This document is a curriculum vitae for Amr Essam Hassan that includes his personal and contact information, professional experience, education, skills, and areas of interest. It details his 15 years of experience in network engineering roles with companies like STC, Vodafone Egypt, and EgyNet, where he has led teams and managed projects in fields like IP/MPLS, data communications systems, and network operations. He holds professional certifications including the PMP, CCIE R&S, and ITIL v3 Foundation.

1. Amr Essam Hassan aehassan@stc.com.sa
Last updated: Aug 2015 amressam@hotmail.com
Curriculum Vitae
Personal information
Name: Amr Essam Hassan Ibrahem.
Address:
(Saudi-Arabia): 273 Hussien Bin Ali St., Al-Azdehar District, Riyadh.
(Egypt): 2 Seedy Abdel-Kader St. from El-Freek Ali Fahmy St., Mariotea Haram, Giza.
Date Of Birth: October 23rd
1978.
Email: aehassan@stc.com.sa - AmrEssam@hotmail.com.
Nationality: Egyptian.
Military Services: Completed.
Social State: Married.
Mobile: 002-0100-1795310, 00966-506215306.
Driving License: Valid till 2/2017.
Summary
 International work experience in ISP Core Data Networking (NGN), enterprise solutions and
project management through different stages planning, design , implementation and
operation.
 Experienced manager with around 15 years of experience, leading skills, technical and
project management skills.
 Successfully managed large programs through cross-functional environments.
Career objective
 Seeking a challenging career that utilizes my skills in my area of competences and enriches
my knowledge , and gives me a chance to be part of a team that contributes towards the growth
of the organization, yielding the twin benefits of job satisfaction and convenient professional
growth.
Professional Experience
Jan 2014:
IP/MPLS Program Manager, STC Saudi-Arabia.
STC Core Implementation Projects.
The main tasks and responsibilities are:
 Overall management responsibility of Core IP/MPLS implementation Projects activities.
 Manage the team, control project management deliverables quality , and quantity of
work.
 Ensure detailed Project Plans are established and followed throughout the program
Projects.
 Ensure necessary and satisfactory project procedures are established to direct all
project work, in order to maintain timely execution and quality of work.
 Monitor activities related to ISP, OSP and multivendor integration, ensuring that the
deliverables conform to company guidelines, specifications, and standards.
 Identify, clarify and correct any flaws, deficiencies or failures in the program related
Projects implementation activities.
 Ensure timely , correct presentation and explanation of project deliverables.

2. Amr Essam Hassan aehassan@stc.com.sa
Last updated: Aug 2015 amressam@hotmail.com
 Report to management comprehensively and timely about required modifications,
deficiencies, new procedures, etc. within the program projects scope of work.
 Prepare/present to management alternative proposals for problem solutions and
recommended decisions.
 Maintain program projects time deadlines, cost and quality based on the
objectives and priorities for the execution of work.
 Technical and management Consultant/advisor for the MPLS projects to higher
management.
 Present to management program projects status, obstacles and next steps.
Dec 2011:
NEMO/MEGA Program Manager, Nor-Consult Saudi-Arabia.
STC NEMO and MEGA-Project.
The main tasks and responsibilities are:
 Overall management responsibility of all Projects activities within the Program.
 Manage the consultant services, control quality and quantity of work performed, guide
the team and carry the overall responsibility for the task fulfillment and Consultant's
activities
 Receive guidelines and instructions from Client about required work.
 Ensure detailed Project Plans are established and followed throughout the Project.
 Ensure necessary and satisfactory project procedures are established to direct all
project work and in order to maintain timely execution and quality of work
 Monitor supervision activities related to NSS, BSS, and Transmission installations, and
ensure that the results conform to guidelines, specifications, and standards
 Take action to identify, clarify and correct any flaws, deficiencies or failures in the
implemented Project activities.
 Ensure timely and correct presentation and explanation of project results.
 Inform Client comprehensively and timely about required modifications, deficiencies,
new procedures, etc. within the scope of work.
 Prepare/present to management alternative proposals for problem solutions and
recommend for decisions.
 Maintain time deadlines and coordinate work execution.
 Set objectives and priorities for the execution of work
 Technical and management Consultant/advisor for the project higher management.
 Present to STC management project status, obstacles and next steps.
Jan 2011:
O&M Manager, Nor-Consult Saudi-Arabia.
STC NEMO-Project.
The main tasks and responsibilities are:
 Create High level design for NEMO IP-MPLS network.
 Create Low level design for the NEMO IP-MPLS network.
 Create High level design for NEMO NOC IT infrastructure & tools to monitor & manage
the NEMO network.
 Create Low level design for NEMO NOC IT infrastructure & tools.
 Technical Interface with STC different departments for complete NEMO design solution.
 Technical Interface with Cisco to finalize the HLD, LLD, NIP & NRFU.
 Technical consultant for NEMO Implementation team to achieve integration targeted
dates.
 Technical consultant for NEMO Operation team to implement & operate new NOC for the
project.
 Manage the NEMO NOC design different aspects to satisfy the project requirements.
 Manage NEMO NOC implementation as per the agreed design.
 Manage handover activities co-ordination and facilitation till close out with different
stockholder.
 Participate in business case creation for any new NEMO project.

3. Amr Essam Hassan aehassan@stc.com.sa
Last updated: Aug 2015 amressam@hotmail.com
 Manage, monitor and Evaluate NEMO vendors (AEC, Cisco, Baharti, AWAL and ORION)
performance according to the agreed contractual documents.
 Participate in vendor selection process for any new product, support service and
monitoring tools.
 Business Process Management, Governance & Performance Optimization, Statistical
Process Control.
 Departmental Activities Analysis, Quality Internal & External Auditing.
 Manage NEMO NOC team to deliver NEMO Operation & Maintenance activities.
 Manage NEMO NOC team to deliver the agreed SLA based on the ITILv3 process.
 Manage NEMO NOC financial figures & payments against deliverables.
 Create and present the NEMO NOC associated items (Technical, Financial, progress,
obstacles & operational) to the STC management in weekly & monthly basis report.
May 2010:
O&M Technical Manager, SBM Saudi-Arabia.
STC NEMO-Project.
The main tasks and responsibilities are:
 Create High level design for NEMO IP-MPLS network.
 Create Low level design for the NEMO IP-MPLS network.
 Create High level design for NEMO NOC IT infrastructure & tools to monitor & manage
the NEMO network.
 Create Low level design for NEMO NOC IT infrastructure & tools.
 Review/Verify/Approve all the NEMO Transport & NOC design documents.
 Technical Interface with Cisco to finalize the HLD, LLD, NIP & NRFU.
 Technical consultant for NEMO Implementation team to achieve integration targeted
dates.
 Technical consultant for NEMO Operation team to implement & operate new NOC for the
project.
 Manage the NEMO NOC design different aspects to satisfy the project requirements.
 Manage NEMO NOC implementation as per the agreed design.
 Manage handover activities co-ordination and facilitation till close out with different
stockholder.
 Participate in business case creation for any new NEMO project.
 Business Process Management, Governance & Performance Optimization, Statistical
Process Control.
December 2009:
Network Consultant, SBM Saudi-Arabia.
STC Resident Engineer, NEMO-Project.
The main tasks and responsibilities are:
 Create High level design for NEMO IP-MPLS network.
 Create Low level design for the NEMO IP-MPLS network.
 Create High level design for NEMO NOC IT infrastructure & tools to monitor & manage
the NEMO network.
 Create Low level design for NEMO NOC IT infrastructure & tools.
 Review/Verify/Approve all the NEMO Transport & NOC design documents.
 Technical consultant for NEMO Implementation team to achieve integration targeted
dates.
 Technical consultant for NEMO Operation team to implement & operate new NOC for the
project.
 Participate in business case creation for any new NEMO project.
January 2009:
Core Support Senior Supervisor , Vodafone Egypt
Operation Department-DataCom and GPRS sub department.

4. Amr Essam Hassan aehassan@stc.com.sa
Last updated: Aug 2015 amressam@hotmail.com
Responsible for Vodafone backbone network (CPN), data communication system (DCS)
and GPRS IP backbone intra-network:
 Leading the operation DataCom team.
 Managing the implementation of the Network Management Systems.
 Management & distribution of Technical resources to satisfy Projects requirements.
 Participate in new Engineering solution, Network Operation Center and Network testing
Solution to customers in Telecom and Enterprise domains.
 Assign and evaluate tasks and projects to team members.
 Evaluate and monitor vendor (Cisco, Ericsson and Juniper) performance according to the
SLA.
 Support team members in any escalated case or emergency as a technical reference.
 Handle all the external communication and preparation for any new project with other
teams.
 Prepare all the technical training for my team members.
 Create periodic reports with all the activities done, coming and network performance.
 Implement and operate Vodafone-Egypt backbone MPLS network (CPN), which carry all
the live traffic (Voice, Signaling, GPRS, VAS, and Prepaid).
 Participate in vendor selection process for any new support service.
 Participate in vendor selection process for network monitoring systems.
April 2007:
Core Support Supervisor , Vodafone Egypt
Operation Department-DataCom and GPRS sub department.
Responsible for Vodafone backbone network (CPN) and data communication system
(DCS):
 Technical leader for DataCom sub-team.
 Assign and evaluate tasks and projects to team members.
 Evaluate and monitor vendor (Cisco, Ericsson and Juniper) performance according to the
SLA.
 Support team members in any escalated case or emergency as a technical reference.
 Handle all the external communication and preparation for any new project with other
teams.
 Prepare all the technical training for my team members.
 Create periodic reports with all the activities done, coming and network performance.
 Implement and operate Vodafone-Egypt backbone MPLS network (CPN), which carry all
the live traffic (Voice, Signaling, GPRS, VAS, and Prepaid).
 Participate in vendor selection process for any new support service.
 Participate in vendor selection process for network monitoring systems.
 Participate in Mega project to migrate all the Vodafone traffic (VOIP, SIGTRAN, etc...)
from IOS based Cisco routers to GSR XR-IOS based routers.
March 2005:
Core Support Senior Engineer, Vodafone Egypt
Operation Department-DataCom and GPRS sub department.
Responsible for Vodafone backbone network (CPN), GPRS backbone network (MPBN)
and data communication system (DCS):
 Technical leader for team members to assign tasks and projects.
 Troubleshoot any escalated problem from first line.
 Handle emergency cases.
 Enhance network performance by schedule maintenance and periodic updates.
 Enhance network security by making schedule security auditing on our node.
 Responsible for maintenance contracts with associated vendors to escalate problems

5. Amr Essam Hassan aehassan@stc.com.sa
Last updated: Aug 2015 amressam@hotmail.com
and apply new updates.
 Participate in implementing the new solutions with Engineering Department.
January 2005:
Senior Network Engineer, EgyNet
Operation Department- Network Guards sub department.
Responsible for Egynet network:
 ATM & Frame Relay Network Performance Monitor.
 Troubleshoot any Network Problem.
 Enhance network performance.
 STM1s, E3s, E1s traffic monitor and troubleshoot any problem with Telecom Egypt fiber
center.
 Monthly report Network statistics.
 Manage network with HP open view.
January 2003:
Network Engineer, EgyNet
Operation Department- Core sub department.
Responsible for Customer related problems:
 Troubleshoot Frame relay or ATM customer’s problems.
 Configure PVCs and connections for new customers.
 Monitor physical and logical statistics for customer Connections.
August 2002:
Network Engineer, EgyNet
Operation Department-Installation and Maintenance sub department.
The main tasks and responsibilities are:
 Implement new network nodes and new customer's solutions.
 Troubleshoot any physical or hardware problems forward by Core sub department.
 Test new equipment.
May 2002:
Training in fiber Telecom Egypt for one month.
December 2000:
Maintenance Engineer, Army-Air Defiance.
During my duty in army I have the chance to work in:
 Maintenance of PC’s.
 Maintenance of Scanner’s.
 Maintenance of LAN equipments.
August 1999:
Training in Bahgat Group -(PCB) Printed Circuit Board factory for one month.
August 1998:
Training in GUPCO (Gulf Sueiz Petroleum Company) for two weeks.
July 1997:

6. Amr Essam Hassan aehassan@stc.com.sa
Last updated: Aug 2015 amressam@hotmail.com
Faculty Training.
Design and implementation Digital/Analog hardware circuits using main logic components.
Technical Skills
Certificates
 PMP #1573752
 ITIL v3 Foundation
 CCIE R&S #34593
 CCIE Service Provider Written
 CCNP
 CCIP.
 CCNA.
 JNCIA-FWV.
 JNCIS-FWV.

7. Amr Essam Hassan aehassan@stc.com.sa
Last updated: Aug 2015 amressam@hotmail.com
Courses
 Advanced Services Cisco AS9000 Aggregation
Router Series Essentials
 Designing Cisco Network Service Architectures
PMP (Project Management Plan).
IFVH (Integrating Juniper Networks Firewalls/IPSec VPNs into
High-Performance Networks).
Global Knowledge
Global Knowledge
Ideal Vision
Spectrum Training Center –UAE
Dubai.
 Cisco ANA (User, Admin). Cisco Training Center.
 InfoVista Performance Management (User, Admin). Vodafone premises
 MPLS. Synergy Training Center.
 BGP. Synergy Training Center.
 QOS. Synergy Training Center.
 Cisco XR 12000 series essentials. Cisco Training Center.
 Customized UNIX. ITI.
 Huawei ATM DSLAM 5100. Huawei Training Center.
 MegaBox (X.25 switch used to connect OSS and
Billing G/W to mobile switch).
Vados Center –United Kingdom.
 INSG (Implementing Netscreen Security Gateways). Spectrum Training Center –UAE
Dubai.
 Ericsson GSM, GPRS, and WAP NTI.
 Ethical Internet Hacking ISS.
Equipment Experience
 Juniper Products (MX2020, Netscreen Firewall,
Swmmit Switch)
Installation, Configuration and
Troubleshooting.
 Cisco Products (NCS, ASR9000,GSR XR-IOS, PIX,
Routers, Switches, ACS, ASA)
Installation, Configuration and
Troubleshooting.
 ISS (IDS) Configuration and Troubleshooting.
 Lucent Products (WAN FR and ATM switches,
DSLAM, Modems)
Installation, Configuration and
Troubleshooting.
 MegaBox (X.25 switch) Installation, Configuration and
Troubleshooting.
 Paradyne Products (Dslams, Modems) Installation, Configuration and
Troubleshooting.
Education
Graduate: B.Sc. Electronics and Communications, Faculty of Engineering.
Graduation Year: July 2000.
University: Cairo University.
Major: Communication.
Grade: Good.
4th Year Grade: Very Good.
Graduation Project: PLC Trainer Simulator.
Graduation Project Grade: Excellent.
Languages
Understand Write Speak

8. Amr Essam Hassan aehassan@stc.com.sa
Last updated: Aug 2015 amressam@hotmail.com
Arabic Fluent Fluent Fluent
English Fluent Fluent Fluent
Non-Technical courses
▪ Preparing MBA in Leicester-UK Business School.
▪ Analytical Thinking in STC in-house training center.
▪ Finance for non-financial in AUC- Adult Training Center.
▪ Effective presentation skills in AUC- Adult Training Center.
▪ Strategies for problem solving and decision making in Pro-Mark Training Center.
Soft skills
▪ Interactive and fast enough to learn new technologies and Languages.
▪ Team player, self-learner and can work efficiently under pressure.
▪ Ability to think "outside the box".
▪ Shares knowledge, responsibilities, and expertise with others easily and frequently.
▪ Works effectively with people at all levels in the organization in order to achieve the
required results.
▪ Shares information and accepts feedback easily and in a timely manner.
▪ Balances own responsibilities with interests of team and/or department; Respects group
goals.
▪ Researches for new ways to apply technology.
▪ Combines different ideas to create something new or improve existing product.
▪ Good technical documentation writing skills.
Areas Of Interest
▪ Reading, Football and Traveling.