SlideShare a Scribd company logo
Make it engaging. Make it easy.
Make it theirs.
Created & presented
by Kaitlin Carpenter @suchthekaitlin
The New Age of Digital Donor
Engagement
Nothing.
The Worst Thing You Can Do
“More than 90% of the nonprofit organizations
say they utilize social media to deliver their
messages and communicate with stakeholders. And
90% have changed their communications strategies
to include telling their stories through narratives, in
words, pictures and videos with a new emphasis on
results and outcomes.”
The Best Thing You Can Do
“...Your charitable giving stops
becoming transactional and starts
becoming transformational.”
- Dennis McCarthy, co-author of The Next Generation of American Giving
report
The Best Thing You Can Do
Don’t just personalize.
Get personal.
MAKE IT PERSONAL
Create experiences.
Anywhere.
A few tools that can help you create
experiences:
• Augmented Reality
• Google Hangouts
• Go Pro
Create Experiences. Anywhere.
2. CREATE EXPERIENCES ANYWHERE
• Augmented Reality
• Google Hangouts
• Go Pro
http://www.bbc.com/sport/0/athletics/26989649
Empower your donors.
3. EMPOWER YOUR DONORS
• Give them information
• Give them choices
• Give them tools
–Crowdfunding platforms
–Petitions
Use transparency.
Be bold and visual.
4. BE TRANSPARENT AND VISUAL
4. BE TRANSPARENT AND VISUAL
• helpsfhomeless.org
Make ideas the limit.
Not technology.
5. MAKE IDEAS THE LIMIT
Be Transformational
Make it engaging.
Make it easy.
Make it theirs.

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