SlideShare a Scribd company logo
1 of 23
New Tools for Metrics & Measures Debbie Herman & Edward Iglesias Central CT State University Assessing Usability on a Budget
Definition of Usability ,[object Object]
Not to be confused with ,[object Object],[object Object]
Technologies Available ,[object Object],[object Object],[object Object]
What to use When
Eye Tracking
One Cheap Solution
Alternatives
Heat Map
Click Tracking
Usability Testing Software ,[object Object],[object Object],[object Object],[object Object]
Testing Metalib with Silverback
Session Capture
Demonstration
What we changed… ,[object Object],[object Object],[object Object],[object Object]
Google Analytics
GA Visitor Segmentation
GA Observations ,[object Object],[object Object]
GA Observations ,[object Object],[object Object]
GA Observations ,[object Object],[object Object]
Most of our users… ,[object Object],[object Object],[object Object]
Redesign Prototype
Presentation Links http://delicious.com/debbie.herman/cil2009

More Related Content

Similar to Assessing Usability on a Budget

Thinking about Usability and the User Experience
Thinking about Usability and the User ExperienceThinking about Usability and the User Experience
Thinking about Usability and the User ExperienceDerek Poppink CXA CUA
 
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Carol Smith
 
Ucd Techniques - Shad MUN 2008
Ucd Techniques - Shad MUN 2008Ucd Techniques - Shad MUN 2008
Ucd Techniques - Shad MUN 2008Patañjali Chary
 
UCD Workshop - Shad MUN 2008
UCD Workshop - Shad MUN 2008UCD Workshop - Shad MUN 2008
UCD Workshop - Shad MUN 2008guest63c15b
 
MIT Experience Design Course Overview
MIT Experience Design Course OverviewMIT Experience Design Course Overview
MIT Experience Design Course OverviewMarisa Gallagher
 
Website Usability | Day 1
Website Usability | Day 1Website Usability | Day 1
Website Usability | Day 1studiokandm
 
Faster Usability Testing in an Agile World presented at Agile2011
Faster Usability Testing in an Agile World presented at Agile2011Faster Usability Testing in an Agile World presented at Agile2011
Faster Usability Testing in an Agile World presented at Agile2011Carol Smith
 
Visual thinking colin_ware_lectures_2013_10_research methods
Visual thinking colin_ware_lectures_2013_10_research methodsVisual thinking colin_ware_lectures_2013_10_research methods
Visual thinking colin_ware_lectures_2013_10_research methodsElsa von Licy
 
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3Aravind Rajagopalan
 
Exploring Learning Ecologies: Models and Experiences So Far
Exploring Learning Ecologies: Models and Experiences So Far Exploring Learning Ecologies: Models and Experiences So Far
Exploring Learning Ecologies: Models and Experiences So Far BCcampus
 
Usability Testing by Rajdeep Gupta, Misys
Usability Testing by Rajdeep Gupta, MisysUsability Testing by Rajdeep Gupta, Misys
Usability Testing by Rajdeep Gupta, MisysSTC India UX SIG
 
Usability Testing and QA 7-18-14
Usability Testing and QA 7-18-14Usability Testing and QA 7-18-14
Usability Testing and QA 7-18-14Shilpa Thanawala
 
User Centered Design in short
User Centered Design in shortUser Centered Design in short
User Centered Design in shortsilvana churruca
 
Designing and evaluating web sites using universal design principles (hands on)
Designing and evaluating web sites using universal design principles (hands on)Designing and evaluating web sites using universal design principles (hands on)
Designing and evaluating web sites using universal design principles (hands on)Howard Kramer
 
User Experience & Design…Designing for others…UED
User Experience & Design…Designing for others…UEDUser Experience & Design…Designing for others…UED
User Experience & Design…Designing for others…UEDPreeti Chopra
 
Improving the User Experience
Improving the User ExperienceImproving the User Experience
Improving the User ExperienceEduserv
 

Similar to Assessing Usability on a Budget (20)

Thinking about Usability and the User Experience
Thinking about Usability and the User ExperienceThinking about Usability and the User Experience
Thinking about Usability and the User Experience
 
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
 
Ucd Techniques - Shad MUN 2008
Ucd Techniques - Shad MUN 2008Ucd Techniques - Shad MUN 2008
Ucd Techniques - Shad MUN 2008
 
UCD Workshop - Shad MUN 2008
UCD Workshop - Shad MUN 2008UCD Workshop - Shad MUN 2008
UCD Workshop - Shad MUN 2008
 
MIT Experience Design Course Overview
MIT Experience Design Course OverviewMIT Experience Design Course Overview
MIT Experience Design Course Overview
 
UCIDesign.ppt
UCIDesign.pptUCIDesign.ppt
UCIDesign.ppt
 
Website Usability | Day 1
Website Usability | Day 1Website Usability | Day 1
Website Usability | Day 1
 
Faster Usability Testing in an Agile World presented at Agile2011
Faster Usability Testing in an Agile World presented at Agile2011Faster Usability Testing in an Agile World presented at Agile2011
Faster Usability Testing in an Agile World presented at Agile2011
 
Visual thinking colin_ware_lectures_2013_10_research methods
Visual thinking colin_ware_lectures_2013_10_research methodsVisual thinking colin_ware_lectures_2013_10_research methods
Visual thinking colin_ware_lectures_2013_10_research methods
 
1
11
1
 
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
 
1
11
1
 
Summ11 useinterx
Summ11 useinterxSumm11 useinterx
Summ11 useinterx
 
Exploring Learning Ecologies: Models and Experiences So Far
Exploring Learning Ecologies: Models and Experiences So Far Exploring Learning Ecologies: Models and Experiences So Far
Exploring Learning Ecologies: Models and Experiences So Far
 
Usability Testing by Rajdeep Gupta, Misys
Usability Testing by Rajdeep Gupta, MisysUsability Testing by Rajdeep Gupta, Misys
Usability Testing by Rajdeep Gupta, Misys
 
Usability Testing and QA 7-18-14
Usability Testing and QA 7-18-14Usability Testing and QA 7-18-14
Usability Testing and QA 7-18-14
 
User Centered Design in short
User Centered Design in shortUser Centered Design in short
User Centered Design in short
 
Designing and evaluating web sites using universal design principles (hands on)
Designing and evaluating web sites using universal design principles (hands on)Designing and evaluating web sites using universal design principles (hands on)
Designing and evaluating web sites using universal design principles (hands on)
 
User Experience & Design…Designing for others…UED
User Experience & Design…Designing for others…UEDUser Experience & Design…Designing for others…UED
User Experience & Design…Designing for others…UED
 
Improving the User Experience
Improving the User ExperienceImproving the User Experience
Improving the User Experience
 

More from Debbie Herman

Academic Library Outreach: Being Heard When It Matters
Academic Library Outreach: Being Heard When It MattersAcademic Library Outreach: Being Heard When It Matters
Academic Library Outreach: Being Heard When It MattersDebbie Herman
 
Resurrecting the Elihu Burritt Library: The Challenges and Opportunities of R...
Resurrecting the Elihu Burritt Library: The Challenges and Opportunities of R...Resurrecting the Elihu Burritt Library: The Challenges and Opportunities of R...
Resurrecting the Elihu Burritt Library: The Challenges and Opportunities of R...Debbie Herman
 
Using Web 2.0 Tools to Market Your Library
Using Web 2.0 Tools to Market Your LibraryUsing Web 2.0 Tools to Market Your Library
Using Web 2.0 Tools to Market Your LibraryDebbie Herman
 
Podcasting for Library Instruction
Podcasting for Library InstructionPodcasting for Library Instruction
Podcasting for Library InstructionDebbie Herman
 
Building Community in Web 2.0
Building Community in Web 2.0Building Community in Web 2.0
Building Community in Web 2.0Debbie Herman
 
Vidcasting: Screencasts for mobile video-enabled devices
Vidcasting: Screencasts for mobile video-enabled devicesVidcasting: Screencasts for mobile video-enabled devices
Vidcasting: Screencasts for mobile video-enabled devicesDebbie Herman
 

More from Debbie Herman (6)

Academic Library Outreach: Being Heard When It Matters
Academic Library Outreach: Being Heard When It MattersAcademic Library Outreach: Being Heard When It Matters
Academic Library Outreach: Being Heard When It Matters
 
Resurrecting the Elihu Burritt Library: The Challenges and Opportunities of R...
Resurrecting the Elihu Burritt Library: The Challenges and Opportunities of R...Resurrecting the Elihu Burritt Library: The Challenges and Opportunities of R...
Resurrecting the Elihu Burritt Library: The Challenges and Opportunities of R...
 
Using Web 2.0 Tools to Market Your Library
Using Web 2.0 Tools to Market Your LibraryUsing Web 2.0 Tools to Market Your Library
Using Web 2.0 Tools to Market Your Library
 
Podcasting for Library Instruction
Podcasting for Library InstructionPodcasting for Library Instruction
Podcasting for Library Instruction
 
Building Community in Web 2.0
Building Community in Web 2.0Building Community in Web 2.0
Building Community in Web 2.0
 
Vidcasting: Screencasts for mobile video-enabled devices
Vidcasting: Screencasts for mobile video-enabled devicesVidcasting: Screencasts for mobile video-enabled devices
Vidcasting: Screencasts for mobile video-enabled devices
 

Recently uploaded

Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticscarlostorres15106
 
Artificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraArtificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraDeakin University
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxMalak Abu Hammad
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsMark Billinghurst
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhisoniya singh
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitecturePixlogix Infotech
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
Azure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAzure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAndikSusilo4
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 

Recently uploaded (20)

Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping Elbows
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
 
Artificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraArtificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning era
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR Systems
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food Manufacturing
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC Architecture
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
Azure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAzure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & Application
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 

Assessing Usability on a Budget