Karim Magdy ElRaheb is seeking a challenging career position where he can apply his communication and knowledge skills. He has over 10 years of experience in banking, currently working as a Senior Small and Medium Business Relationship Manager at Emirates NBD since 2016. Previously, he held roles at BNP Paribas Egypt from 2008 to 2014 including Retail Account Officer and Retail Service Officer. ElRaheb has a Bachelor's degree in Commerce from Benha University and various banking certifications. He is skilled in English, Arabic, Microsoft Office, and has strong customer service and sales experience.

1. Karim Magdy ElRaheb
Ring road, Katameya, Maadi.
Tel: (02) 25930939- (012) 24897947-(012) 04994440
Email: karim.el-raheb@hotmail.com
Objective:
To pursue a challenging career, one that will enable me to apply and further develop my
knowledge and communication skills.
I am seeking a position where I can apply my experience as well as learn and develop more.
Work Experience:
Emirates NBD (Since 1st April 2016 till date)
Title: Senior Small and medium business relationship manager.
(Manager)
 Grows the number of new account relationships via conversion of branch walk-ins,
customer referrals and marketing leads.
 Increase branch portfolio of asstes and laibilities in parallel.
 Enhances teamwork, motivates, manage the staff to ensure accomplishment of their
professional goals.
 Acquire customers’ deposits, to match- as much as possible lending needs, in both tenor
and currency.
 Help Achieves volume and revenue goals via relationship deepening.
 Planing for Branch profitability, details of direct and indirect costs after branch
breakeven point.
 Manage trade activities and achieving the highest possible revenues from trade
commissions.
Emirates NBD (Since 1st October 2014 till 1st April 2016)
Title: Senior Small and medium business relationship officer.
(Assistant Manager)
 Grows the number of new account relationships via conversion of branch walk-ins,
customer referrals and marketing leads.
 Increase branch portfolio of asstes and laibilities in parallel.
 Enhances teamwork, motivates, manage the staff to ensure accomplishment of their
professional goals.

2.  Acquire customers’ deposits, to match- as much as possible lending needs, in both tenor
and currency.
 Help Achieves volume and revenue goals via relationship deepening.
 Planing for Branch profitability, details of direct and indirect costs after branch
breakeven point.
 Participates in special projects and tasks including Complaince related activities.
BNP Paribas Egypt (Since 1st January 2013 till 1st October 2014)
Title: Senior Retail Account Officer
(Supervisor)
 Supervise,monitor,andcontrol the activitiesof productivityof the salesteam, toachieve the
budgeted salestargeted.
 Developopportunitiestoincrease the salesproduction.
 Supervise salesplanning,prepare Salesplanconcerningnew clientsinall sectorsandmake all
processto achieve it.
 Identifythe trainingneedsof retail staff toimprove the qualityof services.
 Participatesinspecial projectsandtasksincludingComplaincerelatedactivities.
 Proactivelyprovidesfeedbacktothe Branch Manager and supportingunitsof new products,
marketing,service opportunitiesandissuestoassistindecisionmaking
 Establishanddeveloprelationshipwithclientstointroduce the bankservicesinview of the client
needsandprepare call forpotential andexistingclientsinview of the bankpolicies,standards.
 Followupandimplementapproval fileswiththe concerningdepartments.
 Dailyreviewandfollow upborroweraccounts.
 Solve anyproblemsconcerningclientsandsalesteamstaff withotherdepartments.
 AssistandDeputize branchManagerduringhisleave
 Responsible toeducate andtrainthe branch membersandintroduce themtoall new products.
 Responsible toassessandreportall the branch members’performance tothe topmanagement.
BNP Paribas Egypt (Since 1st December 2009 till 1st January 2013)
Title: Retail Account Officer
(Senior Associate)
 Establishanddeveloprelationshipwithclientstointroduce the bankservicesinview of the client
needsandprepare call forpotential andexistingclientsinview of the bankpolicies,standards.
 Followupandimplementapproval fileswiththe concerningdepartments.
 Dailyreviewandfollow upborroweraccounts.
 Handlescustomerservice andall relatedissuesof service.
 OpeningnewaccountsforemployeesworkinginPayroll companiesdealingwiththe bank.
 EstablishingReferral systemof newclientsandhandle all aspectsrelatedtoregistering,calling,
meetingandfollow upwithnewclientstothe endof a successful bankingrelationship.

3. BNP Paribas Egypt (Since 18 February 2008 till 1st December 2009)
Title: Retail Service Officer
(Associate)
 Handlescustomerservice andall relatedissuesof service.
 OpeningnewaccountsforemployeesworkinginPayroll companiesdealingwiththe bank.
 Maintaininggoodrelationshipwithexistingcustomersandprovidingthe bestcustomerservice.
 EstablishingReferral systemof newclientsandhandle all aspectsrelatedtoregistering,calling,
meetingandfollow upwithnewclientstothe endof a successful bankingrelationship.
Pre Graduation Work experience:
 Training in Rada Research & Public relations Company as a researcher in 2006 for 3
months.
 Training in Rada Research & Public relations Company as an usher in 2007 in 3 projects.
 Training in Gormina co. forcars' spares parts as data entry and store manager for 3 months
summer 2005.
 Training in TNS marketing research Co. as a researcher in 4 projects summer 2006.
Educational Background:
 University: Bachelor of Commerce- Benha University, Accounting, English section
2007.
 High School: Patriarchal college School 2003.
Functional Training Courses:
 Banking operations certificate 2008: Egyptianbanking institute (EBI)
 Customer centric course2008: Logos center.
 Start selling career course2008: Dale Carnegie Training.
 Spin selling course2008: Logic Management consulting.
 Business etiquette course2009: Dr. Ghada Gomaa -Peace Academy.
 Essential selling skills course2012: Quest Humandevelopment.
 Ultimate service course 2014: Quest Humandevelopment.
 Anti-money laundry & FATCA course2016 : Egyptianbanking institute (EBI)
 Credit & Risk certificate for SME bankers : Egyptian banking institute(EBI)
(Tailored credit course certificate for SME's)

4. Skills:
Language Skills:
 English (Excellent)
 Arabic (Mother Tongue)
Computer Skills:
 Good working with Microsoft office.
 Good working with Microsoft Excel
 Good knowledge on Internet.
Personal Data:
 Nationality: Egyptian.
 Marital Status: Married.
 Military Status: Exempted.
 Date of Birth: 7/6/1985.