User-centric enterprise architecture (EA) focuses on developing useful and usable information products and governance services for end users. It captures key business and technical information across an organization to support better decision-making. User-centric EA provides information that is relevant, easy to understand, and accessible to all stakeholders, not just IT. The author developed a user-centric approach at the Secret Service and Coast Guard by focusing EA products on clear user needs and ensuring information is presented at multiple layers of detail and perspectives to be understandable and useful for a wide audience.