Amir Adel Riad is seeking a challenging position in a reputable organization. He has over 13 years of experience in banking, including currently serving as Head of Cash at National Bank of Greece since 2009. Prior to that, he worked as Acting Head of Customer Care at PiraeusBank from 2007 to 2008 and as a Cash Teller at National Bank of Oman from 2006 to 2007. He has a Bachelor's Degree in Accounting from Ain Shams University.

1. Amir Adel Riad
March, 21, 1979
9 El MostasharTayel El ahwal St.,Heliopolis
amirriad86@yahoo.com
Mob : 01225168707
Home: 26230541
Career Objective:
A dynamic, active, self-motivated & hardworking individual seeking a challenging position in a reputable
organization to participate in achieving organization’s objectives & goals, while acquiring valuable knowledge and
skills
Experience:
Head of Cash
National Bank of Greece (NBG)
January 2009 to Present
Tasks & Duties:
• Monitors daily cash reserves &ensures providing of cash to tellers when needed
• Executes transfers between the vault & the teller in the branch
• Responsible for the cash funds &every transfer from or to the vault
• ATM replenishment on daily basis
• Providing comprehensive & efficient customer service in cash transactions
• Balances the vault on daily basis &maintains cash limits set by the management
• Ensures that the teller maintains the daily cash proof &has a simple spot check over his cash before transfer
them to the main vault
• Ensures that maximum limit for each teller box at the end of day is followed
Acting as Head of Customer Care
PiraeusBank
November 2007– September2008
Tasks & Duties:
• Handling all matters related to cheque books.
• Process balance orders, standing orders and stop payments
• Prepare balance certificates
• Opening All types of accounts
• Handling all issues of ATM cards
• Handling customer inquiries and complains to maintain a level of service
• Receiving ( SRL) customers requests
• Preparing (NOC) no objection certificates
• Receiving inward cheques for collection
• Certifying cheques as goods for payment

2. • Coordinate with salary processing section so as to ensure that salaries are credited on proper time
• Cross selling of banks product
Cash Teller
National Bank of Oman
August 2006 – October 2007
Tasks & Duties:
• Handling daily cash transactions over the counter
• Cash Counting of customers deposits without limit for all currencies
• ATM replenishment and balancing
• Sending forex reports on daily basis
• Forex operations (Buy & Sell)
• Participate in branch filing activities.
• Cash Withdrawals for bank customers & non customers (disbursing cheques presented on the counter)
Accountant
The International center for transportation&travel
August 2003 – August 2006
Tasks & Duties:
• Responsible for the petty cash & short term loans for the employees
Senior Accountant
National Gas
November 2001 – August 2003
Tasks & Duties:
• Responsible for the petty cash & short term loans for the employees
• Issuing vouchers &responsible for the accounting of the residential, industrial & commercial customers
Summer Trainee
GlaxoSmithkline
June 1996 –September 1996
Education:
University:
Bachelor Degree
Major: Accounting (English Section) May2000
Faculty of Commerce, Ain Shams University
School:
General Certificate of Secondary Education June 1996
Yehia El-Rafey language school
Certificates & Trainings
Training Training Provider
• Forgery Note
• Compliance
• Anti-Money Laundry
• Cheque Law
EBI (Egyptian Banking Institute)

3. Language
Arabic: Mother Tongue
English: Fluent
French: Good
Tools, Technologies & Area of Experience
• Advanced Level in Microsoft Office, Problem Solving and Customer Satisfaction.
• Advanced Level in Customer Service that follows the Organizational Policy & reach a win- winsituation for
both parties.
• Advanced Level of General Banking Operations.
• Advanced Level in T24 Operating system.