1. Fiscal Year: 2011 transition Page 1
BUSINESS PLAN TEMPLATE FOR RELIABILITY DIVISION
Objective Activity Activity Description Activity Measure Goal Status ^ % of Goal Contact* Comments
Title Date(s) Achieved‡
Increase Impact Spanish and Produce webinars (hour long Monthly for At least 6 Yes/no
Chinese technical talks) in Spanish and Chinese, events held
• Support global webinars Chinese Quarterly for
transformation Spanish International Yes/no
initiative Attendees
Grow Membership Volunteer Increase number of active members On-going Number of >100
Leadership with meaningful projects that serve active
• Grow the number Ranks RD members volunteers
of members
engaged in
member unit
activities Local Support local ASQ sponsored Tbd Number of 10
Support conferences, section meetings, and events
• Increase local discussion groups
discussion groups
and presentations
on RD topics Regional & Identify, encourage, support RC & Monthly Regions & 10
• Increase Enterprise EC activities to include providing Enterprises
effectiveness of Councilor presentation materals, promotional active
Program materials, and exploration of events
RD Regional & suitable for EC & RC control.
Enterprise
Councilors
Increase Customer Publish Draft and distribute quarterly Quarterly number 2 each
newsletter newsletter on division news, plus the published newslett
Loyalty and occasional technical newsletter, er and
• Improve member Reliability Technical Shorts one Tech
retention Review Briefs
Develop and maintain best paper Annual Number of
• Increase number Awards awards program for ASQ RD Award applications 20
of published program member authors ($1000)
papers Promote QE Create flyer, highlight in newsletter ongoing Technical 4
• Upgrade quality article and promote at conferences articles
of technical submissions published
journal
Grow Means Reliability Working with ASQ Learning Immediately Course(s) made 1 – CRE
Curriculum Institute develop, promote and following available & prep
• Increase support set of course and events RAMS – 8 attendance course
professional related to the CRE BOK and hour course first
certifications associated training 20
attendan
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2. • Increase use of Prepare for first instructor led course ce
ASQ training
Fiscal Year: 2010-11 Page 2
BUSINESS PLAN TEMPLATE FOR [ENTER MEMBER UNIT NAME/NUMBER]
Process Performance Monthly Develop and produce monthly hour Monthly Number of 12
Webinars long webinars based on CRE BOK events
• Use technology to and related topics at no cost open to
enable members and non-members.
information
sharing
• Improve
performance
using Baldrige
criteria or other
methodology
People Leadership Three face to face meetings (FTC, FTC, RAMS, Meetings 1, plus
planning RAMS, and WQCI), plus as needed WQCI and as monthly
• Increase Member meetings Webex meetings needed teleconfe
Leader rences
satisfaction ASQ RD funds elected members
attendance, if needed
• Increase Member
satisfaction
• Increase number
of Member
Leaders
participating in
leadership
training
Columns with bold headings are required.
^ This can be used for tracking progress. A common legend to use: A (ahead of schedule), B (behind schedule), O (on schedule), C (complete), H (on
hold), D (dropped)
‡ These columns must be filled in when plan is submitted for the Total Quality Award.
• Who is responsible for this activity?
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3. Fred’s notes: - Please review, add comments, ideas, etc.
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