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One Event, Many Opportunities
- Bringing People Together, Everywhere
You Focus On Your Message,
We Focus on Your Event
Your Goals, Your Objectives,
Your Business, Your Event
Our People: Bringing Your Event to Life
Global Reach, Local Support
For You and Your Audience
Revenue, Perception,
Interaction Improvement
• Motivate workforce
• Deliver effective training
• Lead & revenue generation
• Better internal communication
• Reduce carbon footprint
• Communicate financial information
• Setting the scene
• Reduce travel budget
• Deliver reassurance
Helping you to focus on what you want to achieve
– What aspects of an event can we help you with?
High
profile
failure
Speaker
nerves
Unfamiliar
technology
Lack of confidence
/ training with
platform
Cost Access
issues for
attendees
Lack of
(knowledgeable)
support
Time & resource for
logistics, rehearsals &
content creation
Not delivering
on objectives
Poor
attendance
Lack of Questions
(Q&A)
Hijacking
of Q&A
Lack of
engagement
It doesn’t
positively reflect
our brand
– When is a Meeting an Event?
Self-Service Managed by ArkadinEvent
Small meetings
• Automated & easy to use
• Perfect for day-to-day needs
• 5 – 15 participants
Small to medium sized
formal meetings
• Planned meetings
• Either self-service or operator
managed
• 5 – 50 participants
Large Scale Events
• VIP speakers
• One-to-many single broadcast
• End-to-end project management
• 50+ participants
– Helping you in multiple ways
Investor
Relations (IR)
Corporate & Internal
Communications
Marketing
& Sales
Training
& Education
20%of FTSE 500 companies
choose Arkadin for IR
announcements
50% +of CAC 40 and IBEX 35
choose Arkadin for IR
announcements
5000 +IR calls managed by
Arkadin every year
2500
companies trust Arkadin
to deliver IR
announcements
– Helping you in multiple ways
Investor
Relations (IR)
Corporate & Internal
Communications
Marketing
& Sales
Training
& Education
48%of Events managed by
Arkadin are for
Corporate and Internal
Communications
1000%
rise in the use of live
video in these events in
the last year
35%
rise in the use of
webcasting for Corporate
and Internal
Communications
managed by Arkadin
– Helping you in multiple ways
Investor
Relations (IR)
Corporate & Internal
Communications
Marketing
& Sales
Training
& Education
64%of marketing professionals
view webcast as an innovative
marketing and communication
vehicle
46%of senior marketers predict
that half of all corporate events
will be hybrid this year
80%of virtual events help build
stronger market presence,
generate leads and drive
awareness and education
#2
Webcast is the #2 most
effective marketing tool for
nurturing and engaging
prospects
Premium quality
of service
Best of
breed technology
FlexibilityGlobal network
of event specialists
- Four core strengths enable us to deliver great events
Premium quality
of service
Best of
breed technology
To deliver engaging events
“ On24 is the best pure webcasting solution. ”
The Forrester Wave™: Enterprise Video Platforms And Webcasting, Q1 2015
FlexibilityGlobal network
of event specialists
To deliver engaging events
Premium quality
of service
Best of
breed technology
FlexibilityGlobal network
of event specialists
15 years of event experience
“Arkadin has consistently
provided us with
a great service.”
“Arkadin offered a better
platform, but it was their service
that made the difference.”
Helen McIntyre, Internal Engagement Executive,
Corporate Affairs, Pearson
Tim Purpura, Group Publisher,
Security Systems News (United Publications)
Premium quality
of service
Best of
breed technology
FlexibilityGlobal network
of event specialists
Locally available to organise
and support
“Arkadin had… experienced engineers and support
technicians in South Africa as well as Ontario, Canada
for pulling off our large general meeting.”
Stephen Goodger, ICT Lead – Operational Management, Hatch
Premium quality
of service
Best of
breed technology
FlexibilityGlobal network
of event specialists
To adapt to difference
event scenarios
“The support provided by Arkadin was really diligent
and much appreciated. They were able to understand
our needs and propose a well-judged solution.”
Wataru Mitsumori, IT Support, Nestlé Japan Ltd
– Your choice, your freedom, your event
AudioEvent WebEvent VideoEvent ArkadinWebcast
High level, fully branded and
scalable conference calls
Interactive, web
presentations
Interoperable multi-site
video calls
Web & video presentations,
fully branded and to reach
thousands of attendees
ASSISTED SERVICES DELIVERED BY EVENT SPECIALISTS
Best suited solutions to meet your needs
ArkadinEvent provides an extensive range of event solutions from the industry’s top providers
– Continually engaged on your event(s)
CONSULTANCY
PLANNING
DELIVERY
REPORTING
REVIEWING
[ ]
Recommend the right
event for you
Define meeting structure, flow,
registration, branding &
customisation requirements
Book additional services
PLANNING
Event manager / operator
managed meetings
– welcome, moderated Q&A,
onsite AV crews, play-in of
multimedia content…
CONSULTANCY
DELIVERY
REPORTING
REVIEWING
Transcripts & translations
Reporting & analytics
Archiving & on-demand
playback
Engagement improvement
recommendations
Event analysis
Satisfaction surveying
Account management
Dedicated Account & Event Managers
Delivering professional events with a
streamlined, end-to-end event process
YOUR VIRTUAL EVENT TEAM
– Extensive, Established and Experienced
50+
offices
30+
countries
19
languages
41,000
Events in 2015
98.45%
events rated
good
1,200+
employees• France
• Belgium
• Czech Republic
• Germany
• Ireland
• Italy
• The Netherlands
• Norway
• Poland
• US
• Canada
• Brazil
• Colombia
• Mexico
• Portugal
• Russia
• Spain
• Sweden
• Switzerland
• South Africa
• Turkey
• UAE
• UK
• China
• Singapore
• Hong Kong
• India
• Japan
• Korea
• Malaysia
• New Zealand
Enjoy work, enjoy life.
Enjoy sharing.
- Why our customers choose us
“Arkadin had the full array of audio, video and
multi-media solutions, plus experienced engineers
and support technicians in South Africa as well as
Ontario, Canada for pulling off our large general
meeting. It was the complete package. For the first
time we had every aspect of the event covered by
one provider.”
Stephen Goodger,
ICT Lead – Operational Management, Hatch
Arkadin has consistently provided us with a great
service. They have supported us with many events
over the years. The team is quick to respond to
emails, always on-hand to help and they make the
whole webcast process simple and easy to use.
Helen McIntyre
Internal Engagement Executive Corporate Affairs,
Pearson
There were some changes at our previous vendor
that caused us to look elsewhere. Arkadin offered
a better platform, but it was their service that
made the difference. After the first event, I was
blown away. Their service was outstanding and far
beyond what I expected!
Tim Purpura,
Group Publisher Security Systems News (United
Publications)
The Society Talk viewer experience has been
significantly enhanced since moving to
ArkadinWebcast. The platform is extremely
reliable and it allows us to create a much more
engaging and dynamic program that our staff
responds well to.
Amy Hadsock,
Director, Org. Communications, American Cancer
Society
The support provided by Arkadin was really
diligent and much appreciated. They were able to
understand our needs and propose a well-judged
solution.
Wataru Mitsumori,
IT Support, Nestlé Japan Ltd
We wanted someone we could trust, someone
who made it simple and someone who made it
happen…. it was a really good option to come to
Arkadin. To make something like this as simple as
possible for a customer is absolutely what I’m
looking for.
Nick West
Learning and Development Specialist Old Mutual
Wealth

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Arkadin Events 2017

  • 1. One Event, Many Opportunities
  • 2. - Bringing People Together, Everywhere You Focus On Your Message, We Focus on Your Event Your Goals, Your Objectives, Your Business, Your Event Our People: Bringing Your Event to Life Global Reach, Local Support For You and Your Audience Revenue, Perception, Interaction Improvement
  • 3. • Motivate workforce • Deliver effective training • Lead & revenue generation • Better internal communication • Reduce carbon footprint • Communicate financial information • Setting the scene • Reduce travel budget • Deliver reassurance Helping you to focus on what you want to achieve
  • 4. – What aspects of an event can we help you with? High profile failure Speaker nerves Unfamiliar technology Lack of confidence / training with platform Cost Access issues for attendees Lack of (knowledgeable) support Time & resource for logistics, rehearsals & content creation Not delivering on objectives Poor attendance Lack of Questions (Q&A) Hijacking of Q&A Lack of engagement It doesn’t positively reflect our brand
  • 5. – When is a Meeting an Event? Self-Service Managed by ArkadinEvent Small meetings • Automated & easy to use • Perfect for day-to-day needs • 5 – 15 participants Small to medium sized formal meetings • Planned meetings • Either self-service or operator managed • 5 – 50 participants Large Scale Events • VIP speakers • One-to-many single broadcast • End-to-end project management • 50+ participants
  • 6. – Helping you in multiple ways Investor Relations (IR) Corporate & Internal Communications Marketing & Sales Training & Education 20%of FTSE 500 companies choose Arkadin for IR announcements 50% +of CAC 40 and IBEX 35 choose Arkadin for IR announcements 5000 +IR calls managed by Arkadin every year 2500 companies trust Arkadin to deliver IR announcements
  • 7. – Helping you in multiple ways Investor Relations (IR) Corporate & Internal Communications Marketing & Sales Training & Education 48%of Events managed by Arkadin are for Corporate and Internal Communications 1000% rise in the use of live video in these events in the last year 35% rise in the use of webcasting for Corporate and Internal Communications managed by Arkadin
  • 8. – Helping you in multiple ways Investor Relations (IR) Corporate & Internal Communications Marketing & Sales Training & Education 64%of marketing professionals view webcast as an innovative marketing and communication vehicle 46%of senior marketers predict that half of all corporate events will be hybrid this year 80%of virtual events help build stronger market presence, generate leads and drive awareness and education #2 Webcast is the #2 most effective marketing tool for nurturing and engaging prospects
  • 9. Premium quality of service Best of breed technology FlexibilityGlobal network of event specialists - Four core strengths enable us to deliver great events
  • 10. Premium quality of service Best of breed technology To deliver engaging events “ On24 is the best pure webcasting solution. ” The Forrester Wave™: Enterprise Video Platforms And Webcasting, Q1 2015 FlexibilityGlobal network of event specialists To deliver engaging events
  • 11. Premium quality of service Best of breed technology FlexibilityGlobal network of event specialists 15 years of event experience “Arkadin has consistently provided us with a great service.” “Arkadin offered a better platform, but it was their service that made the difference.” Helen McIntyre, Internal Engagement Executive, Corporate Affairs, Pearson Tim Purpura, Group Publisher, Security Systems News (United Publications)
  • 12. Premium quality of service Best of breed technology FlexibilityGlobal network of event specialists Locally available to organise and support “Arkadin had… experienced engineers and support technicians in South Africa as well as Ontario, Canada for pulling off our large general meeting.” Stephen Goodger, ICT Lead – Operational Management, Hatch
  • 13. Premium quality of service Best of breed technology FlexibilityGlobal network of event specialists To adapt to difference event scenarios “The support provided by Arkadin was really diligent and much appreciated. They were able to understand our needs and propose a well-judged solution.” Wataru Mitsumori, IT Support, Nestlé Japan Ltd
  • 14. – Your choice, your freedom, your event AudioEvent WebEvent VideoEvent ArkadinWebcast High level, fully branded and scalable conference calls Interactive, web presentations Interoperable multi-site video calls Web & video presentations, fully branded and to reach thousands of attendees ASSISTED SERVICES DELIVERED BY EVENT SPECIALISTS Best suited solutions to meet your needs ArkadinEvent provides an extensive range of event solutions from the industry’s top providers
  • 15. – Continually engaged on your event(s) CONSULTANCY PLANNING DELIVERY REPORTING REVIEWING [ ] Recommend the right event for you Define meeting structure, flow, registration, branding & customisation requirements Book additional services PLANNING Event manager / operator managed meetings – welcome, moderated Q&A, onsite AV crews, play-in of multimedia content… CONSULTANCY DELIVERY REPORTING REVIEWING Transcripts & translations Reporting & analytics Archiving & on-demand playback Engagement improvement recommendations Event analysis Satisfaction surveying Account management Dedicated Account & Event Managers Delivering professional events with a streamlined, end-to-end event process YOUR VIRTUAL EVENT TEAM
  • 16. – Extensive, Established and Experienced 50+ offices 30+ countries 19 languages 41,000 Events in 2015 98.45% events rated good 1,200+ employees• France • Belgium • Czech Republic • Germany • Ireland • Italy • The Netherlands • Norway • Poland • US • Canada • Brazil • Colombia • Mexico • Portugal • Russia • Spain • Sweden • Switzerland • South Africa • Turkey • UAE • UK • China • Singapore • Hong Kong • India • Japan • Korea • Malaysia • New Zealand
  • 17. Enjoy work, enjoy life. Enjoy sharing.
  • 18. - Why our customers choose us “Arkadin had the full array of audio, video and multi-media solutions, plus experienced engineers and support technicians in South Africa as well as Ontario, Canada for pulling off our large general meeting. It was the complete package. For the first time we had every aspect of the event covered by one provider.” Stephen Goodger, ICT Lead – Operational Management, Hatch Arkadin has consistently provided us with a great service. They have supported us with many events over the years. The team is quick to respond to emails, always on-hand to help and they make the whole webcast process simple and easy to use. Helen McIntyre Internal Engagement Executive Corporate Affairs, Pearson There were some changes at our previous vendor that caused us to look elsewhere. Arkadin offered a better platform, but it was their service that made the difference. After the first event, I was blown away. Their service was outstanding and far beyond what I expected! Tim Purpura, Group Publisher Security Systems News (United Publications) The Society Talk viewer experience has been significantly enhanced since moving to ArkadinWebcast. The platform is extremely reliable and it allows us to create a much more engaging and dynamic program that our staff responds well to. Amy Hadsock, Director, Org. Communications, American Cancer Society The support provided by Arkadin was really diligent and much appreciated. They were able to understand our needs and propose a well-judged solution. Wataru Mitsumori, IT Support, Nestlé Japan Ltd We wanted someone we could trust, someone who made it simple and someone who made it happen…. it was a really good option to come to Arkadin. To make something like this as simple as possible for a customer is absolutely what I’m looking for. Nick West Learning and Development Specialist Old Mutual Wealth

Editor's Notes

  1. How do we deliver a professional event? How do we create events that evoke emotion? Our people bring it to life. End to end – drive, moderate, follow up – all the best practise that you’re looking for. You focus on your message, we focus on your event
  2. Removed – ‘Use Cases’ & ‘Sales enablement’
  3. 3 – keeps you up at night - humorous What concerns you about an event? • A high profile failure / technology issue • Speaker nerves – perhaps try simu-live – recorded presentations, live Q&A • Lack of confidence / training on the event technology • Cost • Logistics & rehearsals • Event not delivering on objectives • Access issues – passwords / bad links etc
  4. Small Meetings: Collaborative tool for ad-hoc interactive meetings Fully user-managed No participant registration required Limited branding and customisation options Average participants: 5-15 Audio / Web / video seminar: Planned meetings Either self-service or operator manager event Branding & registration may be required Extensive reporting / analytics Average participants: 5-15 Large scale events Single broadcast (one-to-many) announcement for VIP or large audiences Comprehensive participant registration and reporting tools capturing data on your attendees Extensive branding options End-to -end management support and consulting Average participants: 50 and up
  5. Marketing & Sales 64% of marketing professionals view webcast as an innovative marketing and communication vehicle 46% of senior marketers predict that half of all corporate events will be hybrid this year 80% of virtual events help build stronger market presence, generate leads & drive awareness and education Webcast is the #2 most effective marketing tool for nurturing & engaging prospects Investor Relations (IR) Corp Comms Training & Cont. Education ----- What are the most popular / effective vehicles for marketing activities today & what are the emerging trends? - How rapidly are webcasts / webinars being adopted by marketing professionals? - When is a virtual event a webcast vs a web conference? - Case study: How webcasting is used at Arkadin to reduce budget and extend reach Sources: Business to Business B2B - 2012 4 Reasons Your Next Event Should Be a Virtual One – HubSpot, June 2011 Forresters – 2012 The Practicalities of Virtual Events – ON24, June 2011 Navigating the Emerging Gap in Large Conference Calls & Webcast Event Solutions – Wainhouse Research, 2013 4 Reasons Your Next Event Should Be a Virtual One – HubSpot, June 2011 Cost effectiveness Global Reach Increase sales Reinforce brand awareness Enhance engagement Continue the conversation Elongate the life of your event Reduce carbon footprint Reduce travel cost
  6. Marketing & Sales 64% of marketing professionals view webcast as an innovative marketing and communication vehicle 46% of senior marketers predict that half of all corporate events will be hybrid this year 80% of virtual events help build stronger market presence, generate leads & drive awareness and education Webcast is the #2 most effective marketing tool for nurturing & engaging prospects Investor Relations (IR) Corp Comms Training & Cont. Education ----- What are the most popular / effective vehicles for marketing activities today & what are the emerging trends? - How rapidly are webcasts / webinars being adopted by marketing professionals? - When is a virtual event a webcast vs a web conference? - Case study: How webcasting is used at Arkadin to reduce budget and extend reach Sources: Business to Business B2B - 2012 4 Reasons Your Next Event Should Be a Virtual One – HubSpot, June 2011 Forresters – 2012 The Practicalities of Virtual Events – ON24, June 2011 Navigating the Emerging Gap in Large Conference Calls & Webcast Event Solutions – Wainhouse Research, 2013 4 Reasons Your Next Event Should Be a Virtual One – HubSpot, June 2011 Cost effectiveness Global Reach Increase sales Reinforce brand awareness Enhance engagement Continue the conversation Elongate the life of your event Reduce carbon footprint Reduce travel cost
  7. Marketing & Sales 64% of marketing professionals view webcast as an innovative marketing and communication vehicle 46% of senior marketers predict that half of all corporate events will be hybrid this year 80% of virtual events help build stronger market presence, generate leads & drive awareness and education Webcast is the #2 most effective marketing tool for nurturing & engaging prospects Investor Relations (IR) Corp Comms Training & Cont. Education ----- What are the most popular / effective vehicles for marketing activities today & what are the emerging trends? - How rapidly are webcasts / webinars being adopted by marketing professionals? - When is a virtual event a webcast vs a web conference? - Case study: How webcasting is used at Arkadin to reduce budget and extend reach Sources: Business to Business B2B - 2012 4 Reasons Your Next Event Should Be a Virtual One – HubSpot, June 2011 Forresters – 2012 The Practicalities of Virtual Events – ON24, June 2011 Navigating the Emerging Gap in Large Conference Calls & Webcast Event Solutions – Wainhouse Research, 2013 4 Reasons Your Next Event Should Be a Virtual One – HubSpot, June 2011 Cost effectiveness Global Reach Increase sales Reinforce brand awareness Enhance engagement Continue the conversation Elongate the life of your event Reduce carbon footprint Reduce travel cost
  8. A number of components are required to be able to deliver professional events. We believes these are the four core strengths that enable us to deliver great events.
  9. Firstly, we partner with best in class technology companies, so for webcast, it’s ON24 and Nasdaq and for web casting its Adobe and Cisco for WebEx. We then operate these technologies ourselves so we have full control. Once we know what you want to achieve we then have the freedom to select what the best technology is for your event. We can also combine technologies, so we can integrate leading video conferencing technologies with webcasting, to deliver compelling, live video presentations to thousands of attendees. As we’ve already said, a successful event is one that is memorable and engaging to the audience. Choosing the best technology for an event is also about choosing the right level of engagement with attendees and the tools that enable this to be delivered. For example, online polling, and chat v audio Q&A.
  10. Firstly, we partner with best in class technology companies, so for webcast, it’s ON24 and Nasdaq and for web casting its Adobe and Cisco for WebEx. We then operate these technologies ourselves so we have full control. Once we know what you want to achieve we then have the freedom to select what the best technology is for your event. We can also combine technologies, so we can integrate leading video conferencing technologies with webcasting, to deliver compelling, live video presentations to thousands of attendees. As we’ve already said, a successful event is one that is memorable and engaging to the audience. Choosing the best technology for an event is also about choosing the right level of engagement with attendees and the tools that enable this to be delivered. For example, online polling, and chat v audio Q&A.
  11. Firstly, we partner with best in class technology companies, so for webcast, it’s ON24 and Nasdaq and for web casting its Adobe and Cisco for WebEx. We then operate these technologies ourselves so we have full control. Once we know what you want to achieve we then have the freedom to select what the best technology is for your event. We can also combine technologies, so we can integrate leading video conferencing technologies with webcasting, to deliver compelling, live video presentations to thousands of attendees. As we’ve already said, a successful event is one that is memorable and engaging to the audience. Choosing the best technology for an event is also about choosing the right level of engagement with attendees and the tools that enable this to be delivered. For example, online polling, and chat v audio Q&A.
  12. Firstly, we partner with best in class technology companies, so for webcast, it’s ON24 and Nasdaq and for web casting its Adobe and Cisco for WebEx. We then operate these technologies ourselves so we have full control. Once we know what you want to achieve we then have the freedom to select what the best technology is for your event. We can also combine technologies, so we can integrate leading video conferencing technologies with webcasting, to deliver compelling, live video presentations to thousands of attendees. As we’ve already said, a successful event is one that is memorable and engaging to the audience. Choosing the best technology for an event is also about choosing the right level of engagement with attendees and the tools that enable this to be delivered. For example, online polling, and chat v audio Q&A.
  13. An overview of each of the 4 different services we offer. .
  14. Reviewing - Account management, satisfaction survey, event analysis and engagement improvement recommendations Consultancy - Recommending the right event for you Planning - Meeting structure, flow, registration, branding & customisation & booking of additional services Delivery - Event manager / operator managed meetings – welcome, moderated Q&A, onsite AV crews, play-in of multimedia content Reporting - Transcripts & translations, reporting and analytics, archiving and on demand
  15. We have a unique virtual event management proposition; we are able to provide a consistent service across the globe while simultaneously being geographically close to users, to understand their needs and deliver a high quality of service, mostly in their native language. ArkadinEvent delivers approximately 41,000 events per year which equates to approximately 150 events every working day. 138 people within the Arkadin group exclusively work on events; this does not include the hundreds of other people within Arkadin who contribute to the Event business as part of their role. In addition, we have all the partners and the subcontractors that help on a per event basis, such as audiovisual technicians, interpreters, and translators ... This represents several hundred people involved on an ad hoc basis, helping to ensure all ArkadinEvents are a success. We track the quality of Event production every week in all countries and regions, and are proud to be hitting 98% satisfaction level or above. Quality of Service is the key criteria for us – it’s the reason why our existing customers return to us for their next event.
  16. “Arkadin had the full array of audio, video and multi-media solutions, plus experienced engineers and support technicians in South Africa as well as Ontario, Canada for pulling off our large general meeting,” says Goodger. “It was the complete package. For the first time we had every aspect of the event covered by one provider.” Stephen Goodger, ICT Lead – Operational Management, Hatch