here have a presentation about apple, the issues i found online and some suggestions by like 5 college students just to finish our semester lolololol

2. APPLE
INC.
MULTINATIONAL COMPANY
PRESENTED BY
ATIKAH MUNIRAH
NUR FATHIHAH
NUR AYESHA
JOEY JONG
NUR SYAZWANA

3. TABLE OF
CONTENTS
1 - THE COMPANY AND ITS
HISTORY
2 - ISSUE 1: QUALITY MANAGEMENT
3 - ISSUE 2: ANTI-
COMPETITIVENESS
4 - SUGGESTION 1: IMPLEMENT
ONLINE MONITORING
MANAGEMENT
5 - SUGGESTION 2: IMPROVE
QUALITY MANAGEMENT

5. WHAT IS APPLE INC.?
AN INTRODUCTION
AMERICAN COMPUTER AND CONSUMER
ELECTRONICS MULTINATIONAL COMPANY

6. WHAT WAS APPLE INC.?
THE BEGINNING
A SMALL, GARAGE-MADE COMPUTER COMPANY
FOUND BY TWO COLLEGE DROPOUTS

7. WH0 WERE THEY?
THE FOUNDERS
STEVE JOBS STEVE WOZNIAK
FOUNDER CO-FOUNDER

8. THE APPLE SEED
THE HISTORY
APPLE INC. WAS
FORMERLY KNOW AS
APPLE COMPUTER CO.
“CHANGING THE WAY PEOPLE
VIEWED COMPUTERS”
THE VISION
ORIGINAL MACINTOSH

9. THE APPLE SPROUT
1970S
APPLE I
FIRST SOLD WITHOUT A
MONITOR, KEYBOARD, OR
CASING UNTIL 1977
SERIOUSLY THOUGH. WHAT.
APPLE II
REVOLUTIONIZED THE COMPUTER
INDUSTRY WITH THE INTRODUCTION OF
SCREENS WITH COLOR GRAPHICS

10. THE APPLE SAPLING
1980S
WOZNIAK’S LEAVING, 1983
LOST INTEREST IN THE DAY-TO-DAY
OPERATIONS OF APPLE COMPUTER
THIS
IS
WOZNIAK
BTW
AND
THIS
IS
JOBS
JOBS’ LEAVING, 1985
AFTER CONTROVERSY WITH JOHN
SCULLEY, HE WENT TO PURSUE
BIGGER OPPORTUNITIES AND BOUGHT
PIXAR

11. THE BLOSSOMING
1990S
REPORTED ITS HIGHEST
PROFITS TO DATE
ONLY DUE TO THE PLANS THAT
JOBS HAD ALREADY PUT IN
PLACE BEFORE HIS DEPARTURE
APPLE’S DEMISE
IMAC
JOBS' DECISION NOT TO
LICENSE APPLE'S SOFTWARE

12. THE APPLE FRUIT
2000S
THE IPHONE LAUNCH
IPHONE 2007
HUGELY SUCCESSFUL
TOUCH-SCREEN CELLULAR
PHONE
AND THE PASSING OF
STEVE JOBS DUE TO
CANCER IN 2011
REST IN PEACE

13. THE GROWTH
PRESENT TIME
WAS THEN CHANGED
TO APPLE INC.
APPLE COMPUTER CO.
POPULARITY OF THE IPHONE
PROPELLED APPLE TO BECOME
THE FIRST COMPANY VALUED AT
1,000,000,000 DOLLARS IN 2018
THEN DOUBLED THAT FIGURE
TWO YEARS LATER

14. APPLE INC.
ISSUES
WHAT WERE THEY?
WHY
ARE
WE
HERE
HAT
ARE
WE
DOIN

15. ISSUE 1: QUALITY MANAGEMENT -
OVERHEATING ISSUES
WHY WAS IT HAPPENING?
WHAT WERE THE PROBLEMS?
HOW DID APPLE OVERCAME IT?

16. OVERHEATING ISSUES
MAINLY CAUSED BY A BUG
IN THE IOS 17 OPERATING
SYSTEM
THE BUG WAS IDENTIFIED AS THE
ROOT CAUSE OF OVERHEATING
ESPECIALLY ON IPHONE 15
MODELS

17. CAUSES AND FACTORS
UPDATES TO CERTAIN
THIRD-PARTY APPS LIKE
INSTAGRAM AND
ASPHALT 9
USAGE OF A 20-WATT
OR HIGHER CHARGER

18. CHALLENGES
SOFTWARE COMPLEXITY
COLLABORATION WITH THIRD-
PARTY SOFTWARE DEVELOPERS
USER EXPECTATIONS
THOROUGH TESTING

19. STRATEGIES
ACTIVATING LOW POWER MODE
UPDATING TO THE LATEST
SOFTWARE
DISABLING BACKGROUND ACTIVITY

20. ISSUE 2: THE EXCESSIVE ANTI-
COMPETITIVENESS OF APPLE
WHY WAS APPLE THIS WAY?
WHAT WAS THE REASON?
HOW DID APPLE AVOIDED IT?

21. ISOLATIONIST ISSUES
APPLE IS AN ISOLATIONIST AND
AVOIDS COMPETITION WITH OTHER
COMPANIES
THIS OBSTRUCTS THEIR SALES AND REPUTATION AS A WIDELY
KNOWN COMPANY

22. CAUSES AND FACTORS
BEING ANTI-COMPETITIVE PRODUCES FEWER
SALES
CUSTOMER COMPLAINTS REGARDING SOFTWARE
COMPETITION IN INNOVATION WITH OTHER
COMPANIES

23. CHALLENGES
USER COMPLAINTS ABOUT
SOFTWARE
CHANGING TRENDS AND
ALGORITHM CYCLES

24. STRATEGIES
IMPLEMENT THE NEED FOR COMPETITION
STAY AHEAD OF OTHER COMPANIES
IMPROVING MARKETING AND QUALITY TEAM
CONTINUOUSLY MONITOR COMPETITION AND
STAY AHEAD OF TRENDS

25. APPLE INC.
SUGGESTIONS
WHAT THE COMPANY CAN IMPLEMENT
WHY
DO
I
EXIST
THIS
HY
DO
WE
SUFFE

26. SUGGESTION 1: IMPROVING MANAGEMENT
OF ONLINE MONITORING AND DEVICE
USAGE

27. REASONS
LARGE NUMBER OF MINORS AND CHILDREN USE
APPLE PRODUCTS
OVERLOOKED ADULT TARGETED CONTENT
PROVIDING A SAFER BROWSING EXPERIENCE
ENHANCING PERKS FOR APPLE PRODUCT USERS

28. STRATEGIES
SETTING REQUIREMENTS AND USAGE OPTIONS
STRICT BROWSING LIMITS ON SAFARI
IMPROVING CONTENT MONITORING AND
GUIDELINES

29. SUGGESTION 2: IMPROVE STEPS FOR THE
PRODUCT QUALITY MANAGEMENT TEAM

30. REASONS
CUSTOMER SATISFACTION
COMPETITIVE ADVANTAGE
MINIMIZED DEFECTS AND RETURNS

31. STRATEGIES
IMPLEMENT INNOVATIVE TESTING APPROACHES
ESTABLISH A FEEDBACK SYSTEM
IMPROVE SUPPLY CHAIN TRANSPARENCY

32. APPLE INC.
A LARGE AND WELL-KNOWN
MULTINATIONAL COMPANY
WORTH TRILLIONS
MADE THE FIRST OF PORTABLE
COMPUTERS
FLAWED NONETHELESS
IMPERFECT BUT THRIVING