charge of opening the store (day shift) or closing the store (night shift)
2005-2006 SUPERMERCADOS BRAVO (BEMOSA)
Administrative Manager of Operations of Store Ave. Winston Churchill (main store).
2. Página | 2 Audrey s. Martinez
✓Prices updates, analysis and reporting to all sections store managers.
✓Manage store´s perishable products inventory. Place products purchase orders.
✓Manage store vacant and opening positions, reporting them to Human Resources
Manager, communicate disciplinary warnings to store personnel; and manage all 110
employees’ vacations.
1999-2004 KENTUCKY FOODS GROUP LTD
District manager (oversees 5 biggest stores), reporting to Franchise CEO (120
employees)
✓Develop and execute these 5 restaurants growth action plan, based on the Franchise
strategic plan.
✓Supervise all 5 store´s overall inventory.
✓Supervise all 5 restaurants compliance of their productivity and profit goals (specially
overlook fixed costs and payroll). Weekly reporting to KFC´s Franchise CEO.
✓Develop and manage personnel development/improvement plan for all 5
restaurants; including training.
✓Supervise all 5 stores maintenance program
✓Ensure best customer service experience and compliance with KFC high quality
standards for service and food products.
1997-1998 BON INDUSTRIES (ICECREAM DIVISION)
Corporate Franchise Manager
1995-1997 MCDOWELL (BURGERS)
Restaurant Manager
1994-1995 HOTEL PLAZA
Assistant of the Director of Sales
✓Manage hotel sales to travel agents and tour operators.
✓Coordinate all the logistics of travel groups arrival, stays and departures.
✓Cover the Director of Sales position, during Director was absent.
EDUCATION (1999) PRODUCTIVITY & QUALITY MANAGEMENT POSTGRADUATE DIPLOMA
Universidad INTEC
(2004) MEDICAL HOSPITAL MANAGEMENT DIPLOMA
Spain International Cooperation Foundation/Universidad INTEC
(1993) BACHELOR DEGREE IN BUSINESS ADMINISTRATION (Major in Hospitality Industry)
UNIVERSIDAD CATOLICA SANTO DOMINGO
ADITIONAL INFORMATION:
✓Bilingual (Spanish/Proficient in English)
✓Additional Training: Personnel Motivation, management and supervision (Univ.
Pedro Enriquez Ureña, 1995), Travel Agent & Tourism (INOS,1992), Public Relations in
Tourism (INOS, 1990), Food & Beverage cost analysis (CEDETURH, 1989), Hotel Front
Desk & Room Management (CEDETURH, 1990)