Rebecca Dzhurinskiy is seeking a position that utilizes her skills in financial investigation, compliance, and fraud prevention. She has over 3 years of experience as a Supervisor at TD Bank where she led teams to increased audit scores and customer satisfaction ratings. Prior to that, she spent 1.5 years as an Executive Team Leader at Target Corporation where she trained employees, met sales goals, and improved loss prevention measures. Dzhurinskiy has a Bachelor's degree in Business Management from Florida Gulf Coast University.

1. Rebecca Dzhurinskiy
32 Uxbridge Street
(954) 937-1355 Staten Island, NY 10314 rebeccadzh23@gmail.com
PROFESSIONAL SUMMARY
Extrodinarily strong eye for detail, and committed to maintaining compliance issues. Fascinated with all aspects of
financial investigation to prevent fraud, money-laundering, and identify theft activities. Successful at reducing company
costs by utilizing results-focused problem solving techniques. Dedicated professional with superior oral and written
communication skills. Self motivated with the ability to excel in a fast paced environment. Detail oriented, decisive,
research proficient, and appreciates challenges. Will enhance the company’s overall strategic plan.
SKILLS
 High energy
 Goal-oriented
 Organized
EXPERIENCE
Supervisor, TD Bank, Boca Raton, Florida January 2013 – June 2016
 Managed overall daily operations and accountable for reviewing the reliability of new account openings
 Consistently led team to satisfactory audits, and increased overall store score from 74% to 91%
 Reviewed transactions for KYC, CTR, monetary recoveries and large deposit reports
 Assisted in minimizing loss by researching to prevent fraud and training team
 Investigated and resolved customer inquiries and complaints in an empathetic manner
 Assumed ownership over team productivity and managed work flow to exceed quality service goals
 Responsible for all team members’ completion of training
 Consistently provided “WOW!” Customer service and increased customer service scores though daily
huddles, reports, and coaching’s
 Devised and published metrics to measure store’s success in delivering world class customer service
 Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals
Executive Team Leader, Target Corporation, Lauderhill, Florida May 2011 - December 2012
 Prepared for in-store audits by implementing new policies in cash office and on sales floor
 Investigated volume fluctuations by observing audit findings and improving processes
 Captained the quality assurance assessment process which resulted in a green corporate visit for overall store
 Decreased shortages in store by 4% through new back stocking procedures as well as having new security
system in place (internal and external theft)
 Maintained budget controls for 2 departments through partnering with asset protection and surprise audits
 Trained 30 cashiers and guest service team members in program which is still used today
 Identified individual development needs with appropriate training
 Selected as district top performer in 2 quarters within 1 year
 Supervised 6 team leaders and 50 team members, encompassing 3 departments within a $43 million sales
volume
 Ranked number 1 in district in increased (Red Card) credit card conversion by EOY 2011
EDUCATION
Florida Gulf Coast University, Bachelor of Business Administration, Fort Myers, Florida
Major: Business Management Human Resources, May 2011
VOLUNTEER SERVICE
 Wee Waggin’ Rescue, rescued dogs off the street, provided assistance at the shelters and fostered them in my
home until a home became available
 Partnered with Meals for Minds by providing food and basic daily necessities for undernourished children
 Assisted in transforming school libraries with Library Makeover
 Analytical
 Meticulous
 Process improvement specialist