a UX project to evaluate StarPlus Beta and the Library's discovery system

1. Going green:
A UX project to evaluate StarPlus Beta,
the Library’s discovery system
Steve McIndoe, Faculty Librarian for Arts & Humanities

2. Text slide
• Bullet point
• Bullet point
IMAGE: GRETA THUNBERG/ WIKIMEDIA COMMONS/ CC-BY-SA-4.0

3. Ex Libris’ Primo interface

4. Project proposal
“Establish a user experience project, to
involve a variety of user groups, including
staff and students and a mixed methods
approach, including but not limited to user
observation, focus group work and online
feedback.”

5. Planned
upgrade
of Primo
June 2019
Two-day UX
workshop
March 2018
Project
proposal
approved
September
2018

7. Project activities
• Literature review
• Online feedback
• Library workshops
• Guerrilla interviews
• Focus groups
• Observation studies

8. Focus groups

9. Observations

10. Costs
• Microsoft LifeCam HD-3000 (£25)
• Photo studio background kit (£35)
• 10 x £20 Blackwell’s gift vouchers
• Staff time..!

11. Benefits
• Improved user interface
• Enhanced understanding of how (non-librarian)
users’ approach searching
• Wealth of data on whole ‘discovery’ process
• Staff expertise in running UX research
○ UX toolkit
○ Research ethics

12. Any questions?