This document provides a resume for Amanda K Coffman outlining her professional experience in retail sales and management over the past 3 years. She has over 6 months of sales leadership experience and has repeatedly exceeded sales goals while providing excellent customer service. Her experience includes roles at Target, Victoria's Secret, Origins, Sephora, and Cozy Cottage where she has demonstrated strong communication, leadership, and attention to detail skills. She has received recognition as employee of the month seven times and top performer in sales on multiple occasions.

1. Amanda K Coffman
2864 Dublin Blvd. #166
Colorado Springs, Colorado 80918
719-964-0431
mandycoffman12@gmail.com
Personal Summary
Over three years of retail experience and over six months of sales leadership experience.
Repeatedly out-performed expectations in sales goals while providing outstanding customer
service. Excellent communication skills and connections with customers.
Personal Skills
• Decision making
• Leadership
• Communication
• Attendance
• Attention to detail
• Operations
• Merchandising
Recognition
• Employee of the month seven times
• Highest performer in sales for the quarter in the store, district and region.
• Top performer in bra sales for the quarter in the store, district, and region.
Experience
Target
Cashier
Colorado Springs, CO
⁃ Greet customers and introduce products
⁃ Demonstrate product knowledge
⁃ Handling cash, cards and checks
⁃ Handle returns and exchanges
⁃ Maintain a clean, orderly, well stocked checkout area
⁃ Attend to carts and misplaced merchandise

2. ⁃ Provide excellent customer service
⁃ Inspire customers with store credit and debit cards.
Ponderosa Retreat and Conference Center
Recreation Facilitator
Larkspur, CO
• Facilitate high ropes course
• Facilitate low ropes course
• Instruct participants on safety precautions
• Lead participants though activities and coach
Victoria’s Secret
Sales Specialist
Los Angeles, CA
Loveland, CO
• Greet custoumers
• Maintain merchandise standards
• Lead sales team through demonstration and coaching
• Provide outstanding customer service
• Drive sales
• Merchandising
• Maintain personal sales performance consistently
• Drive and manage store bra business
• Understand, communicate and cascade product knowledge among associates
• Recommend products to customers
• Handle cash, cards and checks
• Handle returns and exchanges
• Inspire costumers with in store credit card/reward program
• Help facilitate store meetings
• Train new associates
• Bra certify associates
• Watch for shrink red flags
• Exercise shrink knowledge to prevent theft
Origins
Skin Care Expert
Fort Collins, CO

3. • Greet customers
• Study products consistently
• Provide mini facials
• Handle cash, cards, and checks
• Handle returns and exchanges
• Open and close cash registers
• Watch for shrink red flags
• Understand and demonstrate product knowledge
• Recommend products to customers
• Merchandise flow standards
Sephora
Beauty Specialist
Fort Collins, CO
• Greet customers
• Handle cash, cards and checks
• Handle returns and exchanges
• Properly handle returns and damages
• Study and cascade new products to associates
• Understand and demonstrate product knowledge
• Recommend products to costumers
Cozy Cottage
Assistant Manager
Loveland, CO
• Operations (i.e. opening/closing store, registers)
• Customer sales leading
• Zone support for associates
• Building personal sales plans
• Building and communicating sales behaviors
• Merchandising
Origins
Assistant Manager
Colorado Springs, CO
• Greet customers

4. • Study current and new products
• Provide One-on-One mini facials
• Handle cash, cards, and checks
• Handle returns and exchanges
• Count safe, cash drawers, deposit
• Open and close store
• Watch for shrink red flags
• Attend company meetings
• Conference call
• Understand and demonstrate product knowledge
• Recommend customized skin care routine to customers
• Shipment
• Merchandising
• Merchandise flow standards
• Delegate tasks to associates
• Lead sales and create sales goals
Education
Lewis- Palmer High School
Monument, CO
• High School Diploma
University of Colorado at Colorado Springs
Colorado Springs, CO
Santa Monica College
Los Angeles, CA
• Associates in Environmental Science
Technology
• Operating registers and scanners affiliated with POS systems
• Basic skills in Microsoft Word and Excel
• Basic skills with Apple products
References

5. Brianna Otte
(719)-761-5235
briotte15@icloud.com
Assistant Manager
Origins
Ali Nichols
(440)-785-8963
alinichols@gmail.com
Brand Operations and Staffing
Victoria’s Secret
Shauna Bergthold
(515)-509-6215
Product Manager
Victoria’s Secret
Ashlynn Pooler
(719)-510-5200
Assistant Manager
Wiesfeld Jewelers