SlideShare a Scribd company logo
1 of 1
Download to read offline
Analyzing tools for facilitation
through the ‘HEC Design Lens’
Series of events
Comparing two cases of design-facilitated
large-scale networked series of events
h
e
c
participatory
intentional
functional
p i f
creative
experiential
human-
perspectives
The HEC Design Lens
As designers work in domains of increasing social complexity,
with various stakeholders across services and systems, the
facilitation of multiple and contradicting networked perspectives
becomes a challenge.
Six dimensions of facilitation are identified, three core
dimensions called ‘PIF’, and three designerly dimensions called
‘HEC’. The HEC dimensions can be analyzed through the ‘HEC
Design Lens’.
The HEC Design Lens can be used to design facilitation tools
with a human centered (H), experiential (E), and creative (C)
dimensions in mind. However, it can also be used to analyze
networked design-facilitated processes by understanding how
the HEC dimensions are orchestrated.
HEC flows
By observing changes in the HEC dimensions,
patterns may emerge over a singular activity,
phase, event or series of events.
The overlay of colors represent the presence of
muliple dimensions.
Human-centric and creative peak
HEC criterias
Five levels of inquiry for networked series of events
In large-scale networked processes, network participants are gathered through a series of events
which can take the shape of co-design or reflection sessions or workshops.
In order to analyze a series of events, we have made a division of five different levels:
1) Design-facilitated tool: a tailored tool that aid the facilitation process of activities
2) Activity: orchestrates several tools with a pre-defined intent
3) Event phase: bulks of activities make up an event phase. Phases are ussually divided by breaks.
4) Event: The entire execution of all event phases, including the before and after work.
5) Series of events: Emergent or pre-planned sequence of events that consititute a work package,
program or project.
Design facilitation
dimensions
H: human-centered
E: experiential
C: creative
Core facilitation
dimensions
P: participatory
I: intentional
F: functional
h ce
Future drivers’ event Scenario review event Future healthcare service design & ‘experimentarium’ event ‘The patient in yr. 2025’ closure event
human-centric experiential creative
Prompts empathic insights
or embody new
perspectives.
Immersive, extraordinary,
sensorial, aesthetic.
Prompts abductive and
lateral thinking. Produces
novel design material.
human-centric experiential creative
Invites participants to
articulate different
perspectives.
Interactive, applies
metaphors or symbols,
playful.
Invites abductive and lateral
thinking. Builds on existing
design material.
human-centric experiential creative
Addresses issues of
diverse perspectives.
Accessible, provides
ambience or has a
peripheral presence.
Allows for reflection,
feedback and critique to
evaluate design material.
human-centric experiential creative
This dimension is not
addressed or is irrelevant.
This dimension is not
addressed or is irrelevant.
This dimension is not
addressed or is irrelevant.
Facilitation dimensions
Design-driven volunteer events
h
e
c
photo
prompts
h
e
c
system’s
giga-map
h
e
csketchingh
e
c
journey
map
System’s giga-map Photo prompts Sketchinghuman-centric
experiential
creative
It prompts empathic
insights and embody new
perspectives.
An interactive way of using
a large canvas to engage
multiple participants.
Prompt reflection and
creative thinking.
Allowing participant’s to
reflect and collectively build
an asylum seeker’s journey
maps. This is an opportunity
to dive into the subject matter
with empathy by looking at
the situation from the
perspective of the persons
most affected.
human-centric
experiential
creative
It articulates multiple
perspectives.
An interactive way of using
a large canvas to engage
multiple participants.
Prompt reflection and
creative thinking.
Extensive systemic
visualization that shows how
many stakeholders and
institutions relate and interact
across multiple scales and
levels of governance.
human-centric
experiential
creative
It prompts participants to
share their individual
perspectives with each other.
Combines materials,
photos, and making tools.
Highly aesthetic.
It prompts abductive
thinking and co-design of
new alternatives.
Applying visual or
photographic material to
inspire or prompt reactions in
participants.
human-centric
experiential
creative
This dimension is not
addressed.
An interactive way of using
a large visuals to engage
multiple participants.
Prompt reflection and
creative thinking.
Live sketching in large scale
formats to synthesize a
group’s collective ideation
process or suggest an
individual alternative to a
larger group.
Journey map
h
e
c
participatory
mapping
Co-design event with asylum seekers
h
e
c
group
picture
h
e
c
group
visualization
h
e
c
super-powers
h
e
c
mapping
comptetences
h
e
c
idea
generation
h
e
c
concept
pitch
h
e
c
large group
reflections
human-centric
experiential
creative
Invites participants to
articulate different
perspectives.
Accessible, inclusive,
out-of-context, playful.
‘How do you want to be
remembered’ prompts
abductive thinking.
In preparation for the
co-design session with
asylum seekers, we did
co-mapping sessions to
discover their ‘super-powers’,
‘what opportunitites they see
in norway’ and ‘how they want
to be remembered. 60 asylum
seekers participated and this
material was brought into the
workshop plans.
human-centric
experiential
creative
This dimension is not
addressed or is irrelevant.
Accessible and playful
illustrations.
This dimension is not
addressed or is irrelevant.
As the workshop got started,
we projected the four groups.
This visualization allowed
participants to find their group
easily in an accessible and
friendly way.
human-centric
experiential
creative
Invites participants to
articulate their diverse
perspectives.
Accessible, aesthetic,
interactive and creates a
new ambience.
Invites abductive
thinking and creates
novel design material.
We mapped each other’s
passions and skills through a
structured brainstorming
session. There were two
initial questions printed (with
a colored background), and
then we used the same color
post-it to brainstorm on that
particular question. Themes
emerged.
human-centric
experiential
creative
Allows participants to
reflect on diverse
perspectives.
Accessible, aesthetic,
interactive and creates a
new ambience.
Invites abductive
thinking and creates
novel design material.
The competences surfaced
during the structured
brainstorming session were
transformed into concepts.
This was prompted by the
question ‘how might we
connect our goals to our
competences.’
human-centric
experiential
creative
Addresses issues of
diverse perspectives.
Accessible format.
This dimension is not
addressed or is irrelevant.
Ideas were pitched using the
idea canvas. The whole group
who represented the idea
talked.
human-centric
experiential
creative
Addresses issues of
diverse perspectives.
Accessible format.
Prompt reflection and
creative thinking.
The session concluded with a
reflective group discussion
where both the organizers,
hosts, and asylum seekers
shared their perspectives in
plenary. The reframe of
individual perspectives and
inspiration was a common
theme.
human-centric
experiential
creative
This dimension is not
addressed or is irrelevant.
Creates a shared memory
and iconic picture of ‘we
are all in this together’.
This dimension is not
addressed or is irrelevant.
A group picture was taken to
symbolize the collective effort
and express ‘we are in this
together’ feeling.
Participatory mapping Group visualization Mapping competences Idea generation Concept pitch Large group reflections Group picturehuman-centric
experiential
creative
It invites people to reflect
upon their own and
other’s perspective.
It is an immersive and
playful way to embody a
hero.
It invites abductive thinking
in relation to your own
abilitites and potentials.
The super-power activity
replaces nametags with
superman’s shield. It allows
participants to name and write
their super-power. It is used
as a playful icebreaker that
also allows participants to get
to know each other.
Super-powers
Collective opportunities - ‘the Parliament event’
h
e
c
collective
‘to do’ photo
h
e
c
‘how might we’
template
h
e
c
‘How might we’
presentations
h
e
c
individual ‘to do’
template
h
e
c
opportunity
space canvas
h
e
c
journey
map
h
e
c
inspiration
posters
h
e
c
group
visualization
h
e
c
facilitator’s
kit
group
table sign c
h
e
Inspiration posters human-centric
experiential
creative
Prompts collaboration
among diverse
perspectives.
Provide ambience and
transforms the existing
environment.
Prompt reflection and
creative thinking.
Using large, colorful and
playful posters to transform
the Parliament. The tone of
voice of the posters inspired
collective action and prompt
the value of the multiplicity of
perspectives.
human-centric
experiential
creative
Addresses issues of
multiple perspectives by
color-coding them.
It has an ambient presence
and allows participants to
huddle around it.
Allows reflection among the
diverse perspectives, but
not in relation to creation.
Each of the twelve groups
wasvisualized. The group’s
theme was placed in the
middle, and then the names
of the participant’s was
color-coded depending on
which perspective they were
representing (public, private,
academic, lived experience,
etc). It visually represented
that each group was diverse.
human-centric
experiential
creative
This dimension is not
addressed or is irrelevant.
Each kit is nicely packed
with materials make
facilitator’s feel valued.
This dimension is not
addressed or is irrelevant.
Facilitator’s kits were carefully
developed to onboard the
twenty-four facilitators in a
quick way. These kits
contained instructions,
materials such as post-its,
markers and templates. They
were carefully put together in
transparent folders.
human-centric
experiential
creative
Color-codes the multiple
perspectives persent in the
group.
Provide ambience and
transforms the existing
environment.
This dimension is not
addressed or is irrelevant.
Visible signs were placed on
each group, iterating the
group’s theme and the
multiple perspectives within
each group.
human-centric
experiential
creative
It invites people to reflect
upon their own and
other’s perspective.
It is an immersive and
playful way to embody a
hero.
It invites abductive thinking
in relation to your own
abilitites and potentials.
The super-power activity
replaces nametags with
superman’s shield. It allows
participants to name and write
their super-power. It is used
as a playful icebreaker that
also allows participants to get
to know each other.
human-centric
experiential
creative
It prompts empathic
insights and embody new
perspectives.
An interactive way of using
a large canvas to engage
multiple participants.
Prompt reflection and
creative thinking.
Allowing participant’s to
reflect and collectively build
an asylum seeker’s journey
maps. This is an opportunity
to dive into the subject matter
with empathy by looking at
the situation from the
perspective of the persons
most affected.
human-centric
experiential
creative
Prompts collaboration
among diverse
perspectives.
Accessible, allows multiple
participants to be part of
the conversation.
Prompt reflection and
creative thinking.
A large canvas to ideate on a
shared opportunity space.
The canvas prompt a
structured brainstorming that
ideated on actors, needs,
barriers and enablers.
human-centric
experiential
creative
Addresses issues of
diversity.
Accessible, provides
ambience or has a
peripheral presence.
Prompt reflection and
creative thinking.
A large canvas that prompted
the group to synthesize their
collective learnings. They had
to finish the sentence ‘how
might we’ - encouraging them
to commit to a particular idea.
human-centric
experiential
creative
It addresses an
individual human
perspective.
It uses the metaphor of the
selfie in a different context.
It nudges people to
create a short and
long-term commitment.
The individual ‘to-do’ came
right after the ‘collective
learning’ canvas. It prompt
participants to move from the
collective to the individual
space, and ideate on how
they could individually
contribute in the short and
long term. These ‘to-do’ were
anonymously photographed.
human-centric
experiential
creative
Addresses issues of
diverse perspectives.
Accessible format.
This dimensions is not
addressed or is irrelevant.
Each facilitator presented (in
two minutes) the collective
learnings from each group.
They used a photograph of
the ‘collective learning
canvas’ which was projected
to make accessible to the 120
participants.
human-centric
experiential
creative
This dimension is not
addressed or is irrelevant.
From the ‘to-do’ selfie to a
collective ‘to-do’ image.
Creates an iconic memory.
This dimension is not
addressed or is irrelevant.
After the final presentations,
participants were encouraged
to take a group picture with
their individual ‘to-do’. This
picture would then serve as
the icon or symbol of the
workshop.
Group visualization Facilitator’s kit Group table signs Super-powers Journey map Opportunity space canvas ‘How might we’ template Individual to-do template ‘How might we’ pres. Collective ‘to do’ photo
h
e
c
super-powers
Co-creation of possibilities - ‘follow-up Parliament event’
h
e
c
sharing
potentials
h
e
c
project
pitch
h
e
c
super-powers
h
e
c
inspiration
poster
h
e
c
project
canvas h
e
c
group
picture
h
e
c
large group
reflections
h
e
c
group
visualization
h
e
c
individual
potential
human-centric
experiential
creative
Invites participants to
articulate their different
perspectives.
Immersive, extraordinary,
selfie into a new context,
aesthetic.
Prompts abductive
thinking and produces
design material.
Expressing your individual
potential by writing it on a
speech bubble. This could be
then shared (anonymously or
openly) through social media
human-centric
experiential
creative
Addresses issues of
diverse perspectives.
Interactive, bringing the
digital into the physical
space.
Allows for reflection,
feedback and critique to
evaluate design material.
#MyPotentials (individual
potential speech bubbles)
were shared in social media
platforms. By hash tagging
them, they could be
searchable, thus creating a
new type of database.
human-centric
experiential
creative
Prompts collaboration
among diverse
perspectives.
Accessible, allows multiple
participants to be part of
the conversation.
Invites abductive
thinking to build on
existing design material.
The project canvas captured
the essence of different
projects and prompt
participants to articulate how
it worked in a simple way. It
also prompt participants to
reflect on how each individual
perspective (asylum seekers,
public, private and academic
sectors) could contribute or
be part of the idea.
Individual potential Sharing potentials Project canvashuman-centric
experiential
creative
It invites people to reflect
upon their own and
other’s perspective.
It is an immersive and
playful way to embody a
hero.
It invites abductive thinking
in relation to your own
abilitites and potentials.
The super-power activity
replaces nametags with
superman’s shield. It allows
participants to name and write
their super-power. It is used
as a playful icebreaker that
also allows participants to get
to know each other.
Super-powers human-centric
experiential
creative
This dimension is not
addressed or is irrelevant.
Creates a shared memory
and iconic picture of ‘we
are all in this together’.
This dimension is not
addressed or is irrelevant.
A group picture was taken to
symbolize the collective effort
and express ‘we are in this
together’ feeling.
Group picturehuman-centric
experiential
creative
Addresses issues of
multiple perspectives by
color-coding them.
It has an ambient presence
and allows participants to
huddle around it.
Allows reflection among the
diverse perspectives, but
not in relation to creation.
Each of the twelve groups
were visualized. The group’s
theme was placed in the
middle, and then the names
of the participant’s was
color-coded depending on
which perspective they were
representing (public, private,
academic, lived experience,
etc). It visually represented
that each group was diverse.
Group visualization Inspiration posters human-centric
experiential
creative
Prompts collaboration
among diverse
perspectives.
Provide ambience and
transforms the existing
environment.
Prompt reflection and
creative thinking.
Inspirations posters were
used to prompt relfection and
transform the space.
human-centric
experiential
creative
Addresses issues of
diverse perspectives.
Accessible format.
Articulates a new idea or
creation. Prompts
reflection.
Each project owner pitched
their project to the larger
group. They used the project
canvas as a support structure
that could guide their
presentation script.
Concept pitch human-centric
experiential
creative
Addresses issues of
diverse perspectives.
Accessible format.
Prompt reflection and
creative thinking.
The session concluded with a
reflective group discussion
where both the organizers,
hosts, and asylum seekers
shared their perspectives in
plenary. The reframe of
individual perspectives and
inspiration was a common
theme.
Large group reflections
Series of events
tool
activity
phase
event
series of events
h
c
e
h
c
the pill
experience
h
c
postcard
co-rating
h
c
theme
descriptions
h
c
idea
cards
h
c
postcard from
the future
h
c
group
tattoos
h
c
future driver
categories
h
c
group
tags
e
e
e
e
e
e
e
e
Case1:formalizedhealth
innovationnetwork
human-centricpostcard from the future
experiential
creative
Allows particioants to
articulate future states from
different user perspectives.
Uses a playfull, interactive and
well known metaphore.
Invites participants to think
abductively and articulate
desired fututre states.
Participants recieved an e-mail
prior to the seminar with a
template of a postcard from the
future, that they could fill out and
bring along to the event. The
postcards were designed as if they
were send from the year 2025 to
thank C3 for something the centere
have managed to innovate. The
participants could chose who the
seder of the postcard could be.
human-centricgroup tags
experiential
creative
ensures the formation of
divese discussion groups.
colour schemes were
itroduced as a peripheral
aesthetic element.
Not adressed.
The workshop name tags were
marked with group colour related
to the five themes and was used to
create mix groups of particopants.
human-centricpostcard rating
experiential
creative
rating desired future states,
expressed from various
perspectives.
uses heart stickers as a
playfull, interactive and well
known metaphore.
Not adressed.
After exhibiting the postcards from
the future the participants were
asked read the postcards from th
efuture and to rate them qualita-
tively, by sticking heart stickers on
them.
human-centrictheme descriptions
experiential
creative
invites for understandanding
of the themes from various
perspectives
theme icons were inrtoduced
as visual elements related to
each theme.
invites to reflect, elaborate
and critique the described
themes.
Each of the fife themes of C3 was
described in a provocative
futuristic way, both from a patient
and from a provider prdspective.
This in order to provoke group
discussions of the themes from a
veriaty of stekeholder perspectives.
human-centricgroup tattoos
experiential
creative
ensures diversity in the
thematic discussion groups.
extraordinary, sensorial and
creates a high expeience of
group identity metaphor.
Not adressed.
A set of water tattoos were
designed and produced for each C3
theme. Each group member was
aksed to wear his chosen water
tattoo to support the group
formation of each theme.
human-centricfuture driver categories
experiential
creative
invites articulation of drivers
of change from mulitiple
stakeholder perspectives.
peripheral by usage of colour
scheems related to themes.
promts lateral thinking and
suggestion of multiple future
driving forces of change.
The participants were asked to
suggest future drivers of change
from various perspectives retlated
to their chosen themes. Future
drivers were categorised in three
main categories: Economy, society
& technology. The category posters
were designed to match the colour
of each theme.
human-centricthe pill experience
experiential
creative
invites participants to reflect
upon a patients perspectivse
related to medication.
Highly immersive, sensorial
and symbolic theatrical
experience.
Not adressed.
Participants were exposed to an
experience by being symbolically
medticated with “miracle frooties”
- a pill that twists the sensoric
ability of tase. This in order to gain
empathic insight in to a medicated
patients’ perspective and woh a
patient is depended on trusting
provides to give good instructions
related to medication.
human-centrictool name
experiential
creative
invites to describe ideas from
different perspectives.
idea card layout helps to
describe idess in a cohesive
and easy way.
prompts abductive thinking to
support production of a range
of suggeted ideas.
Idea cards were developed to help
participants describe ideas for
possible future C3 projects related
to each theme.
h
c
floor plan
division
h
c
narrative
demonstrators
h
c
scenario
boards
h
c
feedback
place holders
e e
e
e
human-centricfloor plan division
experiential
creative
Irrelevant.
Immersive, prompts the
participants to relate to the
different scenarios spatially.
Irrelevant.
The floor was devided in four
sections mirroring the four
scenarios that were presented to
“move” the participants mentally
in to each scenario.
human-centricscenario boards
experiential
creative
scenario boards adressed
issues related to various
stakeholders
Each board had an easthetic
presence and was supported by
illustrations and coloutr branded.
allows for reflection,
feedback related to each
scenario.
The four scenarios were presented
on illustrated colour branded
boards. Variations related to the
identifyied future drivers were
highlited. Signposts from the
present were also described
related to each scenario.
human-centricnarrative demonstrators
experiential
creative
promting various
stakeholder perspectives.
immersively illustrated and
aesthetically narrated
demonstrators.
allows for reflection,
feedback related to each
narrative.
Each scenario was illutrated by
narratives related to each C3
theme from various perspectives,
demonstrated by using a veriety of
medias such as: video storytelling,
sketches and rough prototypes.
human-centricfeedback place holders
experiential
creative
Addresses issues of
diverse perspectives.
Irrelevant.
Invites lateral thinking and
reflection on the presented
scenarios and narratives.
Each scenario board had place
holders for feedback post-it notes
with written comments from the
participants.
h
c
concept
evaluation
sheets
h
c
futuristic
window view
h
c
service concept
videos
h
c
persona
folders h
c
user journey
folders
h
c
scenario
feedback
cards
h
c
pillows, candles
and essence
h
c
my
to do
h
c
boarding cards
to the future h
c
service scape
prototypes
e e e
e
e
e
e
e
e
e e
h
c
C3 posters
e
human-centricboaerding cards to future
experiential
creative
adresses issues of diversity
by mixing groups
extraorinary, metaphoric
and aesthetically designed.
Irrelevant.
Each participant was given a
boarding card to the year 2025.
The cards included a mixed group
number indication and the event
programe.
human-centricportal to year 2025
experiential
creative
adresses issues of diversity
by mixing groups
Imersive and metaphorical
and thearically enacted.
Irrelevant.
A portal was built to mark the
entrance to the event space,
marked with a “welcome to the
future” sign. Two facilitators
dressed in white lab suits
welcomed the participants. Mixed
groups of six participants were led
into the different event rooms.
human-centricpersona forlders
experiential
creative
Promts an expirienced
empathic insight to patient
perspectives.
Immersive, interactive and
theatrical. An extraordinary
experience.
Allows for reflection,
feedback relayted to each
service enactment
Participants were given a persona
with a name tag and some
atributes that describes each
persona. Each paticipant was asked
to play out his given persona as a
patient at the future healthcare
service moment enactments.
human-centricfuturistic window view
experiential
creative
Not adressed.
creates an ambient
futuristic atmosphere.
Irrelevant.
As part of the overall spatial design
the venue windows were covered
with futuristic posters fittet to the
window areas, in order to create an
experience of futuristic atmos-
phere. A metaphore of a future
window view.
human-centricservice concept videos
experiential
creative
Adresses issues of
diversity.
Immersive, narrated and
easthetically presented.
Invites for participants
reflection and feedback.
As an introduction for each
enactment session, each of the six
future healthcare service designs
were presentetd through a 2-3
min. long video, presenting the
service concept.
human-centricservice scape prototypes
experiential
creative
Promts an expirienced
empathic insight to patient
perspectives.
Immersive, interactive and
theatrical. An extraordinary
experience.
Invites for participants
reflection and feedback.
Each service moment enactment
was supported by simple
prototypes of surroundings and
remedies acting as service scape
backdrops.
human-centricuser journey folders
experiential
creative
invites participants to reflect upon
a patients perspectives related to
each service concept.
Illutrated and narrated as a
comic strip and
easthetically presented.
Invites for participant
reflection and feedback on
exthisting design material.
Each participant got a folder wuth
detaled description of each furtrue
service concept and and an
illustrated user journey.
human-centricconcept evaluation sheets
experiential
creative
invites participants to reflect upon
a patients perspectives related to
each service concept.
Interactive. layout helps to
give feedback on concepts in a
cohesive and easy way.
Invites for participant
reflection and feedback on
presented design material.
Each participant was asked to fill
out an evaluation sheet related to
each concept, rating value for
users, business and public and
indicating how futuristic the
concept was on a 20-year time
scale.
human-centricscenario feedback cards
experiential
creative
Irrelevant.
Interactive and playful. layout
helps tparticipants o give feedback
on the scenarios in an easy way.
Invites for participant
reflection and feedback on
the scenarios.
Each group of participants was
given a set of feedback cards to
give their feedback on how C3 fits
in to the scenario landscape.
human-centricC3 posters
experiential
creative
Irrelevant.
Makes C3 material
accessible, provides
peripheral presence.
Invites for participant
reflection arround C3 in
general.
As a backdrop for discussions
about the future of C3, a set of
posters were developed and hung
up on the walls in the discussion
room.
human-centricpillows, candles & essence
experiential
creative
Prompts empathic insights
or embody new
perspectives.
Immersive, extraordinary,
sensorial, aesthetic.
Prompts abductive and
lateral thinking.
A room for reflection and slow
thinking was designed for partici-
pants as part of the event. After a
while the participants could discuss
C3 issues in pairs.
human-centricmy to do
experiential
creative
Irrelevant.
Accessible, and easy to
youse template. Symbolic
C3 look and feel.
Prompts abductive and
lateral thinking. Produces
novel design material.
As part of the room for contempla-
tion, the participants were asked to
write down personal to-do lists,
suggesting short and long term
personal commitments.
h
c
poster
exhibition
h
c
project
plotiing table
h
c
visual discussion
summaries
e
e
e
h
c
time
capsule
e
human-centricposter exhibition
experiential
creative
Addresses issues of
diverse perspectives.
Accessible, provides
ambience or has a
peripheral presence.
Allows for reflection,
feedback and critique to
evaluate design material.
As a summary of the outcome from
the first work package an exhibi-
tion of posters were set up as a
backdrop for the event reflections,
feedback and discussions.
human-centricproject plotting table
experiential
creative
Addresses issues of
diverse perspectives.
Immersive, extraordinary,
sensorial, aesthetic.
Allows for reflection,
feedback and critique to
evaluate design material.
In order to get an overview of the
C3 project portfolio a plotting table
was dveloped. The particiopants
were asked to place the projects
marked by flags, on the map
relative to their stage of develop-
ment. The flags were marked in
relation to each theme and
relevant WP. The map used a
topographic metaphore to add a
playful dimention acting as an
invitation for paticipant interaction.
human-centricvisual discussion summaries
experiential
creative
Addresses issues of
diverse perspectives.
applies metaphors or
symbols, playful.
Irrelevant.
Visual summaries were scethed out
“on the fly”, as part of the closing
discussions. They serve as a playful
documentation and summary of
the reflections that surfaced during
the event discussion session.
human-centrictime capsule
experiential
creative
Irrelevant. Dimention not
addressed.
Immersive, extraordinary,
sensorial, aesthetic.
Prompts abductive and
lateral thinking. Produces
novel design material.
A 2020 time capsule with
participant notes about what C3
will beome in 2020 was used in
order to mark the closure of WP1
symbolically.
Case2:informalnetwork
forsocialinnovation
high
med.
low
none
Experiential ending of an event
Manuela Aguirre
manuela.aguirre@aho.no
Natalia Agudelo
natalia.agudelo@aho.no
Jonathan Romm
jonathan.romm@aho.no
The Oslo School of Architecture and Design (AHO)
h
c
portal to
year 2025
e

More Related Content

What's hot

Iqbal Developing Strategic Narratives: Designing Services as Systems
Iqbal  Developing Strategic Narratives: Designing Services as SystemsIqbal  Developing Strategic Narratives: Designing Services as Systems
Iqbal Developing Strategic Narratives: Designing Services as SystemsSystemic Design Association (SDA)
 
Structured Dialogic Design
Structured  Dialogic  DesignStructured  Dialogic  Design
Structured Dialogic DesignSoCoDesign
 
Systemic Design Principles & Methods (Royal College of Art)
Systemic Design Principles & Methods (Royal College of Art)Systemic Design Principles & Methods (Royal College of Art)
Systemic Design Principles & Methods (Royal College of Art)Peter Jones
 
SDD Symposium - Bringing Design to Dialogic Design
SDD Symposium - Bringing Design to Dialogic Design SDD Symposium - Bringing Design to Dialogic Design
SDD Symposium - Bringing Design to Dialogic Design Peter Jones
 
David McKenzie, Darwin Muljono and Elizabeth B.-N. Sanders: Collective Dream...
David McKenzie, Darwin Muljono and Elizabeth B.-N. Sanders:  Collective Dream...David McKenzie, Darwin Muljono and Elizabeth B.-N. Sanders:  Collective Dream...
David McKenzie, Darwin Muljono and Elizabeth B.-N. Sanders: Collective Dream...RSD Relating Systems Thinking and Design
 
C2D2 Artful & Disciplined Dialogue for Wicked Problems
C2D2 Artful & Disciplined Dialogue for Wicked ProblemsC2D2 Artful & Disciplined Dialogue for Wicked Problems
C2D2 Artful & Disciplined Dialogue for Wicked ProblemsPeter Jones
 
Journal are designers necessary in co-design
Journal   are designers necessary in co-designJournal   are designers necessary in co-design
Journal are designers necessary in co-designMichael Solaymantash
 
Systemic Design Principles & Methods ISSS 2014
Systemic Design Principles & Methods ISSS 2014Systemic Design Principles & Methods ISSS 2014
Systemic Design Principles & Methods ISSS 2014Peter Jones
 
Anticipation 2017 Assembling Requisite Stakeholder Variety
Anticipation 2017 Assembling Requisite Stakeholder VarietyAnticipation 2017 Assembling Requisite Stakeholder Variety
Anticipation 2017 Assembling Requisite Stakeholder VarietyPeter Jones
 
Nenad Rava: Designing for policy and institutional change in governance –a pi...
Nenad Rava: Designing for policy and institutional change in governance –a pi...Nenad Rava: Designing for policy and institutional change in governance –a pi...
Nenad Rava: Designing for policy and institutional change in governance –a pi...RSD Relating Systems Thinking and Design
 
Rsd6 v05 for_pub_idarz
Rsd6 v05 for_pub_idarzRsd6 v05 for_pub_idarz
Rsd6 v05 for_pub_idarzrsd6
 
Design practice for innovation: How might we use creative design approaches t...
Design practice for innovation: How might we use creative design approaches t...Design practice for innovation: How might we use creative design approaches t...
Design practice for innovation: How might we use creative design approaches t...Penny Hagen
 
Designing Futures to Flourish: ISSS 2015 keynote
Designing Futures to Flourish: ISSS 2015 keynoteDesigning Futures to Flourish: ISSS 2015 keynote
Designing Futures to Flourish: ISSS 2015 keynotePeter Jones
 

What's hot (17)

Iqbal Developing Strategic Narratives: Designing Services as Systems
Iqbal  Developing Strategic Narratives: Designing Services as SystemsIqbal  Developing Strategic Narratives: Designing Services as Systems
Iqbal Developing Strategic Narratives: Designing Services as Systems
 
Jeremy Bowes and Peter Jones: Synthesis Maps as Design Constructs
Jeremy Bowes and Peter Jones: Synthesis Maps as Design ConstructsJeremy Bowes and Peter Jones: Synthesis Maps as Design Constructs
Jeremy Bowes and Peter Jones: Synthesis Maps as Design Constructs
 
Structured Dialogic Design
Structured  Dialogic  DesignStructured  Dialogic  Design
Structured Dialogic Design
 
Systemic Design Principles & Methods (Royal College of Art)
Systemic Design Principles & Methods (Royal College of Art)Systemic Design Principles & Methods (Royal College of Art)
Systemic Design Principles & Methods (Royal College of Art)
 
Boltwood Rawlings System Mapping for Planning
Boltwood Rawlings System Mapping for PlanningBoltwood Rawlings System Mapping for Planning
Boltwood Rawlings System Mapping for Planning
 
Barba Whats the Worst that Could Happen Workshop
Barba Whats the Worst that Could Happen WorkshopBarba Whats the Worst that Could Happen Workshop
Barba Whats the Worst that Could Happen Workshop
 
SDD Symposium - Bringing Design to Dialogic Design
SDD Symposium - Bringing Design to Dialogic Design SDD Symposium - Bringing Design to Dialogic Design
SDD Symposium - Bringing Design to Dialogic Design
 
David McKenzie, Darwin Muljono and Elizabeth B.-N. Sanders: Collective Dream...
David McKenzie, Darwin Muljono and Elizabeth B.-N. Sanders:  Collective Dream...David McKenzie, Darwin Muljono and Elizabeth B.-N. Sanders:  Collective Dream...
David McKenzie, Darwin Muljono and Elizabeth B.-N. Sanders: Collective Dream...
 
A Library of Systemic Relations
A Library of Systemic RelationsA Library of Systemic Relations
A Library of Systemic Relations
 
C2D2 Artful & Disciplined Dialogue for Wicked Problems
C2D2 Artful & Disciplined Dialogue for Wicked ProblemsC2D2 Artful & Disciplined Dialogue for Wicked Problems
C2D2 Artful & Disciplined Dialogue for Wicked Problems
 
Journal are designers necessary in co-design
Journal   are designers necessary in co-designJournal   are designers necessary in co-design
Journal are designers necessary in co-design
 
Systemic Design Principles & Methods ISSS 2014
Systemic Design Principles & Methods ISSS 2014Systemic Design Principles & Methods ISSS 2014
Systemic Design Principles & Methods ISSS 2014
 
Anticipation 2017 Assembling Requisite Stakeholder Variety
Anticipation 2017 Assembling Requisite Stakeholder VarietyAnticipation 2017 Assembling Requisite Stakeholder Variety
Anticipation 2017 Assembling Requisite Stakeholder Variety
 
Nenad Rava: Designing for policy and institutional change in governance –a pi...
Nenad Rava: Designing for policy and institutional change in governance –a pi...Nenad Rava: Designing for policy and institutional change in governance –a pi...
Nenad Rava: Designing for policy and institutional change in governance –a pi...
 
Rsd6 v05 for_pub_idarz
Rsd6 v05 for_pub_idarzRsd6 v05 for_pub_idarz
Rsd6 v05 for_pub_idarz
 
Design practice for innovation: How might we use creative design approaches t...
Design practice for innovation: How might we use creative design approaches t...Design practice for innovation: How might we use creative design approaches t...
Design practice for innovation: How might we use creative design approaches t...
 
Designing Futures to Flourish: ISSS 2015 keynote
Designing Futures to Flourish: ISSS 2015 keynoteDesigning Futures to Flourish: ISSS 2015 keynote
Designing Futures to Flourish: ISSS 2015 keynote
 

Viewers also liked

Case Study: Using a Systems Design Model to Bring Clean Drinking Water to Rur...
Case Study: Using a Systems Design Model to Bring Clean Drinking Water to Rur...Case Study: Using a Systems Design Model to Bring Clean Drinking Water to Rur...
Case Study: Using a Systems Design Model to Bring Clean Drinking Water to Rur...RSD Relating Systems Thinking and Design
 
Nourhan Hegazy, Prateeksha Singh, Christina Doyle and Caralyn Quan: Made-In-C...
Nourhan Hegazy, Prateeksha Singh, Christina Doyle and Caralyn Quan: Made-In-C...Nourhan Hegazy, Prateeksha Singh, Christina Doyle and Caralyn Quan: Made-In-C...
Nourhan Hegazy, Prateeksha Singh, Christina Doyle and Caralyn Quan: Made-In-C...RSD Relating Systems Thinking and Design
 
Carlos Teixeira and Laura Forlano: Digital Manufacturing and the Future of In...
Carlos Teixeira and Laura Forlano: Digital Manufacturing and the Future of In...Carlos Teixeira and Laura Forlano: Digital Manufacturing and the Future of In...
Carlos Teixeira and Laura Forlano: Digital Manufacturing and the Future of In...RSD Relating Systems Thinking and Design
 
Eleonora Fiore: Ethical challenges of the Internet of Things in the household...
Eleonora Fiore: Ethical challenges of the Internet of Things in the household...Eleonora Fiore: Ethical challenges of the Internet of Things in the household...
Eleonora Fiore: Ethical challenges of the Internet of Things in the household...RSD Relating Systems Thinking and Design
 
Silvia Barbero and Agnese Pallaro: Systemic Design & Policy Making: The Case ...
Silvia Barbero and Agnese Pallaro: Systemic Design & Policy Making: The Case ...Silvia Barbero and Agnese Pallaro: Systemic Design & Policy Making: The Case ...
Silvia Barbero and Agnese Pallaro: Systemic Design & Policy Making: The Case ...RSD Relating Systems Thinking and Design
 

Viewers also liked (20)

Visualization Types Codex
Visualization Types CodexVisualization Types Codex
Visualization Types Codex
 
CanIMPACT Clinical Map - Jones
CanIMPACT Clinical Map - JonesCanIMPACT Clinical Map - Jones
CanIMPACT Clinical Map - Jones
 
Time and Transition
Time and TransitionTime and Transition
Time and Transition
 
Complexity and Design of Management Systems
Complexity and Design of Management SystemsComplexity and Design of Management Systems
Complexity and Design of Management Systems
 
System Insights from 'WellAhead':
System Insights from 'WellAhead': System Insights from 'WellAhead':
System Insights from 'WellAhead':
 
The Fabric of Social Seva
The Fabric of Social SevaThe Fabric of Social Seva
The Fabric of Social Seva
 
shhh! sex
shhh! sexshhh! sex
shhh! sex
 
Intelligent Ecosystem Open Pit Mining Gigamap
Intelligent Ecosystem Open Pit Mining GigamapIntelligent Ecosystem Open Pit Mining Gigamap
Intelligent Ecosystem Open Pit Mining Gigamap
 
Crime & Punishment
Crime & PunishmentCrime & Punishment
Crime & Punishment
 
Form, Meaning and Design
Form, Meaning and DesignForm, Meaning and Design
Form, Meaning and Design
 
Designing Social infrastructures for Complex Service Systems
Designing Social infrastructures for Complex Service SystemsDesigning Social infrastructures for Complex Service Systems
Designing Social infrastructures for Complex Service Systems
 
Case Study: Using a Systems Design Model to Bring Clean Drinking Water to Rur...
Case Study: Using a Systems Design Model to Bring Clean Drinking Water to Rur...Case Study: Using a Systems Design Model to Bring Clean Drinking Water to Rur...
Case Study: Using a Systems Design Model to Bring Clean Drinking Water to Rur...
 
Nourhan Hegazy, Prateeksha Singh, Christina Doyle and Caralyn Quan: Made-In-C...
Nourhan Hegazy, Prateeksha Singh, Christina Doyle and Caralyn Quan: Made-In-C...Nourhan Hegazy, Prateeksha Singh, Christina Doyle and Caralyn Quan: Made-In-C...
Nourhan Hegazy, Prateeksha Singh, Christina Doyle and Caralyn Quan: Made-In-C...
 
Carlos Teixeira and Laura Forlano: Digital Manufacturing and the Future of In...
Carlos Teixeira and Laura Forlano: Digital Manufacturing and the Future of In...Carlos Teixeira and Laura Forlano: Digital Manufacturing and the Future of In...
Carlos Teixeira and Laura Forlano: Digital Manufacturing and the Future of In...
 
Eleonora Fiore: Ethical challenges of the Internet of Things in the household...
Eleonora Fiore: Ethical challenges of the Internet of Things in the household...Eleonora Fiore: Ethical challenges of the Internet of Things in the household...
Eleonora Fiore: Ethical challenges of the Internet of Things in the household...
 
Tim Tompson: Visualising project actor-networks with oral histories
Tim Tompson: Visualising project actor-networks with oral historiesTim Tompson: Visualising project actor-networks with oral histories
Tim Tompson: Visualising project actor-networks with oral histories
 
Thomas Wendt: Arational Design
Thomas Wendt: Arational DesignThomas Wendt: Arational Design
Thomas Wendt: Arational Design
 
Sustainable Reconstruction with Displaced Academics
Sustainable Reconstruction with Displaced AcademicsSustainable Reconstruction with Displaced Academics
Sustainable Reconstruction with Displaced Academics
 
Rsd5 Philippe Beaulieu-Brossard, Ph.D. 'US SOCOM Goes Google'
Rsd5 Philippe Beaulieu-Brossard, Ph.D. 'US SOCOM Goes Google'Rsd5 Philippe Beaulieu-Brossard, Ph.D. 'US SOCOM Goes Google'
Rsd5 Philippe Beaulieu-Brossard, Ph.D. 'US SOCOM Goes Google'
 
Silvia Barbero and Agnese Pallaro: Systemic Design & Policy Making: The Case ...
Silvia Barbero and Agnese Pallaro: Systemic Design & Policy Making: The Case ...Silvia Barbero and Agnese Pallaro: Systemic Design & Policy Making: The Case ...
Silvia Barbero and Agnese Pallaro: Systemic Design & Policy Making: The Case ...
 

Similar to Analyzing facilitation tools through the HEC Design Lens

iCE- Interactive Co-innovation Environment Software, Spatial Mapping Tools fo...
iCE- Interactive Co-innovation Environment Software, Spatial Mapping Tools fo...iCE- Interactive Co-innovation Environment Software, Spatial Mapping Tools fo...
iCE- Interactive Co-innovation Environment Software, Spatial Mapping Tools fo...inscit2006
 
IDp Lab 2010 3 Assignment
IDp Lab 2010 3 AssignmentIDp Lab 2010 3 Assignment
IDp Lab 2010 3 Assignmentpriek825
 
IDp Lab/Co-operative 2010 Assignment 3
IDp Lab/Co-operative 2010 Assignment 3IDp Lab/Co-operative 2010 Assignment 3
IDp Lab/Co-operative 2010 Assignment 3priek825
 
Pragmatics, Cognition, and Conceptual Modeling. Why Process Modelling and Pro...
Pragmatics, Cognition, and Conceptual Modeling. Why Process Modelling and Pro...Pragmatics, Cognition, and Conceptual Modeling. Why Process Modelling and Pro...
Pragmatics, Cognition, and Conceptual Modeling. Why Process Modelling and Pro...Stijn Hoppenbrouwers
 
Visual thinking for service design — CanUX November 2016
Visual thinking for service design — CanUX November 2016Visual thinking for service design — CanUX November 2016
Visual thinking for service design — CanUX November 2016Boon Yew Chew
 
StoryTelling for Evaluation - Participatory Tools
StoryTelling for Evaluation - Participatory ToolsStoryTelling for Evaluation - Participatory Tools
StoryTelling for Evaluation - Participatory Tools4th Wheel Social Impact
 
Aging2.0 Designer in Residence webinar "Define" presentation
Aging2.0 Designer in Residence webinar "Define" presentationAging2.0 Designer in Residence webinar "Define" presentation
Aging2.0 Designer in Residence webinar "Define" presentationEric Kihlstrom
 
Design Thinking For Intergroup Empathy: Creative Techniques in Higher Education
Design Thinking For Intergroup Empathy:  Creative Techniques in Higher EducationDesign Thinking For Intergroup Empathy:  Creative Techniques in Higher Education
Design Thinking For Intergroup Empathy: Creative Techniques in Higher EducationStefanie Panke
 
Design Thinking Presentation at AppState Free Learning Conference 2018
Design Thinking Presentation at AppState Free Learning Conference 2018Design Thinking Presentation at AppState Free Learning Conference 2018
Design Thinking Presentation at AppState Free Learning Conference 2018Stefanie Panke
 
Nov 2009 Innovalab
Nov 2009 InnovalabNov 2009 Innovalab
Nov 2009 InnovalabGreg Rivera
 
Creative Teaching Designing Creative and Culturally Relevant In
Creative Teaching Designing Creative and Culturally Relevant InCreative Teaching Designing Creative and Culturally Relevant In
Creative Teaching Designing Creative and Culturally Relevant Inbridie36viles
 
NEASIS&T 2017: Service Co-Design
NEASIS&T 2017: Service Co-DesignNEASIS&T 2017: Service Co-Design
NEASIS&T 2017: Service Co-DesignJennifer Briselli
 
Meandering in-civic-intelligence.reduced
Meandering in-civic-intelligence.reducedMeandering in-civic-intelligence.reduced
Meandering in-civic-intelligence.reducedDouglas Schuler
 
hcid2011 - Creativity for open spaces - Dr Sara Jones (HCID)
hcid2011 - Creativity for open spaces - Dr Sara Jones (HCID)hcid2011 - Creativity for open spaces - Dr Sara Jones (HCID)
hcid2011 - Creativity for open spaces - Dr Sara Jones (HCID)City University London
 
Draft 1 Forging New Pathways to Libraries Ready for All Learners--Redesigning...
Draft 1 Forging New Pathways to Libraries Ready for All Learners--Redesigning...Draft 1 Forging New Pathways to Libraries Ready for All Learners--Redesigning...
Draft 1 Forging New Pathways to Libraries Ready for All Learners--Redesigning...Buffy Hamilton
 
Cambridge Social Innovation Presentation social innovation meetup [autosaved]
Cambridge Social Innovation Presentation    social innovation meetup [autosaved]Cambridge Social Innovation Presentation    social innovation meetup [autosaved]
Cambridge Social Innovation Presentation social innovation meetup [autosaved]Jeanette Sjoberg
 
Open Prototyping - An early stage process model
Open Prototyping - An early stage process modelOpen Prototyping - An early stage process model
Open Prototyping - An early stage process modelDrew Hemment
 
Discovering Unmet Needs and New Solutions with Participatory Design
Discovering Unmet Needs and New Solutions with Participatory DesignDiscovering Unmet Needs and New Solutions with Participatory Design
Discovering Unmet Needs and New Solutions with Participatory DesignJennifer Briselli
 

Similar to Analyzing facilitation tools through the HEC Design Lens (20)

RSD5 Facilitating Generative Emergence within Large Scale Networks
RSD5 Facilitating Generative Emergence within Large Scale NetworksRSD5 Facilitating Generative Emergence within Large Scale Networks
RSD5 Facilitating Generative Emergence within Large Scale Networks
 
Clho
ClhoClho
Clho
 
iCE- Interactive Co-innovation Environment Software, Spatial Mapping Tools fo...
iCE- Interactive Co-innovation Environment Software, Spatial Mapping Tools fo...iCE- Interactive Co-innovation Environment Software, Spatial Mapping Tools fo...
iCE- Interactive Co-innovation Environment Software, Spatial Mapping Tools fo...
 
IDp Lab 2010 3 Assignment
IDp Lab 2010 3 AssignmentIDp Lab 2010 3 Assignment
IDp Lab 2010 3 Assignment
 
IDp Lab/Co-operative 2010 Assignment 3
IDp Lab/Co-operative 2010 Assignment 3IDp Lab/Co-operative 2010 Assignment 3
IDp Lab/Co-operative 2010 Assignment 3
 
Pragmatics, Cognition, and Conceptual Modeling. Why Process Modelling and Pro...
Pragmatics, Cognition, and Conceptual Modeling. Why Process Modelling and Pro...Pragmatics, Cognition, and Conceptual Modeling. Why Process Modelling and Pro...
Pragmatics, Cognition, and Conceptual Modeling. Why Process Modelling and Pro...
 
Visual thinking for service design — CanUX November 2016
Visual thinking for service design — CanUX November 2016Visual thinking for service design — CanUX November 2016
Visual thinking for service design — CanUX November 2016
 
StoryTelling for Evaluation - Participatory Tools
StoryTelling for Evaluation - Participatory ToolsStoryTelling for Evaluation - Participatory Tools
StoryTelling for Evaluation - Participatory Tools
 
Aging2.0 Designer in Residence webinar "Define" presentation
Aging2.0 Designer in Residence webinar "Define" presentationAging2.0 Designer in Residence webinar "Define" presentation
Aging2.0 Designer in Residence webinar "Define" presentation
 
Design Thinking For Intergroup Empathy: Creative Techniques in Higher Education
Design Thinking For Intergroup Empathy:  Creative Techniques in Higher EducationDesign Thinking For Intergroup Empathy:  Creative Techniques in Higher Education
Design Thinking For Intergroup Empathy: Creative Techniques in Higher Education
 
Design Thinking Presentation at AppState Free Learning Conference 2018
Design Thinking Presentation at AppState Free Learning Conference 2018Design Thinking Presentation at AppState Free Learning Conference 2018
Design Thinking Presentation at AppState Free Learning Conference 2018
 
Nov 2009 Innovalab
Nov 2009 InnovalabNov 2009 Innovalab
Nov 2009 Innovalab
 
Creative Teaching Designing Creative and Culturally Relevant In
Creative Teaching Designing Creative and Culturally Relevant InCreative Teaching Designing Creative and Culturally Relevant In
Creative Teaching Designing Creative and Culturally Relevant In
 
NEASIS&T 2017: Service Co-Design
NEASIS&T 2017: Service Co-DesignNEASIS&T 2017: Service Co-Design
NEASIS&T 2017: Service Co-Design
 
Meandering in-civic-intelligence.reduced
Meandering in-civic-intelligence.reducedMeandering in-civic-intelligence.reduced
Meandering in-civic-intelligence.reduced
 
hcid2011 - Creativity for open spaces - Dr Sara Jones (HCID)
hcid2011 - Creativity for open spaces - Dr Sara Jones (HCID)hcid2011 - Creativity for open spaces - Dr Sara Jones (HCID)
hcid2011 - Creativity for open spaces - Dr Sara Jones (HCID)
 
Draft 1 Forging New Pathways to Libraries Ready for All Learners--Redesigning...
Draft 1 Forging New Pathways to Libraries Ready for All Learners--Redesigning...Draft 1 Forging New Pathways to Libraries Ready for All Learners--Redesigning...
Draft 1 Forging New Pathways to Libraries Ready for All Learners--Redesigning...
 
Cambridge Social Innovation Presentation social innovation meetup [autosaved]
Cambridge Social Innovation Presentation    social innovation meetup [autosaved]Cambridge Social Innovation Presentation    social innovation meetup [autosaved]
Cambridge Social Innovation Presentation social innovation meetup [autosaved]
 
Open Prototyping - An early stage process model
Open Prototyping - An early stage process modelOpen Prototyping - An early stage process model
Open Prototyping - An early stage process model
 
Discovering Unmet Needs and New Solutions with Participatory Design
Discovering Unmet Needs and New Solutions with Participatory DesignDiscovering Unmet Needs and New Solutions with Participatory Design
Discovering Unmet Needs and New Solutions with Participatory Design
 

More from RSD Relating Systems Thinking and Design

Eudaimonic Flourishment through Healthcare System Participation in Annotating...
Eudaimonic Flourishment through Healthcare System Participation in Annotating...Eudaimonic Flourishment through Healthcare System Participation in Annotating...
Eudaimonic Flourishment through Healthcare System Participation in Annotating...RSD Relating Systems Thinking and Design
 
Marie Davidova: Socio-Environmental Relations of Non-Discrete Spaces and Arch...
Marie Davidova: Socio-Environmental Relations of Non-Discrete Spaces and Arch...Marie Davidova: Socio-Environmental Relations of Non-Discrete Spaces and Arch...
Marie Davidova: Socio-Environmental Relations of Non-Discrete Spaces and Arch...RSD Relating Systems Thinking and Design
 
Karen Ingerslev and Trine Naldal: Citizens as co-designers: facilitating syst...
Karen Ingerslev and Trine Naldal: Citizens as co-designers: facilitating syst...Karen Ingerslev and Trine Naldal: Citizens as co-designers: facilitating syst...
Karen Ingerslev and Trine Naldal: Citizens as co-designers: facilitating syst...RSD Relating Systems Thinking and Design
 

More from RSD Relating Systems Thinking and Design (11)

Klaus Krippendorff RSD10 From uncritical design
Klaus Krippendorff RSD10 From uncritical designKlaus Krippendorff RSD10 From uncritical design
Klaus Krippendorff RSD10 From uncritical design
 
RSD5 Curriculum Making for Trito Learning
RSD5 Curriculum Making for Trito Learning RSD5 Curriculum Making for Trito Learning
RSD5 Curriculum Making for Trito Learning
 
Stafford Beer’s Viable System Model and Team Syntegrity Process
Stafford Beer’s Viable System Model and Team Syntegrity ProcessStafford Beer’s Viable System Model and Team Syntegrity Process
Stafford Beer’s Viable System Model and Team Syntegrity Process
 
Managing Creativity: Oxymoron or Necessity?
Managing Creativity: Oxymoron or Necessity?Managing Creativity: Oxymoron or Necessity?
Managing Creativity: Oxymoron or Necessity?
 
Democratizing Social Innovation
Democratizing Social InnovationDemocratizing Social Innovation
Democratizing Social Innovation
 
Eudaimonic Flourishment through Healthcare System Participation in Annotating...
Eudaimonic Flourishment through Healthcare System Participation in Annotating...Eudaimonic Flourishment through Healthcare System Participation in Annotating...
Eudaimonic Flourishment through Healthcare System Participation in Annotating...
 
Morphological Analysis for Complex Futures
Morphological Analysis for Complex FuturesMorphological Analysis for Complex Futures
Morphological Analysis for Complex Futures
 
Enabling Systemic Transformations
Enabling Systemic TransformationsEnabling Systemic Transformations
Enabling Systemic Transformations
 
Hierarchy in Flux: Interfacing Robots
Hierarchy in Flux: Interfacing RobotsHierarchy in Flux: Interfacing Robots
Hierarchy in Flux: Interfacing Robots
 
Marie Davidova: Socio-Environmental Relations of Non-Discrete Spaces and Arch...
Marie Davidova: Socio-Environmental Relations of Non-Discrete Spaces and Arch...Marie Davidova: Socio-Environmental Relations of Non-Discrete Spaces and Arch...
Marie Davidova: Socio-Environmental Relations of Non-Discrete Spaces and Arch...
 
Karen Ingerslev and Trine Naldal: Citizens as co-designers: facilitating syst...
Karen Ingerslev and Trine Naldal: Citizens as co-designers: facilitating syst...Karen Ingerslev and Trine Naldal: Citizens as co-designers: facilitating syst...
Karen Ingerslev and Trine Naldal: Citizens as co-designers: facilitating syst...
 

Recently uploaded

Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk GurgaonCheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk GurgaonDelhi Call girls
 
DragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxDragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxmirandajeremy200221
 
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfChapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfParomita Roy
 
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...Suhani Kapoor
 
A level Digipak development Presentation
A level Digipak development PresentationA level Digipak development Presentation
A level Digipak development Presentationamedia6
 
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceCALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceanilsa9823
 
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...Yantram Animation Studio Corporation
 
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Raj Nagar Extension Call Girls 9711199012 WhatsApp No, Delhi Escorts in Raj N...
Raj Nagar Extension Call Girls 9711199012 WhatsApp No, Delhi Escorts in Raj N...Raj Nagar Extension Call Girls 9711199012 WhatsApp No, Delhi Escorts in Raj N...
Raj Nagar Extension Call Girls 9711199012 WhatsApp No, Delhi Escorts in Raj N...ankitnayak356677
 
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai DouxDubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai Douxkojalkojal131
 
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130Suhani Kapoor
 
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts ServiceCall Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Servicejennyeacort
 
SD_The MATATAG Curriculum Training Design.pptx
SD_The MATATAG Curriculum Training Design.pptxSD_The MATATAG Curriculum Training Design.pptx
SD_The MATATAG Curriculum Training Design.pptxjanettecruzeiro1
 
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130Suhani Kapoor
 
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 night
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 nightCheap Rate Call girls Kalkaji 9205541914 shot 1500 night
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 nightDelhi Call girls
 
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝soniya singh
 
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...Amil baba
 
MASONRY -Building Technology and Construction
MASONRY -Building Technology and ConstructionMASONRY -Building Technology and Construction
MASONRY -Building Technology and Constructionmbermudez3
 
How to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our SiteHow to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our Sitegalleryaagency
 

Recently uploaded (20)

Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk GurgaonCheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
 
DragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxDragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptx
 
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfChapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
 
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
 
A level Digipak development Presentation
A level Digipak development PresentationA level Digipak development Presentation
A level Digipak development Presentation
 
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceCALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
 
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
 
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
Raj Nagar Extension Call Girls 9711199012 WhatsApp No, Delhi Escorts in Raj N...
Raj Nagar Extension Call Girls 9711199012 WhatsApp No, Delhi Escorts in Raj N...Raj Nagar Extension Call Girls 9711199012 WhatsApp No, Delhi Escorts in Raj N...
Raj Nagar Extension Call Girls 9711199012 WhatsApp No, Delhi Escorts in Raj N...
 
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai DouxDubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
 
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
 
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts ServiceCall Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
 
SD_The MATATAG Curriculum Training Design.pptx
SD_The MATATAG Curriculum Training Design.pptxSD_The MATATAG Curriculum Training Design.pptx
SD_The MATATAG Curriculum Training Design.pptx
 
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
 
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 night
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 nightCheap Rate Call girls Kalkaji 9205541914 shot 1500 night
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 night
 
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
 
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
 
MASONRY -Building Technology and Construction
MASONRY -Building Technology and ConstructionMASONRY -Building Technology and Construction
MASONRY -Building Technology and Construction
 
How to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our SiteHow to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our Site
 
escort service sasti (*~Call Girls in Prasad Nagar Metro❤️9953056974
escort service sasti (*~Call Girls in Prasad Nagar Metro❤️9953056974escort service sasti (*~Call Girls in Prasad Nagar Metro❤️9953056974
escort service sasti (*~Call Girls in Prasad Nagar Metro❤️9953056974
 

Analyzing facilitation tools through the HEC Design Lens

  • 1. Analyzing tools for facilitation through the ‘HEC Design Lens’ Series of events Comparing two cases of design-facilitated large-scale networked series of events h e c participatory intentional functional p i f creative experiential human- perspectives The HEC Design Lens As designers work in domains of increasing social complexity, with various stakeholders across services and systems, the facilitation of multiple and contradicting networked perspectives becomes a challenge. Six dimensions of facilitation are identified, three core dimensions called ‘PIF’, and three designerly dimensions called ‘HEC’. The HEC dimensions can be analyzed through the ‘HEC Design Lens’. The HEC Design Lens can be used to design facilitation tools with a human centered (H), experiential (E), and creative (C) dimensions in mind. However, it can also be used to analyze networked design-facilitated processes by understanding how the HEC dimensions are orchestrated. HEC flows By observing changes in the HEC dimensions, patterns may emerge over a singular activity, phase, event or series of events. The overlay of colors represent the presence of muliple dimensions. Human-centric and creative peak HEC criterias Five levels of inquiry for networked series of events In large-scale networked processes, network participants are gathered through a series of events which can take the shape of co-design or reflection sessions or workshops. In order to analyze a series of events, we have made a division of five different levels: 1) Design-facilitated tool: a tailored tool that aid the facilitation process of activities 2) Activity: orchestrates several tools with a pre-defined intent 3) Event phase: bulks of activities make up an event phase. Phases are ussually divided by breaks. 4) Event: The entire execution of all event phases, including the before and after work. 5) Series of events: Emergent or pre-planned sequence of events that consititute a work package, program or project. Design facilitation dimensions H: human-centered E: experiential C: creative Core facilitation dimensions P: participatory I: intentional F: functional h ce Future drivers’ event Scenario review event Future healthcare service design & ‘experimentarium’ event ‘The patient in yr. 2025’ closure event human-centric experiential creative Prompts empathic insights or embody new perspectives. Immersive, extraordinary, sensorial, aesthetic. Prompts abductive and lateral thinking. Produces novel design material. human-centric experiential creative Invites participants to articulate different perspectives. Interactive, applies metaphors or symbols, playful. Invites abductive and lateral thinking. Builds on existing design material. human-centric experiential creative Addresses issues of diverse perspectives. Accessible, provides ambience or has a peripheral presence. Allows for reflection, feedback and critique to evaluate design material. human-centric experiential creative This dimension is not addressed or is irrelevant. This dimension is not addressed or is irrelevant. This dimension is not addressed or is irrelevant. Facilitation dimensions Design-driven volunteer events h e c photo prompts h e c system’s giga-map h e csketchingh e c journey map System’s giga-map Photo prompts Sketchinghuman-centric experiential creative It prompts empathic insights and embody new perspectives. An interactive way of using a large canvas to engage multiple participants. Prompt reflection and creative thinking. Allowing participant’s to reflect and collectively build an asylum seeker’s journey maps. This is an opportunity to dive into the subject matter with empathy by looking at the situation from the perspective of the persons most affected. human-centric experiential creative It articulates multiple perspectives. An interactive way of using a large canvas to engage multiple participants. Prompt reflection and creative thinking. Extensive systemic visualization that shows how many stakeholders and institutions relate and interact across multiple scales and levels of governance. human-centric experiential creative It prompts participants to share their individual perspectives with each other. Combines materials, photos, and making tools. Highly aesthetic. It prompts abductive thinking and co-design of new alternatives. Applying visual or photographic material to inspire or prompt reactions in participants. human-centric experiential creative This dimension is not addressed. An interactive way of using a large visuals to engage multiple participants. Prompt reflection and creative thinking. Live sketching in large scale formats to synthesize a group’s collective ideation process or suggest an individual alternative to a larger group. Journey map h e c participatory mapping Co-design event with asylum seekers h e c group picture h e c group visualization h e c super-powers h e c mapping comptetences h e c idea generation h e c concept pitch h e c large group reflections human-centric experiential creative Invites participants to articulate different perspectives. Accessible, inclusive, out-of-context, playful. ‘How do you want to be remembered’ prompts abductive thinking. In preparation for the co-design session with asylum seekers, we did co-mapping sessions to discover their ‘super-powers’, ‘what opportunitites they see in norway’ and ‘how they want to be remembered. 60 asylum seekers participated and this material was brought into the workshop plans. human-centric experiential creative This dimension is not addressed or is irrelevant. Accessible and playful illustrations. This dimension is not addressed or is irrelevant. As the workshop got started, we projected the four groups. This visualization allowed participants to find their group easily in an accessible and friendly way. human-centric experiential creative Invites participants to articulate their diverse perspectives. Accessible, aesthetic, interactive and creates a new ambience. Invites abductive thinking and creates novel design material. We mapped each other’s passions and skills through a structured brainstorming session. There were two initial questions printed (with a colored background), and then we used the same color post-it to brainstorm on that particular question. Themes emerged. human-centric experiential creative Allows participants to reflect on diverse perspectives. Accessible, aesthetic, interactive and creates a new ambience. Invites abductive thinking and creates novel design material. The competences surfaced during the structured brainstorming session were transformed into concepts. This was prompted by the question ‘how might we connect our goals to our competences.’ human-centric experiential creative Addresses issues of diverse perspectives. Accessible format. This dimension is not addressed or is irrelevant. Ideas were pitched using the idea canvas. The whole group who represented the idea talked. human-centric experiential creative Addresses issues of diverse perspectives. Accessible format. Prompt reflection and creative thinking. The session concluded with a reflective group discussion where both the organizers, hosts, and asylum seekers shared their perspectives in plenary. The reframe of individual perspectives and inspiration was a common theme. human-centric experiential creative This dimension is not addressed or is irrelevant. Creates a shared memory and iconic picture of ‘we are all in this together’. This dimension is not addressed or is irrelevant. A group picture was taken to symbolize the collective effort and express ‘we are in this together’ feeling. Participatory mapping Group visualization Mapping competences Idea generation Concept pitch Large group reflections Group picturehuman-centric experiential creative It invites people to reflect upon their own and other’s perspective. It is an immersive and playful way to embody a hero. It invites abductive thinking in relation to your own abilitites and potentials. The super-power activity replaces nametags with superman’s shield. It allows participants to name and write their super-power. It is used as a playful icebreaker that also allows participants to get to know each other. Super-powers Collective opportunities - ‘the Parliament event’ h e c collective ‘to do’ photo h e c ‘how might we’ template h e c ‘How might we’ presentations h e c individual ‘to do’ template h e c opportunity space canvas h e c journey map h e c inspiration posters h e c group visualization h e c facilitator’s kit group table sign c h e Inspiration posters human-centric experiential creative Prompts collaboration among diverse perspectives. Provide ambience and transforms the existing environment. Prompt reflection and creative thinking. Using large, colorful and playful posters to transform the Parliament. The tone of voice of the posters inspired collective action and prompt the value of the multiplicity of perspectives. human-centric experiential creative Addresses issues of multiple perspectives by color-coding them. It has an ambient presence and allows participants to huddle around it. Allows reflection among the diverse perspectives, but not in relation to creation. Each of the twelve groups wasvisualized. The group’s theme was placed in the middle, and then the names of the participant’s was color-coded depending on which perspective they were representing (public, private, academic, lived experience, etc). It visually represented that each group was diverse. human-centric experiential creative This dimension is not addressed or is irrelevant. Each kit is nicely packed with materials make facilitator’s feel valued. This dimension is not addressed or is irrelevant. Facilitator’s kits were carefully developed to onboard the twenty-four facilitators in a quick way. These kits contained instructions, materials such as post-its, markers and templates. They were carefully put together in transparent folders. human-centric experiential creative Color-codes the multiple perspectives persent in the group. Provide ambience and transforms the existing environment. This dimension is not addressed or is irrelevant. Visible signs were placed on each group, iterating the group’s theme and the multiple perspectives within each group. human-centric experiential creative It invites people to reflect upon their own and other’s perspective. It is an immersive and playful way to embody a hero. It invites abductive thinking in relation to your own abilitites and potentials. The super-power activity replaces nametags with superman’s shield. It allows participants to name and write their super-power. It is used as a playful icebreaker that also allows participants to get to know each other. human-centric experiential creative It prompts empathic insights and embody new perspectives. An interactive way of using a large canvas to engage multiple participants. Prompt reflection and creative thinking. Allowing participant’s to reflect and collectively build an asylum seeker’s journey maps. This is an opportunity to dive into the subject matter with empathy by looking at the situation from the perspective of the persons most affected. human-centric experiential creative Prompts collaboration among diverse perspectives. Accessible, allows multiple participants to be part of the conversation. Prompt reflection and creative thinking. A large canvas to ideate on a shared opportunity space. The canvas prompt a structured brainstorming that ideated on actors, needs, barriers and enablers. human-centric experiential creative Addresses issues of diversity. Accessible, provides ambience or has a peripheral presence. Prompt reflection and creative thinking. A large canvas that prompted the group to synthesize their collective learnings. They had to finish the sentence ‘how might we’ - encouraging them to commit to a particular idea. human-centric experiential creative It addresses an individual human perspective. It uses the metaphor of the selfie in a different context. It nudges people to create a short and long-term commitment. The individual ‘to-do’ came right after the ‘collective learning’ canvas. It prompt participants to move from the collective to the individual space, and ideate on how they could individually contribute in the short and long term. These ‘to-do’ were anonymously photographed. human-centric experiential creative Addresses issues of diverse perspectives. Accessible format. This dimensions is not addressed or is irrelevant. Each facilitator presented (in two minutes) the collective learnings from each group. They used a photograph of the ‘collective learning canvas’ which was projected to make accessible to the 120 participants. human-centric experiential creative This dimension is not addressed or is irrelevant. From the ‘to-do’ selfie to a collective ‘to-do’ image. Creates an iconic memory. This dimension is not addressed or is irrelevant. After the final presentations, participants were encouraged to take a group picture with their individual ‘to-do’. This picture would then serve as the icon or symbol of the workshop. Group visualization Facilitator’s kit Group table signs Super-powers Journey map Opportunity space canvas ‘How might we’ template Individual to-do template ‘How might we’ pres. Collective ‘to do’ photo h e c super-powers Co-creation of possibilities - ‘follow-up Parliament event’ h e c sharing potentials h e c project pitch h e c super-powers h e c inspiration poster h e c project canvas h e c group picture h e c large group reflections h e c group visualization h e c individual potential human-centric experiential creative Invites participants to articulate their different perspectives. Immersive, extraordinary, selfie into a new context, aesthetic. Prompts abductive thinking and produces design material. Expressing your individual potential by writing it on a speech bubble. This could be then shared (anonymously or openly) through social media human-centric experiential creative Addresses issues of diverse perspectives. Interactive, bringing the digital into the physical space. Allows for reflection, feedback and critique to evaluate design material. #MyPotentials (individual potential speech bubbles) were shared in social media platforms. By hash tagging them, they could be searchable, thus creating a new type of database. human-centric experiential creative Prompts collaboration among diverse perspectives. Accessible, allows multiple participants to be part of the conversation. Invites abductive thinking to build on existing design material. The project canvas captured the essence of different projects and prompt participants to articulate how it worked in a simple way. It also prompt participants to reflect on how each individual perspective (asylum seekers, public, private and academic sectors) could contribute or be part of the idea. Individual potential Sharing potentials Project canvashuman-centric experiential creative It invites people to reflect upon their own and other’s perspective. It is an immersive and playful way to embody a hero. It invites abductive thinking in relation to your own abilitites and potentials. The super-power activity replaces nametags with superman’s shield. It allows participants to name and write their super-power. It is used as a playful icebreaker that also allows participants to get to know each other. Super-powers human-centric experiential creative This dimension is not addressed or is irrelevant. Creates a shared memory and iconic picture of ‘we are all in this together’. This dimension is not addressed or is irrelevant. A group picture was taken to symbolize the collective effort and express ‘we are in this together’ feeling. Group picturehuman-centric experiential creative Addresses issues of multiple perspectives by color-coding them. It has an ambient presence and allows participants to huddle around it. Allows reflection among the diverse perspectives, but not in relation to creation. Each of the twelve groups were visualized. The group’s theme was placed in the middle, and then the names of the participant’s was color-coded depending on which perspective they were representing (public, private, academic, lived experience, etc). It visually represented that each group was diverse. Group visualization Inspiration posters human-centric experiential creative Prompts collaboration among diverse perspectives. Provide ambience and transforms the existing environment. Prompt reflection and creative thinking. Inspirations posters were used to prompt relfection and transform the space. human-centric experiential creative Addresses issues of diverse perspectives. Accessible format. Articulates a new idea or creation. Prompts reflection. Each project owner pitched their project to the larger group. They used the project canvas as a support structure that could guide their presentation script. Concept pitch human-centric experiential creative Addresses issues of diverse perspectives. Accessible format. Prompt reflection and creative thinking. The session concluded with a reflective group discussion where both the organizers, hosts, and asylum seekers shared their perspectives in plenary. The reframe of individual perspectives and inspiration was a common theme. Large group reflections Series of events tool activity phase event series of events h c e h c the pill experience h c postcard co-rating h c theme descriptions h c idea cards h c postcard from the future h c group tattoos h c future driver categories h c group tags e e e e e e e e Case1:formalizedhealth innovationnetwork human-centricpostcard from the future experiential creative Allows particioants to articulate future states from different user perspectives. Uses a playfull, interactive and well known metaphore. Invites participants to think abductively and articulate desired fututre states. Participants recieved an e-mail prior to the seminar with a template of a postcard from the future, that they could fill out and bring along to the event. The postcards were designed as if they were send from the year 2025 to thank C3 for something the centere have managed to innovate. The participants could chose who the seder of the postcard could be. human-centricgroup tags experiential creative ensures the formation of divese discussion groups. colour schemes were itroduced as a peripheral aesthetic element. Not adressed. The workshop name tags were marked with group colour related to the five themes and was used to create mix groups of particopants. human-centricpostcard rating experiential creative rating desired future states, expressed from various perspectives. uses heart stickers as a playfull, interactive and well known metaphore. Not adressed. After exhibiting the postcards from the future the participants were asked read the postcards from th efuture and to rate them qualita- tively, by sticking heart stickers on them. human-centrictheme descriptions experiential creative invites for understandanding of the themes from various perspectives theme icons were inrtoduced as visual elements related to each theme. invites to reflect, elaborate and critique the described themes. Each of the fife themes of C3 was described in a provocative futuristic way, both from a patient and from a provider prdspective. This in order to provoke group discussions of the themes from a veriaty of stekeholder perspectives. human-centricgroup tattoos experiential creative ensures diversity in the thematic discussion groups. extraordinary, sensorial and creates a high expeience of group identity metaphor. Not adressed. A set of water tattoos were designed and produced for each C3 theme. Each group member was aksed to wear his chosen water tattoo to support the group formation of each theme. human-centricfuture driver categories experiential creative invites articulation of drivers of change from mulitiple stakeholder perspectives. peripheral by usage of colour scheems related to themes. promts lateral thinking and suggestion of multiple future driving forces of change. The participants were asked to suggest future drivers of change from various perspectives retlated to their chosen themes. Future drivers were categorised in three main categories: Economy, society & technology. The category posters were designed to match the colour of each theme. human-centricthe pill experience experiential creative invites participants to reflect upon a patients perspectivse related to medication. Highly immersive, sensorial and symbolic theatrical experience. Not adressed. Participants were exposed to an experience by being symbolically medticated with “miracle frooties” - a pill that twists the sensoric ability of tase. This in order to gain empathic insight in to a medicated patients’ perspective and woh a patient is depended on trusting provides to give good instructions related to medication. human-centrictool name experiential creative invites to describe ideas from different perspectives. idea card layout helps to describe idess in a cohesive and easy way. prompts abductive thinking to support production of a range of suggeted ideas. Idea cards were developed to help participants describe ideas for possible future C3 projects related to each theme. h c floor plan division h c narrative demonstrators h c scenario boards h c feedback place holders e e e e human-centricfloor plan division experiential creative Irrelevant. Immersive, prompts the participants to relate to the different scenarios spatially. Irrelevant. The floor was devided in four sections mirroring the four scenarios that were presented to “move” the participants mentally in to each scenario. human-centricscenario boards experiential creative scenario boards adressed issues related to various stakeholders Each board had an easthetic presence and was supported by illustrations and coloutr branded. allows for reflection, feedback related to each scenario. The four scenarios were presented on illustrated colour branded boards. Variations related to the identifyied future drivers were highlited. Signposts from the present were also described related to each scenario. human-centricnarrative demonstrators experiential creative promting various stakeholder perspectives. immersively illustrated and aesthetically narrated demonstrators. allows for reflection, feedback related to each narrative. Each scenario was illutrated by narratives related to each C3 theme from various perspectives, demonstrated by using a veriety of medias such as: video storytelling, sketches and rough prototypes. human-centricfeedback place holders experiential creative Addresses issues of diverse perspectives. Irrelevant. Invites lateral thinking and reflection on the presented scenarios and narratives. Each scenario board had place holders for feedback post-it notes with written comments from the participants. h c concept evaluation sheets h c futuristic window view h c service concept videos h c persona folders h c user journey folders h c scenario feedback cards h c pillows, candles and essence h c my to do h c boarding cards to the future h c service scape prototypes e e e e e e e e e e e h c C3 posters e human-centricboaerding cards to future experiential creative adresses issues of diversity by mixing groups extraorinary, metaphoric and aesthetically designed. Irrelevant. Each participant was given a boarding card to the year 2025. The cards included a mixed group number indication and the event programe. human-centricportal to year 2025 experiential creative adresses issues of diversity by mixing groups Imersive and metaphorical and thearically enacted. Irrelevant. A portal was built to mark the entrance to the event space, marked with a “welcome to the future” sign. Two facilitators dressed in white lab suits welcomed the participants. Mixed groups of six participants were led into the different event rooms. human-centricpersona forlders experiential creative Promts an expirienced empathic insight to patient perspectives. Immersive, interactive and theatrical. An extraordinary experience. Allows for reflection, feedback relayted to each service enactment Participants were given a persona with a name tag and some atributes that describes each persona. Each paticipant was asked to play out his given persona as a patient at the future healthcare service moment enactments. human-centricfuturistic window view experiential creative Not adressed. creates an ambient futuristic atmosphere. Irrelevant. As part of the overall spatial design the venue windows were covered with futuristic posters fittet to the window areas, in order to create an experience of futuristic atmos- phere. A metaphore of a future window view. human-centricservice concept videos experiential creative Adresses issues of diversity. Immersive, narrated and easthetically presented. Invites for participants reflection and feedback. As an introduction for each enactment session, each of the six future healthcare service designs were presentetd through a 2-3 min. long video, presenting the service concept. human-centricservice scape prototypes experiential creative Promts an expirienced empathic insight to patient perspectives. Immersive, interactive and theatrical. An extraordinary experience. Invites for participants reflection and feedback. Each service moment enactment was supported by simple prototypes of surroundings and remedies acting as service scape backdrops. human-centricuser journey folders experiential creative invites participants to reflect upon a patients perspectives related to each service concept. Illutrated and narrated as a comic strip and easthetically presented. Invites for participant reflection and feedback on exthisting design material. Each participant got a folder wuth detaled description of each furtrue service concept and and an illustrated user journey. human-centricconcept evaluation sheets experiential creative invites participants to reflect upon a patients perspectives related to each service concept. Interactive. layout helps to give feedback on concepts in a cohesive and easy way. Invites for participant reflection and feedback on presented design material. Each participant was asked to fill out an evaluation sheet related to each concept, rating value for users, business and public and indicating how futuristic the concept was on a 20-year time scale. human-centricscenario feedback cards experiential creative Irrelevant. Interactive and playful. layout helps tparticipants o give feedback on the scenarios in an easy way. Invites for participant reflection and feedback on the scenarios. Each group of participants was given a set of feedback cards to give their feedback on how C3 fits in to the scenario landscape. human-centricC3 posters experiential creative Irrelevant. Makes C3 material accessible, provides peripheral presence. Invites for participant reflection arround C3 in general. As a backdrop for discussions about the future of C3, a set of posters were developed and hung up on the walls in the discussion room. human-centricpillows, candles & essence experiential creative Prompts empathic insights or embody new perspectives. Immersive, extraordinary, sensorial, aesthetic. Prompts abductive and lateral thinking. A room for reflection and slow thinking was designed for partici- pants as part of the event. After a while the participants could discuss C3 issues in pairs. human-centricmy to do experiential creative Irrelevant. Accessible, and easy to youse template. Symbolic C3 look and feel. Prompts abductive and lateral thinking. Produces novel design material. As part of the room for contempla- tion, the participants were asked to write down personal to-do lists, suggesting short and long term personal commitments. h c poster exhibition h c project plotiing table h c visual discussion summaries e e e h c time capsule e human-centricposter exhibition experiential creative Addresses issues of diverse perspectives. Accessible, provides ambience or has a peripheral presence. Allows for reflection, feedback and critique to evaluate design material. As a summary of the outcome from the first work package an exhibi- tion of posters were set up as a backdrop for the event reflections, feedback and discussions. human-centricproject plotting table experiential creative Addresses issues of diverse perspectives. Immersive, extraordinary, sensorial, aesthetic. Allows for reflection, feedback and critique to evaluate design material. In order to get an overview of the C3 project portfolio a plotting table was dveloped. The particiopants were asked to place the projects marked by flags, on the map relative to their stage of develop- ment. The flags were marked in relation to each theme and relevant WP. The map used a topographic metaphore to add a playful dimention acting as an invitation for paticipant interaction. human-centricvisual discussion summaries experiential creative Addresses issues of diverse perspectives. applies metaphors or symbols, playful. Irrelevant. Visual summaries were scethed out “on the fly”, as part of the closing discussions. They serve as a playful documentation and summary of the reflections that surfaced during the event discussion session. human-centrictime capsule experiential creative Irrelevant. Dimention not addressed. Immersive, extraordinary, sensorial, aesthetic. Prompts abductive and lateral thinking. Produces novel design material. A 2020 time capsule with participant notes about what C3 will beome in 2020 was used in order to mark the closure of WP1 symbolically. Case2:informalnetwork forsocialinnovation high med. low none Experiential ending of an event Manuela Aguirre manuela.aguirre@aho.no Natalia Agudelo natalia.agudelo@aho.no Jonathan Romm jonathan.romm@aho.no The Oslo School of Architecture and Design (AHO) h c portal to year 2025 e