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New Tools for Metrics & Measures Debbie Herman & Edward Iglesias Central CT State University Assessing Usability on a Budget
Definition of Usability ,[object Object]
Not to be confused with ,[object Object],[object Object]
Technologies Available ,[object Object],[object Object],[object Object]
What to use When
Eye Tracking
One Cheap Solution
Alternatives
Heat Map
Click Tracking
Usability Testing Software ,[object Object],[object Object],[object Object],[object Object]
Testing Metalib with Silverback
Session Capture
Demonstration
What we changed… ,[object Object],[object Object],[object Object],[object Object]
Google Analytics
GA Visitor Segmentation
GA Observations ,[object Object],[object Object]
GA Observations ,[object Object],[object Object]
GA Observations ,[object Object],[object Object]
Most of our users… ,[object Object],[object Object],[object Object]
Redesign Prototype
Presentation Links http://delicious.com/debbie.herman/cil2009

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Assessing Usability on a Budget