The document details the challenges faced with productivity and data management in rental quality audits, highlighting issues like time-consuming data entry and uncentralized data. It proposes a well-designed rental quality score system that automates data management, enhances real-time visibility, and allows for historical data analysis to improve audit efficiency and scores. Additionally, it outlines a staged implementation plan for mobile and automation solutions to streamline the audit process and improve reporting capabilities.

1. Rental Quality
&
Audit Ranking Scorecard
http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems
1

2. The Problem
Productivity
Excel Data Entry and
score calculations were
time-consuming.
User Frustration
Challenging to see data
going back each
quarter or year.
Uncentralized data
Uncentralized field
audit data and
calculations.
Planning, forecasting,
reporting
Final documents can be
result of multiple
exchanges of data,
emails, and files.
Trend Analysis
Laborious to perform
historical data analysis,
trend analysis.
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http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems

3. Solution
Well-designed Rental Quality Score system.
Establish an rental audit score database across all
field locations to enable real-time and historical
data analysis on quality incidents.
Prioritize
Provide immediate
access to all field
audit data at any
level, globally
across the
extended
enterprise –
Territory, Group &
Location.
Automate
Automate and
streamline field
audit data
management
processes to
minimize errors.
Improvement
Allow auditors to
review audit scores
interactively on
Dashboard with
personnel, and
help raise these
scores through
training and
continuous
improvement
programs.
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http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems

4. Product
Automated, agile, and mobile-enabled audit
score workflows, coupled with powerful data
management and reporting tools, to help
auditors improve their productivity and efficiency
as well as to enable a deeper, more sophisticated
analysis of audit score findings.
Automation &
Integration
Allow Auditors to
focus on important
processes such as
analyses of findings,
rather than tiresome
data entry &
formatting tasks.
Mobility
Auditors have the
flexibility to enter
data anytime and
anywhere, while also
capturing images.
Real-time Risk Visibility
Centralized and real-
time picture of each
rental audit score.
Agility
Implement audit
methodologies &
systems that can
adapt to, evolve, and
scale up with
business processes &
objectives
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http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems

5. Process Analysis of Rental
Quality & Audit Ranking Scorecard
FUNCTIONAL
ANALYSIS
TECHNICAL
ANALYSIS
ECONOMIC
ANALYSIS
ECOLOGICAL
ANALYSIS
Audit with a
representative
sampling of finished
products processed
at rental location.
Products sampled
are core bulk
product, garments
from various routes
and days, as well as
standard and logo
mats.
Calculate Scorecard
from 3 datasets.
1. Audit Results of
Garment, Bulk
Mats
2. Answers from
Survey
Questions
3. ACE Report
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STATISTICAL
PROCESS CONTROL
Calculate Unofficial
& Official Average
for all Locations in
Groups in Territories
& International
DASHBOARD
• Audit NC
aggregates NC
Garments, Bulk,
Mats by Group,
Location & Territory
• Audit FAQ averages
all audits,
aggregates avg by
quarter for Group,
Location & Territory.
• Audit Ranking
aggregates avg by
Territory, Group &
Location
MAINTENANCE
• Relationship
between
Territory, Group
& Location
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subsidiary of Sequoia Systems 5

6. Strategy
Score Summary with all groups ranked from highest to lowest. Groups scores are linked to a territory. The scores
are only entered once each quarter for each location. Separate official score from unofficial scores.
Phase 1
2019
• Product Noncomformances
• Scorecard
• Audit Ranking
• Product Noncomformances
Dashboard
• Audit FAQ Dashboard
• Audit Ranking Dashboard
Phase 2
2020
• Mobile application to Upload audit pictures to Product
Noncomformances
• Automatic Email distribution of reports
• Automatic Scorecard Calculations
• Add Territories data to Audit Ranking Export
• Dashboard data Export
• New Product Noncomformance report
• New entry form for Products
• Capability to export to all reports to Excel.
• Additional filtering based upon Quarter, Territory & Group.
• Add/Edit/Delete Location, Group and Territory
• Move Location from one Group to another. Move Group
from one Territory to another.
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http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems

7. Project Analysis
Product
Nonconformances
Survey Questions Scorecard Audit Ranking
Audit FAQ
Dashboard
Audit NC
Dashboard
Audit Ranking
DashboardACE Score
Automatic
Calculation
Scorecard
Calculation
Territory
Export
Scorecard
Export
Territory
Average
Calculation
NonConformance
Report
Products
Entry
Upload Audit
Images
Automatic
Email Audit
Report
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subsidiary of Sequoia Systems
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8. Rental Quality
&
Audit Ranking
Work from anywhere
Effective records keeping-Sync your audit data and image files to the cloud.
Electronic Log
Store audit image files in cloud and reach
them from all your devices.
Share with everyone
Access, share, or work with others in real-time
while protecting your files from loss.
Q W E R T Y U I O P
A S D F G H J K
Z X C V B N M
L
Hi I Thanks
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http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems
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9. Rental Quality
&
Audit Ranking
Download &
work in the field
with mobile app
1 2Download and then
launch any Mobile app.
Sign in with your
account.
Create and edit audit in these apps right from
your mobile device: add audit image files.
3
http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems
9

10. Rental Quality
&
Audit Ranking
Work in Office
Online in your
browser
Create and edit Audit right from your browser.
Open Audit, Edit Audit, Adjust Scores, Add Pictures, Create
Nonconformance and Audit Ranking Reports with Graphs.
Sign in to Rental Quality
& Audit Ranking website
with your account and then
launch application.
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http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems
10

11. Project Analysis
POSITIVE
› Proactive performance improvements with wealth of
insights to strengthen business performance.
› Automated, agile, and mobile-enabled audit
workflows, coupled with powerful data management
and reporting tools. Lower existing and future costs
through automation of processes.
› Advanced monitoring capabilities that offer a
sustainable, quality approach to managing
compliance, controls.
› Reduction of time spent on an audit. Effective
communication of key issues and findings through
dynamic dashboards.
› The ability to analyze larger data sets enables
auditors to better identify the risks.
› Real-time audit analytics scores and risk assessments
allow auditors to focus on higher-risk areas.
› Allows auditors to interrogate the data, find
anomalies and improve techniques, all of which can
lead to higher-quality audits.
› Communication with partners can be enhanced
because visualized data can be understood in
graphical ways and is easy to process.
› Reduction of time spent on an audit, decrease errors.
› Apply control automation & continuous monitoring
techniques to achieve operational control objectives.
STRENGTH
OPPORTUNITY QUALITY 4.0
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subsidiary of Sequoia Systems
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12. Thank Youhttp://www.lyonsinfo.com
http://www.LyonsInfo.com Lyons Information Systems, Inc.
subsidiary of Sequoia Systems
12