11. The Path to Quality MIL-Q-9858/A U.S.A. 1959 Allied Quality Assurance Publications NATO 1969 10 CFR50 U.S.A. 1970 Ministry of Defence Standards U.K. 1973 BS 5750 U.K. 1979 ISO 9000 International 1987 ISO 9000 International 1994 UNI 10574 Italy 1996 DIN 2345 Germany 1998 ÖNORM D 1201 Austria 2000 ISO 9000 (Vision 2000) International 2000 ISO 9000 International 2005 EN 15038 E.U. 2006 ASTM F2575-06 U.S.A. 2006
12. Quality Standards Type Country Name Description Translation Services EU CEN EN15038 Describes and defines the entire translation process Translation Services U.S.A. ASTM F2575-06 Identifies factors relevant to the quality of language translation services for each phase of a translation project Interpreting Services U.S.A. ASTM F2809-01 Identifies the components of quality language interpretation services and establishes criteria for each component Language Services China GB/T 19363.1-2003 Specification for translation service Metrics U.S.A. SAE J2450 Quality metric for language translation of service information Metrics International LISA QA Model Manage the quality assurance process for all the components in a localized product, including functionality, documentation and language issues Metrics International LISA GMX Family of proposed standards concerning translation-related metrics for volume, complexity, and quality