1. B.VIGNESH KAMATCHI
Mobile : +919677097070
E-mail ID : vigneshsrm146@gmail.com
OBJECTIVE
To acquire a challenging and professional position to employ my skills,ability and loyalty, that
offers career growth and opportunity for innovation.
ACADEMIC PROFILE
Period Degree /
Course
Name of the
Institution
University/
Board
Year of
Passing
Percentage
/ CGPA
2012-2014 MBA SRM University SRM University 2014 7.2
2007-2012
M.Sc
(Software
Engineering)
Muthayammal
Engineering
College
Anna University
Covai
2012 7.67
2006-2007 HSC St Francis Hr Sec
School,
Thirumangalam,
.
Matriculation 2007 58.8%
2004-2005 SSLC St Francis Hr Sec
School, Thirumangalam.
Matriculation 2005 66.8%
AREA OF INTEREST
• Administration
• Operations
• Services
• Marketing
2. SOFT SKILL
Operating Systems : Windows
Languages : C, C++.
Office tools : MS Office,Excel [2003, 2007 and 2010]..,
PERSONALITY TRAITS:
• Work according to rules and regulations of the institution.
• Excellent customer service and administration skills and ability to work with a busy
team.
• Good communicator with a friendly disposition and systematic work methodology.
• Leadership and management qualities.
• Commitment to the highest level of professional & personal excellence.
• A quick learner and team player.
• Comprehensive problem solving abilities.
PROFESSIONAL SUMMARY:
Company: ADVAIT TECHSERVE INDIA PRIVATE LTD subsidiary of EURONET
SERVICES IND PVT LTD
Duration : 9th
April 2014 – Till date
Designation: Project Executive
RESPONSIBILITIES:
• Managing the Field service team & Vendor of two states ( Tamilnadu & Kerala) which
consist of 28 ATM Officers.
• Responsible for managing atm’s assets for
HDFC,AXIS,ING,CORPORATION,DBS,DCB,RBS,CITI,ICICI BANK,which is
around 1232 ATM’s.
• Responsible for maintaining the Assets in the Site.
• Extract the work from the engineers for smooth running of operations.
3. • Rectify the real time issue in Day to day operations.
• Effective utilization of manpower with the limited source.
• Initiating new process which would increase customer’s satisfaction level as
well as revenue.
• Co-ordinate with central team from HO and provide support to each and every
activity highlighted as per bank requirements.
PROJECT’s HANDLED:
SBI:-
Supporting the SBI bank with our MS & CIT services in all over India.
• We have supported the SBI with our MS services which i am responsible to
keep the high uptime by solving the issue on the right time.
• Handling CIT team to make sure all the ATM’s has been loaded properly as per
indent.
VENDOR MANAGEMENT & ASSET MAINTANENCE:-
For TN & Kerala sites AC, UPS & Camera maintenance includes the coordinating with
vendors to complete the issues
• Maintain the reputation of the bank.
• Completing the high priority calls within 48hrs.
• Cost Saving
• Warehouse Auditing
M-AUDIT:-
It is the software which monitors the daily work of the ATM officers and it is also used to book
the call and quote approvals.
• I am leading the TN, KARNATAKA &ANDHRA team from the initial level of
training the employers to highlighting the cons of the software to the technical
team for better evolution version.
• Managing the AC,UPS & CAMERA quotes and make sure all vendors
complete the call
SITE SOURCING:-
Euronet has the BL project with HDFC,AXIS,CITI,ICICI,DCB .This project includes
everything from implementation to dismantling of the ATM site. Site implementation is all
about Pre work to make ATM live.
As per the bank perception we will be having the quarterly targets for new sites
which includes following steps
• Identifying prompt location,
4. • PPT preparation.
• Bank approval.
• Site Implementation through infrastructure team(RIS)
TRANSACTION IMPROMENT:-
Every site will be under observation by the central team through which the low performing
sites will be identified and steps to improve the transaction will be improved.
CASSETTE CALIBARATION:-
During demonetization lead the team for cassette calibration both in Chennai & Rest of
Chennai and completed the NCR machines calibration successfully.
Personal Details:
Father’s Name : Mr. S.Balamurugan
Mother Name : Ms. B.Rani
D.O.B : 01.08.1990
Age ` : 26
Gender : Male
Nationality : Indian
Marital Status : Single
Languages Known : English (Read, Write, Speak)
Tamil (Read, Write, Speak)
Address : 18/43,Venkatathiri St, Munshif Court Road,
Thirumangalam (Tk), Madurai (Dt),
Pin Code 625706.
DECLARATION:
I hereby declare that all the information provided above is true to the best of my knowledge.
(Vignesh Kamatchi.B)