Al-Madina Enterprises is an IT solutions and services company based in Pakistan that aims to be a leader in the industry. It provides a range of services including IT support, maintenance, site surveys, network audits, and a 24/7 help desk. Al-Madina works with large corporations and has offices in Karachi and Islamabad to deliver nationwide support services to customers.
ECIS is a recognised name in the Electronics and Automation Service industry that comprises of an immensely dedicated and driven team. We are one of the well-trusted and authorised Sales & Service Partners for Danfoss, Fuji Electric, Parker, Mitsubishi & System House for Rockwell Automation in the UAE.
We do not only sell AC/DC Drives and numerous automation equipment but we also provide after sales services like Site Support during Break Down / Commissioning, Fault Diagnostics Repairs, Extended Warranty, Annual Maintenance Contracts for Drives and associated switchgear. We also deal with other renowned brands with a varied range of products & services, namely – such as Variable Frequency Drives (VFDs), Soft Starter, Motor Controllers, UPS System, PLCs, Booster Pump Control Panels, Energy Monitoring Systems, Harmonic Analysis, Field Instrumentation and much more.
The name and business strength that has been earned by our organisation are due to the professionally equipped and able staff that has a varied experience of the GCC market and good knowledge of serving the customers to their satisfaction.
ECIS is a recognised name in the Electronics and Automation Service industry that comprises of an immensely dedicated and driven team. We are one of the well-trusted and authorised Sales & Service Partners for Danfoss, Fuji Electric, Parker, Mitsubishi & System House for Rockwell Automation in the UAE.
We do not only sell AC/DC Drives and numerous automation equipment but we also provide after sales services like Site Support during Break Down / Commissioning, Fault Diagnostics Repairs, Extended Warranty, Annual Maintenance Contracts for Drives and associated switchgear. We also deal with other renowned brands with a varied range of products & services, namely – such as Variable Frequency Drives (VFDs), Soft Starter, Motor Controllers, UPS System, PLCs, Booster Pump Control Panels, Energy Monitoring Systems, Harmonic Analysis, Field Instrumentation and much more.
The name and business strength that has been earned by our organisation are due to the professionally equipped and able staff that has a varied experience of the GCC market and good knowledge of serving the customers to their satisfaction.
Project management-of-doze-internet doze-internet masud ,abdullah al masudAbdullah Al Masud
Every aspect of life is influenced by the internet and its uses. Starting from buffer-less video streaming, online movie viewing & uninterrupted video conferencing to online gaming, large file transfers & sourcing information, DOZE aims to enrich the lifestyle by facilitating all of these daily activities
Park Intelli Solutions deliver business process outsourcing services to meet enterprise client support needs at cost-effective prices. With headquarters in Coimbatore, we offer solutions across USA, asia-pacific, european unions, australia and new zealand
Wiztech Automation provides Automation Projects and Services in and around Chennai. Wiztech is the leading Industrial automation service provider company in Chennai
Start off the New Year right, and join us for this concise 20 minute webcast to see the new features in N-able’s Report Manager.
With new reporting power and ease of use, Report Manager is a perennial Partner favorite. This release focuses on the area of patch reporting and in this webcast we’ll look at this in detail.
In just 20 minutes Product Manager Karen Recoskie will show you:
• How Report Manager contributes to your success as an MSP
• New features and enhancements in the latest release of Report Manager
• An end-to-end overview of patch reporting
• How to use Report Manager to show your customers the value of your patching services
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See all the new features in N-able Report Manager! Report Manager delivers reporting power and ease of use you’re unlikely to find anywhere else. See why Report Manager is a perennial Partner favorite.
In just 20 minutes we’ll show you:
· New features & data in the latest release of Report Manager
· How to include custom branding for each end customer
· How to make reporting automated and easy
· Which reports MSPs value the most
· How reporting can be an important customer touch point
Today’s IT organizations are being pressured to do more with less. Manage more applications, data, users, and devices with fewer internal resources. Execute complex IT initiatives on flat, year-over-year budgets. And above all, extract as much value from the IT investments they’ve already made.
It’s this last notion of getting more value that is the focus of our discussion today. Riverbed customers should always expect more value. And we’re committed to ensuring they get it.
Network Operation Centre. A NOC is a central location inside or outside your geographical region from where one or more networks are monitored, managed and controlled.
With an experience of over 2 decades, Avon is today India's premier integrated facilities management provider across several sectors and industries. We are spread over 33 offices across 22 cities in India. A member of the Worldwide Cleaning Industry Association, ISSA, we have a dedicated team of 17,000+ employees utilizing ISO 9001:2008 and OHSAS certified procedures to manage more than 550 sites with the following approach:
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For more information on Management Cloud solutions from CA Technologies, please visit: http://bit.ly/1wEnPhz
Android Application for outbound logistics. Real time job status updates, proof of delivery, Geo locations, pay by card, smart battery use, managed cloud hosting and many more features.
Medict is a Chrome extension that automatically translates any medical jargon you find on the web. Short, simple definitions show up when you hover over underlined words.
The Medict Chrome extension was created by the HEMA Biosciences team at NHS Hack Day Cardiff 2015. Definitions are provided by NHS Choices.
Project management-of-doze-internet doze-internet masud ,abdullah al masudAbdullah Al Masud
Every aspect of life is influenced by the internet and its uses. Starting from buffer-less video streaming, online movie viewing & uninterrupted video conferencing to online gaming, large file transfers & sourcing information, DOZE aims to enrich the lifestyle by facilitating all of these daily activities
Park Intelli Solutions deliver business process outsourcing services to meet enterprise client support needs at cost-effective prices. With headquarters in Coimbatore, we offer solutions across USA, asia-pacific, european unions, australia and new zealand
Wiztech Automation provides Automation Projects and Services in and around Chennai. Wiztech is the leading Industrial automation service provider company in Chennai
Start off the New Year right, and join us for this concise 20 minute webcast to see the new features in N-able’s Report Manager.
With new reporting power and ease of use, Report Manager is a perennial Partner favorite. This release focuses on the area of patch reporting and in this webcast we’ll look at this in detail.
In just 20 minutes Product Manager Karen Recoskie will show you:
• How Report Manager contributes to your success as an MSP
• New features and enhancements in the latest release of Report Manager
• An end-to-end overview of patch reporting
• How to use Report Manager to show your customers the value of your patching services
What’s New in Report Manager
See all the new features in N-able Report Manager! Report Manager delivers reporting power and ease of use you’re unlikely to find anywhere else. See why Report Manager is a perennial Partner favorite.
In just 20 minutes we’ll show you:
· New features & data in the latest release of Report Manager
· How to include custom branding for each end customer
· How to make reporting automated and easy
· Which reports MSPs value the most
· How reporting can be an important customer touch point
Today’s IT organizations are being pressured to do more with less. Manage more applications, data, users, and devices with fewer internal resources. Execute complex IT initiatives on flat, year-over-year budgets. And above all, extract as much value from the IT investments they’ve already made.
It’s this last notion of getting more value that is the focus of our discussion today. Riverbed customers should always expect more value. And we’re committed to ensuring they get it.
Network Operation Centre. A NOC is a central location inside or outside your geographical region from where one or more networks are monitored, managed and controlled.
With an experience of over 2 decades, Avon is today India's premier integrated facilities management provider across several sectors and industries. We are spread over 33 offices across 22 cities in India. A member of the Worldwide Cleaning Industry Association, ISSA, we have a dedicated team of 17,000+ employees utilizing ISO 9001:2008 and OHSAS certified procedures to manage more than 550 sites with the following approach:
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Learn how to report on trends within the organization and make data available to analysts and managers through the use of reports.
For more information on Management Cloud solutions from CA Technologies, please visit: http://bit.ly/1wEnPhz
Android Application for outbound logistics. Real time job status updates, proof of delivery, Geo locations, pay by card, smart battery use, managed cloud hosting and many more features.
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COMPANY HISTORY
Aryan Technologies Corporation is a consultancy company technically and professionally equipped to undertake hardware / software development work on a wide range of platforms. Our company’s main strength lies in the development of System and Application software. Our professional strength is a team of over twenty dedicated professionals, with wide range of experience in computer hardware and software platforms.
The company has expertise in DOS, MS WINDOWS XXX, OS/2, QNX, UNIX, and other RTOS, Multimedia, Animation & Graphics, Communications, Assembling, Trouble shooting and Networking. We therefore have the capability to deal with all your software & hardware requirements at a competitive price.
OUR DEDICATION
Our company is dedicated to providing quality services in the areas of LAN / WAN / SAN, communication, data processing consulting, OLAP, Distributed Databases, Internet based services and contract programming services.
SPECIALIZATION
Enterprise wide Resource Planning
Desktop Applications
Web Applications
Network Solutions
Assembling and troubleshooting
Website Development
Multimedia
Business Portals
I.T. Security Consulting
SERVICES WE OFFER
Software / Hardware / Embedded Systems design projects.
Database technologies, knowledge based systems, customized database software
Solutions.
Graphics & Animation software design and development.
System development in Assembly, C, C++, Java, Network Drivers etc.
Application development in VB / VC++ and other RAD tools.
Computer Hardware manufacturing & maintenance, LAN / WAN / Internet / Web Site Installations and all related telecommunication support for large organizations.
Providing managed services to your customers is more than just a proven method to retaining your existing customer base. By providing managed services, you create a recurring revenue stream that allows you to proactively plan for the growth of your business. Higher margins and a better business valuation are two of the additional benefits of providing managed services to your customer base.
Not just for IT shops anymore, copier companies, Telco’s and VoIP companies are securing their place in their market by adding managed services to their business profile.
This session will highlight how VoIP companies all over the world have followed N-able’s systematic approach to cross and up sell existing customers and execute on a new clients acquisition strategy to increase services revenue.
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CONTENT
ecnanet
niaM
Site
Survey
We support your ITtechnology which
help your business IT systemsrun more
smoothly and make efficient, smarter &
cost effective.
Maintenance
We enables remote & on site
facility for our valubale customers
with premium quality services.
Site Survey
IT help desk also responsible for
answering queries 24/7 of our valuable
costomers
Help Desk
We put your current network architecture
through a security orientated battery of
tests to show strengths, weaknesses and
areas for improvement.
Network Audits
Content
3. www.almadinapk.com3
Introduc on
AME Support Services
Al-Madina Enterprises provides support services to a large number of companies. An increasing number
of these companies have nation-wide locations, which require support services, and
Al-Madina Enterprises delivers these services through its network of Support Centers located in
Karachi, and Islamabad with prance all over Pakistan. These provide a service management facility
to co-ordinate the delivery of IT infrastructure support services providing. Al-Madina Enterprises is an
Authorized Partner with HP Pakistan and the agreement is reviewed annually to ensure that the
Deliverable Standards are met for which an audit process is carried out by HP itself.
Al-Madina Enterprises is responsible for providing Front-line Support for every Enterprise Product
Support contract that Al-Madina Enterprises signs with a customer, a back-to-back contract is signed
which means the following.
Cu ng edge services
Complete in house training & certification for Customers
Maintenance contracts or 1-IP 8 third party products
Site survey
Design analysis
Network audits
Upgrade & data integration
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Introduc on
Benefits Of Working With Us
Being an HP Partner in Pakistan authorized to support complete range of HP products.
Call logging facility available on phone, fax, mail and web.
Over 1OO top corporations in Pakistan relay on Al-Madina.
Has offices in Karachi and Islamabad with presence in all over Pakistan
Offers 24x7x4, 9x5x4 & NBD (Next business day) support services.
Backup equipment.
Maintains parts inventory.
Resident engineers with support/ maintenance contract if so required.
Increased system uptime of your equipment.
On site delivery, installation and after sales support.
Spare parts availability.
Back-up units to reduce down time.
Phone in support assistance available.
Highest quality support for countrywide locations.
5. www.almadinapk.com5
Maintenance
AME Maintenance Services
Al-Madina Enterprises hardware & software maintenance service provides ISO/IEC standard &
comprehensive array of support services to assist in the repair of all types of branded & unbranded Server,
Desktop, Laptop & Peripherals including Monitors and Printers. The Services are designed to meet the
budgetary demands of all customers from Large Enterprises to Small set-ups, who require the guarantee of
repairs for their IT Equipment.
Our Hardware Maintenance Services will help simplify management, cut costs and boost performance with
onsite and remote services from a single source – minimizing your expenditure while maximizing the
performance of your IT equipment. Support & Maintenance Plans generally includes:
Annual Maintenance Agreement with Parts & Labor
Annual Maintenance Agreement without Parts
Per-Call On-Site Support & Services
Carry-in Equipment Repair & Diagnostic Services
Provisioning of Resident Engineer(s) for Support & Services
Parts Replacements & Repair
Personalized Servicing Technicians
Committed Response Time
Remote Access Support
6. www.almadinapk.com6
Site Survey
AME Site Survey
If you’re looking for a company that provides meticulous and high quality surveying backed by premium
customer service, you’ve come to the right place. At Site Surveying Services we measure our success by the
contribution we make to your business and your potential. We can save and make you money. Our excellent
client relationship and 27 years of experience have led us to continuously review our procedures in order
to aid your visualizations of your site, from geographically referenced photographs to our volume calculation
service using the most advanced technology and dedicated team of surveyors.
On-site hardware & Software support, including re-installations, work to completion. Flexible call submitted
Assigned Al-Madina support team, which may include one more of the following.
Assigned Al-Madina technical consultant.
Assigned Al-Madina system support engineer.
Assigned Al-Madina customer care center engineer.
Assigned Al-Madina contracts administrator.
After hours hardware & software assistance
Additional maintenance activities, Software Installation & Update or Operational Reviews.
License to use software updates.
Network support.
Installation of add-on software products.
Training (Subject to local availability).
On-site consulting (Subject to local availability).
We provide technical resource for different It projects.
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Help Desk
AME Help DesK
Customers complete Information
Customer's Inventory and product history.
Call Tracking and Documentation System.
Customer and product wise report on number of calls, turnaround time history.
Web based call logging system which provides auto updates and collects feedback after job completion.
Al-Madina Enterprises Help Desk deportment that provides and tracks.
Call Logging Procedure (Office Hours)
Customers must have Al-Madina warranty, Maintenance, or Phone-In Support Contract for a call to be
logged into the Al-Madina Response Center.
During office hours
Call 000-000-000
Call Logging Procedure (A er Office Hours)
Customers who have signed a 24 x 7 service contracts are provided mobile numbers of senior and junior
engineers as well as escalation manager who handle the customer compliant.
After office hours
Call 000-000-000
Call account support engineer on the contact numbers provided including mobile
If primary engineer is unavailable, back-up engineer can be contacted.
Engineer will provide assistance for reactive problem solving, patch cutting o technical hardware
software assistance depending on contract signed with Al-Madina.
8. www.almadinapk.com8
Network Audits
AME Network Audits
In today’s extremely competitive wireless market, it is imperative for an operator to continuously monitor the
network performance and quality of service to sustain a leading competitive edge in the market by assuring
customer satisfaction. LCC’s technical end to end network audit services help an operator in identifying issues
in the network, root cause of all issues and actions required to address those issues.
AME’s end to end technical network audit covers all network areas including RF, BSS, Core, Transmission,
IP/MPLS, IN, VAS, NOC/FM and Rollout. Audit is conducted in three phases:
Benefits of Audits
Prevention of revenue leakage through optimized routing and charging parameters.
Reduction of failed call connections.
Improved performance resulting in fewer support calls.
Prevention of roaming subscribers failing to access network.
Prevention of roaming subscribers failing to access network.
Clarity of network data makes network easier to understand and manage.
Better supervision of Managed Services activities.
Phase 1 – Data Collection:
Collection of historical and field data from OMC and Benchmarking
Phase 2 – Data Analysis:
An in-depth study of data collected with root cause analysis of problems
Phase 3 – Recommendations:
Preparation of detailed recommendations with concrete action items to improve network
performance and implementation roadmap.
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Contact Us
Listening to our customers is what we do best.
If you've got a comment, question or feedback,
don't hesitate to call or email us. Our technical and
sales specialists are always available to assist you.
CONTACT INFORMATION
Karachi Head Office
1st Floor, Al-Rasheed Centre
F.M.F. Ali Road, Haqqani Chowk
Opposite to Burhani Hospital
Karachi.
Islamabad Office
Office No. 08, 3rd Floor, 66 East,
Mujahid Plaza, Jinnah Avenue
Blue Area, Islamabad.
Phone: +9251-2348282
Asim Mohiuddin (Managing Director)
asim.almadina@gmail.com
Riaz Raza (Manager Sales)
riaz.almadina@gmail.com
E-Mail: info@almadinapk.com
Phone: +9221-32218895, 32218896
Web: www.almadinapk.com