A guide to picking the right media for communications 2020 - paul cooperPaul Cooper GAICD
A guide to picking the right media for communications 2020 by A/Prof. Paul Cooper. This guide is intended to help people work out when to use video communications vs collaborative work tools
Episode 232: The Role of Universal Design in Workplace Inclusion & Accessibil...Workology
According to The Mobility Resource, 18 million people have a limited mobility caused by everything from accidents to disease to the aging process. Only 12 percent of people with spinal cord injuries or SCI are employed one year post injury, and only 33 percent are employed in post injury, year 30. In this podcast interview, I wanted to shine a spotlight on mobility disabilities, including spinal cord injuries. I'm excited for you to hear today's guest. She shares her personal experience, how she's helping others, and ways that employers can make their workplaces more accessible using technology for all employees, including those with mobility disabilities. This episode of the Workology Podcast is part of our Future of Work series, powered by PEAT, The Partnership on Employment and Accessible Technology. In honor of the upcoming 30th anniversary of the Americans with Disabilities Act this July, we're investigating what the next 30 years will look like for people with disabilities at work and the potential of emerging technologies to make workplaces more inclusive and accessible. Today, I'm joined by Brook McCall. Brook is the director of Tech Access Initiative at the United Spinal Association. Brook leads the Tech Access Initiative at United Spinal, focused on emerging tech and where these things are tied to employment success for job seekers living with mobility disabilities. Through the initiative she's leading for United Spinal, she is working hard to connect with the tech industry. Brook is working with industry partners to advance accessible technology and is supporting tech insiders in their communities as they engage with users to understand their end user experience. Current partners include Teladoc, Microsoft, Verizon, and Google.
Workology Podcast interview transcript for episode 127 with Jessica Miller-Merrell and Martez Mott discussing his touchscreen technology research and accessible design for people with disabilities. This interview dives into the inclusive design in the workplace that focuses on mobile devices, touch screens, and tablets and the future of machine learning focused on this evolving technology space.
Workology Podcast Episode 136 – Future of Work: Workplace Accessibility and I...Workology
According to the Amplify Accessibility Report from Accenture, people with disabilities can potentially add an additional $23 billion to the global economy. Advances in accessibility technology can help make this a reality enabling more than 88 million of the 160 million people with disabilities to be a part of the workforce. As part of our Future of Work series in partnership with PEAT, we wanted to explore ways technology enables people with disabilities to participate in the workforce.
A guide to picking the right media for communications 2020 - paul cooperPaul Cooper GAICD
A guide to picking the right media for communications 2020 by A/Prof. Paul Cooper. This guide is intended to help people work out when to use video communications vs collaborative work tools
Episode 232: The Role of Universal Design in Workplace Inclusion & Accessibil...Workology
According to The Mobility Resource, 18 million people have a limited mobility caused by everything from accidents to disease to the aging process. Only 12 percent of people with spinal cord injuries or SCI are employed one year post injury, and only 33 percent are employed in post injury, year 30. In this podcast interview, I wanted to shine a spotlight on mobility disabilities, including spinal cord injuries. I'm excited for you to hear today's guest. She shares her personal experience, how she's helping others, and ways that employers can make their workplaces more accessible using technology for all employees, including those with mobility disabilities. This episode of the Workology Podcast is part of our Future of Work series, powered by PEAT, The Partnership on Employment and Accessible Technology. In honor of the upcoming 30th anniversary of the Americans with Disabilities Act this July, we're investigating what the next 30 years will look like for people with disabilities at work and the potential of emerging technologies to make workplaces more inclusive and accessible. Today, I'm joined by Brook McCall. Brook is the director of Tech Access Initiative at the United Spinal Association. Brook leads the Tech Access Initiative at United Spinal, focused on emerging tech and where these things are tied to employment success for job seekers living with mobility disabilities. Through the initiative she's leading for United Spinal, she is working hard to connect with the tech industry. Brook is working with industry partners to advance accessible technology and is supporting tech insiders in their communities as they engage with users to understand their end user experience. Current partners include Teladoc, Microsoft, Verizon, and Google.
Workology Podcast interview transcript for episode 127 with Jessica Miller-Merrell and Martez Mott discussing his touchscreen technology research and accessible design for people with disabilities. This interview dives into the inclusive design in the workplace that focuses on mobile devices, touch screens, and tablets and the future of machine learning focused on this evolving technology space.
Workology Podcast Episode 136 – Future of Work: Workplace Accessibility and I...Workology
According to the Amplify Accessibility Report from Accenture, people with disabilities can potentially add an additional $23 billion to the global economy. Advances in accessibility technology can help make this a reality enabling more than 88 million of the 160 million people with disabilities to be a part of the workforce. As part of our Future of Work series in partnership with PEAT, we wanted to explore ways technology enables people with disabilities to participate in the workforce.
Change is sweeping through many aspects of how healthcare is delivered, and medical interpreting is changing along with it. How does today’s trainer of interpreters prepare students to adjust to a new way of supporting communication, mediated by technology?
90-minute webinar by Claudia Brauer for Interpreter Trainers
Episode 245: How Customer Experience Starts with AccessibilityWorkology
Sometimes the business case might get in the way of just doing the right thing. This happens a lot in my opinion when we are looking at accessibility and diversity and inclusion efforts. We often get caught up in the ROI of doing something instead of doing it because it’s the right thing. It’s not so much about the ROI as it is with being a good citizen of the universe and making your business and workplace accessible.
This episode of the Workology Podcast is part of our Future of Work series powered by PEAT, the Partnership on Employment & Accessible Technology. In honor of the 30th anniversary of the Americans with Disabilities Act this year, we’re investigating what the next 30 years will look like for people with disabilities at work, and the potential of emerging technologies to make workplaces more inclusive and accessible. Today, I’m joined by Ted Drake.
Ep 120: Cisco's Inclusive Hiring Program with Pat RomzekWorkology
Workology Podcast transcript interview with Pat Romzek discussing the Cisco Project Life Changer Program focused on inclusive hiring for persons with disabilities.
Ep 184 - Employment Success for People with DisabilitiesLauren Lindemulder
Today, I’m joined by Jim Fruchterman. Jim Fruchterman is the founder of Benetech, a non-profit that empowers communities with software for social good uniting two worlds: the social sector and Silicon Valley. They work closely with both communities to identify needs and software solutions that can drive positive social change.
Jim is a former rocket engineer who also founded two successful for-profit high technology companies and has received numerous awards, including the MacArthur Fellowship and the Skoll Award for Social Entrepreneurship, in recognition of his work. He is a Distinguished Alumnus of the California Institute of Technology (Caltech).
Latest trends indicate that more people tend to spend time on messaging platforms than on traditional social network sites and apps. Chatting with friends/family/coworkers is now expanding to also chatting with online business. Chatbots play central role in this brave new world of text-based conversational commerce.
Workology Podcast Ep 128: Accessibility in the Gig EconomyWorkology
Podcast interview with Jeff Bigham discussing how the gig economy and machine learning technology is providing work opportunities for people with disabilities. Jeff talks about how these gig workers can scale up, his research and how HR and workplace leaders can help.
Creating effective web content in plain languageKath Straub
Writing for the web
Instructors: Dr. Annetta L. Cheek, Center for Plain Language Board Chair and Dr. Kath Straub, Director, Usability.org and Center for Plain Langauge Board Member
Workshop description
People use the web to get information about your organization more than any other source today. Do you know how well your content works?
In this workshop you will learn how to create useful and usable web content.Through lively presentation using real examples we’ll review concepts, best practices, and testing methods used by experienced plain language writers and content strategists. We address how to
~ Identify and understand your audience
~ Plan and organize content
~ Write in Plain Language
Measure whether people understand what you mean and can use what you say
By the end of the workshop you will feel confident that you can create content that people can find, understand, and use effectively.
This webinar explored new and emerging ways to use online tools to assist those with legal problems and needs who are not able to secure the assistance of counsel. W feature initiatives in WA, TX, and CA, and Ohio.
Presenters:
Daniel Ediger, Northwest Justice Project
Colton Lawrence, Texas Legal Services Center
Neil Bowman-Davis, Napa Superior Court
Michael Walters, Pro Seniors, Inc.
When you're starting or running a company, how do you choose technology? The prevailing advice du jour is something along the lines of "use the best tool for the job." This is obviously right, but it is also devoid of meaning in an unfortunate way that lets people define "best" and "job" as myopically as they like.
Episode 223: Making The Virtual Workplace AccessibleWorkology
With so many offices transitioning to remote work and all that technology that helps power that it's easy to get overwhelmed or to be unsure where to start. When it comes to the virtual accessible workplace, I wanted to get you up to speed, which is why I'm talking to my next guests while also pointing out to you at handful a ton of great resources to help educate you and your leadership team on how to make your remote workplace more accessible. This episode of the Work All Day podcast is part of our Future of Work series powered by PEAT. The Partnership Unemployment Inaccessible Technology in honor of the upcoming 30th anniversary of the Americans with Disabilities Act. This July, we're investigating what the next 30 years will look like for people with disabilities at work and the potential of emerging technologies to make workplaces more inclusive and accessible. Today, I'm joined by Josh Christianson. He's the co-director of the partnership Unemployment Inaccessible Technology or PEAT. Josh, welcome to the Workology podcast.
Ep 234 - Understanding Workplace Accessibility Technology TestingWorkology
I’m joined by Hadi Rangin. Hadi is an information technology accessibility specialist for Accessible Technology Services (ATS), which includes the Accessibility Technology Center (ATC) and DO‑IT. His main focus in working with DO‑IT is to promote accessible design for students across the nation, and working with staff, developers, administration, and technology vendors. Hadi has worked with companies including Zoom, Microsoft, Workday, and Peoplesoft.
The modern workplace and the role of the LMS - or not!
This article originally appeared in Training & Development magazine June 2017 Vol 44 No 3, published by the Australian Institute of Training and Development.
Change is sweeping through many aspects of how healthcare is delivered, and medical interpreting is changing along with it. How does today’s trainer of interpreters prepare students to adjust to a new way of supporting communication, mediated by technology?
90-minute webinar by Claudia Brauer for Interpreter Trainers
Episode 245: How Customer Experience Starts with AccessibilityWorkology
Sometimes the business case might get in the way of just doing the right thing. This happens a lot in my opinion when we are looking at accessibility and diversity and inclusion efforts. We often get caught up in the ROI of doing something instead of doing it because it’s the right thing. It’s not so much about the ROI as it is with being a good citizen of the universe and making your business and workplace accessible.
This episode of the Workology Podcast is part of our Future of Work series powered by PEAT, the Partnership on Employment & Accessible Technology. In honor of the 30th anniversary of the Americans with Disabilities Act this year, we’re investigating what the next 30 years will look like for people with disabilities at work, and the potential of emerging technologies to make workplaces more inclusive and accessible. Today, I’m joined by Ted Drake.
Ep 120: Cisco's Inclusive Hiring Program with Pat RomzekWorkology
Workology Podcast transcript interview with Pat Romzek discussing the Cisco Project Life Changer Program focused on inclusive hiring for persons with disabilities.
Ep 184 - Employment Success for People with DisabilitiesLauren Lindemulder
Today, I’m joined by Jim Fruchterman. Jim Fruchterman is the founder of Benetech, a non-profit that empowers communities with software for social good uniting two worlds: the social sector and Silicon Valley. They work closely with both communities to identify needs and software solutions that can drive positive social change.
Jim is a former rocket engineer who also founded two successful for-profit high technology companies and has received numerous awards, including the MacArthur Fellowship and the Skoll Award for Social Entrepreneurship, in recognition of his work. He is a Distinguished Alumnus of the California Institute of Technology (Caltech).
Latest trends indicate that more people tend to spend time on messaging platforms than on traditional social network sites and apps. Chatting with friends/family/coworkers is now expanding to also chatting with online business. Chatbots play central role in this brave new world of text-based conversational commerce.
Workology Podcast Ep 128: Accessibility in the Gig EconomyWorkology
Podcast interview with Jeff Bigham discussing how the gig economy and machine learning technology is providing work opportunities for people with disabilities. Jeff talks about how these gig workers can scale up, his research and how HR and workplace leaders can help.
Creating effective web content in plain languageKath Straub
Writing for the web
Instructors: Dr. Annetta L. Cheek, Center for Plain Language Board Chair and Dr. Kath Straub, Director, Usability.org and Center for Plain Langauge Board Member
Workshop description
People use the web to get information about your organization more than any other source today. Do you know how well your content works?
In this workshop you will learn how to create useful and usable web content.Through lively presentation using real examples we’ll review concepts, best practices, and testing methods used by experienced plain language writers and content strategists. We address how to
~ Identify and understand your audience
~ Plan and organize content
~ Write in Plain Language
Measure whether people understand what you mean and can use what you say
By the end of the workshop you will feel confident that you can create content that people can find, understand, and use effectively.
This webinar explored new and emerging ways to use online tools to assist those with legal problems and needs who are not able to secure the assistance of counsel. W feature initiatives in WA, TX, and CA, and Ohio.
Presenters:
Daniel Ediger, Northwest Justice Project
Colton Lawrence, Texas Legal Services Center
Neil Bowman-Davis, Napa Superior Court
Michael Walters, Pro Seniors, Inc.
When you're starting or running a company, how do you choose technology? The prevailing advice du jour is something along the lines of "use the best tool for the job." This is obviously right, but it is also devoid of meaning in an unfortunate way that lets people define "best" and "job" as myopically as they like.
Episode 223: Making The Virtual Workplace AccessibleWorkology
With so many offices transitioning to remote work and all that technology that helps power that it's easy to get overwhelmed or to be unsure where to start. When it comes to the virtual accessible workplace, I wanted to get you up to speed, which is why I'm talking to my next guests while also pointing out to you at handful a ton of great resources to help educate you and your leadership team on how to make your remote workplace more accessible. This episode of the Work All Day podcast is part of our Future of Work series powered by PEAT. The Partnership Unemployment Inaccessible Technology in honor of the upcoming 30th anniversary of the Americans with Disabilities Act. This July, we're investigating what the next 30 years will look like for people with disabilities at work and the potential of emerging technologies to make workplaces more inclusive and accessible. Today, I'm joined by Josh Christianson. He's the co-director of the partnership Unemployment Inaccessible Technology or PEAT. Josh, welcome to the Workology podcast.
Ep 234 - Understanding Workplace Accessibility Technology TestingWorkology
I’m joined by Hadi Rangin. Hadi is an information technology accessibility specialist for Accessible Technology Services (ATS), which includes the Accessibility Technology Center (ATC) and DO‑IT. His main focus in working with DO‑IT is to promote accessible design for students across the nation, and working with staff, developers, administration, and technology vendors. Hadi has worked with companies including Zoom, Microsoft, Workday, and Peoplesoft.
The modern workplace and the role of the LMS - or not!
This article originally appeared in Training & Development magazine June 2017 Vol 44 No 3, published by the Australian Institute of Training and Development.
Matt May tweeted an observation in 2016 introducing Trickle-Down Accessibility and recognized prioritizing our blind customers could lead to less support for others.
Focusing on screen reader accessibility has distinct advantages for product developers. If your application works with a screen reader, it should also be usable with a keyboard, voice recognition, and switch control devices. Screen reader accessibility also falls in line with automated testing tools.
However, there are many disabilities, and assistive technologies, that are not necessarily benefited by this focus on the blind/low-vision community. Color contrast, closed captioning, readability, consistency in design, user customization, session timeouts, and animation distraction are just a few examples of concerns that often go unaddressed.
20 proven ways to improve communication skills in 2021AbuHasanSiddique2
Communication is the key to human success on this planet. The survival of social animals like ourselves would be impossible without the development of ways to exchange ideas and knowledge. Communication is as important for survival in modern days as it was for our cave-dwelling forefathers. Improving communication skills is the modern equivalent of making better flint tools. In this article, we are going to talk about 20 proven ways to Improve Communication Skills.
Within this module, you will learn about what a digital footprint is, and how this can impact your professional life. The second topic you will learn about digital overload, and how it can impact us at work. The third topic introduces how digital technologies can impact self esteem and potentially take a toll on our physical health. Finally, you will also be given some tips and methods that you can use to help ensure that you are able to switch off and rest better.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
3. This
talk
will
not
include
technical
tweaks
and
secrets.
No
developers
were
harmed
during
the
make
of
this
presentaGon.
(MAYBE)
V
I
E
W
E
R
’S
A
D
V
I
S
O
R
Y
5. A. Currently
available
technology
B. The
world
of
the
deaf/hard
of
hearing
C. Business
insights
D. PracGcal
examples
E. WaveAmp
Open
Source
F. Wrap
up
(if
we
have
Gme)
6. RIGHT
/
DERECHO
LEFT
/
IZQUIERDA
GUIDE
ME
TO
THE
BOTTLE
OF
WATER
GUÍA
ME
A
LA
BOTELLA
DE
AGUA
7. Advance
resides
in
mutual
collaboraGon.
without
the
help
of
others,
people
who
need
guidance
to
complete
basic
tasks,
would
not
make
it.
8. Before
I
started
working
on
this
project,
I
knew
nothing
about
the
challenges
I
had
to
address.
But
as
I
went
on
and
on,
I
realized
that
I
do
not
have
to
do
much.
My
business
already
provides
accessibility
features.
They
are
simply
not
presented
as
such…
Your
business
provides
accessibility
features.
Your
PBX,
your
hardware,
your
so[ware
–
they
provide
accessibility
features.
9. THESE
BREAKTHROUGHS
TRANSFORM
THE
LIVES
OF
MILLIONS
OF
PEOPLE
AROUND
THE
WORLD.
ACTUALLY,
THEY
TRANSFORM
ALL
OF
US
AND
ALL
OF
OUR
LIVES
ENTIRELY.
10. ASLAN
Meet
ASLAN!
• ASLAN
stands
for
Antwerp's
Sign
Language
ActuaGng
Node
• ASLAN
is
an
AutomaGc
Sign
Language
Interpreter
• ASLAN’s
body
is
3D
printed!
• Used
during
lectures
and
presentaGons
in
class
rooms
…or
even
during
presentaGons
like
this
one
11. Brain-to-text
• The
paGents
read
sample
text
aloud
during
the
study
• machine
learning
algorithms
extract
the
most
likely
word
sequence
from
the
signals
• automaGc
speech-‐to-‐text
methods
create
the
text
output
• word
error
rates
–
as
low
as
25%
• The
Brain-‐to-‐Text
system
might
lead
to
a
speech-‐communicaGon
method
for
locked-‐in
(unable
to
communicate)
paGents.
14. • Imagine
all
this
combined.
• Now
imagine
all
this
combined
with
your
knowledge,
with
your
experience,
with
your
so[ware,
with
your
hardware.
• You
would
think
that
all
this
knowledge
results
in
evolved
communicaGon.
• You
would
think
that
all
this
changes
the
way
we
communicate.
It
makes
the
way
we
communicate
look
a
bit
outdated,
doesn’t
it?
• You
would
think
that
we
should
be
able
to
communicate
without
boundaries,
deaf,
blind,
young,
old,
smart,
silly,
no
mafer
the
language,
no
mafer
the
culture.
Yes,
but
no.
And
that
is
the
reason
I
am
here
today.
15. WELCOME
TO
THE
WORLD
OF
DEAF
Know
what
you
are
gehng
involved
into
16.
The
world
is
built
around
the
hearing
and
the
seeing,
it
is
not
enGrely
comfortable
for
people
with
challenges.
In
order
to
understand,
we
would
need
to
relate
to
the
actual
pracGcal
problem.
Did
I
say
a
PROBLEM?
There
are
some
upsides
(concentraGon,
relax)
along
the
downsides
(gates
changing,
crosswalks)!
17. DEAFNESS
IS
NOT
A
PROBLEM
closed
fully-‐funcGonal
cultural
society
enGrely
separate
from
the
closed
society
of
the
hearing
DEAF
/
HARD
OF
HEARING
HEARING
1
18. MISUNDERSTANDINGS
OCCURING
WITH
BOTH
HEARING
AND
DEAF
CONFUSION
OF
THE
TEXT
MESSAGE
we
guess
the
tone,
the
mood,
the
enGre
meaning
INTONATION
defines
the
manner
of
the
message
and
is
visually
accompanied
by
different
facial
expressions
and
gestures
to
ease
and
ensure
that
the
message
is
actually
processed.
EMOTION
emoGon
cannot
be
transmifed
with
email
or
text
in
its
enGrety.
CAPS
LOCK
and
punctuaGon
are
o[en
used
to
emphasize
19. You
may
see
that
even
without
any
physical
challenges
and
with
all
the
means
of
communicaGon,
we
are
sPll
not
enPrely
able
to
understand
each
other.
20. COMMUNICATION
ONLY
HAPPENS
IF
WE
UNDERSTAND
EACH
OTHER
The
main
difference
between
non-‐visual
communicaGon
(wrifen
and
telephone)
and
visual
(f2f
and
video)
is
that
the
visual
requires
us
to
be
EMOTIONALLY
INVOLVED.
21.
DIFFERENT
SITUATIONS
REQUIRE
DIFFERENT
APPROACH
2
HARD
OF
HEARING
DEAF
DEAF
AND
MUTE
…and
a
variety
of
mixes:
hearing,
mute,
deaf,
hard
of
hearing…
22. HEARING
LOSS
AFFECTS
communicaGon,
cogniGon,
behavior,
social-‐emoGonal
development,
academic
outcomes,
vocaGonal
opportuniGes.
DEAF
PEOPLE
CAN
DO
ANYTHING…EXCEPT
HEAR
3
23. The
answer
is:
Yes
…and
no.
Are
you
able
to
choose
whether
to
adopt
accessibility
features?
24. Accessibility features are not only applicable as
such, they are pretty much the future of
communication.
• There
is
no
obligatory
standard
yet
that
regulates
how
much
of
accessible
our
stuff
should
be.
• You
are
sGll
free
to
decide
whether
you
would
adopt
accessibility
features.
But
are
you
really…
• Based
on
the
staGsGcs,
I
conclude
that
if
you
do
not
adopt
at
least
parGally
some
accessibility
features,
you
might
be
sooner
or
later
running
out
of
business.
25. 0,2%
COLOMBIAN
POPULATION
IS
DEAF
=
AT
LEAST
1
DEAF
FRIEND
ON
FACEBOOK
1
BILLION
AFFECTED
BY
NOISE
POLLUTION
5%
OF
THE
WORLD
POPULATION
360
MILLION
PEOPLE
HEARING-‐CHALLENGED
27. WHY
YOU
WANT
YOUR
APPS/SERVICES/PRODUCTION
ACCESSIBLE
28. WHY
YOU
WANT
THEIR
APPS/SERVICES/PRODUCTION
ACCESSIBLE
OTHERS
DON’T
29. It
could
be
that
they
do
not
relate
to
the
challenges
(their
business
is
blooming
and
they
do
not
need
this
extra
customer
flow).
BUT
ACCESSIBILITY
IS
BECOMING
A
REQUIREMENT
AND
NOT
A
NECESSITY
Although
not
legally
obligatory,
accessibility
is
pushed
by
large
manufacturers
(such
as
Apple
for
example)
and
looks
like
that
some
steps
towards
it
becoming
a
standard
are
made.
30. Others
might
believe
that
there
is
no
money
in
accessibility
(or
it
is
too
large
of
a
hassle
to
consider
it)
BUT
ACCESSIBILITY
CAN
BE
FUNDED
1) government/union
funding,
2) crowdfunding
of
part
of
your
product/project
(think
social
and
viral,
think
your
exisGng
clients
and
channel
partners),
3) collaboraGons
with
other
players
on
the
market,
4) verGcals
and
horizontals,
5) cross-‐pollinaGon
with
other
products,
services
and
technology.
31. Others
may
think
that
it
is
a
very
hard
market
BUT
ACCESSIBILITY
WILL
PROVIDE
YOU
WITH
A
NOBLE
RECURRING
PAYABLE
AND
PATIENT
USER
STREAM
We
are
all
very
aware
how
much
it
costs
to
have
a
limited
choice
and
what
the
value
of
anything
that
provides
improved
quality
of
living
is.
32. Others
might
believe
that
there
is
no
business
value
to
accessibility
ACCESSIBILITY
IS
HIGHLY
RESPECTED,
WELL
ACCEPTED
AND
WILL
INCREASE
YOUR
BUSINESS
AWARENESS
The
most
sustainable
business
is
the
business
with
social
value.
There
are
many
business
examples
here
involved
with
social
anything,
from
social
funding,
social
acGviGes,
to
social
media
itself.
34. 1. DOES
IT
SERVE
A
PURPOSE
2. RECOGNIZE
EXISTING
FEATURES
3. PRIORITIZE
ADDITIONAL
FEATURES
FOR
BROADER
AUDIENCE
4. RESEARCH
CompeGGon
is
an
outdated
unsustainable
concept.
5. LEGAL
MATTERS
/
PATENTS
(the
only
serious
issue)
6. FUNDING
/
DEVELOPMENT
TIME
CONTRIBUTION
Reach
out
to
other
companies
7. OPEN
SOURCE
(sensiGve
topic)
8. PROPOSITIONS
NOT
SOLUTIONS
No
one
needs
fixing!
9. RAISE
AWARENESS
THE
LAZY
ACCESSIBILITY
GUIDE
TO
CHANGING
THE
WORLD
37. Imagine
that
you
are
deaf
and
your
credit
card
got
stolen.
You
want
to
contact
your
bank
to
block
the
card.
TOO
MANY
COUNTRIES
DO
NOT
ENFORCE
ACCESSIBILITY
ACCESS
TO
EXTREMELY
IMPORTANT
SERVICES.
So
all
you
can
do
is
choose
one
of
the
following
opGons…
39. DEAF
USER
DEAF
USER
HEARING
USER
DEAF
AGENT
DEAF
AGENT
HEARING
AGENT
YOUR
CALL
IS
IMPORTANT
TO
US….
…and
a
variety
of
hearing,
mute,
deaf,
hard
of
hearing…
41. • USE
WIDEBAND
AUDIO
extends
the
frequency
range
for
the
audio
signals
• USE
NOISE
REDUCTION
filtering
unwanted
noises
–
removing
white
and
surrounding
noises
• USE
EQUALIZER
already
deliver
some
frequency
modificaGon
to
correct
the
“bad”
frequencies
and
to
deliver
conGnual
sound
Nopes:
1)
non-‐customizable
–
they
opGmize
to
the
standard
hearing
limits,
2)
do
not
take
into
consideraGon
both
years
HARD
OF
HEARING
THE
SMALL
ACCESSIBILITY
GUIDE
TO
CHANGING
THE
WORLD
43. WHAT
CAN
WE
DO
BETTER
ADVANCED
EQUALIZER
/
Wave
Amplifier
MODIFIES
db
AND
Hz
for
opGmal
hearing
STANDARD
ALGORITHMS
CAN
BE
APPLIED
DIRECTLY
TO
THE
SERVER
50. • VIDEO
FEATURES
(video
call
center)
support
video
calls
/
detect
incoming
video
visual
IVRs
video
queues
(not
yet
supported?)
• CHAT
• CHAT
+
VIDEO
THE
SMALL
ACCESSIBILITY
GUIDE
TO
CHANGING
THE
WORLD
DEAF
USER
DEAF
AGENT
51. • CAPTIONED
SERVICES
VOICE
TO
TEXT
PHONES
WITH
CAPTIONS
• VRS
(INTERPRETER)
DEAF
USER
HEARING
AGENT
THE
SMALL
ACCESSIBILITY
GUIDE
TO
CHANGING
THE
WORLD
52. WHAT
CAN
WE
DO
BETTER
• VIDEO
WIDER
CONTROL
OVER
THE
CAMERA,
ZOOM
HIGH
FPS
AND
HIGH
RESOLUTION
EMOTION
DETECTION
(FACIAL
EXPRESSIONS/TONE)
AUTOMATIC
SIGN
LANGUAGE
INTERPRETER
?