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European foundation of quality management
(EFQM) excellence model (eem)
• The EFQM Excellence Model, or EEM, is the most functional model
that measures excellence and organization (Akyuz, 2015).
• The EEM incorporates with the processes, products, and systems of a
product (Goméz, Martínez costa, & Martínez lorente, 2017).
• Goméz et al. (2017) explained how EEM, along with other excellence
models, could be associated with the processes of Total Quality
Management (TQM).
• The processes of EEM are divided into enablers and results (see Figure
1)(Akyuz, 2015).
Figure 1. EFQM Components. Adapted from “Quality Excellence in complex supply networks: EFQM
excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12), 1286.
Figure 2. World Class Supply Chain. Adapted from “Quality Excellence in complex supply networks: EFQM
excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12), 1285.
Figure 3. multi-partner efqm representation. Adapted from “Quality Excellence in complex
supply networks: EFQM excellence model reconsidered” by G. A. Akyuz, 2015. Total quality
management, 26(12),1288.

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Assignment 2.2 presentation jb grant case study group 4 (part 2.)

  • 1. European foundation of quality management (EFQM) excellence model (eem) • The EFQM Excellence Model, or EEM, is the most functional model that measures excellence and organization (Akyuz, 2015). • The EEM incorporates with the processes, products, and systems of a product (Goméz, Martínez costa, & Martínez lorente, 2017). • Goméz et al. (2017) explained how EEM, along with other excellence models, could be associated with the processes of Total Quality Management (TQM). • The processes of EEM are divided into enablers and results (see Figure 1)(Akyuz, 2015).
  • 2. Figure 1. EFQM Components. Adapted from “Quality Excellence in complex supply networks: EFQM excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12), 1286.
  • 3. Figure 2. World Class Supply Chain. Adapted from “Quality Excellence in complex supply networks: EFQM excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12), 1285.
  • 4. Figure 3. multi-partner efqm representation. Adapted from “Quality Excellence in complex supply networks: EFQM excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12),1288.