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AWS Stockholm Summit
May 3, 2017
Nikko Strom, Sr. Principal Scientist, Alexa Machine Learning
Amazon Alexa Technologies
ALEXA
VOICE
SERVICE
ALEXA
SKILLS
KIT
AMAZON SMART HOME
ALEXA
FUND
Alexa Voice Services (AVS)
Stockholm Summit 5/3/2017 (C) Amazon.com 6
https://developer.amazon.com/alexa-voice-service
Build Alexa directly into your device!
Stockholm Summit 5/3/2017 (C) Amazon.com 8
The Alexa Skill Kit (ASK)
https://developer.amazon.com/alexa/alexa-skills-kit
Extend Alexa!
Alexa skills
Stockholm Summit 5/3/2017 (C) Amazon.com 10
Nov 2014
13
Feb 2017
10,000+
Jun 2015
29
Dec 2015
194
Jun 2016
3000+
Stockholm Summit 5/3/2017 (C) Amazon.com 11
Domain APIs
https://developer.amazon.com/alexa/smart-home
Alexa Smart Home Skill API
68⁰
Stockholm Summit 5/3/2017 (C) Amazon.com 12
Polly
Speech
Synthesis
Speech synthesis
Text
Text normalization
Grapheme-to-phoneme
conversion
Waveform generation
Speech
She has 20$ in her pocket.
she has twenty dollars in her pocket
ˈ ʃ i ˈ h æ z ˈ t w ɛ n . t i ˈ d ɑ . ɫ ə ɹ z ˈ ɪ n ˈ h ɝ ɹ ˈ p ɑ . k ə t
Stockholm Summit 5/3/2017 (C) Amazon.com 15
Concatenative synthesis
Di-phone segment
database
Di-phone unit
selection SpeechInput
ˈ ʃ i ˈ h æ z ˈ t w ɛ n . t i ˈ d ɑ . ɫ ə ɹ z ˈ ɪ n ˈ h ɝ ɹ ˈ p ɑ . k ə t
Stockholm Summit 5/3/2017 (C) Amazon.com 16
Prosody for natural sounding reading
Bi-directional recurrent network
pitch duration
• Phonetic features
• Linguistic features
• Semantic word vectors
targets for
segment
intensity
Stockholm Summit 5/3/2017 (C) Amazon.com 17
Long-form example
“Over a lunch of diet cokes and lobster salad one balmy fall day in
Boston, Joseph Martin, the genial, white-haired, former dean of
Harvard medical school, told me how many hours of pain education
Harvard med students get during four years of medical school.”
Before After
Stockholm Summit 5/3/2017 (C) Amazon.com 18
Polly: Life-like speech service
Stockholm Summit 5/3/2017 (C) Amazon.com 19
Converts text
to life-like speech
Low latency,
real time
47 voices 24 languagesFully managed
https://aws.amazon.com/polly/
Speech Recognition
100s of
words
1000s of
words
100s of thousands
words
Millions of
words
Tens of millions
of words
Transfer learning from English to German
Hidden layer 1
Hidden layer 2
Last hidden layer
æI ɑɜ ʊ … eæI ɑɜ u: … œ
Output layer
Stockholm Summit 5/3/2017 (C) Amazon.com 22
The cocktail party problem Alexa!
Blah
Blah
Blah
Blah
Blah
Blah
Stockholm Summit 5/3/2017 (C) Amazon.com 23
The cocktail party problem … play
some jazz!
…blah,
blah, blah,
blah…
…blah,
blah, blah,
blah…
…blah,
blah, blah,
blah…
…blah,
blah, blah,
blah…
…blah,
blah, blah,
blah…
…blah,
blah, blah,
blah…
Stockholm Summit 5/3/2017 (C) Amazon.com 24
Anchored speech detection
Roland Maas, Sree Hari Krishnan Parthasarathi, Brian King, Ruitong Huang, Björn Hoffmeister. “Anchored Speech Detection.” INTERSPEECH. 2016.
Alexa, play some jazz!
Wake word Request
“Anchor” Speech consistent with anchor
Encoder Decoder
Stockholm Summit 5/3/2017 (C) Amazon.com 25
Anchored speech detection
Roland Maas, Sree Hari Krishnan Parthasarathi, Brian King, Ruitong Huang, Björn Hoffmeister. “Anchored Speech Detection.” INTERSPEECH. 2016.
Alexa, play some jazz!
t
LSTM
Encoder
speech features
from wake word speech features from request
endpoint decision
anchor embedding
LSTM
Decoder
Stockholm Summit 5/3/2017 (C) Amazon.com 26
Lex: Build Natural, Conversational Interactions In Voice & Text
Stockholm Summit 5/3/2017 (C) Amazon.com 27
Voice & Text
“Chatbots”
Alexa
technology
Deploy to
mobile, IoT &
Chat services
Enterprise Connectors
Salesforce
Microsoft Dynamics
Marketo
Zendesk
Quickbooks
Hubspot
Sample Use Cases:
Check Weather
Order tickets
Check inventory status
Control devices
https://aws.amazon.com/lex/
Deep Learning at scale
Longer-form talk at AWS re:Invent 2016
https://www.youtube.com/watch?v=TYRckcVm4WE
Deep Learning in
Alexa (MAC202)
Stockholm Summit 5/3/2017 (C) Amazon.com 29
Stockholm Summit 5/3/2017 (C) Amazon.com 30
AWS Deep Learning AMI
One-Click GPU or CPU
Deep Learning
Up to~40k CUDA cores
Apache MXNet
TensorFlow
Theano
Caffe
Torch
Keras
Pre-configured CUDA drivers, MKL
Anaconda, Python3
Ubuntu and Amazon Linux
+ CloudFormation template
+ Container Image
Collaborative Programs
$2.5M inaugural competition to advance the
field of Conversational AI
CHALLENGE
Create a socialbot that can converse coherently
and engagingly on popular topics for 20 minutes
A L E X A ,
L E T ’ S
T A L K
A B O U T
A I
Stockholm Summit 5/3/2017 (C) Amazon.com 32
33
The Alexa Fund
$100 MM venture capital
fund to invest in early-
stage and growth-stage
companies
We seek to support best-of-breed
entrepreneurs and companies that
can innovate on the Alexa service
o Products or services which introduce new and
compelling voice use cases to Alexa through
hardware or software
o Enabling technologies that can enhance the
capabilities of the Alexa service itself, including
natural language understanding (NLU), automatic
speech recognition (ASR), artificial intelligence (AI),
and text-to-speech (TTS)
Stockholm Summit 5/3/2017 (C) Amazon.com
Stockholm Summit 5/3/2017 (C) Amazon.com 36
Speech recognition
Stockholm Summit 5/3/2017 (C) Amazon.com 37
Signal
processing
Acoustic model
Decoder
(inference)
Post
processing
Feature
vectors
[4.7, 2.3, -1.4, …]
Phonetic
probabilities
[0.1, 0.1, 0.4, …]
Words
increase to 70
degrees
Text
Increase to 70⁰
Sound

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Amazon Alexa Technologies

  • 1. AWS Stockholm Summit May 3, 2017 Nikko Strom, Sr. Principal Scientist, Alexa Machine Learning Amazon Alexa Technologies
  • 2.
  • 3.
  • 4.
  • 6. Alexa Voice Services (AVS) Stockholm Summit 5/3/2017 (C) Amazon.com 6 https://developer.amazon.com/alexa-voice-service Build Alexa directly into your device!
  • 7.
  • 8. Stockholm Summit 5/3/2017 (C) Amazon.com 8 The Alexa Skill Kit (ASK) https://developer.amazon.com/alexa/alexa-skills-kit Extend Alexa!
  • 9.
  • 10. Alexa skills Stockholm Summit 5/3/2017 (C) Amazon.com 10 Nov 2014 13 Feb 2017 10,000+ Jun 2015 29 Dec 2015 194 Jun 2016 3000+
  • 11. Stockholm Summit 5/3/2017 (C) Amazon.com 11 Domain APIs https://developer.amazon.com/alexa/smart-home
  • 12. Alexa Smart Home Skill API 68⁰ Stockholm Summit 5/3/2017 (C) Amazon.com 12
  • 13.
  • 15. Speech synthesis Text Text normalization Grapheme-to-phoneme conversion Waveform generation Speech She has 20$ in her pocket. she has twenty dollars in her pocket ˈ ʃ i ˈ h æ z ˈ t w ɛ n . t i ˈ d ɑ . ɫ ə ɹ z ˈ ɪ n ˈ h ɝ ɹ ˈ p ɑ . k ə t Stockholm Summit 5/3/2017 (C) Amazon.com 15
  • 16. Concatenative synthesis Di-phone segment database Di-phone unit selection SpeechInput ˈ ʃ i ˈ h æ z ˈ t w ɛ n . t i ˈ d ɑ . ɫ ə ɹ z ˈ ɪ n ˈ h ɝ ɹ ˈ p ɑ . k ə t Stockholm Summit 5/3/2017 (C) Amazon.com 16
  • 17. Prosody for natural sounding reading Bi-directional recurrent network pitch duration • Phonetic features • Linguistic features • Semantic word vectors targets for segment intensity Stockholm Summit 5/3/2017 (C) Amazon.com 17
  • 18. Long-form example “Over a lunch of diet cokes and lobster salad one balmy fall day in Boston, Joseph Martin, the genial, white-haired, former dean of Harvard medical school, told me how many hours of pain education Harvard med students get during four years of medical school.” Before After Stockholm Summit 5/3/2017 (C) Amazon.com 18
  • 19. Polly: Life-like speech service Stockholm Summit 5/3/2017 (C) Amazon.com 19 Converts text to life-like speech Low latency, real time 47 voices 24 languagesFully managed https://aws.amazon.com/polly/
  • 21. 100s of words 1000s of words 100s of thousands words Millions of words Tens of millions of words
  • 22. Transfer learning from English to German Hidden layer 1 Hidden layer 2 Last hidden layer æI ɑɜ ʊ … eæI ɑɜ u: … œ Output layer Stockholm Summit 5/3/2017 (C) Amazon.com 22
  • 23. The cocktail party problem Alexa! Blah Blah Blah Blah Blah Blah Stockholm Summit 5/3/2017 (C) Amazon.com 23
  • 24. The cocktail party problem … play some jazz! …blah, blah, blah, blah… …blah, blah, blah, blah… …blah, blah, blah, blah… …blah, blah, blah, blah… …blah, blah, blah, blah… …blah, blah, blah, blah… Stockholm Summit 5/3/2017 (C) Amazon.com 24
  • 25. Anchored speech detection Roland Maas, Sree Hari Krishnan Parthasarathi, Brian King, Ruitong Huang, Björn Hoffmeister. “Anchored Speech Detection.” INTERSPEECH. 2016. Alexa, play some jazz! Wake word Request “Anchor” Speech consistent with anchor Encoder Decoder Stockholm Summit 5/3/2017 (C) Amazon.com 25
  • 26. Anchored speech detection Roland Maas, Sree Hari Krishnan Parthasarathi, Brian King, Ruitong Huang, Björn Hoffmeister. “Anchored Speech Detection.” INTERSPEECH. 2016. Alexa, play some jazz! t LSTM Encoder speech features from wake word speech features from request endpoint decision anchor embedding LSTM Decoder Stockholm Summit 5/3/2017 (C) Amazon.com 26
  • 27. Lex: Build Natural, Conversational Interactions In Voice & Text Stockholm Summit 5/3/2017 (C) Amazon.com 27 Voice & Text “Chatbots” Alexa technology Deploy to mobile, IoT & Chat services Enterprise Connectors Salesforce Microsoft Dynamics Marketo Zendesk Quickbooks Hubspot Sample Use Cases: Check Weather Order tickets Check inventory status Control devices https://aws.amazon.com/lex/
  • 29. Longer-form talk at AWS re:Invent 2016 https://www.youtube.com/watch?v=TYRckcVm4WE Deep Learning in Alexa (MAC202) Stockholm Summit 5/3/2017 (C) Amazon.com 29
  • 30. Stockholm Summit 5/3/2017 (C) Amazon.com 30 AWS Deep Learning AMI One-Click GPU or CPU Deep Learning Up to~40k CUDA cores Apache MXNet TensorFlow Theano Caffe Torch Keras Pre-configured CUDA drivers, MKL Anaconda, Python3 Ubuntu and Amazon Linux + CloudFormation template + Container Image
  • 32. $2.5M inaugural competition to advance the field of Conversational AI CHALLENGE Create a socialbot that can converse coherently and engagingly on popular topics for 20 minutes A L E X A , L E T ’ S T A L K A B O U T A I Stockholm Summit 5/3/2017 (C) Amazon.com 32
  • 33. 33 The Alexa Fund $100 MM venture capital fund to invest in early- stage and growth-stage companies We seek to support best-of-breed entrepreneurs and companies that can innovate on the Alexa service o Products or services which introduce new and compelling voice use cases to Alexa through hardware or software o Enabling technologies that can enhance the capabilities of the Alexa service itself, including natural language understanding (NLU), automatic speech recognition (ASR), artificial intelligence (AI), and text-to-speech (TTS) Stockholm Summit 5/3/2017 (C) Amazon.com
  • 34.
  • 35.
  • 36. Stockholm Summit 5/3/2017 (C) Amazon.com 36
  • 37. Speech recognition Stockholm Summit 5/3/2017 (C) Amazon.com 37 Signal processing Acoustic model Decoder (inference) Post processing Feature vectors [4.7, 2.3, -1.4, …] Phonetic probabilities [0.1, 0.1, 0.4, …] Words increase to 70 degrees Text Increase to 70⁰ Sound