The document outlines best practices for Atlassian cloud governance, emphasizing the importance of establishing a solid governance foundation to mitigate risks, maintain compliance, and optimize data integrity. It details key roles of speakers from Cprime, discusses strategic planning, change management, compliance, and highlights the importance of training and enablement in supporting the Atlassian ecosystem. Key takeaways encourage thoughtful architectural planning and leveraging best practices to enhance organizational efficiency and protect investments.

1. ©2020 Cprime, Inc. All rights reserved and no copying without express written permission. WWW.CPRIME.COM | 877.753.2760

2. Atlassian Cloud Governance
Concept & Best Practices

3. HOUSEKEEPING ITEMS
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4. OUR SPEAKER
BRANDON HUFF - VP of Technology, Atlassian Services, Cprime
• Drives solution design, agile transformations, software
development, infrastructure, and process development projects
for Cprime's Fortune 500 clients
• Has over a decade of experience in Agile coaching
• Has designed and configured hundreds of Atlassian instances
• Pioneered the first Atlassian University courses and implemented
the industry's first Atlassian SAFe solution

5. OUR SPEAKER
LISA BARTON - Atlassian Delivery Director, Cprime
• Dynamic and passionate business and IT leader that helps
companies maximize their use of Atlassian tools
• Highly experienced in enterprise implementation and re-
engineering of Jira with unparalleled subject matter expertise,
and best-practice guidance
• 20+ years of experience serving as a strong cross-functional
leader with expertise in strategic planning, executive coaching,
business process re-engineering, and solutions architecture.

6. OUR SPEAKER
PAVEL FOMIN - Director of Cloud Migrations, Cprime
• 20+ years of leadership experience delivering enterprise
migration and integration solutions for customers including
Fortune 500 companies
• Certified Platinum Atlassian Expert and Enterprise Partner who
has architected hundreds of Atlassian upgrades, migrations and
consolidations
• Defines best practices for use of Atlassian tools for operations,
support and product development teams and designs scalable
infrastructures to ensure customer success

7. AGENDA
01 ABOUT ATLASSIAN CLOUD
02 GOVERNANCE ESSENTIALS
03 ATLASSIAN CLOUD GOVERNANCE
04 KEEP THE CONVERSATION GOING/Q&A

8. INTRODUCTION TO ATLASSIAN CLOUD
Benefits & Considerations

9. ABOUT ATLASSIAN CLOUD
• SaaS as an offering from outset
• Experiencing significant growth and expansion
• Substantial investment in Cloud Infrastructure
• Microservices, performance, security, pricing structure, etc.
• Accessibility of Cloud

10. BENEFITS OF ATLASSIAN CLOUD
SaaS Model Availability/Scalability
Latest Releases
User Management
Security
Apps & Extensibility
Performance
TCO

11. THINGS TO CONSIDER
Backend Access
Latest Releases
Functionality
System Admin
Data Residency
Support / SLAs
Compliance

12. GOVERNANCE ESSENTIALS
Foundational Concepts

13. WHY GOVERNANCE MATTERS
There’s a lot at stake – strong governance practices help:
• Mitigate risk and maintain compliance
• Ensure data integrity and improve data quality
• Set, maintain and implement standards and best practices
• Evaluate the impact and manage changes to the Atlassian tools ecosystem
(like clean up and optimization)
• Maintain the health and long-term continuity of the Atlassian tools
ecosystem
• Ensure your users can leverage the features and benefits of the Atlassian
platform for your organization

14. GOVERNANCE FOUNDATION
POLICIES
&
STANDARDS
GOVERNANCE
COMMITTEE
TRAIINING
&
ENABLEMENT
PROCESS
&
PROCEDURES

15. GOVERNANCE FOUNDATION
POLICIES
&
STANDARDS
COMPLIANCE
& AUDIT
SEPARATION
OF DUTIES
BUSINESS
STANDARDS

16. GOVERNANCE FOUNDATION
GOVERNANCE
COMMITTEE
ROLES RESPONSIBILITIES
CENTER OF
EXCELLENCE

17. GOVERNANCE FOUNDATION
PROCESSES
&
PROCEDURES
BUSINESS
PROCESS
GOVERNANCE
CEREMONIES
CHANGE
MANAGEMENT
GOVERNANCE
COMMITTEE

18. GOVERNANCE FOUNDATION
TRAINING
&
ENABLEMENT
PROCESS
ENABLEMENT
ROLE-BASED
ENABLEMENT
COMMUNITY
SUPPORT

19. ATLASSIAN CLOUD GOVERNANCE
Critical Considerations

20. ATLASSIAN ECOSYSTEM
The good and the bad about the Atlassian ecosystem is its’ flexibility:
Highly Configurable
Easy to Stand Up
Costly & Disruptive to Rearchitect
Governance is Critical

21. WHAT YOU NEED TO SUPPORT GOVERNANCE IN THE CLOUD
STRATEGIC PLANNING
CHANGE MANAGEMENT
COMPLIANCE & MAINTENANCE

22. STRATEGIC PLANNING
The wrong architecture and structure can be costly
• Take The Time To Think About Architecture – Save time and cost
• Information Protection & Access Management – Build it in
• Scalability & Data Architecture - Plan for flexibility and long-term needs
• Get an expert to help you – Leverage best practices, avoid pitfalls
• A little planning goes a long way

23. COMPLIANCE
Regular Updates to Policies and Standards
Custom Dashboards and Reports to Identify Compliance Risks
Clean up and maintain your instances
Manage Human Risk
Maintaining Your Atlassian Ecosystem
(Training, Enablement, Imbedded Governance Team Members)
(Leverage Admin Insights, Scheduled Releases, and Project Archiving)

24. CHANGE MANAGEMENT
• Formal Intake Process
• Formal Committee Discussion
• Within vs Outside of Policy Limits
• Formal Committee Vote
• Objection vs Non-Objection Vote
• Documentation
• Decision vs Recommendation
• Communication
Change Management Process Elements
Intake
Action
Decision
Communication

25. ATLASSIAN CLOUD GOVERNANCE
BEST PRACTICES
Doing it right

26. ATLASSIAN CLOUD GOVERNANCE BEST PRACTICES
FOUNDATION
Start by laying the right foundation for tools and data
model architecture founded in a firm understanding
of current and future business organizational
structure, reporting, scaling, growth, risk
management, compliance needs, and industry
standards and best practices
Optimizing the tool for horizontal scaling, vertical
scaling, and additional process support ensuring
optimization and scale of the tools, alignment of
strategy with execution, streamlining delivery
with deployment, automating and regulating
access, and provisioning and improving visibility.
OPERATE
Communication, Training, Enablement, and
Coaching at the core of maintaining the integrity of
the system as architected taking precautions to
protect the tool and data model architectural
foundation. Enabling the Train-the-Trainer
approach, shadow opportunities, and admin training
for building internal change agents to drive and
support optimal user adoption.
CHANGE MANAGEMENT
Change management and data governance policies,
processes, and procedures provide ongoing support
and change management protocol for the enterprise
platform to protect the Atlassian Ecosystem, provide
ongoing management, oversight, and protection for
your investment, and strike a fine balance between
standardization, customization, and governance.
SCALE
1 2
3
4

27. ARCHITECTURAL BEST PRACTICES
Teams, Departments, Programs, Trains, and Portfolios
Granular and Rollup Reporting
Historical Data, Capacity, and Velocity Forecasting
Ability to Easily Shift, Grow, and Change
Project Strategy Considerations
Project Architecture for Metrics, Reporting, and Scalability

28. CONFIGURATION BEST PRACTICES
Strategic Architectural Planning
Standardization
Simplicity
Leverage Cloud Governance Features

29. KEY TAKEAWAYS
• Establishing a governance foundation will help protect your
investment and minimize costly impacts
• Take the time to plan your architecture, change management, and
compliance
• Leverage best practices and experts to help get you started
• Some governance is better than none…

30. KEEP THE CONVERSATION GOING…
• Connect:
• Brandon Huff: https://www.linkedin.com/in/brandonjhuff/
• Pavel Fomin: https://www.linkedin.com/in/pavelfomin/
• Lisa Barton: https://www.linkedin.com/in/lisa-barton-49813a49/
• Check out Cprime upcoming webinars, read our blog, download whitepapers/case
studies & more:
• www.cprime.com/resources
• Share with us what topics you are interested in, ask us questions or give us
feedback!
• learn@cprime.com
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.

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