UTEP was founded in 1914 as the Texas State School of Mines and has undergone several name changes. It has developed various doctoral programs and achieved record high enrollments. UTEP aims to advance the El Paso region through education, research, and public service. The internal accounting department faces challenges of lack of communication between departments and improper training of new employees. A SWOT analysis identified strengths like accredited staff but also weaknesses such as lack of awareness and communication issues. To address these problems, the presentation proposes mandatory training, yearly procedure updates, and refresher courses to improve communication within the university. This is expected to boost morale, productivity, and efficiency as UTEP works towards Tier 1 research status.

1. A Case Study Analysis
Fernando Poumian
Julia Ramos
Patty Rangel

2. The University of Texas at El Paso
•Founded in 1914
•Originally the Texas State School of
Mines
•Renamed later to Texas Western
College
•Finally renamed The University of
Texas at El Paso (UTEP)
UTEP’s History

3. The University of Texas at El Paso
•Developed various doctoral programs
•Classified as Research University
•On the road to Tier 1
UTEP’s Development

4. The University of Texas at El Paso
•Achieves record high enrollments
•Mexican-American dominates
enrollment population
•UTEP become’s one of El Paso’s
Landmarks
UTEP’s Growth

5. The University of Texas at El Paso
•Classified as Doctoral/Research
Intensive University
•Mexican-American dominates
enrollment population
•UTEP become’s one of El Paso’s
Landmarks
Visions, Mission & Goals

6. The University of Texas at El Paso
•Dedicated to advancement
•Committed in providing accessibility &
opportunity
•Applying innovative interdisciplinary
approaches
Mission

7. The University of Texas at El Paso
•Learning & Teaching
•Research, Scholarship & Artistic
Production
•Public Service
•Administration
Goals

8. The University of Texas at El Paso
…is dedicated to the advancement of the El
Paso region through education, creative and
artistic production, and the generation,
interpretation, application and
dissemination of knowledge…

9. Internal Accounting Department at UTEP
The Problem?
• Lack of communication between
departments
•Procedures of accounting processes not
properly met
•Lack of training when acquiring new
employees
All communication problems

10. SWOT Analysis
Strengths:
•University website: Information
•Accredited staff members
Weakness:
•No awareness
•Not properly trained new
employees
•Communication between
departments
Opportunities:
•New training development
•Refresher training courses
•Special policies/procedures
Threats:
•Losing vendors
•High turnaround
•Hiring an accounting firm

11. The University of Texas at El Paso
•Initial Orientation lack’s details in day-
to-day processes
•Troubleshooting scenarios should be
part of orientation
•Lack of communication within
organization
•Yearly updates should be disseminated
properly
Nature of UTEP’s
Communication Challenge

12. The University of Texas at El Paso
•Lack of detail orientation
•Communication barriers
•Difficulties in receiving updated
information
UTEP’s Current
Communication Challenge

13. The University of Texas at El Paso
•Integral & mandatory training
•Yearly addendums to SOP
•Refresher courses after 6 months
of initial hire
•2 day initial orientation
Proposed Solution

14. • As UTEP becomes closer to obtain the
Tier 1 status, it is important that the
efficiency of every department within
the institution reaches its full potential
The University of Texas at El Paso
Conclusion

15.  The communication problems
contained in this presentation should
be analyzed
 Proposed solutions should be
addressed and implemented in the
interest of the University
The University of Texas at El Paso
Conclusion

16.  This will create a more friendly work
environment which will boost not only
morale, but productivity and efficiency
The University of Texas at El Paso
Conclusion

17. Thank You
Business Team 6