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CITIZEN ACT Opening Meeting
  Workshop: All about CSR!
      2nd February 2011
    Christine Daoulas – Stéphane Vessières
CITIZEN ACT QUIZZ

  I : How much money is allocated to the market linked to
  the environment in the world?

  Definition : The market linked to the environment include all
  goods and services linked with this sector :

  renewable energies, improvement energetic housing
  conditions efficiency, recycling and management of wastes

  1/ 590 billions of dollars
  2/ 35 billions of dollars
  3/  1370 billions of dollars


  Answer 3 : 1370 billions of dollars.


  .
                                                                 www.citizenact.com
CITIZEN ACT QUIZZ

 II : How much will this sum represent in 2020  :


 1/ It will remain the same
 2/ It will double
 3/ It will decrease




 Answer 2 : It will double

 The market linked to environment may double by 2020 and reach a sum
 of 2740 billions of dollars. It will generate millions of jobs according to
 the report of UNEP (United Nations Environmental Programme).



                                                                 www.citizenact.com
CITIZEN ACT QUIZZ

  III : What are the Equator Principles ?


  1/ Crossing the Equator line
  2/ A law implemented in Equator
  3/ 10 principles established by financial institutions to evaluate and
  manage environmental and social issues linked to the financing of
  project



  Answer 3 : 10 principles established by financial institutions to evaluate
  and manage environmental and social issues linked to the financing of
  project




                                                                www.citizenact.com
CITIZEN ACT QUIZZ


   IV: What is the average percentage of disable people in a country?

   1/ 10%
   2/ 15%
   3/ 8%




  Answer 1 : 10%




                                                          www.citizenact.com
CITIZEN ACT QUIZZ


  V: How much money is allocated to Socially Responsible Investing
  in the world in 2010?



  1/ 2,8 billion euros
  2/ 15,6 billion euros
  3/ 39,2 billion euros




  Answer : 15,6 billion euros allocated against 7,4 billion euros in 2008



                                                               www.citizenact.com
Table of contents


1. A day in my life of CSR expert
2. Definition
3. CSR and business
4. CSR and banking industry
5. What are the Equator principles
6. Société Générale and CSR
7. Examples of implemented actions
8. Case study




                                     www.citizenact.com
About me…




      A day in my life of CSR
              Expert!




                          www.citizenact.com
Definition

Corporate Responsibility is a concept whereby companies integrate social
  and environmental concerns in their business operations and in their
         interaction with their stakeholders on a voluntary basis


                          SOCIAL    Equitable   ECONOMIC


                                   SUSTAINABLE
                              Liveable       Viable



                                   ENVIRONMENTAL



 "Sustainable development is development that meets the needs of the present
without compromising the ability of future generations to meet their own needs."

                  (Brundtland report, « Our common Future »)

                                                                www.citizenact.com
CSR and banking industry
What are the specific challenges facing the bank?
  Maintaining consumer confidence, ensuring the sound functioning of
  financial and economic systems, contributing towards lasting economic
  and social development
                     Transparency of the activity
                     Clear, accessible, exhaustive information: rates, clauses, etc.
 Transparency        Better understanding of the banking sector and its activities (e.g. tax havens, etc.)
                     Use of funds: what exactly do banks do with their customers' money?
                     Standards with Bâle II and Bâle III
                     The human capital factor: HRM and CSR
                     Ethics and CSR: the aftermath of the financial crisis
  Clients’
  management         Clients’ management
                     Tailored, ‘personalized’ advice
                     Fair treatment
                     Ensuring the delicate balance that ensures a win-win situation for both bank and customer:
                     is the bank acting in my best interests?
                     Access to and exclusion from banking services
                     Over-indebtedness versus over-cautiousness…

Responsibility       Responsibility in the investments and financing activities
                     Does the bank offer "green" and/or charity products (that have a positive impact on
                     society) and does it contribute towards the creation of a "green" economy?
                     Does the bank finance (and invest in) activities, projects or businesses that have a negative
                     impact (dirty money, cluster bombs, etc.)?


                                                                                      www.citizenact.com
Société Générale and CSR

5 core priorities

1. a quality approach focused on the customer and a constant
   concern for their satisfaction;

2. a robust system of corporate governance, which is continually being
   adapted to the requirements of society;

3. increasingly robust internal control processes and risk management;

4. a comprehensive compliance policy and the application of ethical
   values, helping to ensure our long-term performance;

5. a culture of innovation and a collective innovation programme
   designed to encourage employees to contribute to the Group’s
   development.


                                                             www.citizenact.com
Société Générale and CSR

How does Société Générale implement CSR:



1. Equator Principles’ implementation (GLFI/EME)
2. Sustainable banking (Green Finance/ fair trade financing / E&S
   criterias…)
3. Carbon market (ORBEO)
4. SRI
5. Supportive products and solidarity-based products
6. Facilitate the access to banking services (BDDF)
7. Support to the creation of a company
8. Micro-finance
9. A responsible management: our HR policy




                                                              www.citizenact.com
Société Générale and CSR

         •   Signature of the Global Compact in 2003
              A joint commitment by a group of companies, UN institutions and civil
                  society focused around universal principles : human rights, labour
                  standards, environment

         •   OECD guidelines for enterprises
              Voluntary principles and standards for responsible business
                 practices: publication of information, anti-corruption measures,
                 taxation, social relationships, consumer protection…

         •   Signatory of the statement by financial institutions on the environment
             and sustainable development (UNEP-FI) (2001)
              Unique international partnership between the United Nations
                 Programme for the Environment and the private banking sector.

         •   Signatory of the Carbon Disclosure Project (CDP) since 2006
              A Rockefeller Philanthropy Advisors initiative supported by the United
                 Nations Programme for the Environment.



                                                                 www.citizenact.com
Société Générale and CSR

         •   Adoption of Equator Principles in 2007
              Principles relating to project finance based on the policies and
                  directives of the World Bank and IFC (International Finance
                  Corporation).

         •   Diversity Charter in France
             Signed in November 2004 alongside 40 major enterprises
             March 2007: Société Générale received the Professional Equality Label

         •   SGAM Paris signatory of Principles for Responsible Investment (PRI)
             in 2006
              Integration of environmental, social and corporate governance
                  issues in the investment decision-making process

         •   Founding member of the Wolfsberg group in 2000
              Global anti-money laundering guidelines

         •   Participation in market working groups (Orse, EpE, Medef, Afep…)



                                                               www.citizenact.com
What are the Equator Principles?


•Equator Principles are : “a financial industry benchmark for determining, assessing
and managing social & environmental risk in project financing”

• Launched in 2003 by ten international banks, EPs have now become a global
standard for project finance

•EPs provide a framework for the environmental and social evaluation of projects:
compliance with IFC social & environmental policies and quantitative environmental
guidelines (outside High Income OECD countries)

• A voluntary agreement, but “Equator has teeth”: Adopters agree that they “will not
provide loans directly to projects where the borrower will not or is unable to comply with
our environmental and social policies and procedures”.

• November 2010, EP has been adopted by around 70 banks




                                                                        www.citizenact.com
Microfinance

•Policy of developing microfinance activities in
the countries Société Générale operates.

• Société Générale has stakes in 5 MFIs (Ghana,
Madagascar, Mauritania, Cameroon, Burkina Faso)
and in Microcred (a microfinance investment
company - PlanetFinance)

• Partnership with Adie since 2006. EUR 2.5
million credit line providing 789 “solidarity loans”
to micro-businesses.

• Assisted microcredit services with networks
approved by the Caisse des Dépôts et
Consignations ("Restaurants du coeur", "Crésus",
"Secours Catholique", "Centre Communal
d'Actions Sociales")

                                                       www.citizenact.com
Diversity

 • Equal recognition and opportunities for all employees
 àGender Equality Agreement with staff representatives since 2005;

 • Drive and coordinate diversity policies and implement tools to monitor and
 report on diversity
  àDiversity Council (Group, since 2005)

 • Develop diversity in management
 à Promotion of female executives: the Group is aiming to increase the
 percentage of women in senior management to 42% (40% at the end
 of 2008)

 • Inform and train managers and staff on the importance of diversity

 • Pursue the active recruitment and long-term employment of disabled
 employees
 à A team of 5 for the “Mission Handicap” (France, since 2007)
 à Over 200 initiatives aimed at encouraging the long-term employment of
 disabled workers


                                                                         www.citizenact.com
Carbon neutrality project


 •A target to reduce CO2 emissions by 11% per
 occupant in the period 2008 to 2012

 • Constant upgrading of reporting systems

 • Introduction of carbon reduction plans for
 each business division with annual targets for
 energy, travel and paper consumption

 • Offsetting scheme via purchase of emission
 credits (Paris central services in 2008, France in
 2009, Group from 2010) and internal billing.

 • Ongoing communication to heighten staff
 awareness of climate change and the carbon
 economy



                                                      www.citizenact.com
The Société Générale Corporate Citizenship
Commitment

The Société Générale Corporate Foundation for Solidarity
The purpose of the Foundation is to :
• improve the employment prospects and literacy of young people
• by supporting both national and local projects.
• develop long-term partneships with national and international charities
including Care, Secours Populaire and the Red Cross.

« Talents & Partage »
It is an association of current and retired Group employees that supports
inititiaves dedicated to :
• children from depraved background,
• elderly peolple in difficulty,
• disabled people,
• favour profesionnal insertion.




                                                                            www.citizenact.com
CSR assessment by external parties

     What is the correct CSR assessment ?




                                             www.citizenact.com
CSR assessment by external parties




                                     www.citizenact.com
CSR assessment by external parties




                                     www.citizenact.com
CSR assessment by external parties


   Several scores, due to :
       - different methodologies
       - different references
       - different scopes

   Société Générale answers to all types of questionnaires (CSR
   agencies, NGOs, Investors…) and provides its policy and
   practices about CSR issues.




                                                           www.citizenact.com

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All about CSR

  • 1. CITIZEN ACT Opening Meeting Workshop: All about CSR! 2nd February 2011 Christine Daoulas – Stéphane Vessières
  • 2. CITIZEN ACT QUIZZ I : How much money is allocated to the market linked to the environment in the world? Definition : The market linked to the environment include all goods and services linked with this sector : renewable energies, improvement energetic housing conditions efficiency, recycling and management of wastes 1/ 590 billions of dollars 2/ 35 billions of dollars 3/  1370 billions of dollars Answer 3 : 1370 billions of dollars. . www.citizenact.com
  • 3. CITIZEN ACT QUIZZ II : How much will this sum represent in 2020  : 1/ It will remain the same 2/ It will double 3/ It will decrease Answer 2 : It will double The market linked to environment may double by 2020 and reach a sum of 2740 billions of dollars. It will generate millions of jobs according to the report of UNEP (United Nations Environmental Programme). www.citizenact.com
  • 4. CITIZEN ACT QUIZZ III : What are the Equator Principles ? 1/ Crossing the Equator line 2/ A law implemented in Equator 3/ 10 principles established by financial institutions to evaluate and manage environmental and social issues linked to the financing of project Answer 3 : 10 principles established by financial institutions to evaluate and manage environmental and social issues linked to the financing of project www.citizenact.com
  • 5. CITIZEN ACT QUIZZ IV: What is the average percentage of disable people in a country? 1/ 10% 2/ 15% 3/ 8% Answer 1 : 10% www.citizenact.com
  • 6. CITIZEN ACT QUIZZ V: How much money is allocated to Socially Responsible Investing in the world in 2010? 1/ 2,8 billion euros 2/ 15,6 billion euros 3/ 39,2 billion euros Answer : 15,6 billion euros allocated against 7,4 billion euros in 2008 www.citizenact.com
  • 7. Table of contents 1. A day in my life of CSR expert 2. Definition 3. CSR and business 4. CSR and banking industry 5. What are the Equator principles 6. Société Générale and CSR 7. Examples of implemented actions 8. Case study www.citizenact.com
  • 8. About me… A day in my life of CSR Expert! www.citizenact.com
  • 9. Definition Corporate Responsibility is a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis SOCIAL Equitable ECONOMIC SUSTAINABLE Liveable Viable ENVIRONMENTAL "Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs." (Brundtland report, « Our common Future ») www.citizenact.com
  • 10. CSR and banking industry What are the specific challenges facing the bank? Maintaining consumer confidence, ensuring the sound functioning of financial and economic systems, contributing towards lasting economic and social development Transparency of the activity Clear, accessible, exhaustive information: rates, clauses, etc. Transparency Better understanding of the banking sector and its activities (e.g. tax havens, etc.) Use of funds: what exactly do banks do with their customers' money? Standards with Bâle II and Bâle III The human capital factor: HRM and CSR Ethics and CSR: the aftermath of the financial crisis Clients’ management Clients’ management Tailored, ‘personalized’ advice Fair treatment Ensuring the delicate balance that ensures a win-win situation for both bank and customer: is the bank acting in my best interests? Access to and exclusion from banking services Over-indebtedness versus over-cautiousness… Responsibility Responsibility in the investments and financing activities Does the bank offer "green" and/or charity products (that have a positive impact on society) and does it contribute towards the creation of a "green" economy? Does the bank finance (and invest in) activities, projects or businesses that have a negative impact (dirty money, cluster bombs, etc.)? www.citizenact.com
  • 11. Société Générale and CSR 5 core priorities 1. a quality approach focused on the customer and a constant concern for their satisfaction; 2. a robust system of corporate governance, which is continually being adapted to the requirements of society; 3. increasingly robust internal control processes and risk management; 4. a comprehensive compliance policy and the application of ethical values, helping to ensure our long-term performance; 5. a culture of innovation and a collective innovation programme designed to encourage employees to contribute to the Group’s development. www.citizenact.com
  • 12. Société Générale and CSR How does Société Générale implement CSR: 1. Equator Principles’ implementation (GLFI/EME) 2. Sustainable banking (Green Finance/ fair trade financing / E&S criterias…) 3. Carbon market (ORBEO) 4. SRI 5. Supportive products and solidarity-based products 6. Facilitate the access to banking services (BDDF) 7. Support to the creation of a company 8. Micro-finance 9. A responsible management: our HR policy www.citizenact.com
  • 13. Société Générale and CSR • Signature of the Global Compact in 2003 A joint commitment by a group of companies, UN institutions and civil society focused around universal principles : human rights, labour standards, environment • OECD guidelines for enterprises Voluntary principles and standards for responsible business practices: publication of information, anti-corruption measures, taxation, social relationships, consumer protection… • Signatory of the statement by financial institutions on the environment and sustainable development (UNEP-FI) (2001) Unique international partnership between the United Nations Programme for the Environment and the private banking sector. • Signatory of the Carbon Disclosure Project (CDP) since 2006 A Rockefeller Philanthropy Advisors initiative supported by the United Nations Programme for the Environment. www.citizenact.com
  • 14. Société Générale and CSR • Adoption of Equator Principles in 2007 Principles relating to project finance based on the policies and directives of the World Bank and IFC (International Finance Corporation). • Diversity Charter in France Signed in November 2004 alongside 40 major enterprises March 2007: Société Générale received the Professional Equality Label • SGAM Paris signatory of Principles for Responsible Investment (PRI) in 2006 Integration of environmental, social and corporate governance issues in the investment decision-making process • Founding member of the Wolfsberg group in 2000 Global anti-money laundering guidelines • Participation in market working groups (Orse, EpE, Medef, Afep…) www.citizenact.com
  • 15. What are the Equator Principles? •Equator Principles are : “a financial industry benchmark for determining, assessing and managing social & environmental risk in project financing” • Launched in 2003 by ten international banks, EPs have now become a global standard for project finance •EPs provide a framework for the environmental and social evaluation of projects: compliance with IFC social & environmental policies and quantitative environmental guidelines (outside High Income OECD countries) • A voluntary agreement, but “Equator has teeth”: Adopters agree that they “will not provide loans directly to projects where the borrower will not or is unable to comply with our environmental and social policies and procedures”. • November 2010, EP has been adopted by around 70 banks www.citizenact.com
  • 16. Microfinance •Policy of developing microfinance activities in the countries Société Générale operates. • Société Générale has stakes in 5 MFIs (Ghana, Madagascar, Mauritania, Cameroon, Burkina Faso) and in Microcred (a microfinance investment company - PlanetFinance) • Partnership with Adie since 2006. EUR 2.5 million credit line providing 789 “solidarity loans” to micro-businesses. • Assisted microcredit services with networks approved by the Caisse des Dépôts et Consignations ("Restaurants du coeur", "Crésus", "Secours Catholique", "Centre Communal d'Actions Sociales") www.citizenact.com
  • 17. Diversity • Equal recognition and opportunities for all employees àGender Equality Agreement with staff representatives since 2005; • Drive and coordinate diversity policies and implement tools to monitor and report on diversity àDiversity Council (Group, since 2005) • Develop diversity in management à Promotion of female executives: the Group is aiming to increase the percentage of women in senior management to 42% (40% at the end of 2008) • Inform and train managers and staff on the importance of diversity • Pursue the active recruitment and long-term employment of disabled employees à A team of 5 for the “Mission Handicap” (France, since 2007) à Over 200 initiatives aimed at encouraging the long-term employment of disabled workers www.citizenact.com
  • 18. Carbon neutrality project •A target to reduce CO2 emissions by 11% per occupant in the period 2008 to 2012 • Constant upgrading of reporting systems • Introduction of carbon reduction plans for each business division with annual targets for energy, travel and paper consumption • Offsetting scheme via purchase of emission credits (Paris central services in 2008, France in 2009, Group from 2010) and internal billing. • Ongoing communication to heighten staff awareness of climate change and the carbon economy www.citizenact.com
  • 19. The Société Générale Corporate Citizenship Commitment The Société Générale Corporate Foundation for Solidarity The purpose of the Foundation is to : • improve the employment prospects and literacy of young people • by supporting both national and local projects. • develop long-term partneships with national and international charities including Care, Secours Populaire and the Red Cross. « Talents & Partage » It is an association of current and retired Group employees that supports inititiaves dedicated to : • children from depraved background, • elderly peolple in difficulty, • disabled people, • favour profesionnal insertion. www.citizenact.com
  • 20. CSR assessment by external parties  What is the correct CSR assessment ? www.citizenact.com
  • 21. CSR assessment by external parties www.citizenact.com
  • 22. CSR assessment by external parties www.citizenact.com
  • 23. CSR assessment by external parties Several scores, due to : - different methodologies - different references - different scopes Société Générale answers to all types of questionnaires (CSR agencies, NGOs, Investors…) and provides its policy and practices about CSR issues. www.citizenact.com