Teem, an app focused on increasing the participation and sustainability of commons-based peer production communities (e.g. Wikipedia, free software, Arduino), although it may be applied to other open online communities (networks, open organizations) or even social movements (social centers, collectives). After doing intensive social research and prototype testing, we are aware of the main needs of the different roles within a community (following the classical 1-9-90 rule: core, occasional collaborators and users), and the tools they typically lack (related to management and internal organization, listing the subprojects available and the needs of each). The app is grounded on these findings to reduce the frustrations of all participants and increase participation (90s=>9, 9s=>1)... while providing a kind-of project management tool for communities (but informal/liquid/open to fit the context) together with a work-space with collaborative edition (like a google-doc) and a group chat (like a whatsapp/telegram group).

1. App for growing your community
Samer Hassan - Antonio Tapiador

2. Share the lean design process
Share what we have learned on
communities
Introduce the app

3. The creative process
How people think it is
How it is in reality

5. Creative workshop
of new tools for collaboration
in communities

10. Dissemination
Decision making
Reception
Emotions
Coordination
Moments of communication
and collaboration

11. Current tools they use
Mail Face to face Google Drive
Pad
Whatsapp
Telegram

12. Task management and
participation visibility

13. 11 interviews

15. Management Tools?
Deadlines?
Resources?
Formality?
Projects?
Tasks?

16. Proposal management

17. 11 more interviews

20. 1 / 9 / 90

22. 1-9-90 rule

23. Now...
Think of a community
you participate(d) in...
...and your role within it...

24. Role 1%: Common Needs
● To support community sustainability
● To delegate and share responsibilities
● To assess the community by knowing
what is happening

25. Role 9%: Common Needs
● To help others, to lead
initiatives (change things, to
progress)
● To get recognition from others

26. Role 90%: Common Needs
● To check if aligned to community’s values/aims
● To explore what is happening and consuming
● To meet people face-to-face, matching profiles

27. Personas

28. Prototipos

29. Rewards

30. Dashboard

31. Workgroups

32. Learn by doing

33. Welcome new people

37. Crowdoing

38. For the 90’s

39. For the 9’s

40. (Re)design

41. 41

42. 42

43. 43

44. 44

45. 45

46. 46

47. 47

49. https://teem.works