2016 predicted to be breakout year for blockchain technology in corporate banking
New research from Mercator Advisory Group examines activity in blockchain technology and use cases for corporate banking expected to be piloted in 2016
In an age of consumer choice, anything that hints of hurting the account holder is a big mistake. If consumers think that you’re out to get them, you’ll lose their loyalty (and the revenue they bring). As proof, we surveyed 504 random US consumers about their banking experiences and found several data points that support the idea that advocacy is critically important. We put those stats — as well as quotes from industry analysts — in this presentation.
Etude PwC : "Digital Banking Survey" (2014)PwC France
http://pwc.to/1jQNy0n
Le secteur bancaire ne doit cesser d'innover pour continuer de satisfaire les besoins de leurs clients au temps de la digitalisation. Retrouvez toutes les conclusions PwC sur ce sujet.
2016 predicted to be breakout year for blockchain technology in corporate banking
New research from Mercator Advisory Group examines activity in blockchain technology and use cases for corporate banking expected to be piloted in 2016
In an age of consumer choice, anything that hints of hurting the account holder is a big mistake. If consumers think that you’re out to get them, you’ll lose their loyalty (and the revenue they bring). As proof, we surveyed 504 random US consumers about their banking experiences and found several data points that support the idea that advocacy is critically important. We put those stats — as well as quotes from industry analysts — in this presentation.
Etude PwC : "Digital Banking Survey" (2014)PwC France
http://pwc.to/1jQNy0n
Le secteur bancaire ne doit cesser d'innover pour continuer de satisfaire les besoins de leurs clients au temps de la digitalisation. Retrouvez toutes les conclusions PwC sur ce sujet.
Fintech Strategic Roadmap for the UK’s Largest Banks: our MIT Fintech course ...Luis Castejon-Martin
It is a pleasure to share with you our final report for the MIT Fintech Future Commerce course, Capstone Project Group 168, developed during this year by a dream team of very experienced managers and consultants as @Colin Bennett @Parrish Pryce-Williams @Andrea Monaco and @Jackie Noakes, working in the financial sector in London (except me in Madrid).
The main goal of the report is to develop our Fintech Strategic Roadmap for the UK’s Largest Banks: HSBC, Barclays, Lloyds, RBS and Santander.
The key recommendation is that every banking incumbent requires a robust Fintech Strategic Roadmap.
Capgemini Smart Analytics Solutions Platform for BankingCapgemini
Capgemini's Smart Analytics Platform for Banking is a powerful platform engine that leverages new technologies and techniques for the ingestion, collation and analysis of customer data.
For more information, please visit:
https://www.capgemini.com/banking-and-capital-markets/capgemini-smart-analytics-solutions
https://www.capgemini.com/insights-data-for-financial-services
Great Banking Experience by Service Design - Banks vs. FinTechsChristian Graf
Cash money and banks as we know it will be gone in the near future. Digital financial services by new FinTechs will rule our everyday routines. This could be one scenario. Another could be that banks outrun FinTechs in the long run because of their established
customer base and big budget. Which of the two scenarios is more likely?
Together, we will look into the realities and opportunities of innovative concepts from Banks and FinTechs. Learnings from the past 15+ years of eBanking and new financial services will be presented. You will see how successful service designs for new banking services were created – both from FinTechs and from Banks. With the help of a Value
Proposition Canvas we will analyse some new digital financial services.
In the end, we will discuss the recent develoment in the FinTech realm: the first FinTech got a banking license in Germany. Now, time seems to be near that FinTechs and Banks compete even more, or they cooperate. The hypothesis is: FinTechs or Banks or Bank plus FinTech – it does not matter. What matters is how well the service meets the user needs and provides a great customer experience. And service design is a great way to create such services.
Banking Disruption in Financial Services: Threats and OpportunitiesDogTelligent
There are three forces shaping the future of banking. Technology innovation is the first. For most traditional financial institutions -- banks and credit unions -- technology innovation is a weakness; instead, they rely on third-party firms ranging from established core providers to startups to provide them with a mix of products that they repackage and resell to their customers. Demographics is the second force. Millennials now account for 25% of the US population with 80 million and growing. The third force is the emergence of new business models on the one hand driven by Millennial demand and communication preferences, and on the other, enabled by new technologies as they are invented.
The report examines data from multiple sources and suggests potential defenses for institutions to fend off competitive threats from technology, retail, and telecom firms that are gaining traction in the payments and banking arenas.
2015-16 Global Chief Procurement Officer Survey - CPOCapgemini
Capgemini Consulting’s sixth Chief Procurement Officer (CPO) Survey examines Procurement Trends, Compliance Management, Advanced Analytics in Procurement, and the Total Supplier Experience. Since our last CPO Survey, much has changed. During the darkest economic hours, Procurement was called upon in many troubled organizations to stem costs in new and creative ways. For many Procurement executives, there was no longer the need to sell the value of its standard services (cutting costs). Instead, Procurement was being called upon as a partner to drive cost out across the organization, thus elevating Procurement executives into a highly visible role in the organization.
Companies that want to turn excellent customer experience into growth need to master Customer Journeys. Customer Journeys (the set of interactions a customer has with a brand to complete a task) and less moments of truth are what matter for a customer. Companies that master not only see an improvement in customer experience, loyalty, and operational productivity; they also see above-market growth.
BaaS-platforms and open APIs in fintech l bank-as-a-service.comVladislav Solodkiy
What is bank-as-a-service? And why it is so necessary for Asia-Pacific region? Download as pdf in English, Chinese, Korean and Japanese on www.bank-as-a-service.com. Read more on http://www.forbes.com/sites/vladislavsolodkiy/2016/08/03/what-asian-banks-can-learn-from-amazon-about-working-for-fintech/
Today's customers are fundamentally different from customers of past years as they are harder to acquire, retain, and delight because of the explosion in digital technologies consumers use day to day. New digital experiences are forcing banks to play catch-up and match the innovative and engaging interactions and products — such as mobile payments — that non-banks are offering to those same customers. This IDC research, sponsored by TCS Digital Software & Solutions Group, revealed three key themes for digital transformation in the banking industry.
Overview of industry trends and insights of Fortune 500 companies and startups' activities in the FinTech space. We cover banking tech (security, crm, analytics), payments (pos, money transfer, commerce), cyber currency (blockchain, bitcoin, wallets, cryptocurrency exchanges), business finance (lending, crowdfunding), personal finance (lending, wealth management, mortgage, credit), and alternative cores (banking, insurance).
Branching out: FinTech, rising CRE costs driving design strategy for U.S. banksJLL
A JLL research study of recent office and retail leasing activity among banks and financial services firms across the U.S. and Canada identified several trends for 2015.
Explore the top three trends here and see the impact to banking and financial services real estate.
Digital challenger banks are simplifying the financial world, creating a customer centric approach to services, and transforming the way banking is viewed by the public and the market
In order to develop a fact-based perspective, The Economist Intelligence Unit (EIU), sponsored by Hewlett Packard Enterprise, has conducted parallel surveys of more than 100 senior bankers and 100 Fintech executives. The objective is to determine their respective views on the impact of Fintech, the strengths and weaknesses of the participants and the likely landscape for the retail banking industry over the next five years.
Growing momentum for Disruption in FinTech:
Looking back and looking forward.
Recording of the Backbase webinar of December 18th, 2014.
In our 2014 closing webinar we will look back at the disruptive highlights of this year and we start looking forward to 2015.
From BBVA acquiring Simple, to more and more neo-banks popping up, fintech startups going IPO and omni-channel moving from marketing buzz to the real thing. In this 60 minute webinar, Backbase's Jouk Pleiter and Jelmer de Jong discuss the main trends and best practices for banks and credit unions to keep on disrupting in the digital banking space.
Fintech Strategic Roadmap for the UK’s Largest Banks: our MIT Fintech course ...Luis Castejon-Martin
It is a pleasure to share with you our final report for the MIT Fintech Future Commerce course, Capstone Project Group 168, developed during this year by a dream team of very experienced managers and consultants as @Colin Bennett @Parrish Pryce-Williams @Andrea Monaco and @Jackie Noakes, working in the financial sector in London (except me in Madrid).
The main goal of the report is to develop our Fintech Strategic Roadmap for the UK’s Largest Banks: HSBC, Barclays, Lloyds, RBS and Santander.
The key recommendation is that every banking incumbent requires a robust Fintech Strategic Roadmap.
Capgemini Smart Analytics Solutions Platform for BankingCapgemini
Capgemini's Smart Analytics Platform for Banking is a powerful platform engine that leverages new technologies and techniques for the ingestion, collation and analysis of customer data.
For more information, please visit:
https://www.capgemini.com/banking-and-capital-markets/capgemini-smart-analytics-solutions
https://www.capgemini.com/insights-data-for-financial-services
Great Banking Experience by Service Design - Banks vs. FinTechsChristian Graf
Cash money and banks as we know it will be gone in the near future. Digital financial services by new FinTechs will rule our everyday routines. This could be one scenario. Another could be that banks outrun FinTechs in the long run because of their established
customer base and big budget. Which of the two scenarios is more likely?
Together, we will look into the realities and opportunities of innovative concepts from Banks and FinTechs. Learnings from the past 15+ years of eBanking and new financial services will be presented. You will see how successful service designs for new banking services were created – both from FinTechs and from Banks. With the help of a Value
Proposition Canvas we will analyse some new digital financial services.
In the end, we will discuss the recent develoment in the FinTech realm: the first FinTech got a banking license in Germany. Now, time seems to be near that FinTechs and Banks compete even more, or they cooperate. The hypothesis is: FinTechs or Banks or Bank plus FinTech – it does not matter. What matters is how well the service meets the user needs and provides a great customer experience. And service design is a great way to create such services.
Banking Disruption in Financial Services: Threats and OpportunitiesDogTelligent
There are three forces shaping the future of banking. Technology innovation is the first. For most traditional financial institutions -- banks and credit unions -- technology innovation is a weakness; instead, they rely on third-party firms ranging from established core providers to startups to provide them with a mix of products that they repackage and resell to their customers. Demographics is the second force. Millennials now account for 25% of the US population with 80 million and growing. The third force is the emergence of new business models on the one hand driven by Millennial demand and communication preferences, and on the other, enabled by new technologies as they are invented.
The report examines data from multiple sources and suggests potential defenses for institutions to fend off competitive threats from technology, retail, and telecom firms that are gaining traction in the payments and banking arenas.
2015-16 Global Chief Procurement Officer Survey - CPOCapgemini
Capgemini Consulting’s sixth Chief Procurement Officer (CPO) Survey examines Procurement Trends, Compliance Management, Advanced Analytics in Procurement, and the Total Supplier Experience. Since our last CPO Survey, much has changed. During the darkest economic hours, Procurement was called upon in many troubled organizations to stem costs in new and creative ways. For many Procurement executives, there was no longer the need to sell the value of its standard services (cutting costs). Instead, Procurement was being called upon as a partner to drive cost out across the organization, thus elevating Procurement executives into a highly visible role in the organization.
Companies that want to turn excellent customer experience into growth need to master Customer Journeys. Customer Journeys (the set of interactions a customer has with a brand to complete a task) and less moments of truth are what matter for a customer. Companies that master not only see an improvement in customer experience, loyalty, and operational productivity; they also see above-market growth.
BaaS-platforms and open APIs in fintech l bank-as-a-service.comVladislav Solodkiy
What is bank-as-a-service? And why it is so necessary for Asia-Pacific region? Download as pdf in English, Chinese, Korean and Japanese on www.bank-as-a-service.com. Read more on http://www.forbes.com/sites/vladislavsolodkiy/2016/08/03/what-asian-banks-can-learn-from-amazon-about-working-for-fintech/
Today's customers are fundamentally different from customers of past years as they are harder to acquire, retain, and delight because of the explosion in digital technologies consumers use day to day. New digital experiences are forcing banks to play catch-up and match the innovative and engaging interactions and products — such as mobile payments — that non-banks are offering to those same customers. This IDC research, sponsored by TCS Digital Software & Solutions Group, revealed three key themes for digital transformation in the banking industry.
Overview of industry trends and insights of Fortune 500 companies and startups' activities in the FinTech space. We cover banking tech (security, crm, analytics), payments (pos, money transfer, commerce), cyber currency (blockchain, bitcoin, wallets, cryptocurrency exchanges), business finance (lending, crowdfunding), personal finance (lending, wealth management, mortgage, credit), and alternative cores (banking, insurance).
Branching out: FinTech, rising CRE costs driving design strategy for U.S. banksJLL
A JLL research study of recent office and retail leasing activity among banks and financial services firms across the U.S. and Canada identified several trends for 2015.
Explore the top three trends here and see the impact to banking and financial services real estate.
Digital challenger banks are simplifying the financial world, creating a customer centric approach to services, and transforming the way banking is viewed by the public and the market
In order to develop a fact-based perspective, The Economist Intelligence Unit (EIU), sponsored by Hewlett Packard Enterprise, has conducted parallel surveys of more than 100 senior bankers and 100 Fintech executives. The objective is to determine their respective views on the impact of Fintech, the strengths and weaknesses of the participants and the likely landscape for the retail banking industry over the next five years.
Growing momentum for Disruption in FinTech:
Looking back and looking forward.
Recording of the Backbase webinar of December 18th, 2014.
In our 2014 closing webinar we will look back at the disruptive highlights of this year and we start looking forward to 2015.
From BBVA acquiring Simple, to more and more neo-banks popping up, fintech startups going IPO and omni-channel moving from marketing buzz to the real thing. In this 60 minute webinar, Backbase's Jouk Pleiter and Jelmer de Jong discuss the main trends and best practices for banks and credit unions to keep on disrupting in the digital banking space.
IC Management - Measuring the ImmeasurableJoris Claeys
For those looking for a better understanding of IC - Intellectual Capital - this is a must read. AREOPA is a leading edge knowledge and practice provider in Change Management, Risk Assessment, Knowledge Management and IC Management. Contact us for more information.
Matt Brennan, formerly the director, Surgical Support Services, Supply & Logistics at a large academic institution, developed this presentation to share the story of his experience working with a combined team of emergency department nurses and supply chain staff to develop a new, lean approach to supply management in the ED. Matt reviews the benefits that can be achieved using a Lean Six Sigma approach to continuous improvement with nursing staff, including:
- Significantly increasing nurse satisfaction and reducing nurse turnover
- Measurably reducing labor and supply costs
- Ensuring the optimal match between inventory management approach and the unique needs of each department, specifically, identifying less expensive methods of commodity product replenishment
- Working with a black belt consultant, this team of ED nurses, supply & distribution and administration staff held a Lean Six Sigma Kaizen event to redefine and redesign processes. Their results included:
- Fewer SKUs ordered on a daily basis
- Reduced staff touches
- Elimination of cycle counts within PAR areas
- Elimination of data entry errors
- Reduced nursing time spent on supply management
- Reduced restocking time for staff
- Fewer stock-outs (1.5%)
- Improved cabinet-system compliance (74% to 97%)
- Improved nursing engagement
This presentation is designed to help supply chain leaders in hospitals create effective partnerships with nursing teams, leveraging the unique strengths of both nursing and supply chain leaders in designing systems, and avoiding pitfalls that cause delays in making improvements to your supply management programs.
Lead generation and data retention-What should you know as an IT manager?Monomit Bhowmik
Role of an IT consultant in the field of digital marketing is crucial,The document gives a high level overview of the important facts that a consultant should be aware of.
Ensuring Cyber Security Resilience with a Skilled Workforce Zeshan Sattar
Cyber-attacks are increasing in frequency and effectiveness. The threat landscape, threat actors and tools employed are many and varied. But how have the threats evolved and what does the future evolution look like? CompTIA will describe the past, present and future evolution of Cyber Security threats and how organisations are trying to keep pace by building capability to defend against these threats. This presentation focuses on equipping your staff with the right skills to address these ever-changing challenges and what might the future shape of Cyber Teams look like.
Learn how artificial intelligence (AI) and machine learning are revolutionizing industries — this course will introduce key concepts and illustrate the role of machine learning, data science techniques, and AI through examples and case studies from the investment industry. The presentation uses simple mathematics and basic statistics to provide an intuitive understanding of machine learning, as used by firms, to augment traditional decision making.
https://quforindia.splashthat.com/
Copyright Notice:
This presentation is prepared by Author for Perbanas Institute as a part of Author Lecture Series. It is to be used for educational and non-commercial purposes only and is not to be changed, altered, or used for any commercial endeavor without the express written permission from Author and/or Perbanas Institute. Appropriate legal action may be taken against any person, organization, or entity attempting to misrepresent, charge, or profit from the educational materials contained here.
Authors are allowed to use their own articles without seeking permission from any person, organization, or entity.
Artificial intelligent systems in finance have exploded over the last few years. Many institutions are struggling to leverage these new AI systems and machine learning approaches to risk management. This is particularly true for applications to risk models that are subject to regulatory scrutiny where transparency limits applications of these new approaches. Co-sponsored with PRMIA (Professional Risk Managers’ International Association), this session will provide an overview of the current state of applied machine learning and artificial intelligence for risk modeling and how it can be applied for monitoring risk and building new risk models.
Copyright Notice:
This presentation is prepared by Author for Perbanas Institute as a part of Author Lecture Series. It is to be used for educational and non-commercial purposes only and is not to be changed, altered, or used for any commercial endeavor without the express written permission from Author and/or Perbanas Institute. Appropriate legal action may be taken against any person, organization, or entity attempting to misrepresent, charge, or profit from the educational materials contained here.
Authors are allowed to use their own articles without seeking permission from any person, organization, or entity.
Machine Learning and AI: An Intuitive Introduction - CFA Institute MasterclassQuantUniversity
Learn how artificial intelligence (AI) and machine learning are revolutionizing financial services — this course will introduce key concepts and illustrate the role of machine learning, data science techniques, and AI through examples and case studies from the investment industry. The presentation uses simple mathematics and basic statistics to provide an intuitive understanding of machine learning, as used by financial firms, to augment traditional investment decision making.
This overview session offers a tour of machine learning and AI methods, examining case studies to understand the technology companies, data vendors, banks, and fintech startups that are the key players in trading and investment management. Practical examples and case studies will help participants understand key machine learning methodologies, choose an algorithm for a specific goal, and recognize when to use machine learning and AI techniques
Aslapr market research for entrepreneurs mg irc presentation 09 22-14Mark Goldstein
See latest version (11/19/14) at http://www.slideshare.net/markgirc/ahwatukee-co-c-market-research-for-entrepreneurs-mg-irc-presentation-111914
Mark Goldstein of International Research Center presented an updated version of his Market Research for Entrepreneurs presentation at the Arizona State Libraries, Archives & Public Records (ASLAPR) on Monday, September 22, 2014 in Phoenix, AZ. It focused on easy, low-cost ways to evaluate your target market, identify emerging trends, and anticipate competition.
What regulation for Artificial Intelligence?Nozha Boujemaa
Should we regulate Artificial Intelligence? What are the challenges to face bias in data and algorithms? What is trustworthy AI? AI HLEG (European Commission) and AIGO (OECD) feedback experiences and recommendations. Example in precision medicine: AI/ML for medical devices
Minne analytics presentation 2018 12 03 final compressedBonnie Holub
Monday was another great conference by MinneAnalytics! #MinneFRAMA was a great success with over 1,100 attendees at Science Museum of Minnesota. Alison Rempel Brown is a great host! A Teradata colleague told me that her post about my presentation "blew up" with hits and she got over 2K views, and 60+ likes. I'm proud to be a part of this great #datascience organization brining #machinelearning and #artificialintelligence #analytics to our #bigdata clients. If you want my slides, here they are.
The solution to many corruption challenges in procurement is the use of advanced technology such as AI, data analytics and blockchain. This presentation was made at the MICG Annual Procurement Conference in Kuala Lumpur on 2nd April 2019.
Qu speaker series:Ethical Use of AI in Financial MarketsQuantUniversity
As AI and ML penetrates the financial industry, there are growing concerns about ethical use of AI in Finance. In this talk, Dan will focus on how the AI can be operationalized to help industry professionals and executive teams alike think about opportunities, risks as well as required actions factoring in ethics in our data-driven world.
Participating at a trade show can cost your company a lot of time, money, and resources. Properly preparing and coming up with a plan for the event can help you get the most out of your trade show experience and capture the leads to grow your business and increase your sales.
Overview of Southwestern Community College's International Logistics and Transportation program in San Diego, CA. The program offers two certificates and an Associate's Degree.
Overview of services and programs offered through California Manufacturing Technology Consulting including ExporTech, Made in California, California Manufacturers Advantage, Lean Manufacturing, and more. By Lorri Aiello - CMTC
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
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Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
What are the main advantages of using HR recruiter services.pdf
The Face of Supply Chain in 2025
1. The Face of Supply Chain &
Supply Chain Risk Management
in 2025
Anthony Tarantino
PhD, Six Sigma Master Black Belt, CPIM, CPM
LinkedIn Profile: https://www.linkedin.com/pub/anthony-tarantino-phd/1/40a/808
Email: agtarantino@hotmaiil.com
Charts by Prashant Gupta,
Senior Data Scientist
Email: prashant2100@yahoo.com
17/16/2014
2. Today’s best practices will be tightly Integrated in the
future leveraging advanced modeling tools
• The next generation supply chain will build on today’s best
practices by:
– More tightly Integrating them
– Utilizing advanced modeling tools & techniques
– Moving to cloud-based platforms and
– Creating centers of excellence (CoE) to champion change management
and best practices and lead tiger teams.
• The next generation of supply chain risk management will evolve
to:
– Deploy advanced quantitative analysis now widely used in global banking
– Address Intellectual property and patent issues arising from outsourcing
to emerging markets and the collective nature of innovation.
7/16/2014
Anthony Tarantino, PhD, Six Sigma Master Black Belt, CPIM, CPM
LinkedIn Profile: https://www.linkedin.com/pub/anthony-tarantino-phd/1/40a/808
Email: agtarantino@hotmaiil.com
2
3. Today’s Best Practices
The leading supply chain operations of today typically employ a majority of
the following best practices, albeit in an ad hoc and piecemeal fashion:
1. Centers of Excellence (CoE)
2. Hybrid SC Organization
3. Segmentation
4. Big Data Analytics
5. Hybrid Outsourcing
6. Supply Chain Risk Management
7. Cost to Serve (CtoS)
8. Supply Chain Network Design
9. Big Data Analysis and Analytics
10. Demand Driven Supply Chain
11. Mobile Supply Chain
12. Labor Arbitrage Outsourcing
7/16/2014
Anthony Tarantino, PhD, Six Sigma Master Black Belt, CPIM, CPM
LinkedIn Profile: https://www.linkedin.com/pub/anthony-tarantino-phd/1/40a/808
Email: agtarantino@hotmaiil.com
3
The following slides discuss the first six of these best practices
In the future best
practices will be
more tightly
integrated to
increase their
connectivity to
other best practices
and attain their full
economic utility.
4. Best Practice – Center of Excellence
• Center of Excellence (CoE) for strategic change management will
champion best practices, standardization, and continuing
education.
• It will be a standing group of cross-functionally trained subject
matter experts with strong expertise in quantitative and
qualitative analytics, program management, and change
management.
• Like financial institutions of today, CoEs of the future will require
staff “quants,” experts in quantitative modeling.
• In order to be successful, a CoE will ideally report in at a very
high level of the organization with strong executive sponsorship.
– If a CoE is buried in the organization, it will lack independence
to make the tough calls and defy the status quo.
7/16/2014
Anthony Tarantino, PhD, Six Sigma Master Black Belt, CPIM, CPM
LinkedIn Profile: https://www.linkedin.com/pub/anthony-tarantino-phd/1/40a/808
Email: agtarantino@hotmaiil.com
4
5. Best Practice – Hybrid Supply Chain Organization
• CoEs of the future will operate within supply chain
organizations that take a hybrid approach balancing
– the benefits of centralization (greater efficiency and
lower cost)
– the benefits of decentralization (quicker time to market,
greater flexibility to make sudden course corrections).
• The debate between centralized and decentralized
approaches goes back many years.
• History has shown that a rigid application of either approach
will never be optimal.
7/16/2014
Anthony Tarantino, PhD, Six Sigma Master Black Belt, CPIM, CPM
LinkedIn Profile: https://www.linkedin.com/pub/anthony-tarantino-phd/1/40a/808
Email: agtarantino@hotmaiil.com
5
6. Best Practice - Segmentation
• Segmentation strives to determine the optimal number and types of product
segments.
• Segmentation may be needed due to product complexity, demand volatility,
margin pressure, supply chain risk and resiliency, lead time variations, and
supply chain risk.
• Examples of segments may include: high volume with stable demand versus
low volume with erratic demand.
• In the future segmentation analysis will look at several million data points
and consider such attributes as product reliability, complexity, life cycles,
margin pressure, lead time, lead time volatility, and competition entry
barriers.
• Selecting and updating product line segments is critical as it balances the
costs and benefits of product offerings
– Greater numbers of segments may offer the highest customer
satisfaction levels, but the cost may be prohibitive.
– Too few segments may offer the lowest costs but open the door to more
responsive competitors.
7/16/2014
Anthony Tarantino, PhD, Six Sigma Master Black Belt, CPIM, CPM
LinkedIn Profile: https://www.linkedin.com/pub/anthony-tarantino-phd/1/40a/808
Email: agtarantino@hotmaiil.com
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7. Best Practice – Segmentation Tools
Dendrogram Courtesy of Prashant Gupta, Senior Data Scientist
7/16/2014
Anthony Tarantino, PhD, Six Sigma Master Black Belt, CPIM, CPM
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Email: agtarantino@hotmaiil.com
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This is an example of a dendrogram (a tree diagram to illustrate hierarchical
clustering) used to suggest the optimal clustering of segments based on risk,
margins, and operational metrics.
8. Best Practice - Big Data Analysis and Analytics
• Traditional supply chain analysis (the process) and analytics (the technology
and tools) are based on structured data such as purchase and customer
orders, inventory levels, customer returns, etc.
• In the future analysis and analytics will add unstructured data from sources
outside of the organization, such as social media, customer reviews, etc.
• The challenge will be to filter through massive amounts of data to capture
hidden trends and then organize the data in a manner to facilitate decision
making
– Rule of Thumb is that 80-90% of all business data is unstructured
• This will be essential if segmentation efforts are going to provide a realistic
look at customer sentiments and trends, especially for new market areas
and new products.
• Unstructured and external data will tend to provide a forward indicator,
while internal data will tend to be a backward indicator.
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Unstructured Data is text heavy and not organized in a pre defined manner.
Examples: books, article, documents, analog data, metadata, surveys, social
media ( Facebook , Twitter, etc.)
9. Best Practice – Hybrid Outsourcing
• Outsourcing manufacturing for labor arbitrage to CMs in
China and other emerging markets exposes high tech supply
chains to industrial espionage.
– Contract manufacturing is a cut throat industry in which CMs often
perform work for direct competitors.
– It is naïve to assume that your intellectual property is not for sale to
the highest bidder given the rationale that IP theft is somehow
acceptable to level the playing field in emerging markets and the poor
acceptance of the rule of law.
– Non-disclosure agreements are only effective between ethical
companies residing in countries where the rule of law is imbedded
into society.
• Today’s outsourcing for labor arbitrage will be replaced with a
hybrid approach in which core IP will be better protected by
local sourcing or in-house manufacturing.
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10. Best Practice - Risk Management Using Quantitative Analysis
• Advanced modeling tools are in common place in the banking
industry and required under Basel II, Basel III, and Dodd-Frank
• Many banks have developed the means to model Black Swans
– very rare events with catastrophic consequences (tsunamis,
earthquakes, terrorist attacks, revolutions, etc.)
• These techniques and tools will be applied to the next
generation in supply chain risk management.
• Global supply chains create risk with ever increasing logistics
complexity, leaner inventory levels, plus short and volatile
product life cycles.
• To be effective, quantitative modeling must be on going with
model revisions to meet changing environments.
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11. Best Practice - IP Risk Management
• IP theft and piracy can be expected to grow, primarily from China and other
emerging markets.
• IP theft provides a de facto subsidy for foreign suppliers in many emerging
markets as they avoid the costs of new product development and licensing
by stealing the new technology.
• Western notions of the rule of law business ethics are lacking in China and
other emerging markets where many outsourced supply chains extend.
• It is not usual for multinational companies based in the EU and US to
purchase counterfeit products or products in which the maker has
benefited from stealing or pirating software, hardware, and advanced
manufacturing processes.
• Supply Chains of the future will have to factor IP risk into their sourcing
and trade decisions
• Example: Seagate manufactures its disc drives in its own SE Asian
factories, while Apple has outsourced all manufacturing to IP-
challenged countries like China
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12. Best Practice – Patent Risk Management
• Today’s innovation in high tech is highly collaborative with open source
protocols and code sharing available to all over the internet.
• Patent wars can be very costly, create major distractions, and drag out
over years. Patent trolls aggravate problems for global supply chains.
• Promised legislative reform can is expected to mitigate, not eliminate
the problem.
• High technology products are based on a wide variety of technologies
and concepts that will continue to evolve very quickly.
• Building global supply chains on proprietary technologies is
unavoidable and vulnerable to unpredictable patent disputes.
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Case Study: A supplier’s disputes over a ten year old IP threatened critical sole-
sourced items.
The only alternative was to develop an alternative technology, which would take
several months. In this example the buyer of the disputed components was not a
direct party to the law suit, but court injunctions threatened to shut down
production lines for several months. There are no simple countermeasures in such
an environment even with the use of patent attorneys.
13. Final Thoughts
Ever Growing Interdependencies in Supply Chains & Logistics
Correlation Graph Courtesy of Prashant Gupta, Senior Data Scientist
7/16/2014
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A final challenge with be the growing inter-dependencies in various supply chain
elements. This correlation graph shows cause and effect relationships between some of
these elements with wide variations in their levels of interdependence.
Blue = Greater Positive Correlation
Red = Greater Negative Correlation