1110 Meadow Lake Way, Apt 114
Winter Springs, FL, 32708-5222
(813) 369-2841 | audreymartinez22@hotmail.com
AUDREY S. MARTINEZ
OBJECTIVE With over 11 years of managerial experience in the supermarket business (8 of them at the
biggest stores of the most important supermarket chain of Dominican Republic), I´m ready to
relocate in the US to continue to grow as a professional at an American service company,
contributing with my experience managing people, maximizing performance (reduce costs
and improve sales), increasing value for customers and developing strong relationships with
suppliers, while optimizing profit to shareholders.
PROFESSIONAL
ACHIEVEMENTS
TRICOM INTERNATIONAL (TACO BELL/PIZZA HUT/KENTUCKY FRIED CHICKEN)
Top 5% Champions Club. First KFC Dominican Store manager to complete
99 of 100 score and invited to assist the regional convention in Acapulco
(Mexico) to receive the excellence award for Best Dominican top store
managers.
APTITUDES & SKILLS Good at managing personnel (Also good at following instructions and
Company´s policies and protocols)
Hard worker
Disciplined and responsible (with working Schedule)
ServSafe Certificate No. 65385812 (Food Protection Manager Certification
accredited by the National Restaurant and ANSI for CFP, 2009).
MS Office and working knowledge of SAP and F&R
JOB HISTORY 2008-2016: SUPERMERCADOS NACIONAL (CENTRO CUESTA NACIONAL)
Store General Manager´s Assistant/Store manager of all Perishable Products (Fruits &
Vegetables, Bakery, Meat, Fish and Delicatessen) and Cafeteria.
170 Employees under supervision (Store Lope de Vega w/16 cash registers; Store Ave.
Independencia w/14 cash registers)
✓Manage personnel daily meetings.
✓Products (SKU) orders daily review.
✓Manage store perishable inventory and their proper display in store. (Supervise and
control of products purchase´s execution and their floor displays)
✓Test and productivity analysis of fish, meat and cheese.
✓Analysis and report of productivity and profit margins of all perishable product
sections.
✓Supervise monthly overall product count (perishable SKU inventory). Analysis of
missing products its causes.
✓Store manager in charge of ServSafe Program implementation (training personnel on
store cleaning and hygiene)
✓Supervise products on sale and assist with client´s requests.
✓In charge of opening the store (day shift) or closing the store (night shift)
2005-2006 SUPERMERCADOS BRAVO (BEMOSA)
Administrative Manager of Operations of Store Ave. Winston Churchill (main store).
Página | 2 Audrey s. Martinez
✓Prices updates, analysis and reporting to all sections store managers.
✓Manage store´s perishable products inventory. Place products purchase orders.
✓Manage store vacant and opening positions, reporting them to Human Resources
Manager, communicate disciplinary warnings to store personnel; and manage all 110
employees’ vacations.
1999-2004 KENTUCKY FOODS GROUP LTD
District manager (oversees 5 biggest stores), reporting to Franchise CEO (120
employees)
✓Develop and execute these 5 restaurants growth action plan, based on the Franchise
strategic plan.
✓Supervise all 5 store´s overall inventory.
✓Supervise all 5 restaurants compliance of their productivity and profit goals (specially
overlook fixed costs and payroll). Weekly reporting to KFC´s Franchise CEO.
✓Develop and manage personnel development/improvement plan for all 5
restaurants; including training.
✓Supervise all 5 stores maintenance program
✓Ensure best customer service experience and compliance with KFC high quality
standards for service and food products.
1997-1998 BON INDUSTRIES (ICECREAM DIVISION)
Corporate Franchise Manager
1995-1997 MCDOWELL (BURGERS)
Restaurant Manager
1994-1995 HOTEL PLAZA
Assistant of the Director of Sales
✓Manage hotel sales to travel agents and tour operators.
✓Coordinate all the logistics of travel groups arrival, stays and departures.
✓Cover the Director of Sales position, during Director was absent.
EDUCATION (1999) PRODUCTIVITY & QUALITY MANAGEMENT POSTGRADUATE DIPLOMA
Universidad INTEC
(2004) MEDICAL HOSPITAL MANAGEMENT DIPLOMA
Spain International Cooperation Foundation/Universidad INTEC
(1993) BACHELOR DEGREE IN BUSINESS ADMINISTRATION (Major in Hospitality Industry)
UNIVERSIDAD CATOLICA SANTO DOMINGO
ADITIONAL INFORMATION:
✓Bilingual (Spanish/Proficient in English)
✓Additional Training: Personnel Motivation, management and supervision (Univ.
Pedro Enriquez Ureña, 1995), Travel Agent & Tourism (INOS,1992), Public Relations in
Tourism (INOS, 1990), Food & Beverage cost analysis (CEDETURH, 1989), Hotel Front
Desk & Room Management (CEDETURH, 1990)

Audrey Martinez CV

  • 1.
    1110 Meadow LakeWay, Apt 114 Winter Springs, FL, 32708-5222 (813) 369-2841 | audreymartinez22@hotmail.com AUDREY S. MARTINEZ OBJECTIVE With over 11 years of managerial experience in the supermarket business (8 of them at the biggest stores of the most important supermarket chain of Dominican Republic), I´m ready to relocate in the US to continue to grow as a professional at an American service company, contributing with my experience managing people, maximizing performance (reduce costs and improve sales), increasing value for customers and developing strong relationships with suppliers, while optimizing profit to shareholders. PROFESSIONAL ACHIEVEMENTS TRICOM INTERNATIONAL (TACO BELL/PIZZA HUT/KENTUCKY FRIED CHICKEN) Top 5% Champions Club. First KFC Dominican Store manager to complete 99 of 100 score and invited to assist the regional convention in Acapulco (Mexico) to receive the excellence award for Best Dominican top store managers. APTITUDES & SKILLS Good at managing personnel (Also good at following instructions and Company´s policies and protocols) Hard worker Disciplined and responsible (with working Schedule) ServSafe Certificate No. 65385812 (Food Protection Manager Certification accredited by the National Restaurant and ANSI for CFP, 2009). MS Office and working knowledge of SAP and F&R JOB HISTORY 2008-2016: SUPERMERCADOS NACIONAL (CENTRO CUESTA NACIONAL) Store General Manager´s Assistant/Store manager of all Perishable Products (Fruits & Vegetables, Bakery, Meat, Fish and Delicatessen) and Cafeteria. 170 Employees under supervision (Store Lope de Vega w/16 cash registers; Store Ave. Independencia w/14 cash registers) ✓Manage personnel daily meetings. ✓Products (SKU) orders daily review. ✓Manage store perishable inventory and their proper display in store. (Supervise and control of products purchase´s execution and their floor displays) ✓Test and productivity analysis of fish, meat and cheese. ✓Analysis and report of productivity and profit margins of all perishable product sections. ✓Supervise monthly overall product count (perishable SKU inventory). Analysis of missing products its causes. ✓Store manager in charge of ServSafe Program implementation (training personnel on store cleaning and hygiene) ✓Supervise products on sale and assist with client´s requests. ✓In charge of opening the store (day shift) or closing the store (night shift) 2005-2006 SUPERMERCADOS BRAVO (BEMOSA) Administrative Manager of Operations of Store Ave. Winston Churchill (main store).
  • 2.
    Página | 2Audrey s. Martinez ✓Prices updates, analysis and reporting to all sections store managers. ✓Manage store´s perishable products inventory. Place products purchase orders. ✓Manage store vacant and opening positions, reporting them to Human Resources Manager, communicate disciplinary warnings to store personnel; and manage all 110 employees’ vacations. 1999-2004 KENTUCKY FOODS GROUP LTD District manager (oversees 5 biggest stores), reporting to Franchise CEO (120 employees) ✓Develop and execute these 5 restaurants growth action plan, based on the Franchise strategic plan. ✓Supervise all 5 store´s overall inventory. ✓Supervise all 5 restaurants compliance of their productivity and profit goals (specially overlook fixed costs and payroll). Weekly reporting to KFC´s Franchise CEO. ✓Develop and manage personnel development/improvement plan for all 5 restaurants; including training. ✓Supervise all 5 stores maintenance program ✓Ensure best customer service experience and compliance with KFC high quality standards for service and food products. 1997-1998 BON INDUSTRIES (ICECREAM DIVISION) Corporate Franchise Manager 1995-1997 MCDOWELL (BURGERS) Restaurant Manager 1994-1995 HOTEL PLAZA Assistant of the Director of Sales ✓Manage hotel sales to travel agents and tour operators. ✓Coordinate all the logistics of travel groups arrival, stays and departures. ✓Cover the Director of Sales position, during Director was absent. EDUCATION (1999) PRODUCTIVITY & QUALITY MANAGEMENT POSTGRADUATE DIPLOMA Universidad INTEC (2004) MEDICAL HOSPITAL MANAGEMENT DIPLOMA Spain International Cooperation Foundation/Universidad INTEC (1993) BACHELOR DEGREE IN BUSINESS ADMINISTRATION (Major in Hospitality Industry) UNIVERSIDAD CATOLICA SANTO DOMINGO ADITIONAL INFORMATION: ✓Bilingual (Spanish/Proficient in English) ✓Additional Training: Personnel Motivation, management and supervision (Univ. Pedro Enriquez Ureña, 1995), Travel Agent & Tourism (INOS,1992), Public Relations in Tourism (INOS, 1990), Food & Beverage cost analysis (CEDETURH, 1989), Hotel Front Desk & Room Management (CEDETURH, 1990)