Answer 1 and 2 in detail Recently, Kathy Smith, a project manager for a large industrial construction organization, was assigned to oversee a multimillion-dollar chemical plant construction project in Southeast Asia. Kathy had earned this assignment after completing a number of smaller construction assignments in North America over the past three years. This was her first overseas assignment and she was eager to make a good impression, particularly given the size and scope of the project. Successfully completing this project would increase her visibility within the organization dramatically and earmark her as a candidate for upper management. Kathy had good project management skills; in particular, she was organized and highly self-motivated. Team members at her last two project assignments used to joke that just trying to keep up with her was a full-time job. Solution 1) Kathy lacks various characteristics of emotional intelligence including empathy, self- awareness, and social skills. To complete the deadlines of the project Kathy forced her team members to work on the weekends. She failed to understand the requirements of people from varying cultural backgrounds. She used the similar approach of project management that she used to adopt in her home country. Furthermore, Kathy lacked sufficient communication skills that resulted in misunderstandings and conflict among her team members. 2) Out of five different dimensions of emotional intelligence, Kathy lacked social skills and empathy element the most. She failed to understand the requirements and feelings of workers. She forced the workers to work on the weekends. It led to the dissatisfaction and passiveness of the workers. Besides this, she also failed to understand the cultural difference among people from different backgrounds.