The document is a resume for Angel Hawkins seeking a career utilizing her clerical and general office skills. It summarizes her qualifications including strong organizational skills, customer service experience, proficiency in Microsoft Office, and a typing speed of 40 WPM. Her employment history includes roles as a recreation leader, teacher's assistant, customer service agent, loan operations assistant, office assistant, and auto auction clerk. Currently, she is pursuing an Associate's Degree in Office Administration and volunteers with the Clerk of the Circuit Court.

1. ANGEL L. HAWKINS
16250 Homan Ave.* Markham, IL 60428* Cell: 708-510-8813 * ahawkins113@yahoo.com
OBJECTIVE: Seeking a long term career within a quality organization which will allow me the opportunity to utilize and enhance my
clerical / general office skills.
QUALIFICATIONS
 Strong desire to learn newand challenging skills
 Outstanding organizationalskills
 Knowledgeable ofoffice procedures
 Experience working with the public and
providing quality customerservice
 Ability to workas part ofa teamas well as independently
 Excellent communication skills,both oralandwritten
 Efficient in Word,PowerPoint,Excel, and Outlook
 Intermediate skills in Access
 Typing speedof40WPM
EMPLOYMENT HISTORY
Hazel Crest Park District Hazel Crest, IL
Recreation Leader 08/2012-Present
 Oversee participantsin recreationprogram
 Create and lead activitiesasplannedordirectedby site supervisor
 Assist supervisorwith administrative tasksas needed
Promise Center Christian Academy Riverdale, IL
Teacher’s Assistant 02/11-08/11
 Tutored andassistedchildrenindividually orin small groups,helpingthemto masterassignments andto
reinforce learning conceptspresentedby teachers
 Observedstudents'performance,and recorded relevant data toassess progress
 Organized and supervised games andotherrecreationalactivities topromote socialdevelopment
Sykes Enterprises,Incorporated (BankofAmerica) Chicago,IL
Customer Service Support Agent 08/08-10/08
 Determined appropriate actionto be takenon customer’s behalfin order to achieve issue resolution
 Maintainedpertinent paperworkand recordsthroughdataentry
Midwest Bank& Trust Company Melrose Park,IL
Loan Operations Assistant 02/06-02/07
 Processednewand existingloans, processedpayments/payoffs,andbalancedaccounts
 Assisted loanofficerswith maintenanceofon-line exceptionreportingandresearchedcustomers inquiries
Reymar Clinic Chicago,IL
Office Assistant 03/05-05/05
 Registered patientsand scheduledappointments
 Answeredphones,routingcalls to appropriate office personnel
Greater Chicago AutoAuction Matteson,IL
Clerk 08/03-10/04
 Placed orders forautomotivepartsofresale vehicles
 Checked vehiclesinto systemverifying informationandassigning lanes
 Generated data reportson vehiclessalesand history
 Assisted customers
VOLUNTEER EXPERIENCE
Clerk of the Circuit Court of Cook County Markham, IL
Intern/Volunteer 12/14-Present
Assist with clerical projects as needed
EDUCATION
South Suburban College South Holland, IL
Pursuing Associate’s Degree in Office Administration and Technology | Honor’s Society | GPA 3.7 09/2011-Present