The document discusses how companies can harness in-house expertise for greater customer engagement through "Ask the Experts" Q&A initiatives on social media. It outlines key considerations such as identifying experts within the company, incentivizing participation, managing the question flow, setting key performance indicators, and partners that can help set up and run the program. The presentation provides examples and best practices for creating an effective social media-based Q&A program with internal experts.
This is for a one hour marketing presentation to the central Oklahoma Homebuilders Association. Somne slides will be for later study since I have only a short time to say a lot.
Service Levels on Social Media are being observed by customer care analysts. Brands can be ranked low and suffer if they don't set up tools and processes to monitor and enforce SLAs.
This document discusses service level agreements (SLAs) for social media customer service. It notes that social media platforms like blogs, LinkedIn, Facebook, and Twitter are still relatively young but customer expectations for responses are high given the public nature of posts. The document recommends that companies define SLAs for key social media channels, anticipate message volumes, plan resources, choose workflow tools, measure performance, and survey customers to ensure consistent quality of service. It introduces the Dimelo SMCC tool for social media customer care that integrates messaging channels, provides agent interfaces and dashboards, and allows companies to actively monitor and commit to social media SLAs.
This document provides an overview of a YouTube and video marketing training seminar presented by Matt Lynch of Vorian Agency. The seminar covers various topics related to using YouTube and video for marketing purposes, including optimizing videos for SEO, different types of viral video content, best practices for video editing and uploading to YouTube, and tips for engagement through annotations and playlists. The document includes slides on YouTube statistics, customizing YouTube channels, connecting with viewers on social media, and examples of successful viral video campaigns from brands like GoPro and Red Bull.
How to Architect A Content Led Marketing Approach | Digital Marketing for Eth...Daljeet Singh
The document outlines 5 steps to architecting a content-led digital marketing strategy:
1) Identify your target person through understanding their needs, fears, wants and frustrations.
2) Identify your unique selling proposition and campaign theme based on what competitors lack and customers want.
3) Choose appropriate marketing channels like social media, email, video.
4) Plan relevant content for each channel focused on people and clarity of communication.
5) Create a timeline to produce and deploy content and resources. The strategy should be part of an integrated marketing, sales and customer relationship approach. Success is determined through various metrics.
Join Vorian Agency, a Perth Digital Marketing Agency's General Manager Matt Lynch, walk through an introduction to YouTube, Video Marketing and opportunities that exist with repurposing video content across YouTube, Vimeo, Facebook, as well as short form video on Instagram and Vine. Matt is a 20+ year marketing veteran, a Google Partner and Bing Ads Professional, and runs a popular 2hour free business training seminar series on a range of online marketing topics. The seminars offer an opportunity for businesses to find out the latest best-practices, along with helpful tips and advice, and ask their specific questions directly.
This is for a one hour marketing presentation to the central Oklahoma Homebuilders Association. Somne slides will be for later study since I have only a short time to say a lot.
Service Levels on Social Media are being observed by customer care analysts. Brands can be ranked low and suffer if they don't set up tools and processes to monitor and enforce SLAs.
This document discusses service level agreements (SLAs) for social media customer service. It notes that social media platforms like blogs, LinkedIn, Facebook, and Twitter are still relatively young but customer expectations for responses are high given the public nature of posts. The document recommends that companies define SLAs for key social media channels, anticipate message volumes, plan resources, choose workflow tools, measure performance, and survey customers to ensure consistent quality of service. It introduces the Dimelo SMCC tool for social media customer care that integrates messaging channels, provides agent interfaces and dashboards, and allows companies to actively monitor and commit to social media SLAs.
This document provides an overview of a YouTube and video marketing training seminar presented by Matt Lynch of Vorian Agency. The seminar covers various topics related to using YouTube and video for marketing purposes, including optimizing videos for SEO, different types of viral video content, best practices for video editing and uploading to YouTube, and tips for engagement through annotations and playlists. The document includes slides on YouTube statistics, customizing YouTube channels, connecting with viewers on social media, and examples of successful viral video campaigns from brands like GoPro and Red Bull.
How to Architect A Content Led Marketing Approach | Digital Marketing for Eth...Daljeet Singh
The document outlines 5 steps to architecting a content-led digital marketing strategy:
1) Identify your target person through understanding their needs, fears, wants and frustrations.
2) Identify your unique selling proposition and campaign theme based on what competitors lack and customers want.
3) Choose appropriate marketing channels like social media, email, video.
4) Plan relevant content for each channel focused on people and clarity of communication.
5) Create a timeline to produce and deploy content and resources. The strategy should be part of an integrated marketing, sales and customer relationship approach. Success is determined through various metrics.
Join Vorian Agency, a Perth Digital Marketing Agency's General Manager Matt Lynch, walk through an introduction to YouTube, Video Marketing and opportunities that exist with repurposing video content across YouTube, Vimeo, Facebook, as well as short form video on Instagram and Vine. Matt is a 20+ year marketing veteran, a Google Partner and Bing Ads Professional, and runs a popular 2hour free business training seminar series on a range of online marketing topics. The seminars offer an opportunity for businesses to find out the latest best-practices, along with helpful tips and advice, and ask their specific questions directly.
Boost Event ROI with the Help of Your AdvocatesInfluitive
The document discusses how to leverage advocates to improve event marketing ROI. It outlines 7 ways advocates can help before, during and after an event, such as generating event content, promoting the event, amplifying engagement at the event, and continuing engagement post-event. The presentation encourages marketers to integrate advocates into their event strategies to make events more memorable and impactful.
The document discusses adding YouTube to a business's marketing strategy. It outlines why YouTube is an important platform, how to set up a YouTube channel and create effective video content, and tips for promoting videos to achieve viral success or steady viewership. Key points include researching audience needs before production, focusing on quality over quantity, using calls to action to encourage sharing, and analyzing video metrics to improve outreach.
The document discusses adding YouTube to a business's marketing strategy. It outlines why YouTube is an important platform, how to set up a YouTube channel and create effective video content, and tips for promoting videos to achieve viral success or steady viewership. Key points include researching audience needs before production, focusing on quality over quantity, using calls to action to encourage sharing, and analyzing video metrics to improve outreach.
RENOtrades is a platform that connects homeowners and businesses with qualified tradespeople for renovation and home improvement projects. It has two types of users - homeowners/businesses seeking trades, and tradespeople seeking work. The presentation outlines RENOtrades' marketing strategy to establish itself in the market and build brand awareness among both user groups. Key aspects of the strategy include developing an engaging website, using social media like Facebook and LinkedIn, creating educational content, and email marketing to connect with customers and tradespeople. The goal is for RENOtrades to become a trusted and reliable source for all home improvement needs.
Social Media Marketing Tips - Best Practice for Businesssociamigo
Read out these best social media marketing tips that can be a great practice for your business. Free MP3 Podcast reveals how to use social media to sell more stuff. Find out more at www.sociamigo.com/mp3
Video is a great way to identify your key messages as a company and entice viewers to engage with your business. Using online video marketing effectively is key to a successful online marketing strategy. More than 48 hours of video content is being uploaded every minute into YouTube where its videos are 50 times more likely to rank at the top of Google’s first page Search Results. If you would like to learn more about how you can optimise your existing videos or gain insights and ideas for new videos to help increase user engagement then this seminar is for you.
Things you can learn include:
Video channel distribution options
Content marketing with video
SEO for video optimisation
Video production format options
Social media and videos
Preparing to Manage Social Media in a Crisis
Social media has changed crisis management exponentially. It has become the primary source for news as it breaks, to maintain a connection to the crisis, and to reach out to ask questions, comment, or get support. Consumers flock to find the ‘official’ page of the business within search, and their official channels on Social Media. This presentation from Matt Lynch explores best practice across Search Engine Optimisation and Social Media for the Crisis Management Leaders Summit, Perth 2015 #gocrisis #voriantraining
Get the scoop on Twitter - the short message Social Media channel from online marketing evangelist Matt Lynch - General Manager of Vorian Agency, a Perth online marketing company - in Western Australia, and a Google Partner and Bing Ads Professional. This training seminar looks at why you should use Twitter for business, how to set up a Twitter profile, managing social media content marketing on Twitter, cross pollination of social media marketing and a run down on some very useful tools to use with Twitter.
Zipipop Freud Listening in Social Business M-Brain seminarZipipop Freud
Social media monitoring is becoming increasingly important for business: from tracking the impact of marketing campaigns; to discovering crucial questions being asked in social media, so that you can create more effective content; to being responsive when relevant discussions rise up in all media channels. This presentation outlines some key processes you need to start putting in place to ensure your listening efforts are put to best effect.
Add to your social media repertoire and improve both your personal and business understanding of Twitter as a social media channel. Our seminar takes a deep dive into this very popular short message service to explain what it is all about and how you can leverage the twitterverse.
Things you can learn include:
Setting up your Twitter Account
Optimal designing for Twitter
Understanding Twitter Terminology
A consistent Social Media Style Guide
Best Practice Twitter Tips
The ideal Tweet length
Being organised and using Lists
Sourcing and Building Followers
Content Marketing with Twitter
The #Hashtag
Twitter search and location features
URL Shorteners and Campaign Marketing
Efficient Social Media Management and Apps
Trending Topics and what to post
Social Media Reporting
This document provides an overview of a branding seminar to be held on November 12th, 2014 from 10:00am to 12:00pm. The seminar will be presented by Matt Lynch, General Manager of Vorian Agency, and will cover various topics related to branding including defining a brand, building brand value, brand architecture, brand equity, brand consistency, securing brand names, developing a brand style guide, the importance of branding, and customer service. Attendees are encouraged to connect with Vorian Agency on social media and ask questions during the seminar using the hashtag #voriantraining.
Digital Marketing Strategy by Digital Marketing guru Joanne Sweeney-Burke of Digital Training Institute. How to build a digital marketing strategy, the steps to creating a successful digital marketing campaign, measuring digital marketing, web marketing and social media marketing.
Joanne Sweeney-Burke is owner of Media Box and Digital Training Institute and has a Masters in Digital Marketing.
It's not easy to build a content marketing programme that gives customers what they need at every stage in their buying process and measures ROI in a meaningful way. Here's my way of doing it.
The document provides an overview of using social media for small businesses. It discusses various social media platforms including Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube, and newer platforms like TikTok and Snapchat. For each platform, it summarizes their purpose and benefits for small businesses, as well as tips on how to use the platform effectively through content marketing, engagement, hashtags, and more. The overall document aims to help small businesses develop a social media strategy and understand how to leverage different social channels.
Lithium Likes to Loves Tour - Silicon ValleyLithium
Turn customer likes into customer loves! Get all the presentations from the Lithium Likes to Loves tour stop in Silicon Valley--Lithium, 24 Hour Fitness, HP, and Edelman Digital.
Presenter: Zoé Bélisle-Springer, Digital Content Editor, Phorest Salon Software
There is nothing new about podcasting. In fact, some topics have been covered for years now, making it hard for newcomers to stand out. That being said, for B2B businesses, podcasting can become a brand differentiator. How? Why is it a good avenue and what does it take to do it successfully? In this session, discover the essential components to positioning your B2B podcast as an integral part of your thought-leadership strategy and learn about the long-term benefits for your brand and employees.
Trusted Execution Environment for Decentralized Process MiningLucaBarbaro3
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
Boost Event ROI with the Help of Your AdvocatesInfluitive
The document discusses how to leverage advocates to improve event marketing ROI. It outlines 7 ways advocates can help before, during and after an event, such as generating event content, promoting the event, amplifying engagement at the event, and continuing engagement post-event. The presentation encourages marketers to integrate advocates into their event strategies to make events more memorable and impactful.
The document discusses adding YouTube to a business's marketing strategy. It outlines why YouTube is an important platform, how to set up a YouTube channel and create effective video content, and tips for promoting videos to achieve viral success or steady viewership. Key points include researching audience needs before production, focusing on quality over quantity, using calls to action to encourage sharing, and analyzing video metrics to improve outreach.
The document discusses adding YouTube to a business's marketing strategy. It outlines why YouTube is an important platform, how to set up a YouTube channel and create effective video content, and tips for promoting videos to achieve viral success or steady viewership. Key points include researching audience needs before production, focusing on quality over quantity, using calls to action to encourage sharing, and analyzing video metrics to improve outreach.
RENOtrades is a platform that connects homeowners and businesses with qualified tradespeople for renovation and home improvement projects. It has two types of users - homeowners/businesses seeking trades, and tradespeople seeking work. The presentation outlines RENOtrades' marketing strategy to establish itself in the market and build brand awareness among both user groups. Key aspects of the strategy include developing an engaging website, using social media like Facebook and LinkedIn, creating educational content, and email marketing to connect with customers and tradespeople. The goal is for RENOtrades to become a trusted and reliable source for all home improvement needs.
Social Media Marketing Tips - Best Practice for Businesssociamigo
Read out these best social media marketing tips that can be a great practice for your business. Free MP3 Podcast reveals how to use social media to sell more stuff. Find out more at www.sociamigo.com/mp3
Video is a great way to identify your key messages as a company and entice viewers to engage with your business. Using online video marketing effectively is key to a successful online marketing strategy. More than 48 hours of video content is being uploaded every minute into YouTube where its videos are 50 times more likely to rank at the top of Google’s first page Search Results. If you would like to learn more about how you can optimise your existing videos or gain insights and ideas for new videos to help increase user engagement then this seminar is for you.
Things you can learn include:
Video channel distribution options
Content marketing with video
SEO for video optimisation
Video production format options
Social media and videos
Preparing to Manage Social Media in a Crisis
Social media has changed crisis management exponentially. It has become the primary source for news as it breaks, to maintain a connection to the crisis, and to reach out to ask questions, comment, or get support. Consumers flock to find the ‘official’ page of the business within search, and their official channels on Social Media. This presentation from Matt Lynch explores best practice across Search Engine Optimisation and Social Media for the Crisis Management Leaders Summit, Perth 2015 #gocrisis #voriantraining
Get the scoop on Twitter - the short message Social Media channel from online marketing evangelist Matt Lynch - General Manager of Vorian Agency, a Perth online marketing company - in Western Australia, and a Google Partner and Bing Ads Professional. This training seminar looks at why you should use Twitter for business, how to set up a Twitter profile, managing social media content marketing on Twitter, cross pollination of social media marketing and a run down on some very useful tools to use with Twitter.
Zipipop Freud Listening in Social Business M-Brain seminarZipipop Freud
Social media monitoring is becoming increasingly important for business: from tracking the impact of marketing campaigns; to discovering crucial questions being asked in social media, so that you can create more effective content; to being responsive when relevant discussions rise up in all media channels. This presentation outlines some key processes you need to start putting in place to ensure your listening efforts are put to best effect.
Add to your social media repertoire and improve both your personal and business understanding of Twitter as a social media channel. Our seminar takes a deep dive into this very popular short message service to explain what it is all about and how you can leverage the twitterverse.
Things you can learn include:
Setting up your Twitter Account
Optimal designing for Twitter
Understanding Twitter Terminology
A consistent Social Media Style Guide
Best Practice Twitter Tips
The ideal Tweet length
Being organised and using Lists
Sourcing and Building Followers
Content Marketing with Twitter
The #Hashtag
Twitter search and location features
URL Shorteners and Campaign Marketing
Efficient Social Media Management and Apps
Trending Topics and what to post
Social Media Reporting
This document provides an overview of a branding seminar to be held on November 12th, 2014 from 10:00am to 12:00pm. The seminar will be presented by Matt Lynch, General Manager of Vorian Agency, and will cover various topics related to branding including defining a brand, building brand value, brand architecture, brand equity, brand consistency, securing brand names, developing a brand style guide, the importance of branding, and customer service. Attendees are encouraged to connect with Vorian Agency on social media and ask questions during the seminar using the hashtag #voriantraining.
Digital Marketing Strategy by Digital Marketing guru Joanne Sweeney-Burke of Digital Training Institute. How to build a digital marketing strategy, the steps to creating a successful digital marketing campaign, measuring digital marketing, web marketing and social media marketing.
Joanne Sweeney-Burke is owner of Media Box and Digital Training Institute and has a Masters in Digital Marketing.
It's not easy to build a content marketing programme that gives customers what they need at every stage in their buying process and measures ROI in a meaningful way. Here's my way of doing it.
The document provides an overview of using social media for small businesses. It discusses various social media platforms including Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube, and newer platforms like TikTok and Snapchat. For each platform, it summarizes their purpose and benefits for small businesses, as well as tips on how to use the platform effectively through content marketing, engagement, hashtags, and more. The overall document aims to help small businesses develop a social media strategy and understand how to leverage different social channels.
Lithium Likes to Loves Tour - Silicon ValleyLithium
Turn customer likes into customer loves! Get all the presentations from the Lithium Likes to Loves tour stop in Silicon Valley--Lithium, 24 Hour Fitness, HP, and Edelman Digital.
Presenter: Zoé Bélisle-Springer, Digital Content Editor, Phorest Salon Software
There is nothing new about podcasting. In fact, some topics have been covered for years now, making it hard for newcomers to stand out. That being said, for B2B businesses, podcasting can become a brand differentiator. How? Why is it a good avenue and what does it take to do it successfully? In this session, discover the essential components to positioning your B2B podcast as an integral part of your thought-leadership strategy and learn about the long-term benefits for your brand and employees.
Trusted Execution Environment for Decentralized Process MiningLucaBarbaro3
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...Tatiana Kojar
Skybuffer AI, built on the robust SAP Business Technology Platform (SAP BTP), is the latest and most advanced version of our AI development, reaffirming our commitment to delivering top-tier AI solutions. Skybuffer AI harnesses all the innovative capabilities of the SAP BTP in the AI domain, from Conversational AI to cutting-edge Generative AI and Retrieval-Augmented Generation (RAG). It also helps SAP customers safeguard their investments into SAP Conversational AI and ensure a seamless, one-click transition to SAP Business AI.
With Skybuffer AI, various AI models can be integrated into a single communication channel such as Microsoft Teams. This integration empowers business users with insights drawn from SAP backend systems, enterprise documents, and the expansive knowledge of Generative AI. And the best part of it is that it is all managed through our intuitive no-code Action Server interface, requiring no extensive coding knowledge and making the advanced AI accessible to more users.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/temporal-event-neural-networks-a-more-efficient-alternative-to-the-transformer-a-presentation-from-brainchip/
Chris Jones, Director of Product Management at BrainChip , presents the “Temporal Event Neural Networks: A More Efficient Alternative to the Transformer” tutorial at the May 2024 Embedded Vision Summit.
The expansion of AI services necessitates enhanced computational capabilities on edge devices. Temporal Event Neural Networks (TENNs), developed by BrainChip, represent a novel and highly efficient state-space network. TENNs demonstrate exceptional proficiency in handling multi-dimensional streaming data, facilitating advancements in object detection, action recognition, speech enhancement and language model/sequence generation. Through the utilization of polynomial-based continuous convolutions, TENNs streamline models, expedite training processes and significantly diminish memory requirements, achieving notable reductions of up to 50x in parameters and 5,000x in energy consumption compared to prevailing methodologies like transformers.
Integration with BrainChip’s Akida neuromorphic hardware IP further enhances TENNs’ capabilities, enabling the realization of highly capable, portable and passively cooled edge devices. This presentation delves into the technical innovations underlying TENNs, presents real-world benchmarks, and elucidates how this cutting-edge approach is positioned to revolutionize edge AI across diverse applications.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
FREE A4 Cyber Security Awareness Posters-Social Engineering part 3Data Hops
Free A4 downloadable and printable Cyber Security, Social Engineering Safety and security Training Posters . Promote security awareness in the home or workplace. Lock them Out From training providers datahops.com
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
GraphRAG for Life Science to increase LLM accuracy
Ask the Experts
1. Ask the Experts
How to Harness In-House Expertise for Greater Customer Engagement
Copyright Dimelo SA http://www.dimelo.com
2. Your expert today
Stephane LEE
Dimelo CEO
in charge of G&A and Product
Computer Science Engineer, Master in International Marketing
Real life : 45 years old
Blogs : 8 years old
Linkedin : 8 years old
Xing : 7 years old
Facebook : 5 years old
Twitter : 4 years old
Google+ : 1 year old
Pinterest : 3 months old
s.lee@dimelo.com
@stephaneleelive
Copyright Dimelo SA http://www.dimelo.com
3. Agenda
«Ask the expert» Q&As real world examples
Interactive session
• What is your usecase
Questions for you :
• On which social media shall I create the operation ?
• Where do I find my experts ?
• What shall I ask them ?
• How do I incentivize my experts ?
• How will I manage the question flow ?
• What are the KPIs ?
• Who can help me build and run the campaign ?
Wrap up
Copyright Dimelo SA http://www.dimelo.com
4. Ask The Experts showcase
Copyright Dimelo SA http://www.dimelo.com
14. Use Cases summary
Product Launch
Loyalty: Privileged relationships for loyal customers
Seizing interest space (and Google ranks)
Educate customers on a complex offer
Create more proximity, intimacy
Pre-sales situations
• improve trust
• justify pricing
Copyright Dimelo SA http://www.dimelo.com
15. Interactive session :
What is your usecase ?
How would you use «Ask the Expert»
Q&As in your company ?
Copyright Dimelo SA http://www.dimelo.com
16. Your usecase
Why would i do that ?
On which social media shall I create the operation ?
Where do I find my experts ?
What shall I ask them ?
How do I incentivize my experts ?
How will I manage the question flow ?
What are the KPIs ?
Who can help me build and run the campaign ?
Copyright Dimelo SA http://www.dimelo.com
17. Why would a brand do that ?
Copyright Dimelo SA http://www.dimelo.com
18. Why would I do that ?
Take a share of conversation SPACE by creating content and relevant
INFORMATION
• Information is the lifeblood of Internet, my customers want it, Google likes it
ENGAGE my customers or prospects in a dialog
• Customers asking questions show a real interest in my company offering
• Personalized answers create emotional link
HUMANIZE my brand
• Yes, real people work daily for my customers. They need to know.
BALANCE my social media initiatives
• Entertainment, media, fans VS qualified people, real questions
Get valuable customer INSIGHTS
• Questions hint at true intents
Copyright Dimelo SA http://www.dimelo.com
19. On which social media shall I
create the operation ?
Copyright Dimelo SA http://www.dimelo.com
20. Points of presence
Website
Mobile App or Site
Facebook Page
Twitter Account
Youtube channel
3rd party Forums
Mutualize as much as possible !
• One user community
• One knowledge base
Copyright Dimelo SA http://www.dimelo.com
21. Where do I find my experts ?
Copyright Dimelo SA http://www.dimelo.com
22. Type of experts
In-house experts
• Identify experts
• Identify social media savvy employees
• Volunteers
Community experts
• Superfans, influencers
• Find them on Facebook, Twitter, Forums,...
Market or Industry gurus
• Hire guest stars
For retailers: invite brands delegates
Experts should be on par, the panel shoud be consistent
• don’t mix your CEO with the latest hired
Copyright Dimelo SA http://www.dimelo.com
26. Experts
+ Community
+ Customer Service
Copyright Dimelo SA http://www.dimelo.com
27. What shall I ask them ?
Copyright Dimelo SA http://www.dimelo.com
28. Checklist
Sign the participation charter
Give us a nice picture of you and the right to use it
Produce a short bio and answer a few questions
Explain that they will be public figures, their name and picture will end up
in Google
Express your expectations
Warn HR and managers
Organize a kick-off meeting
Copyright Dimelo SA http://www.dimelo.com
29. How do I incentivize my experts ?
Copyright Dimelo SA http://www.dimelo.com
30. Incentives
Most experts will just enjoy the conversation
• the customer comes to their desk
• they can understand the consequences of what they are working on
• they can grab valuable customer insights
You can give them points and rewards
Displaying their engagement in public is a good way to avoid laggards
Copyright Dimelo SA http://www.dimelo.com
31. How will I manage the question
flow ?
Copyright Dimelo SA http://www.dimelo.com
32. Workflow
The manual way
• The community manager (CM) dispatches questions to experts (emails)
• Experts answer his emails
• CM copy/paste/edit answers and publish them on the site
Social Media Contact Center
• Give experts a professional tool to answer questions
• Automatic classification and notification
Better to separate experts from categories
• users ask questions in a category, and several experts can answer in this category
• on the UI, users still have the impression that they are asking their question directly to
the expert
Copyright Dimelo SA http://www.dimelo.com
34. What are the KPIs ?
Copyright Dimelo SA http://www.dimelo.com
35. Returns
Brand seen as being helpful, approachable, providing privileged conversations
• Presales : brand preference
• Loyalty : brand intimacy
Collect qualified contact emails for direct marketing
Search Engine Marketing (earned media)
• Traffic generation
• Keywords used to capture traffic
Measure customer engagement rate
• Number of questions, comments, votes
Call deflection
• number of questions answered, viewed
Customer insights
• discover question trends and categories
Start building your own community
Copyright Dimelo SA http://www.dimelo.com
36. Who can help me build and run
the operation ?
Copyright Dimelo SA http://www.dimelo.com
37. Partners
Your social media agency
• Very good in design and campaign communication
• Struggling on the technical side
A SocialCRM software company like Dimelo
• Not so bad in design and overall campaign management
• Quick set-up, flexible ramp-up
• Strong response processing and workflow
Both
• To get the best of both worlds
Don’t forget internal partners : champion, HR and managers
Copyright Dimelo SA http://www.dimelo.com