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26 Journal of General Management Research
Attitudinal Study of Buyers to Analyse the
Reasons for Transition from Delhi to NCR
Manish Jha and Neha Kanojia
Fairfield Institute of Management & Technology,
New Delhi
E-mail: fimt.manish@gmail.com,
	 nehakkanojia@gmail.com
Abstract
Delhi is now more or less saturated and the high
demand for residential properties has increased
rates beyond the reach of middle class. As a result,
the suburban towns within the NCR; Gurgaon,
Noida, Faridabad and Ghaziabad have become
destinations for new residential projects that offer
affordable quality housing to the middle class
as well as luxury housing for high end users. As
these suburbs are now increasingly generating
employment, they will decide the future growth
pattern of the NCR. The business and trader
class still largely dominate old residential areas
in west and northwest Delhi. Similarly the large
multi-storey societies in East Delhi – in Mayur
Vihar and Patparganj – have found preference
with the service class. Suburban areas like Noida
and Gurgaon have developed as alternative
housing solutions and are inhabited mostly
by professional and service class people, as well
as an increasing upper middle class segment.
Earlier people used to search for a new home
ISSN 2348-2869 Print
© 2015 Symbiosis Centre for Management
Studies, NOIDA
Journal of General Management Research, Vol.2, Issue
2, July 2015, pp. 26–39.
JOURNAL OF GENERAL MANAGEMENT
RESEARCH
27Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR
within Delhi but now things have changed
tremendously. People looking for a new home
have started focusing on the upcoming NCR area
comprising Gurgaon, Noida, Greater Noida,
Faridabad and Ghaziabad. There are numerous
factors responsible for this change, which have
been identified and analyzed during the research.
Gurgaon offers a good quality of living with
many high-end residential projects by private
developers. Since it will be maturing as an
independent city, occupancies will improve but in
the present context, it is an oversupply situation.
Noida has experienced rising prices in its existing
commercial, retail and residential real estate. The
new developing residential sectors are along the
Greater Noida expressway. Authors have tried
to study and analyze how buyers have opted for
places like Gurgaon & Noida.
Keywords: Real Estate, Housing, Market,
Economy, Prices.
INTRODUCTION TO REAL
ESTATE
Real estate is “Property consisting of land
and the buildings on it, along with its
natural resources such as crops, minerals, or
water; immovable property of this nature;
an interest vested in this; (also) an item of
real property; (more generally) buildings or
housing in general. Also: the business of real
estate; the profession of buying, selling, or
renting land, buildings, or housing. A piece
of land,includingtheairaboveitandtheground
below it, and any buildings or structures on
it.  Real  estate  can include  business  and/
or  residential properties, and are generally
sold either by a relator or  directly  by the
individual who  owns  the  property  (for sale
by owner). Real estate is committing funds
to property mainly intended to get interest in
form of rent or lease. It is one of the ways
of achieving capital appreciation. In simple
words it could be said as an “interest in land”.
The interest could be an ownership interest
or leasehold interest. If full rights are entitled
to the investors regarding the ownership of
land then it is an ownership interest and all
the responsibilities even in case of risk goes
in the hand of ownership interest. But in case
of leasehold interest rights are passed only
when the land owner agrees with the tenant
in exchange for paying rent. The topic “The
Attitudinal study of buyers to analyze the
reasons for transitions from Delhi to NCR”
has been selected because Delhi is now
more or less saturated and the high demand
for residential properties has increased
rates beyond the reach of middle class. As a
result, the suburban towns within the NCR;
Gurgaon, Noida, Faridabad and Ghaziabad
have become destinations for new residential
projects that offer affordable quality housing
to the middle class as well as luxury housing
for high end users. As these suburbs are now
increasingly generating employment, they
will decide the future growth pattern of the
NCR.
REAL ESTATE MARKET
Construction sector has been the focus sector
for some time as its impact on the economy is
big by virtue of its being a huge employment
generator. The real estate market is booming.
28 Journal of General Management Research
Its growing at around 12% per annum.
Today its boom time in the real estate market
and homebuyers couldn’t have asked for a
better opportunity to buy a home. Indian
developers are now not talking of anything
less than world class. Infrastructure and
economic development of some cities as well
as the housing shortages are driving the boom.
There is a fundamental change in the approach
of the buyer, developer and the government.
They all are seeking quality development. The
middle class demands the best that money
can buy. With the competition in the market,
developers have to deliver the best within
specified time frames and the government,
discharged from the duty of construction has
to keep everyone’s interest at heart.
The major reasons for boom in the real estate
market are:
Easy Availability of Loan and Lower
Interest Rate
There is easy access to loans. The housing
finance has posted a growth of 29 percent
in the last fiscal, touching 53,685 crores.
Further, interest rates on housing loans have
come down and are much lower, between
seven to eight percent as compared to 13-14
percent five years ago.
Affordability
Another major reason for boom is that
housing in India has become more affordable
in recent times. A decade ago, a house cost
nearly 15-20 times an individual’s annual
salary. Today the cost of a house has come
down to just about three to four times an
individual’s annual pay package.
Increase in Number of Nuclear Families
In the past, owing a home was a dream realized
only after retirement. Largely because people
looked at it as a means of providing for their
children, having themselves lived in a joint
family setup. Joint families are progressively
getting included in the pages of history book
even in a country like ours. Not surprisingly
the rise in the number of nuclear families is
pushing demand for housing further to cater
to a generation that is not averse to taking
risks. Nor are they hesitant when it comes to
paying a price to realize their dreams
Investment Option
Competitive offers by home loan companies
combined with good quality projects
developed by reputed builders having a
number of amenities have made investing in
properties very attractive wherever there is
growth and opportunity, investors are bound
to be around and traditionally real estate has
been a safe investment option. Property is
looked upon by many as an investment option
that appreciates substantially when compared
to other traditional tools of investment.
Migration of Industries
Another major reason for boom in the real
market is the migration of industries to smaller
towns leading to rural progress. With villages
turning into towns and towns becoming
29Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR
metros, the property market is growing
steadily. This revolution has directly resulted
in greater demand for not just housing but
also for the overall real estate market with
heightened demand for better infrastructure,
transportation facilities, entertainment zones,
shopping malls, multiplexes and more.
MAJOR PLAYERS IN REAL
ESTATE SECTOR
Suncity Project
Suncity Projects Pvt Ltd, is a pioneer in
conceivingandexecutingaprofusionofurbane
real estate projects arraying from Townships
to Group housing to luxury Apartments to
shopping Malls to Office Complexes. The
groupisfocusedoninnovativedesign,superior
standards of construction, customer service
and Community values. With break -through
technologies and development mediums the
group has with every step, progressed towards
giving an outstanding result.
DLF Building India
DLF’s primary business is development of
residential, commercial and retail properties.
The company has a unique business model
with earnings arising from development and
rentals.Itsexposureacrossbusinesses,segments
and geographies, mitigates any down-cycles
in the market. With over six decades of
excellence, DLF is a name synonymous with
global standards, new generation workspaces
and lifestyles. It has the distinction of
developing commercial projects and IT parks
that are at par with the best in the world.
DLF has become a preferred name with many
IT & ITES majors and leading Indian and
International corporate giants, including GE,
IBM, Microsoft, Canon, Citibank, Vertex,
Hewitt, Fidelity Investments, WNS, Bank of
America, Cognizant, Infosys, CSC, Symantec
and Sapient, among others.
Unitech
Established in 1972, Unitech is today a leading
real estate developer in India. Known for the
quality of its products, it is the first developer
tohavebeencertifiedISO9001:2000inNorth
India and offers the most diversified product
mix comprising residential, commercial/IT
parks, retail, hotels, amusement parks and
SEZs. The well-recognized brand was yet
again conferred with the title of “Superbrand”
by Superbrands India in 2009. The Company
is also the recipient of the CW Architect and
Builders Award, 2008 for being one of India’s
Top Ten Builders.
Ansal Housing
One of the Premier Real Estate Developers
in India and Overseas who have worked
relentless for decades, to help build a stronger
nation. Since inception in 1983, Ansal
Housing has given a new dimension to Indian
infrastructure development. The Company
has developed world-class townships,
residential complexes, commercial complexes,
retail space, hotels and movie-halls that have
set new standards in quality and architectural
30 Journal of General Management Research
excellence, delivering the best to its customers,
stakeholders and investors.
Omaxe
Omaxe a non-profit organization is the vision
of our Shri Rohtas Goel, Chairman, Omaxe
Group. The endeavour is to reach out beyond
the boundaries of corporate growth. The
Foundation would act as a catalyst to extend
help and resources for multifarious issues
improving the quality of life of society at large.
GOVERNMENT REGULATIONS
IN REAL ESTATE SECTOR
Much of the over 100 laws governing various
aspects of real estate in India dates back to
the 19th century and major amendments
to existing laws are required to make them
relevant to modern day requirements. The
Central laws governing real estate include:
Registration Act, 1908
The purpose of this Act is the conservation of
evidence, assurances, title, and publication of
documents and prevention of fraud. It details
the formalities for registering an instrument.
Instruments which it is mandatory to register
include:
(a)	Instruments of gift of immovable
property;
(b)	other non-testamentary instruments
which purport or operate to create,
declare, assign, limit or extinguish,
whether in present or in future, any
right, title or interest, whether vested or
contingent, to or in immovable property.
Urban Land (Ceiling and Regulation) Act
(ULCRA), 1976
This legislation fixed a ceiling on the
vacant urban land that a ‘person’ in urban
agglomerations can acquire and hold. A
person is defined to include an individual, a
family, a firm, a company, or an association or
body of individuals, whether incorporated or
not. This ceiling limit ranges from 500-2,000
square meters (sq. m). Excess vacant land is
either to be surrendered to the Competent
Authority appointed under the Act for a small
compensation, or to be developed by its holder
only for specified purposes. The Act provides
for appropriate documents to show that the
provisions of this Act are not attracted or
should be produced to the Registering officer
before registering instruments compulsorily
registrable under the Registration Act.
The objective of acquiring the excess vacant
land could not be achieved because of intrinsic
deficiencies in the legislation itself
Stamp Duty
There is a direct link between Registration Act
and Stamp Act. Stamp duty needs to be paid
on all documents which are registered and the
rate varies from state to state.
Rent Control Act
Rent legislation in India has been in existence
for a very long time. Rent control by the
government initially came as a temporary
31Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR
measure to protect the exploitation of tenants
by landlords after the Second World War.
However these rent control acts became
almost a permanent feature. Rent legislation
provides payment of fair rent to landlords
and protection of tenants against eviction.
Besides, it effectively allows the tenant to
alienate rented property.
Property Tax
Property tax is a levy charged by the municipal
authorities for the upkeep of basic civic
services in the city. In India it is the owners
of property who are liable for the payment
of municipal taxes whereas in countries like
the United Kingdom, the occupier is liable.
Generally, the property tax is levied on the
basis of reasonable rent at which the property
might be let from year to year. The reasonable
rent can be actual rent if it is found to be fair
and reasonable. In the case of un-let proper-
ties, the rental value is to be estimated on the
basis of letting rates in the locality.
REVIEW OF LITERATURE
AccordingtoastudyconductedbyLouargand
(1999) a firm’s real estate exposure can have
a pronounced effect on the way investors
value the enterprise in its entirety. However
Pfnuer et al. (2004) feels that real estate
decision making is based upon an insufficient
information basis and is dominated by the
investment perspective. Dewulf et al. (2000)
suggested in his studies that managing
corporate real estate is confronted with more
problemsthanjustthechangingcharacteristics
of real estate. While operating companies
strive for more autonomy, corporate
headquarters are increasingly struggling for
a synergetic approach to corporate resources
and capabilities. Findings by Bossink et al.
(2007) revealed that an incremental real estate
strategy is ambiguous, and does not support
any of the three competitive strategies.
According to Scheffer et al. (2006) many
corporations still lack sufficient insight into
the impact of corporate real estate decisions
on corporate performance. Therefore, it is
difficult for senior management and other
stakeholders to grasp the actual contribution
of corporate real estate. While Franklin
Becker & Arthur Pearce (2003) found
that as large organizations grow and evolve,
they face the challenge of accommodating
change in a manner that contains costs while
strengthening the firm’s competitive position
in the marketplace. Invariably, not only
initial capital and long-term operating costs,
but the effect of the real estate decision on
the firm’s ability to attract and retain staff,
and their ability to work productively, must
be considered. The real estate industry is
very broad and diverse in terms of jobs and
functions within the industry. Appraisers,
loan officers, escrow officers, title associates,
real estate lawyers and accountants, agents,
and brokers represents some of the diverse
work environments in the real estate industry
Chan & Kleiner (2005). A Definition given
by Liow Kim Hiang & Joseph T.L. Ooi
(2000) on corporate real estate (CRE) refers
to the land and buildings owned by companies
not primarily in the real estate business. Given
32 Journal of General Management Research
a large concentration of corporate wealth in
real estate and that management is committed
to increasing shareholders’ wealth. Audrey
Schriefer & Jyoti Ganesh (2002) says that
Tools for real estate planning, acquisition,
disposition and portfolio management have
improved dramatically over the past several
years, creating new potential for corporate
real estate executives to deliver workplace
solutions in a timelier, cost-effective manner
throughout the occupancy life cycle. There are
numerous risks involved in the development
of real estate Atherton et al. (2008) by
allowing the decision maker to contribute
to the assessment of these risks, the analysis
provides the decision maker with a greater
understanding of the critical variables and
their impact upon the viability of the final
scheme. However Michael Booth (2000) felt
that Shareholder value must remain central to
the attention of corporate real estate officers
(CREOs), even though senior executives
have a number of competing agendas. One
reason for this is that shareholder value is a
vital performance indicator for any important
ancillary service; another is that CREOs can
help to improve shareholder’s wealth in a
unique way. Very often, however, property
has accumulated through pure inertia or lack
of management focus. Consequently, for
many companies, real estate is not adding
shareholder value and it is perceived to be
‘an operational pain’ felt by Matthew Hill
(2001). A Definition by Roper (2001) says
that Relationship management is a tool used
within the real estate department and applied
tomajorclientbusinessunitstobringthefocus
on the need for better understanding of the
‘business of the businesses. O’Roarty (2009)
says that the shift in capital towards real estate
at the beginning of the decade brought a
new investor audience to the sector. Studies
had been also done by D’Arcy & Taltavull
(2009) to find out the systematic review of
real estate education provision in Europe
directly related to changes in the structure
of real estate markets. Research by D’Arcy
(2009) addresses the information costs and
new information requirements necessitated by
internationalization have been a key driver of
institutional formation. Both regulatory and
informal barriers to internationalization have
also been important drivers of the evolution
of new institutional arrangements to support
internationalization.
RATIONALE OF THE STUDY
The topic “The Attitudinal study of buyers
to analyze the reasons for transitions from
Delhi to NCR” has been selected because
Delhi is now more or less saturated and the
high demand for residential properties has
increased rates beyond the reach of middle
class. As a result, the suburban towns within
the NCR; Gurgaon, Noida, Faridabad and
Ghaziabad have become destinations for new
residentialprojectsthatofferaffordablequality
housing to the middle class as well as luxury
housing for high end users. As these suburbs
are now increasingly generating employment,
they will decide the future growth pattern of
the NCR.
33Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR
Objective of the Study
•	 To find out the reasons for transition of
people from Delhi to National Capital
Region (NCR).
•	 To find out the perception of people
about the cities included in NCR namely
Gurgaon, and Noida
•	 To know the degree of importance of
various factors which people consider
while purchasing a house.
Sampling Technique
•	 Universe: People residing in NCRs	
•	 Population: People residing in Gurgaon
and Noida
•	 Sample Size: 100
•	 Research Instrument: Questionnaire
•	 Tool of Data Analysis: Factor Analysis
•	 Factors: Based on Assumptions
Sources of Data
In the data collection method, we have
collected both primary and secondary data to
meet our objectives.
•	 Primary data are collected through
questionnaire survey and interviews
•	 Secondary data are collected through
internet and collection of information
pertaining to quality management from
published research papers.
Limitations
•	 Study was restricted to Gurgaon & Noida.
•	 Study was restricted to occupied housing
complexes, shopping malls and under-
Construction housing complexes.
•	 The research was dependent on the
information provided by the respondents
which may be insufficient and incomplete.
•	 The projection is based on primary
collection of data through questionnaires,
so there may be chances of human error
and biasness.
Factor Analysis
The variables considered for factor analysis
are:
•	 Price
•	 Connectivity to Public Transport
•	 Proximity to Work Place
•	 Availability of Loan
•	 Rate of Interest
•	 Resale Value	
•	 Proximity to Schools
•	 Proximity to Hospitals
•	 Proximity to Entertainment Centers
34 Journal of General Management Research
Output 1
Table 1: KMO and Bartlett’s Test
Kaiser-Meyer-Olkin Measure of Sampling
Adequacy.
.578
Bartlett’s Test of
Sphericity
Approx. Chi-Square 74.282
Df 36
Sig. .000
Table 2: Communalities
Initial Extraction
Price 1.000 .524
connectivity to public transport 1.000 .717
proximity to workplace 1.000 .532
availability of loan 1.000 .654
rate of interest 1.000 .524
resale value 1.000 .581
proximity to schools 1.000 .600
proximity to hospitals 1.000 .719
proximity to e centers 1.000 .666
Extraction Method: Principal Component Analysis.
Table 3: Component Matrixa
Component
1 2 3 4
Price .438 .273 .254 .439
connectivity to public
transport
.694 -.189 -.058 .442
proximity to workplace .530 -.260 .385 -.187
availability of loan .572 .223 -.337 -.403
rate of interest .582 .221 -.065 -.362
resale value .214 .621 .384 -.054
proximity to schools .083 .223 -.336 .656
proximity to hospitals .174 -.660 .497 .077
proximity to e centres -.311 .460 .596 .049
Extraction Method: Principal Component Analysis.
a  
4 components extracted.
Table 4: Rotated Component Matrixa
Component
1 2 3 4
Price .083 .124 .614 .353
connectivity to
public transport
.213 .313 .729 -.204
proximity to
workplace
.299 .658 .077 .065
availibility of loan .799 -.067 .039 -.094
rate of interest .707 .110 .056 .095
resale value .265 -.037 .115 .705
proximity to schools -.143 -.407 .639 -.083
proximity to
hospitals
-.258 .796 .042 -.132
proximity to e
centres
-.279 -.031 -.126 .756
Extraction Method: Principal Component Analysis.
Rotation Method: Varimax with Kaiser Normalization.
Table 5: Variables
Factors 1 Factors2 Factors 3 Factors 4
Availability
of Loan
Proximity
to
workplace
Proximity
to
connectivity
Proximity to
entertainment
centers
Rate of
Interest
Proximity
to hospital
Proximity
to school
Resale Value
These four variables have been extracted
from the Factor Analysis Technique which is
named as:
Factor 1 Financial Advantage
Factor 2 Convenience Benefits
Factor 3 Travel Benefits
Factor 4 Recreation Activities
35Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR
In-Locality Factors
Table 6: Factors
Factors Mean Std.
Deviation
Analysis N
Peace 3.6 .531 100
Pollution 4.45 .519 100
Population 3.07 .68 100
Construction 4.67 .47 100
Maintenence 4.52 .61 100
Water 4.72 .47 100
Power 4.74 .44 100
Safety 4.81 .39 100
Sports 3.17 .682 100
Carpark 3.48 .559 100
Club 2.46 .673 100
Inferences
Thus with the help of factor analysis it can
be concluded that following in-locality factors
are important
Quality of Construction – Obviously when one
buys a property he makes sure that the quality
of construction is good. Everyone while
buying a new product wants to buy quality
stuff. Same applies to the property. Every
buyer wants to buy a well-built house.
Pollution Free Environment – The immediate
surroundings of the property is always
evaluated by the buyer. These days developers
give due importance in making the
surroundings beautiful with innovative and
creative landscaping. They involve landscape
architects from different corners of the world
to give their customers the best. The NCR
is becoming more and more popular among
home buyers because of its greenery and
pollution-free environment.
Water Availability – Water Availability,
power backup and safety and security are
some very important factors which people do
consider while purchasing the property. All
these factors are hugely responsible for the
transition of people from Delhi to housing
complexes in NCR as many colonies of Delhi
faces problem of shortage of water and power
failure while availability of these essential
facilities are ensured in housing complexes by
the respective developers.
Sport Complex/Recreational Facilities – “All
work and no play makes Jack a dull boy”.
People have started believing in this concept.
Now each parent wants that within the
complex his/her kids get all kind of sports to
play. Even adults want different recreational
facilities to be available in the housing
complex, which may help them in eliminating
work stress.
GURGAON
Perception of People about Gurgaon
Table 7: Perceptions
Perception No. of Respondents
Location 10
Business Opportunity 16
Quality Of Living 12
Law & Order 8
Infrastructural Development 4
Total 50
Inferences
The basic reason for people buying property
in Gurgaon in mass scale is business
opportunities. Respondents also have
36 Journal of General Management Research
perception that quality of living in Gurgaon
is better.
First Pull to Choose the Housing Complex
Table 8: Choices
Factors Percentage of Respondents
Brand Name 12
Advertisement 4
Location 52
Affordability 32
Total 100
Inferences
The basic reason for people buying property
in Gurgaon in mass scale is its locational
advantage. It shares border with the Capital of
India. Moreover huge employment generating
BPO companies are located in Gurgaon.
Many Reputed schools and colleges have also
come up in Gurgaon. Some of India’s biggest
shopping malls having shops of international
brands as well as famous national brands are
also situated here. Second major factor which
attracted people to buy property in Gurgaon
was affordability.
Reasons of Shifting
Table 9: Reasons
Reasons No of Respondents
Need for more space 4
Need for better location 6
Need for better facilities 12
Increase in living status 6
Proximity to workplace 18
Others 4
Total 50
Inferences
Among various reasons better location is the
most important reason for the people to shift
to Gurgaon Housing and Society Complexes.
Why location is most important has become
apparent till now. Proximity to Workplace
and Better Facilities are close second and
third most important reasons. Proximity to
Workplace may become the most important
reason in few years’ time as industry migration
to Gurgaon is happening quickly. Moreover
people in need of better facilities like water
availability, Power Backup, Safety and
security, etc also prefer to shift to Gurgaon
as Housing complexes of Gurgaon provide all
these facilities.
NOIDA
Perception of People about Noida
Table 10: Perceptions
Perception No. of Respondents
Location 22
Business Opportunity 11
Quality Of Living 8
Law & Order 4
Infrastructural Development 5
Total 50
Inferences
In Location, Noida is a clear winner with 22
out of 50 respondents choosing it as the best
location in the entire NCR. That is a huge
percentage. This shows that Noida people
are happy with its Location. Noida is located
close to the Capital of India and is also very
37Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR
closely located to Indirapuram, another
upcoming city.
First Pull to Choose the Housing Complex
Table 11: Choices
Factors Percentage of Respondents
Brand Name 2
Advertisement 8
Location 50
Affordability 40
Total 100
Inferences
In Noida just like in Gurgaon, location is the
most important factor that pulls the people
to buy a new home. Affordability is another
major reason for the buying the property in
Noida. According to respondents from Noida
Brand name of the developer didn’t play a big
role in making them buy the property.
Reasons of Shifting
Table 12: Reasons
Reasons No. of Respondents
Need for more space 8
Need for better location 4
Need for better facilities 6
Increase in living status 4
Proximity to workplace 8
Own house 20
Total 50
Inferences
One of the most important things found out
in the survey was that the one of the major
reasons to buy the house was the desire of
people to have their own house. This reason
was not at all important in case of Gurgaon.
This goes on to show that houses in Noida are
very reasonable.
FINDINGS
In Noida just like in Gurgaon, location is the
most important factor that pulls the people
to buy a new home. Gurgaon buildings stand
tall in each and every parameter. Gurgaon
tops in all the parameters among Gurgaon
respondents. The basic reason for people
buying property in Gurgaon in mass scale
is its locational advantage. It shares border
with the Capital of India. Moreover huge
employment generating BPO companies are
located in Gurgaon. Many Reputed schools
and colleges have also come up in Gurgaon.
Some of India’s biggest shopping malls
having shops of international brands as well as
famous national brands are also situated here.
Second major factor which attracted people
to buy property in Gurgaon was affordability.
Among various reasons better location is the
most important reason for the people to shift
to Gurgaon Housing and Society Complexes.
Proximity to Workplace and Better Facilities
are close second and third most important
reasons. Proximity to Workplace may become
the most important reason in few year’s time as
industry migration to Gurgaon is happening
quickly. All the international brands prefer
Gurgaon over Delhi for their regional office.
One of the most important things found out
in the survey was that the one of the major
reasons to buy the house was the desire of
38 Journal of General Management Research
people to have their own house. This reason
was not at all important in case of Gurgaon.
This goes on to show that houses in Noida are
very reasonable. Mostly people earlier living
in rent have bought properties in Noida either
to avoid high rents prevailing in Delhi or due
to the desire of having an own asset.
CONCLUSION
The major external factors which people
consider while purchasing the property are
Price, Availability of loan and Proximity to
workplace. The major In-Locality factors
which people consider while purchasing
the property are Quality of construction,
Availability of water and Pollution-free
environment. Location wise Gurgaon
and Noida are adjudged the best by the
respondents. Business opportunity wise
Gurgaon due to the mass presence of BPO
company and offices of MNC’s and Noida
due to its proximity to Delhi are consider
good by the majority of respondents. In
Quality of living again Gurgaon and Noida
leads the pack but out of the two Gurgaon
is better due to the existence of Higher and
upper-middle class people in large number. In
Law and Orders per the respondents Gurgaon
is the best.
RECOMMENDATIONS
Advertisement for selling property in
Gurgaon can be “Why drive for 45 minutes
to your workplace every day, take a flat in
Gurgaon today.” As proximity to workplace
is the major reason for people buying flats in
Gurgaon. Whereas for Noida and Greater
Noida advertisement can be like “Fed up of
paying rent. Now realize your dream of having
a house of your own-COME TO NOIDA”
as desire of having an own house is the most
important reason for the people buying
property in Noida. Due to stiff competition
in the market developers shall focus on the
Quality of homes provided and shall also try
its best to meet different kind of requirement
of different buyers. Developers shall help and
lure the prospective buyers by helping them
in getting housing loans. It shall collaborate
with some popular banks for this purpose.
These days even banks are more than willing to
provide home loans. Developers shall provide
the right amount of greenery in its housing
complexes, as pollution free environment is
a very important factor that people consider
while purchasing the property.
REFERENCES
	[1]	Andreas Pfnuer, Christina Schaefer, Stefan
Armonat, (2004) “Aligning corporate real estate
to real estate investment functions: Improved
property decision making using a real option
approach”, Journal of Corporate Real Estate, Vol.
6(3), 243 – 264.
	 [2]	Audrey Schriefer, Jyoti Ganesh, (2002) “Putting
corporate real estate executives in the driver’s
seat: Information technology tools enable new
possibilities”, Journal of Corporate Real Estate,
Vol. 4(3), 227 – 236.
	 [3]	Bas P. Singer, Bart A.G. Bossink, Herman J.M.
Vande Putte, (2007) “Corporate real estate and
39Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR
competitive strategy”, Journal of Corporate Real
Estate, Vol. 9(1), 25 – 38.
	 [4]	 Brenna O’Roarty, (2009) “European value added
investing: leveraging structural and cyclical real
estate opportunities”, Journal of European Real
Estate Research, Vol. 2 Iss: 1, pp.79 – 104.
	[5]	Éamonn D’Arcy, (2009) “The evolution of
institutional arrangements to support the
internationalisation of real estate involvements:
Some evidence from Europe”, Journal of
European Real Estate Research, Vol. 2 Iss: 3,
pp.280 – 293.
	 [6]	 Éamonn D’Arcy, Paloma Taltavull, (2009) “Real
estate education in Europe: some perspectives on
a decade of rapid change”, Journal of European
Real Estate Research, Vol. 2, Iss: 1, pp.69 – 78.
	[7]	Elizabeth Atherton, Nick French, Laura
Gabrielli, (2008) “Decision theory and real
estate development: a note on uncertainty”,
Journal of European Real Estate Research, Vol. 1
Iss: 2, pp.162 – 182.
	[8]	Franklin Becker, Arthur Pearce, (2003)
“Considering corporate real estate and human
resource factors in an integrated cost model”,
Journal of Corporate Real Estate, Vol. 5(3),
221 – 242.
	 [9]	Johannes J.L. Scheffer, Bastiaan P. Singer, Marc
C.C. Van Meerwijk, (2006) “Enhancing the
contribution of corporate real estate to corporate
strategy”, Journal of Corporate Real Estate, Vol.
8(4), 188 – 197.
	[10]	Kathy O. Roper, (2001) “Aligning corporate
real estate with the business of your company”,
Journal of Corporate Real Estate, Vol. 3(3),
222 – 231.
	[11]	Liow Kim Hiang, Joseph T.L. Ooi, (2000)
“Current issues in strategic corporate real estate
asset analysis and management”, Journal of
Corporate Real Estate, Vol. 2(3), 240 – 249.
	[12]	Marc Louargand, (1999) “Real estate’s influence
on enterprise value”, Journal of Corporate Real
Estate, Vol. 1(3), 254 – 261.
	[13]	Matthew Hill, (2001) “Corporate real estate: Its
role in maximising shareholder value”, Journal of
Corporate Real Estate, Vol. 3(4), 335 – 345.
	[14]	Michael Booth, (2000) “How corporate real
estate affects shareholder value”, Journal of
Corporate Real Estate, Vol. 2(1), 19 – 28.
	[15]	Peter J.M. M.Krumm, Geert Dewulf, Hans de
Jonge, (2000) “The impact of evolving structures
on managing corporate real estate”, Journal of
Corporate Real Estate, Vol. 2(1), 58 – 67.
	[16]	Wilson Chan, Brian H. Kleiner, (2005)
“Managing for excellence in the real estate
industry”, Management Research News, Vol. 28
Iss: 11/12, pp.171 – 178.
Websites
	 [1]	www.pwc.com/us/en/asset-management/real-
estate/assets/emerging-trends-real-estate2011.
pdf Accessed on 3rd March 2015.
	 [2]	 www.realtyusa.com Accessed on 3rd March 2015.
	 [3]	http://www.scotiacapital.com/English/bns_
econ/retrends.pdf Accessed on 3rd March 2015.

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Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR

  • 1. 26 Journal of General Management Research Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR Manish Jha and Neha Kanojia Fairfield Institute of Management & Technology, New Delhi E-mail: fimt.manish@gmail.com, nehakkanojia@gmail.com Abstract Delhi is now more or less saturated and the high demand for residential properties has increased rates beyond the reach of middle class. As a result, the suburban towns within the NCR; Gurgaon, Noida, Faridabad and Ghaziabad have become destinations for new residential projects that offer affordable quality housing to the middle class as well as luxury housing for high end users. As these suburbs are now increasingly generating employment, they will decide the future growth pattern of the NCR. The business and trader class still largely dominate old residential areas in west and northwest Delhi. Similarly the large multi-storey societies in East Delhi – in Mayur Vihar and Patparganj – have found preference with the service class. Suburban areas like Noida and Gurgaon have developed as alternative housing solutions and are inhabited mostly by professional and service class people, as well as an increasing upper middle class segment. Earlier people used to search for a new home ISSN 2348-2869 Print © 2015 Symbiosis Centre for Management Studies, NOIDA Journal of General Management Research, Vol.2, Issue 2, July 2015, pp. 26–39. JOURNAL OF GENERAL MANAGEMENT RESEARCH
  • 2. 27Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR within Delhi but now things have changed tremendously. People looking for a new home have started focusing on the upcoming NCR area comprising Gurgaon, Noida, Greater Noida, Faridabad and Ghaziabad. There are numerous factors responsible for this change, which have been identified and analyzed during the research. Gurgaon offers a good quality of living with many high-end residential projects by private developers. Since it will be maturing as an independent city, occupancies will improve but in the present context, it is an oversupply situation. Noida has experienced rising prices in its existing commercial, retail and residential real estate. The new developing residential sectors are along the Greater Noida expressway. Authors have tried to study and analyze how buyers have opted for places like Gurgaon & Noida. Keywords: Real Estate, Housing, Market, Economy, Prices. INTRODUCTION TO REAL ESTATE Real estate is “Property consisting of land and the buildings on it, along with its natural resources such as crops, minerals, or water; immovable property of this nature; an interest vested in this; (also) an item of real property; (more generally) buildings or housing in general. Also: the business of real estate; the profession of buying, selling, or renting land, buildings, or housing. A piece of land,includingtheairaboveitandtheground below it, and any buildings or structures on it.  Real  estate  can include  business  and/ or  residential properties, and are generally sold either by a relator or  directly  by the individual who  owns  the  property  (for sale by owner). Real estate is committing funds to property mainly intended to get interest in form of rent or lease. It is one of the ways of achieving capital appreciation. In simple words it could be said as an “interest in land”. The interest could be an ownership interest or leasehold interest. If full rights are entitled to the investors regarding the ownership of land then it is an ownership interest and all the responsibilities even in case of risk goes in the hand of ownership interest. But in case of leasehold interest rights are passed only when the land owner agrees with the tenant in exchange for paying rent. The topic “The Attitudinal study of buyers to analyze the reasons for transitions from Delhi to NCR” has been selected because Delhi is now more or less saturated and the high demand for residential properties has increased rates beyond the reach of middle class. As a result, the suburban towns within the NCR; Gurgaon, Noida, Faridabad and Ghaziabad have become destinations for new residential projects that offer affordable quality housing to the middle class as well as luxury housing for high end users. As these suburbs are now increasingly generating employment, they will decide the future growth pattern of the NCR. REAL ESTATE MARKET Construction sector has been the focus sector for some time as its impact on the economy is big by virtue of its being a huge employment generator. The real estate market is booming.
  • 3. 28 Journal of General Management Research Its growing at around 12% per annum. Today its boom time in the real estate market and homebuyers couldn’t have asked for a better opportunity to buy a home. Indian developers are now not talking of anything less than world class. Infrastructure and economic development of some cities as well as the housing shortages are driving the boom. There is a fundamental change in the approach of the buyer, developer and the government. They all are seeking quality development. The middle class demands the best that money can buy. With the competition in the market, developers have to deliver the best within specified time frames and the government, discharged from the duty of construction has to keep everyone’s interest at heart. The major reasons for boom in the real estate market are: Easy Availability of Loan and Lower Interest Rate There is easy access to loans. The housing finance has posted a growth of 29 percent in the last fiscal, touching 53,685 crores. Further, interest rates on housing loans have come down and are much lower, between seven to eight percent as compared to 13-14 percent five years ago. Affordability Another major reason for boom is that housing in India has become more affordable in recent times. A decade ago, a house cost nearly 15-20 times an individual’s annual salary. Today the cost of a house has come down to just about three to four times an individual’s annual pay package. Increase in Number of Nuclear Families In the past, owing a home was a dream realized only after retirement. Largely because people looked at it as a means of providing for their children, having themselves lived in a joint family setup. Joint families are progressively getting included in the pages of history book even in a country like ours. Not surprisingly the rise in the number of nuclear families is pushing demand for housing further to cater to a generation that is not averse to taking risks. Nor are they hesitant when it comes to paying a price to realize their dreams Investment Option Competitive offers by home loan companies combined with good quality projects developed by reputed builders having a number of amenities have made investing in properties very attractive wherever there is growth and opportunity, investors are bound to be around and traditionally real estate has been a safe investment option. Property is looked upon by many as an investment option that appreciates substantially when compared to other traditional tools of investment. Migration of Industries Another major reason for boom in the real market is the migration of industries to smaller towns leading to rural progress. With villages turning into towns and towns becoming
  • 4. 29Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR metros, the property market is growing steadily. This revolution has directly resulted in greater demand for not just housing but also for the overall real estate market with heightened demand for better infrastructure, transportation facilities, entertainment zones, shopping malls, multiplexes and more. MAJOR PLAYERS IN REAL ESTATE SECTOR Suncity Project Suncity Projects Pvt Ltd, is a pioneer in conceivingandexecutingaprofusionofurbane real estate projects arraying from Townships to Group housing to luxury Apartments to shopping Malls to Office Complexes. The groupisfocusedoninnovativedesign,superior standards of construction, customer service and Community values. With break -through technologies and development mediums the group has with every step, progressed towards giving an outstanding result. DLF Building India DLF’s primary business is development of residential, commercial and retail properties. The company has a unique business model with earnings arising from development and rentals.Itsexposureacrossbusinesses,segments and geographies, mitigates any down-cycles in the market. With over six decades of excellence, DLF is a name synonymous with global standards, new generation workspaces and lifestyles. It has the distinction of developing commercial projects and IT parks that are at par with the best in the world. DLF has become a preferred name with many IT & ITES majors and leading Indian and International corporate giants, including GE, IBM, Microsoft, Canon, Citibank, Vertex, Hewitt, Fidelity Investments, WNS, Bank of America, Cognizant, Infosys, CSC, Symantec and Sapient, among others. Unitech Established in 1972, Unitech is today a leading real estate developer in India. Known for the quality of its products, it is the first developer tohavebeencertifiedISO9001:2000inNorth India and offers the most diversified product mix comprising residential, commercial/IT parks, retail, hotels, amusement parks and SEZs. The well-recognized brand was yet again conferred with the title of “Superbrand” by Superbrands India in 2009. The Company is also the recipient of the CW Architect and Builders Award, 2008 for being one of India’s Top Ten Builders. Ansal Housing One of the Premier Real Estate Developers in India and Overseas who have worked relentless for decades, to help build a stronger nation. Since inception in 1983, Ansal Housing has given a new dimension to Indian infrastructure development. The Company has developed world-class townships, residential complexes, commercial complexes, retail space, hotels and movie-halls that have set new standards in quality and architectural
  • 5. 30 Journal of General Management Research excellence, delivering the best to its customers, stakeholders and investors. Omaxe Omaxe a non-profit organization is the vision of our Shri Rohtas Goel, Chairman, Omaxe Group. The endeavour is to reach out beyond the boundaries of corporate growth. The Foundation would act as a catalyst to extend help and resources for multifarious issues improving the quality of life of society at large. GOVERNMENT REGULATIONS IN REAL ESTATE SECTOR Much of the over 100 laws governing various aspects of real estate in India dates back to the 19th century and major amendments to existing laws are required to make them relevant to modern day requirements. The Central laws governing real estate include: Registration Act, 1908 The purpose of this Act is the conservation of evidence, assurances, title, and publication of documents and prevention of fraud. It details the formalities for registering an instrument. Instruments which it is mandatory to register include: (a) Instruments of gift of immovable property; (b) other non-testamentary instruments which purport or operate to create, declare, assign, limit or extinguish, whether in present or in future, any right, title or interest, whether vested or contingent, to or in immovable property. Urban Land (Ceiling and Regulation) Act (ULCRA), 1976 This legislation fixed a ceiling on the vacant urban land that a ‘person’ in urban agglomerations can acquire and hold. A person is defined to include an individual, a family, a firm, a company, or an association or body of individuals, whether incorporated or not. This ceiling limit ranges from 500-2,000 square meters (sq. m). Excess vacant land is either to be surrendered to the Competent Authority appointed under the Act for a small compensation, or to be developed by its holder only for specified purposes. The Act provides for appropriate documents to show that the provisions of this Act are not attracted or should be produced to the Registering officer before registering instruments compulsorily registrable under the Registration Act. The objective of acquiring the excess vacant land could not be achieved because of intrinsic deficiencies in the legislation itself Stamp Duty There is a direct link between Registration Act and Stamp Act. Stamp duty needs to be paid on all documents which are registered and the rate varies from state to state. Rent Control Act Rent legislation in India has been in existence for a very long time. Rent control by the government initially came as a temporary
  • 6. 31Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR measure to protect the exploitation of tenants by landlords after the Second World War. However these rent control acts became almost a permanent feature. Rent legislation provides payment of fair rent to landlords and protection of tenants against eviction. Besides, it effectively allows the tenant to alienate rented property. Property Tax Property tax is a levy charged by the municipal authorities for the upkeep of basic civic services in the city. In India it is the owners of property who are liable for the payment of municipal taxes whereas in countries like the United Kingdom, the occupier is liable. Generally, the property tax is levied on the basis of reasonable rent at which the property might be let from year to year. The reasonable rent can be actual rent if it is found to be fair and reasonable. In the case of un-let proper- ties, the rental value is to be estimated on the basis of letting rates in the locality. REVIEW OF LITERATURE AccordingtoastudyconductedbyLouargand (1999) a firm’s real estate exposure can have a pronounced effect on the way investors value the enterprise in its entirety. However Pfnuer et al. (2004) feels that real estate decision making is based upon an insufficient information basis and is dominated by the investment perspective. Dewulf et al. (2000) suggested in his studies that managing corporate real estate is confronted with more problemsthanjustthechangingcharacteristics of real estate. While operating companies strive for more autonomy, corporate headquarters are increasingly struggling for a synergetic approach to corporate resources and capabilities. Findings by Bossink et al. (2007) revealed that an incremental real estate strategy is ambiguous, and does not support any of the three competitive strategies. According to Scheffer et al. (2006) many corporations still lack sufficient insight into the impact of corporate real estate decisions on corporate performance. Therefore, it is difficult for senior management and other stakeholders to grasp the actual contribution of corporate real estate. While Franklin Becker & Arthur Pearce (2003) found that as large organizations grow and evolve, they face the challenge of accommodating change in a manner that contains costs while strengthening the firm’s competitive position in the marketplace. Invariably, not only initial capital and long-term operating costs, but the effect of the real estate decision on the firm’s ability to attract and retain staff, and their ability to work productively, must be considered. The real estate industry is very broad and diverse in terms of jobs and functions within the industry. Appraisers, loan officers, escrow officers, title associates, real estate lawyers and accountants, agents, and brokers represents some of the diverse work environments in the real estate industry Chan & Kleiner (2005). A Definition given by Liow Kim Hiang & Joseph T.L. Ooi (2000) on corporate real estate (CRE) refers to the land and buildings owned by companies not primarily in the real estate business. Given
  • 7. 32 Journal of General Management Research a large concentration of corporate wealth in real estate and that management is committed to increasing shareholders’ wealth. Audrey Schriefer & Jyoti Ganesh (2002) says that Tools for real estate planning, acquisition, disposition and portfolio management have improved dramatically over the past several years, creating new potential for corporate real estate executives to deliver workplace solutions in a timelier, cost-effective manner throughout the occupancy life cycle. There are numerous risks involved in the development of real estate Atherton et al. (2008) by allowing the decision maker to contribute to the assessment of these risks, the analysis provides the decision maker with a greater understanding of the critical variables and their impact upon the viability of the final scheme. However Michael Booth (2000) felt that Shareholder value must remain central to the attention of corporate real estate officers (CREOs), even though senior executives have a number of competing agendas. One reason for this is that shareholder value is a vital performance indicator for any important ancillary service; another is that CREOs can help to improve shareholder’s wealth in a unique way. Very often, however, property has accumulated through pure inertia or lack of management focus. Consequently, for many companies, real estate is not adding shareholder value and it is perceived to be ‘an operational pain’ felt by Matthew Hill (2001). A Definition by Roper (2001) says that Relationship management is a tool used within the real estate department and applied tomajorclientbusinessunitstobringthefocus on the need for better understanding of the ‘business of the businesses. O’Roarty (2009) says that the shift in capital towards real estate at the beginning of the decade brought a new investor audience to the sector. Studies had been also done by D’Arcy & Taltavull (2009) to find out the systematic review of real estate education provision in Europe directly related to changes in the structure of real estate markets. Research by D’Arcy (2009) addresses the information costs and new information requirements necessitated by internationalization have been a key driver of institutional formation. Both regulatory and informal barriers to internationalization have also been important drivers of the evolution of new institutional arrangements to support internationalization. RATIONALE OF THE STUDY The topic “The Attitudinal study of buyers to analyze the reasons for transitions from Delhi to NCR” has been selected because Delhi is now more or less saturated and the high demand for residential properties has increased rates beyond the reach of middle class. As a result, the suburban towns within the NCR; Gurgaon, Noida, Faridabad and Ghaziabad have become destinations for new residentialprojectsthatofferaffordablequality housing to the middle class as well as luxury housing for high end users. As these suburbs are now increasingly generating employment, they will decide the future growth pattern of the NCR.
  • 8. 33Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR Objective of the Study • To find out the reasons for transition of people from Delhi to National Capital Region (NCR). • To find out the perception of people about the cities included in NCR namely Gurgaon, and Noida • To know the degree of importance of various factors which people consider while purchasing a house. Sampling Technique • Universe: People residing in NCRs • Population: People residing in Gurgaon and Noida • Sample Size: 100 • Research Instrument: Questionnaire • Tool of Data Analysis: Factor Analysis • Factors: Based on Assumptions Sources of Data In the data collection method, we have collected both primary and secondary data to meet our objectives. • Primary data are collected through questionnaire survey and interviews • Secondary data are collected through internet and collection of information pertaining to quality management from published research papers. Limitations • Study was restricted to Gurgaon & Noida. • Study was restricted to occupied housing complexes, shopping malls and under- Construction housing complexes. • The research was dependent on the information provided by the respondents which may be insufficient and incomplete. • The projection is based on primary collection of data through questionnaires, so there may be chances of human error and biasness. Factor Analysis The variables considered for factor analysis are: • Price • Connectivity to Public Transport • Proximity to Work Place • Availability of Loan • Rate of Interest • Resale Value • Proximity to Schools • Proximity to Hospitals • Proximity to Entertainment Centers
  • 9. 34 Journal of General Management Research Output 1 Table 1: KMO and Bartlett’s Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .578 Bartlett’s Test of Sphericity Approx. Chi-Square 74.282 Df 36 Sig. .000 Table 2: Communalities Initial Extraction Price 1.000 .524 connectivity to public transport 1.000 .717 proximity to workplace 1.000 .532 availability of loan 1.000 .654 rate of interest 1.000 .524 resale value 1.000 .581 proximity to schools 1.000 .600 proximity to hospitals 1.000 .719 proximity to e centers 1.000 .666 Extraction Method: Principal Component Analysis. Table 3: Component Matrixa Component 1 2 3 4 Price .438 .273 .254 .439 connectivity to public transport .694 -.189 -.058 .442 proximity to workplace .530 -.260 .385 -.187 availability of loan .572 .223 -.337 -.403 rate of interest .582 .221 -.065 -.362 resale value .214 .621 .384 -.054 proximity to schools .083 .223 -.336 .656 proximity to hospitals .174 -.660 .497 .077 proximity to e centres -.311 .460 .596 .049 Extraction Method: Principal Component Analysis. a   4 components extracted. Table 4: Rotated Component Matrixa Component 1 2 3 4 Price .083 .124 .614 .353 connectivity to public transport .213 .313 .729 -.204 proximity to workplace .299 .658 .077 .065 availibility of loan .799 -.067 .039 -.094 rate of interest .707 .110 .056 .095 resale value .265 -.037 .115 .705 proximity to schools -.143 -.407 .639 -.083 proximity to hospitals -.258 .796 .042 -.132 proximity to e centres -.279 -.031 -.126 .756 Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. Table 5: Variables Factors 1 Factors2 Factors 3 Factors 4 Availability of Loan Proximity to workplace Proximity to connectivity Proximity to entertainment centers Rate of Interest Proximity to hospital Proximity to school Resale Value These four variables have been extracted from the Factor Analysis Technique which is named as: Factor 1 Financial Advantage Factor 2 Convenience Benefits Factor 3 Travel Benefits Factor 4 Recreation Activities
  • 10. 35Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR In-Locality Factors Table 6: Factors Factors Mean Std. Deviation Analysis N Peace 3.6 .531 100 Pollution 4.45 .519 100 Population 3.07 .68 100 Construction 4.67 .47 100 Maintenence 4.52 .61 100 Water 4.72 .47 100 Power 4.74 .44 100 Safety 4.81 .39 100 Sports 3.17 .682 100 Carpark 3.48 .559 100 Club 2.46 .673 100 Inferences Thus with the help of factor analysis it can be concluded that following in-locality factors are important Quality of Construction – Obviously when one buys a property he makes sure that the quality of construction is good. Everyone while buying a new product wants to buy quality stuff. Same applies to the property. Every buyer wants to buy a well-built house. Pollution Free Environment – The immediate surroundings of the property is always evaluated by the buyer. These days developers give due importance in making the surroundings beautiful with innovative and creative landscaping. They involve landscape architects from different corners of the world to give their customers the best. The NCR is becoming more and more popular among home buyers because of its greenery and pollution-free environment. Water Availability – Water Availability, power backup and safety and security are some very important factors which people do consider while purchasing the property. All these factors are hugely responsible for the transition of people from Delhi to housing complexes in NCR as many colonies of Delhi faces problem of shortage of water and power failure while availability of these essential facilities are ensured in housing complexes by the respective developers. Sport Complex/Recreational Facilities – “All work and no play makes Jack a dull boy”. People have started believing in this concept. Now each parent wants that within the complex his/her kids get all kind of sports to play. Even adults want different recreational facilities to be available in the housing complex, which may help them in eliminating work stress. GURGAON Perception of People about Gurgaon Table 7: Perceptions Perception No. of Respondents Location 10 Business Opportunity 16 Quality Of Living 12 Law & Order 8 Infrastructural Development 4 Total 50 Inferences The basic reason for people buying property in Gurgaon in mass scale is business opportunities. Respondents also have
  • 11. 36 Journal of General Management Research perception that quality of living in Gurgaon is better. First Pull to Choose the Housing Complex Table 8: Choices Factors Percentage of Respondents Brand Name 12 Advertisement 4 Location 52 Affordability 32 Total 100 Inferences The basic reason for people buying property in Gurgaon in mass scale is its locational advantage. It shares border with the Capital of India. Moreover huge employment generating BPO companies are located in Gurgaon. Many Reputed schools and colleges have also come up in Gurgaon. Some of India’s biggest shopping malls having shops of international brands as well as famous national brands are also situated here. Second major factor which attracted people to buy property in Gurgaon was affordability. Reasons of Shifting Table 9: Reasons Reasons No of Respondents Need for more space 4 Need for better location 6 Need for better facilities 12 Increase in living status 6 Proximity to workplace 18 Others 4 Total 50 Inferences Among various reasons better location is the most important reason for the people to shift to Gurgaon Housing and Society Complexes. Why location is most important has become apparent till now. Proximity to Workplace and Better Facilities are close second and third most important reasons. Proximity to Workplace may become the most important reason in few years’ time as industry migration to Gurgaon is happening quickly. Moreover people in need of better facilities like water availability, Power Backup, Safety and security, etc also prefer to shift to Gurgaon as Housing complexes of Gurgaon provide all these facilities. NOIDA Perception of People about Noida Table 10: Perceptions Perception No. of Respondents Location 22 Business Opportunity 11 Quality Of Living 8 Law & Order 4 Infrastructural Development 5 Total 50 Inferences In Location, Noida is a clear winner with 22 out of 50 respondents choosing it as the best location in the entire NCR. That is a huge percentage. This shows that Noida people are happy with its Location. Noida is located close to the Capital of India and is also very
  • 12. 37Attitudinal Study of Buyers to Analyse the Reasons for Transition from Delhi to NCR closely located to Indirapuram, another upcoming city. First Pull to Choose the Housing Complex Table 11: Choices Factors Percentage of Respondents Brand Name 2 Advertisement 8 Location 50 Affordability 40 Total 100 Inferences In Noida just like in Gurgaon, location is the most important factor that pulls the people to buy a new home. Affordability is another major reason for the buying the property in Noida. According to respondents from Noida Brand name of the developer didn’t play a big role in making them buy the property. Reasons of Shifting Table 12: Reasons Reasons No. of Respondents Need for more space 8 Need for better location 4 Need for better facilities 6 Increase in living status 4 Proximity to workplace 8 Own house 20 Total 50 Inferences One of the most important things found out in the survey was that the one of the major reasons to buy the house was the desire of people to have their own house. This reason was not at all important in case of Gurgaon. This goes on to show that houses in Noida are very reasonable. FINDINGS In Noida just like in Gurgaon, location is the most important factor that pulls the people to buy a new home. Gurgaon buildings stand tall in each and every parameter. Gurgaon tops in all the parameters among Gurgaon respondents. The basic reason for people buying property in Gurgaon in mass scale is its locational advantage. It shares border with the Capital of India. Moreover huge employment generating BPO companies are located in Gurgaon. Many Reputed schools and colleges have also come up in Gurgaon. Some of India’s biggest shopping malls having shops of international brands as well as famous national brands are also situated here. Second major factor which attracted people to buy property in Gurgaon was affordability. Among various reasons better location is the most important reason for the people to shift to Gurgaon Housing and Society Complexes. Proximity to Workplace and Better Facilities are close second and third most important reasons. Proximity to Workplace may become the most important reason in few year’s time as industry migration to Gurgaon is happening quickly. All the international brands prefer Gurgaon over Delhi for their regional office. One of the most important things found out in the survey was that the one of the major reasons to buy the house was the desire of
  • 13. 38 Journal of General Management Research people to have their own house. This reason was not at all important in case of Gurgaon. This goes on to show that houses in Noida are very reasonable. Mostly people earlier living in rent have bought properties in Noida either to avoid high rents prevailing in Delhi or due to the desire of having an own asset. CONCLUSION The major external factors which people consider while purchasing the property are Price, Availability of loan and Proximity to workplace. The major In-Locality factors which people consider while purchasing the property are Quality of construction, Availability of water and Pollution-free environment. Location wise Gurgaon and Noida are adjudged the best by the respondents. Business opportunity wise Gurgaon due to the mass presence of BPO company and offices of MNC’s and Noida due to its proximity to Delhi are consider good by the majority of respondents. In Quality of living again Gurgaon and Noida leads the pack but out of the two Gurgaon is better due to the existence of Higher and upper-middle class people in large number. In Law and Orders per the respondents Gurgaon is the best. RECOMMENDATIONS Advertisement for selling property in Gurgaon can be “Why drive for 45 minutes to your workplace every day, take a flat in Gurgaon today.” As proximity to workplace is the major reason for people buying flats in Gurgaon. Whereas for Noida and Greater Noida advertisement can be like “Fed up of paying rent. Now realize your dream of having a house of your own-COME TO NOIDA” as desire of having an own house is the most important reason for the people buying property in Noida. Due to stiff competition in the market developers shall focus on the Quality of homes provided and shall also try its best to meet different kind of requirement of different buyers. Developers shall help and lure the prospective buyers by helping them in getting housing loans. It shall collaborate with some popular banks for this purpose. These days even banks are more than willing to provide home loans. Developers shall provide the right amount of greenery in its housing complexes, as pollution free environment is a very important factor that people consider while purchasing the property. REFERENCES [1] Andreas Pfnuer, Christina Schaefer, Stefan Armonat, (2004) “Aligning corporate real estate to real estate investment functions: Improved property decision making using a real option approach”, Journal of Corporate Real Estate, Vol. 6(3), 243 – 264. [2] Audrey Schriefer, Jyoti Ganesh, (2002) “Putting corporate real estate executives in the driver’s seat: Information technology tools enable new possibilities”, Journal of Corporate Real Estate, Vol. 4(3), 227 – 236. [3] Bas P. Singer, Bart A.G. Bossink, Herman J.M. Vande Putte, (2007) “Corporate real estate and
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