This document summarizes a presentation for F5 partners on the F5 UNITY Channel Program. It discusses the structure of the UNITY program in APAC, including three partnership tiers (Authorized, Silver, Gold) with increasing benefits and revenue requirements. It outlines the deal registration and Partner Value Discount processes, describing how partners can receive additional discounts by adding value during sales engagements. It also discusses automation of the deal registration and PVD workflows using Salesforce.com technologies to streamline opportunity management between F5 and partners.
2. Today’s Presentation for Partners
Unity Overview – Dean Darwin (VP WW Channels)
APAC Unity Program Structure - Wong Hwa Cheong (RVP APAC Channels)
Unity Deal Reg and PVD Workflow – Jason Wiley (Mgr, Sales Systems)
Q & A
3. F5 UNITY Channel Program
Dean Darwin
Vice President Worldwide Channels
September 2011
9. F5’s UNITY Deal Registration
One
Opportunity
One
Registration
One
Distributor
10. Deal Registration Philosophy
Base Fulfillment Partner Value
1. Goal: 100% Opportunity Deal Registration at F5 Networks
2. Opportunity profitability comes from registration and PVD
3. Differentiation between “Fulfillment” and “Value-Add” within program
4. Ability to gain margin by adding value as defined during sales cycle
5. “Stackable” discount with access to other F5 incentive programs
Discount Spread
Partner Profitability
11. Deal Registration Process
• First step in the Process:
How is opportunity initiated?
– Partner Initiated = Partner Value Discount
– F5 Initiated = Fulfillment
• F5 Initiated?
– Opportunities are forwarded to qualified
partner through lead forwarding
– Partner can move from Fulfillment to
Partner Value through the sales process
• Sales Tools
– Distribution Portal used to get pricing/status
of deals
– Partner Portal uses to track registrations
and forward opportunities
– F5’s Salesforce.com database used for all
12. Partner Value Discount (PVD)
• F5’s PVD Program differentiates between
“Fulfillment” and “Value Add” transactions
• All value-add rule scenarios are published
which aids in full transparency
• Each theater has their own specific PVD
rule base
• Partners are rewarded with extra margin
for adding value and earning PVD
• No application process for PVD, the F5
Account Manager is responsible for
awarding PVD
• Distributors are automatically notified
when PVD is approved
14. Program Benefits we have seen so far…
1. Total theater partner pipeline increased by 300%
2. Partner profitability greatly increased
3. Distribution Partner’s profitability increased and
increased visibility to entire pipeline
4. Better deal coordination, planning and leverage
5. Quicker sales cycles
6. Larger deal sizes (SW attach increased)
7. Clearer rules of engagement
15. F5’s Program Expectations
1. This program is very beneficial and aids in partner profitability
and history shows it works
2. This program and it’s mechanics are covered by F5
Confidentiality terms in the reseller/distributor agreement
3. Non-Compliance is not an option and can result in termination
4. Any pricing mistakes or not adhering to the terms will not be
honored by F5 and the PO will be turned away
5. F5 reserves the right to pull any Deal Registration or offer
multiple Deal Registrations based on the business condition
6. F5 Cannot force a customer to buy from you
17. Goal: Deliver the best solutions to our joint customers
Introducing UNITY
F5 APAC Partner Programme
VAD and VAR channel
Committed sales,
pre-sales and
professional services
specialists
Adding value and
delivering uplift through
channel initiated and
managed opportunities.
18. To Deliver this Goal
One APAC
partner
program
One APAC
pricelist
Helping you sell
more and earning
more on each sale
Making it easy to do Business with F5
27. Obtaining Partner Value Discount
Four clear criteria to receive
Partner Value Discount
Unity
partner
Customer Opportunity
8-10% Fulfilment Discount
Entered onto:
Entered onto:
Partner is adding value
7-10% PVD Discount granted
28. 1
Clearly Defined Rules for
Partner Value Discount
2Provide Pre-
Sales
Services to
Opportunity
3 4Partner led
Opportunities
Grow
opportunity
with Software
Module Attach
Provide
StrongBox
Evaluation
Equipment
29. Rules for Partner Value Discount
Grow opportunity
with strategic
Software Module
Attach
Partner positions and sells strategic product modules
Security
Eg - Access Policy Manager, Application Security
Manager
Performance
Eg - Web Acceleration Module, WAN Optimisation
Module
Availability
Eg – Global Traffic Manager, Link Controller
30. Rules for Partner Value Discount
Provide
Engineering
Services to
Opportunity
Partner engineer installs and configures evaluation/StrongBox
equipment
Partner engineer provides in-depth technical research and
assistance on the design or implementation of F5 solutions
Partner engineer implements an F5 iRule to solve customer
issues
Partner engineer presents an in-depth technical presentation in
support of a sales engagement
Partner engineer works with customers on all technical
requirements as part of the on-going sales engagement
Partner SE at first Sales call only would NOT qualify for PVD
31. Rules for Partner Value Discount
Provide
Strongbox
Evaluation
Equipment
Provide evaluation equipment to support
the sales engagement
StrongBox either partner or distributor owned
32. Rules for Partner Value Discount
Partner led
Opportunities Partner leads F5 generated opportunity from inception
to close
Partner is responsible to run the opportunity using
whatever sales engagements required to ensure
success
Partner agrees to lead with F5 on the opportunity and
will utilise any internal F5 resources (i.e. F5 PRC, F5
whitepapers, F5 solution sets, DevCentral etc.) to win
the engagement.
33. Benefits for F5 Partners
Transparent monitoring
of pipeline and results
One Opportunity – One
Partner – One
Distributor
One price list across
APAC
Clear definition of
Value Add for
Distribution and
Partners
Joint planning and
execution of business
plans & marketing
programmes
Investment and margin
support through
Deal Registration &
Partner Value Discount
34. Partners Response to UNITY….
Avnet Technology Solutions
“The UNITY program provides great incentives to the channel, clearly defines what
partners need to do to draw benefits from new opportunities and highlight what F5
will provide in return. This is essential for the success of any channel program.”
Bennett Wong, Country General Manager, Avnet Technology Solutions Singapore
Dimension Data Asia Pacific
“F5 UNITY strategy is unique as it gives partners incentives to grow business and
earn more, whilst protecting the reseller working on the opportunity.
The program’s discount structure, excellent support and training features have
helped us maximize returns on our F5 investments. Those are persuasive reasons
for stepping up our commitment in the application delivery market.”
Andy Cocks, Director Solutions Development Group & Alliances
36. Building upon the latest salesforce.com cloud technologies to
make it easier for partners and F5 to manage opportunity deal
flow:
UNITY Sales Systems
• Simplify authentication by
removing login requirement
• Intelligent cookie settings to
streamline form entry process
• 3 Easy form sections to qualify
customer project opportunity
• Seamless deal forward support
Deal Registration
• Real time deal registration alert
notifications
• Collaborative distribution tools
to streamline quote to cash
processing
• Transparent deal flow visibility
within partner opportunity
portals
PVD Automation
49. Building upon the latest salesforce.com cloud technologies to
make it easier for partners and F5 to manage opportunity deal
flow:
UNITY Sales Systems
• Simplify authentication by
removing login requirement
• Intelligent cookie settings to
streamline form entry process
• 3 Easy form sections to qualify
customer project opportunity
• Seamless deal forward support
Deal Registration
• Real time deal registration alert
notifications
• Collaborative distribution tools
to streamline quote to cash
processing
• Transparent deal flow visibility
within partner opportunity
portals
PVD Automation