Key talking points in Artisan's staff report to members covering organization, program, and financial status.

1. ANNUAL MEETING OF THE MEMBERS | MAY 2, 2019

2. STATE of THE ORGANIZATION
501c3
Charitable Organization
Social Impact

3. We are strong.

4. Key Indicators
Membership 290 to 463
Monthly Revenue $71,564 to $116,073
Education Revenue $13,374 to $25,531
Visits per Month 400 to 600

5. We Can Also Show
New Revenue-earning Partnerships
Strong Board Governance
Deep Member Engagement
Hard Working Staff

6. This Has Resulted In
Youth Engagement Opportunities
Returning Members and Allies
Improved Facility
Strengthened Program Performance

7. YOU
MAKE
ARTISAN’S
STRONG

8. Staff Updates.

9. Tim Butterworth
Operations

10. Club Automation
1. Major reduction in billing errors
2. Accurate invoicing records
3. Consolidated services
4. Substantial savings

11. Member Services
Improvements:
1. Gift Certificates & Day Passes sold online
2. Updated Cancellation Policy
3. Eager studio waiting list
Goals:
1. Increased automation for reliability
2. Improved response times
3. Continue improving AR

12. Looking Ahead
1. Improved Member Onboarding
a. Frequently offer mandatory orientations
b. Streamline important info on our website & wiki
2. Status Pages for tools/IT Assets
3. New Resource Scheduler
4. Ground-up website redesign

13. Jason Kuehl
IT Operations

14. IT Operations
1. Technical debt being whittled away
2. Services migrated to AWS and documented
3. New phone system
4. Faster internet
5. MPR1 Upgrade
6. Active Directory
7. Upcoming Projects
a. New WiFi access points & network hardware
b. CA Access Control

15. Tom Vancor
Facility

16. Shop Operations
1. A new shop lead and shop volunteer compensation
structure was developed.
a. 14 PT Shop Leads.
b. Shift from ad-hoc volunteer ‘trades’ to explicit
compensation.
2. Goals:
a. Improve management and oversight
b. Streamline accurate purchasing processes
c. Refined shop budgets, tracking

17. Building Upgrades
1. Physical Upgrades:
a. LED Lighting in Building 10 and 13
b. Heating and cooling systems
c. Electrical infrastructure
d. Ventilation Systems repairs and
augmentations.
2. Goals:
a. Enhance Ventilation and other Building
Systems
b. Widen network of relationships with
Contractors and other Service Providers

18. Studio and Storage Contracts
1. Rentals and storage spaces renumbered, reformed
a. Audits in terms of safety are continuously held
both in informal check-ins and more formal
sweeps (for example the recent electrical
safety audit).
b. Uncovered and ironed-out wrinkles left over
from the past.
c. Goal:
i. Have a fully defined accounting of
adherence to space agreements.

19. Awesomenaut Program
1. 11 Awesomenauts have gone through this experience in
the last year
2. All have had a positive experience and left important
contributions
3. We say goodbye to Holly Taylor , Awesomenaut
coordinator
4. Chris Taylor, a former Awesomenaut, is our new
Awesomenaut Lead

20. Anne Wright
Education

21. Education Stats
1. FY19 added 12 new Instructors across A2 disciplines
2. Photo Studio launched our first class on March 26th
3. 38 Winter Term classes, with approx 50% of those
running more than once per term
4. Spring Term will host 46 classes, 50% of those running
more than once per term
5. Winter Term reached over 370 students
6. Spring Term will reach over 300 students
7. Hosted 13 students from South Korea
8. Summer will host additional groups for summer camps
in July, August, September
9. Selected for $7k for digital fabrication program
10. Outstanding $50,000 grant to Boston Foundation

22. Major Growth
1. Club Automation enabled improvements to class
scheduling of classes, ticketing, reporting etc.
2. Eliminate double booking of shops/classroom space
3. Streamlined submission for recurring classes
4. Quartery (3-month) scheduling (Winter, Spring,
Summer, Fall)
5. Monthly Education Newsletter drives recurring sales
6. Improved communication between Education Manager
and Instructors
7. Professional Development Workshops for instructors
generate new content ideas
8. Company and private course offerings
9. International student engagement

23. Looking Forward
1. More cross-disciplinary, project-based classes;
workforce development classes
2. More Professional Development opportunities for
Instructors
3. A brochure or course catalogue of courses offered
each term sent out to general public
4. Better integration between ticketing and scheduling
systems
5. A few more "bad ass" classes

24. And introducing
Julie Csekö

28. By the numbers.

29. Quarterly Income, Core Business

31. Accounting FY19

32. Budget FY19

33. Strategic priorities.
Philanthropy generated by community
enthusiasm for our value proposition
Partnerships that match our talent with
clear community benefit
Futures search for the right path to
achieve impact and sustainability

34. Operational priorities.
Team development to ensure we have
the right match of skills for growth
Facility improvements that make us
safer, more productive and attractive
Outreach to grow our audience,
increase participation, and partnership

35. Personal agenda.
International connections that extend
cooperation and movement building
Policy advice to municipalities that
support urban creativity, fabrication
Program design to impact workforce
development and entrepreneurship

36. Proposed* FY20
* Subject to Board approval by June 30, 2019

37. Jacob LaRocca
Member Liaison

38. Recognitions
(in no particular order and not limited to)
● Adam Brown (Photo Studio, Shops, and Volunteering)
● Simon Chase (Print Shop and Volunteer)
● James “Bigocean” (Shops and Volunteer)
● Sarah Kramer (Volunteer)
● MJ Rotchford (Volunteer)
● Holly Taylor (Awesomenauts)
● Don Blair (Outreach and Volunteer)
● Nick Anastasia (Outreach and Volunteer)
● Richard (Outreach and Volunteer)
AND MANY MORE THAT I DO NOT KNOW!
STAY AWESOME EVERYONE!

39. WE. ARE. MAKERS.