The document is an resume for Alex Singleton that outlines his experience providing IT support and services over 9 years in various roles including service desk analyst, systems engineer, and helpdesk officer. It details his technical skills and experience supporting a wide range of technologies. The resume also lists his education and certifications.
Darryl Wright is a technical support specialist with over 15 years of experience in helpdesk and customer service roles. He currently works as a Helpdesk Analyst II for Dell Services providing tier 3 support to CDC employees and contractors. Previously he held similar roles at Atlanta Public Schools and Interface Americas providing technical support, troubleshooting, and managing service tickets. He has a bachelor's degree in business administration with a concentration in information systems and military experience as a telecommunications and computer operations specialist.
This document provides a summary of Malay Das Sharma's professional experience and qualifications. He has over 15 years of experience in IT project management, network management, and system administration. Currently, he works as a System Specialist (Team Lead) at NIIT Technologies Ltd, where he is responsible for managing teams and infrastructure including servers, networking equipment, and virtualization technologies. He seeks new assignments utilizing his expertise in areas such as system administration, incident and problem management, and vendor relationships.
Access Control time attendence, Biometrics UAEsecuritysytem
AVI INFOSYS is an ISO 9001:2008 certified biometric solutions provider based in Dubai that provides business consulting, software, and system integration services for biometric security solutions. They offer products like fingerprint identification systems, access control solutions, and time attendance software. AVI INFOSYS works with clients in industries like government, banking, manufacturing, and education to design customized biometric security and information management systems.
Kristin L Burns is seeking a network administration position where she can utilize her technical experience, certifications, and active Top Secret Department of Defense security clearance. She has over 10 years of experience in roles such as Active Directory Administrator, Enterprise Server Support, Client SMB Technical Support, Systems Specialist, Operations Manager, and Retention Specialist. Her technical skills include experience with Windows Server, Active Directory, Cisco networking equipment, virtualization software like VMware, and troubleshooting hardware and software issues. She has multiple technical certifications including CompTIA Security+, Cisco CCNA, and Cisco CCENT.
Emrah Bayrak is an experienced IT professional seeking a high-level position where he can apply his skills and expertise. He has extensive experience providing technical support and managing projects involving installation, migration, and resolving complex IT issues. His skills include user, network, and server management using Active Directory as well as experience with Microsoft technologies like Exchange, SharePoint, and Dynamics CRM.
Carl Millburg is a goal-oriented telecommunications specialist with over 15 years of experience supporting and administering Cisco voice, messaging, and collaboration systems including Cisco Call Manager and Unity Connection. He is currently an Enterprise Voice Operations Specialist L2 at Discover Financial Services where he supports their Cisco VoIP system and manages the level 2 support ticket queue.
This document contains the resume of Syed Sirajuddin, an IT professional with over 20 years of experience in server administration, networking, hardware installation, data backup and security. He has worked as an IT infrastructure specialist and manager for various telecommunications and IT companies in Dubai and India. His technical skills include Windows, Linux, Unix administration, virtualization, backup solutions, firewalls, networking and security. He holds several professional certifications and seeks a senior IT role in a progressive enterprise.
Amit Sahu is a computer engineer with over 8 years of experience in IT infrastructure. He has worked in various roles including system engineer, technical support engineer, IT executive, and deskside support engineer. He has extensive experience installing, maintaining, and troubleshooting computer hardware, networks, and software. He has certifications including RHCE, MCITP, MCTS, and MCSA. Currently he works as an IT executive at Medics International Life Sciences Limited in Lucknow, where his responsibilities include software installation, hardware support, backups, and troubleshooting issues.
Darryl Wright is a technical support specialist with over 15 years of experience in helpdesk and customer service roles. He currently works as a Helpdesk Analyst II for Dell Services providing tier 3 support to CDC employees and contractors. Previously he held similar roles at Atlanta Public Schools and Interface Americas providing technical support, troubleshooting, and managing service tickets. He has a bachelor's degree in business administration with a concentration in information systems and military experience as a telecommunications and computer operations specialist.
This document provides a summary of Malay Das Sharma's professional experience and qualifications. He has over 15 years of experience in IT project management, network management, and system administration. Currently, he works as a System Specialist (Team Lead) at NIIT Technologies Ltd, where he is responsible for managing teams and infrastructure including servers, networking equipment, and virtualization technologies. He seeks new assignments utilizing his expertise in areas such as system administration, incident and problem management, and vendor relationships.
Access Control time attendence, Biometrics UAEsecuritysytem
AVI INFOSYS is an ISO 9001:2008 certified biometric solutions provider based in Dubai that provides business consulting, software, and system integration services for biometric security solutions. They offer products like fingerprint identification systems, access control solutions, and time attendance software. AVI INFOSYS works with clients in industries like government, banking, manufacturing, and education to design customized biometric security and information management systems.
Kristin L Burns is seeking a network administration position where she can utilize her technical experience, certifications, and active Top Secret Department of Defense security clearance. She has over 10 years of experience in roles such as Active Directory Administrator, Enterprise Server Support, Client SMB Technical Support, Systems Specialist, Operations Manager, and Retention Specialist. Her technical skills include experience with Windows Server, Active Directory, Cisco networking equipment, virtualization software like VMware, and troubleshooting hardware and software issues. She has multiple technical certifications including CompTIA Security+, Cisco CCNA, and Cisco CCENT.
Emrah Bayrak is an experienced IT professional seeking a high-level position where he can apply his skills and expertise. He has extensive experience providing technical support and managing projects involving installation, migration, and resolving complex IT issues. His skills include user, network, and server management using Active Directory as well as experience with Microsoft technologies like Exchange, SharePoint, and Dynamics CRM.
Carl Millburg is a goal-oriented telecommunications specialist with over 15 years of experience supporting and administering Cisco voice, messaging, and collaboration systems including Cisco Call Manager and Unity Connection. He is currently an Enterprise Voice Operations Specialist L2 at Discover Financial Services where he supports their Cisco VoIP system and manages the level 2 support ticket queue.
This document contains the resume of Syed Sirajuddin, an IT professional with over 20 years of experience in server administration, networking, hardware installation, data backup and security. He has worked as an IT infrastructure specialist and manager for various telecommunications and IT companies in Dubai and India. His technical skills include Windows, Linux, Unix administration, virtualization, backup solutions, firewalls, networking and security. He holds several professional certifications and seeks a senior IT role in a progressive enterprise.
Amit Sahu is a computer engineer with over 8 years of experience in IT infrastructure. He has worked in various roles including system engineer, technical support engineer, IT executive, and deskside support engineer. He has extensive experience installing, maintaining, and troubleshooting computer hardware, networks, and software. He has certifications including RHCE, MCITP, MCTS, and MCSA. Currently he works as an IT executive at Medics International Life Sciences Limited in Lucknow, where his responsibilities include software installation, hardware support, backups, and troubleshooting issues.
Steve Jean Osogo is a Kenyan software developer and entrepreneur seeking a software development or support position. He has over 15 years of experience developing software using technologies like Visual Basic 6.0, Crystal Reports, and Sybase. He has worked for several companies in roles including software developer, CEO, sales manager, hardware support engineer, and fiscal technician. He is skilled in programming, database design, and customer support.
Shine [IT Professional with Hospitality Experience] ResumeShine Ibrahim
This resume is for Shine, an IT professional with 7 years of experience in industries including hospitality, retail, and software. He has several IT certifications and has managed IT infrastructure for hotel chains in Dubai. His experience includes installing, maintaining, and troubleshooting networks, servers, workstations, and other systems. He also has experience assessing IT requirements, handling procurements, and delivering technology-based business solutions to end users.
Pradeep Ravindran is an experienced IT operations and service delivery manager with over 15 years of experience managing complex IT infrastructure globally. He has expertise in ITIL-based service delivery including incident, problem, and change management. Pradeep has experience managing both onshore and offshore teams of various sizes. He is currently the offshore transition and service delivery manager for Stanley Black & Decker, managing a team of 20 members delivering 24x7 support services. Previously he held similar roles at Reckitt Benckiser and other organizations.
This resume is for Alex Schwabe, an Information Systems Technician with 9 years of experience providing top-level customer service and technical support. He has a strong background in network administration, systems maintenance, and troubleshooting technical issues. His experience includes managing networks of over 40,000 users and 10,000 computers as an Information Systems Technician for the United States Coast Guard. He is proficient in both Windows and Cisco platforms and holds several technical certifications.
Oscar Little Resume (IT Systems Administrator Technician)Oscar Little
Oscar Little has over 20 years of experience in IT systems administration and technical support. He has expertise in areas such as network installation, systems administration, servers and networks, technical support, software and hardware, help desk operations, and network infrastructure maintenance. Currently he works as a Desktop/Network Technician for the State Department providing on-site IT assistance and support.
Edula is a leading provider of managed hosting and internet infrastructure services for small and large businesses. It offers reliable and scalable hosting on Windows and Linux platforms, along with application development, database administration, backup services, and 24/7 monitoring and support to ensure high performance and availability. Edula's data centers and networks are designed to meet service level agreements of 99.9% uptime.
ITC provides various information technology services including project management, staffing and recruiting, managed IT services, software development, courseware development and training, and helpdesk support. They work with both corporate and government clients. ITC aims to deliver the right solutions and people to meet clients' IT needs on time and within budget.
Unvired Digital Enterprise Platform- WhitepaperUnvired Inc.
Unvired Digital Enterprise Platform (UDEP) is a mobility, offline, digitization and integration platform to create the Digital Enterprise easily and affordably. Mobilize business processes and data from various enterprise backend systems to all leading mobile devices (smartphones and tablets) and Web. Unvired Digital Enterprise Platform (UDEP) helps Digitize Business Dashboards, Sales, Distribution, Plant Maintenance, Retail, Production, Customer Relationship Management, Finance, HR and other processes using UDEP. Build rich HTML5 apps once and deploy them online (web) and offline (mobile), true build once deploy anywhere!
Unvired understands that customers would like to minimize the number of platforms that are run in their enterprises. Our customers have demanded a single platform that can meet all their digital, mobility and integration needs. We are proud to announce that we have achieved all these in UDEP:
Mobile Application Development Platform
Mobile Backend As A Service (MBaaS)
Offline and Conflict Resolution Framework
Internet of Things Platform
Digital Platform
Intelligent, Efficient and Competitive Solutions for Your IT Operations High ...Infopulse
Integrated, managed solutions to ensure high availability of your IT Operations – from infrastructure management and 24/7/365 monitoring up to application maintenance. Check out the presentation to learn more.
Intranet managers are the backbone of a firm, they manage the various departments and concepts altogether. Visit www.desklinksolutions.com for advanced office intranet managed services in Odisha, keep the work under vigil and the employees driven & motivated.
The document provides an overview of the Connected Office 3.0 Technology-as-a-Service program. It discusses offering a single point of contact for all technology needs through a monthly fixed fee per user. This includes hardware, software, remote monitoring and management, help desk support and on-site services. The program aims to reduce technology spending and increase utilization for small and medium businesses. It provides various service levels including classic a la carte, managed, and utility options.
Naveed Kamal Shah is a senior IT professional with over 15 years of experience managing IT infrastructure and systems. He currently heads the IT department at Aisha Steel Mills, where he oversees all aspects of IT operations, infrastructure management, project management, and a team of IT staff. He has extensive technical skills and experience implementing and managing networks, servers, storage, virtualization, security, and enterprise applications like SAP.
The document discusses the benefits of deploying an Extrusion Die Manager (EDM) system in a die shop. The EDM provides a centralized database to store all die data, drawings, photos and reports. It eliminates paper records and improves quality assurance, data analysis and information sharing between die correctors and designers. The EDM also replaces outdated software with a secure, web-based system that gives managers real-time access to die shop operations from anywhere.
- Rakesh Kumawat has over 10 years of experience in IT consulting, data center hosting, transformation, transition, and project integration and operations management. He has worked as a team lead, solution architect, and systems engineer for various companies.
- He has expertise in virtualization technologies like VMware, servers, networking protocols, security, and cloud platforms. He is proficient in technologies from vendors like Cisco, HP, IBM, and Dell.
- Rakesh holds certifications in ITIL, Microsoft, and has a Post Graduate Diploma in IT Management. He is looking to contribute his skills and experience as a systems engineer, solution architect or technical lead.
Netmagic can enhance the utility, availability and responsiveness of your mission-critical IT for end-users & customers and lower your total cost of ownership. Our end-to-end infrastructure management services are compliant with world-class ITIL standards.
Software Engineering Solutions that Create Long-Term Business ValueInfopulse
Infopulse offers high-class software engineering services for a variety of industries worldwide, ensuring in-depth expertise in all kinds of programming technologies and platforms, personalized approach to each customer's need, and ability to suggest the most optimal solution in every separate business case. Check out the presentation for more details.
Developer Conference 2.1 - (Cloud) First Steps to the CloudMicro Focus
This document discusses first steps for moving legacy applications to the cloud. It defines cloud computing models and how the Microsoft Azure platform fits as Infrastructure as a Service (IaaS). The document outlines how COBOL applications can be rehosted on Azure Virtual Machines without rewriting code. It describes tasks for deploying VM roles like creating virtual hard disks for the operating system and applications.
Revanth Kammaripalle is seeking a new opportunity and has over 8 years of experience in various enterprise IT roles. He currently works as an Oracle Support Engineer and has previously held roles such as Enterprise Engineer, DBA, and Database Administrator. He has extensive skills in technologies such as Oracle, VMware, UNIX, Windows, and SAN storage solutions. He is seeking a face-to-face meeting to discuss opportunities that utilize his technical experience and strengths in areas like troubleshooting, project management, and adapting to new solutions.
This resume is for Mohammed Amjad Sayeed, who has over 11 years of experience in networking technologies including wireless LAN controllers, access points, routers, switches, and protocols. He currently works as a Technical Lead at HCL Comnet Limited in Chennai, India, where he leads a team of 4 people on networking projects. His responsibilities include project coordination and management, network design and implementation, and ensuring customer satisfaction. He has technical skills in Cisco, Aruba, and other networking equipment and protocols.
Robert Levos has over 15 years of experience in IT with expertise in hardware and software installation, maintenance, and troubleshooting. He has worked in server administration roles for several companies, supporting networks of 50+ virtual and physical servers. His skills include Windows server, VMware, backup solutions, networking, and supporting a wide variety of hardware. He is capable of multitasking on numerous projects while meeting deadlines.
Steve Barton is an experienced IT support engineer seeking a role where he can add value to a growing organization. He has over 20 years of experience in desktop support, server administration, networking, and Citrix administration. His career history includes roles at Fujitsu, Downer Australia, NRMA Motoring Services, Linetex Computers, ICM, and Computacenter where he has gained experience supporting Windows, Office, networking, virtualization and mobility solutions. He is looking to leverage his skills and qualifications including CCA XenDesktop 5.0, CCA Xenapp 6.5, CCAA XenApp 6.5, and Citrix NetScaler 10 Essentials.
This summary provides an overview of Dale E. Shell Jr.'s technical skills and experience:
Dale has over 15 years of experience in technical support roles, including network administration, systems administration, and client support. He has a range of technical certifications and skills in areas such as Windows, MacOS, Linux, networking hardware, software applications, and mobile technologies. Dale has held roles supporting both government and commercial clients.
Steve Jean Osogo is a Kenyan software developer and entrepreneur seeking a software development or support position. He has over 15 years of experience developing software using technologies like Visual Basic 6.0, Crystal Reports, and Sybase. He has worked for several companies in roles including software developer, CEO, sales manager, hardware support engineer, and fiscal technician. He is skilled in programming, database design, and customer support.
Shine [IT Professional with Hospitality Experience] ResumeShine Ibrahim
This resume is for Shine, an IT professional with 7 years of experience in industries including hospitality, retail, and software. He has several IT certifications and has managed IT infrastructure for hotel chains in Dubai. His experience includes installing, maintaining, and troubleshooting networks, servers, workstations, and other systems. He also has experience assessing IT requirements, handling procurements, and delivering technology-based business solutions to end users.
Pradeep Ravindran is an experienced IT operations and service delivery manager with over 15 years of experience managing complex IT infrastructure globally. He has expertise in ITIL-based service delivery including incident, problem, and change management. Pradeep has experience managing both onshore and offshore teams of various sizes. He is currently the offshore transition and service delivery manager for Stanley Black & Decker, managing a team of 20 members delivering 24x7 support services. Previously he held similar roles at Reckitt Benckiser and other organizations.
This resume is for Alex Schwabe, an Information Systems Technician with 9 years of experience providing top-level customer service and technical support. He has a strong background in network administration, systems maintenance, and troubleshooting technical issues. His experience includes managing networks of over 40,000 users and 10,000 computers as an Information Systems Technician for the United States Coast Guard. He is proficient in both Windows and Cisco platforms and holds several technical certifications.
Oscar Little Resume (IT Systems Administrator Technician)Oscar Little
Oscar Little has over 20 years of experience in IT systems administration and technical support. He has expertise in areas such as network installation, systems administration, servers and networks, technical support, software and hardware, help desk operations, and network infrastructure maintenance. Currently he works as a Desktop/Network Technician for the State Department providing on-site IT assistance and support.
Edula is a leading provider of managed hosting and internet infrastructure services for small and large businesses. It offers reliable and scalable hosting on Windows and Linux platforms, along with application development, database administration, backup services, and 24/7 monitoring and support to ensure high performance and availability. Edula's data centers and networks are designed to meet service level agreements of 99.9% uptime.
ITC provides various information technology services including project management, staffing and recruiting, managed IT services, software development, courseware development and training, and helpdesk support. They work with both corporate and government clients. ITC aims to deliver the right solutions and people to meet clients' IT needs on time and within budget.
Unvired Digital Enterprise Platform- WhitepaperUnvired Inc.
Unvired Digital Enterprise Platform (UDEP) is a mobility, offline, digitization and integration platform to create the Digital Enterprise easily and affordably. Mobilize business processes and data from various enterprise backend systems to all leading mobile devices (smartphones and tablets) and Web. Unvired Digital Enterprise Platform (UDEP) helps Digitize Business Dashboards, Sales, Distribution, Plant Maintenance, Retail, Production, Customer Relationship Management, Finance, HR and other processes using UDEP. Build rich HTML5 apps once and deploy them online (web) and offline (mobile), true build once deploy anywhere!
Unvired understands that customers would like to minimize the number of platforms that are run in their enterprises. Our customers have demanded a single platform that can meet all their digital, mobility and integration needs. We are proud to announce that we have achieved all these in UDEP:
Mobile Application Development Platform
Mobile Backend As A Service (MBaaS)
Offline and Conflict Resolution Framework
Internet of Things Platform
Digital Platform
Intelligent, Efficient and Competitive Solutions for Your IT Operations High ...Infopulse
Integrated, managed solutions to ensure high availability of your IT Operations – from infrastructure management and 24/7/365 monitoring up to application maintenance. Check out the presentation to learn more.
Intranet managers are the backbone of a firm, they manage the various departments and concepts altogether. Visit www.desklinksolutions.com for advanced office intranet managed services in Odisha, keep the work under vigil and the employees driven & motivated.
The document provides an overview of the Connected Office 3.0 Technology-as-a-Service program. It discusses offering a single point of contact for all technology needs through a monthly fixed fee per user. This includes hardware, software, remote monitoring and management, help desk support and on-site services. The program aims to reduce technology spending and increase utilization for small and medium businesses. It provides various service levels including classic a la carte, managed, and utility options.
Naveed Kamal Shah is a senior IT professional with over 15 years of experience managing IT infrastructure and systems. He currently heads the IT department at Aisha Steel Mills, where he oversees all aspects of IT operations, infrastructure management, project management, and a team of IT staff. He has extensive technical skills and experience implementing and managing networks, servers, storage, virtualization, security, and enterprise applications like SAP.
The document discusses the benefits of deploying an Extrusion Die Manager (EDM) system in a die shop. The EDM provides a centralized database to store all die data, drawings, photos and reports. It eliminates paper records and improves quality assurance, data analysis and information sharing between die correctors and designers. The EDM also replaces outdated software with a secure, web-based system that gives managers real-time access to die shop operations from anywhere.
- Rakesh Kumawat has over 10 years of experience in IT consulting, data center hosting, transformation, transition, and project integration and operations management. He has worked as a team lead, solution architect, and systems engineer for various companies.
- He has expertise in virtualization technologies like VMware, servers, networking protocols, security, and cloud platforms. He is proficient in technologies from vendors like Cisco, HP, IBM, and Dell.
- Rakesh holds certifications in ITIL, Microsoft, and has a Post Graduate Diploma in IT Management. He is looking to contribute his skills and experience as a systems engineer, solution architect or technical lead.
Netmagic can enhance the utility, availability and responsiveness of your mission-critical IT for end-users & customers and lower your total cost of ownership. Our end-to-end infrastructure management services are compliant with world-class ITIL standards.
Software Engineering Solutions that Create Long-Term Business ValueInfopulse
Infopulse offers high-class software engineering services for a variety of industries worldwide, ensuring in-depth expertise in all kinds of programming technologies and platforms, personalized approach to each customer's need, and ability to suggest the most optimal solution in every separate business case. Check out the presentation for more details.
Developer Conference 2.1 - (Cloud) First Steps to the CloudMicro Focus
This document discusses first steps for moving legacy applications to the cloud. It defines cloud computing models and how the Microsoft Azure platform fits as Infrastructure as a Service (IaaS). The document outlines how COBOL applications can be rehosted on Azure Virtual Machines without rewriting code. It describes tasks for deploying VM roles like creating virtual hard disks for the operating system and applications.
Revanth Kammaripalle is seeking a new opportunity and has over 8 years of experience in various enterprise IT roles. He currently works as an Oracle Support Engineer and has previously held roles such as Enterprise Engineer, DBA, and Database Administrator. He has extensive skills in technologies such as Oracle, VMware, UNIX, Windows, and SAN storage solutions. He is seeking a face-to-face meeting to discuss opportunities that utilize his technical experience and strengths in areas like troubleshooting, project management, and adapting to new solutions.
This resume is for Mohammed Amjad Sayeed, who has over 11 years of experience in networking technologies including wireless LAN controllers, access points, routers, switches, and protocols. He currently works as a Technical Lead at HCL Comnet Limited in Chennai, India, where he leads a team of 4 people on networking projects. His responsibilities include project coordination and management, network design and implementation, and ensuring customer satisfaction. He has technical skills in Cisco, Aruba, and other networking equipment and protocols.
Robert Levos has over 15 years of experience in IT with expertise in hardware and software installation, maintenance, and troubleshooting. He has worked in server administration roles for several companies, supporting networks of 50+ virtual and physical servers. His skills include Windows server, VMware, backup solutions, networking, and supporting a wide variety of hardware. He is capable of multitasking on numerous projects while meeting deadlines.
Steve Barton is an experienced IT support engineer seeking a role where he can add value to a growing organization. He has over 20 years of experience in desktop support, server administration, networking, and Citrix administration. His career history includes roles at Fujitsu, Downer Australia, NRMA Motoring Services, Linetex Computers, ICM, and Computacenter where he has gained experience supporting Windows, Office, networking, virtualization and mobility solutions. He is looking to leverage his skills and qualifications including CCA XenDesktop 5.0, CCA Xenapp 6.5, CCAA XenApp 6.5, and Citrix NetScaler 10 Essentials.
This summary provides an overview of Dale E. Shell Jr.'s technical skills and experience:
Dale has over 15 years of experience in technical support roles, including network administration, systems administration, and client support. He has a range of technical certifications and skills in areas such as Windows, MacOS, Linux, networking hardware, software applications, and mobile technologies. Dale has held roles supporting both government and commercial clients.
This document provides a summary of John Veneri's qualifications, including over 15 years of experience in IT support roles across several industries. He has strong technical skills in software, operating systems, hardware, and networking and seeks to expand his skill set while providing high level customer support.
The document provides a summary of Mussaddique H Kazi's experience and qualifications. He has over 10 years of experience in IT roles supporting various well-known companies. He holds several IT certifications and has experience managing IT functions, desktop support, virtualization, and security. His background includes roles as an IT specialist, desktop engineer, IT services manager, and IT infrastructure manager for retail organizations.
This document contains a career profile for a technical support specialist seeking new opportunities. It includes a career objective highlighting experience in resolving complex IT challenges to optimize user experience. Key competencies are listed covering a range of technical skills like Active Directory, Exchange, and networking as well as soft skills like communication, troubleshooting, and client relationship management. Education credentials and work history are provided demonstrating over 15 years of experience in technical support roles with various employers.
The document outlines the career objective, key competencies, qualifications, and career history of Maged Bishay, who is seeking a role as a technical support specialist. It details his extensive experience in technical help desk operations and customer support across several organizations, with expertise in areas such as Active Directory administration, Microsoft Exchange, and supporting various devices. It provides a comprehensive list of the technical skills, qualifications, and work experience that have prepared him to resolve complex IT issues and support diverse technology environments.
Yogesh Deshpande has over 13 years of experience in system administration, network management, IT infrastructure management, and technical support. He currently works as a System Engineer for Synechron Technologies, where he manages servers, networks, and applications for clients like Asurion and 3TSystems. He has extensive experience with Windows, Linux, VMware, Citrix, networking, storage solutions and has several technical certifications.
This document provides a summary of Spencer L. Reeves' technical skills and experience. Over 20 years of experience includes hands-on experience with networking hardware and software, operating systems, and various IT roles. Reeves has worked in IT support, systems engineering, data center management, and IT management roles for companies in various industries. Technical skills include networking, servers, storage, virtualization, cloud computing, and various operating systems.
This curriculum vitae summarizes the qualifications and experience of Ronnie David Austria. He has over 14 years of experience in IT administration, networking, and systems configuration. Currently he works as an IT Specialist Engineer in Jeddah, Saudi Arabia on the Haramain High Speed Railways Project. Previously he held IT roles in the Philippines, including as a Network Administrator, Technical Support Specialist, and Junior LAN Engineer. He has skills in Windows server administration, databases, networking, security, and other IT areas.
This document contains the resume of Jeffrey Glover. It lists his contact information, extensive technical skills and experience in help desk support and desktop support roles. His experience includes over 15 years of supporting Windows desktops, applications and mobile devices. He has worked for various government agencies and law firms providing tier 1 and 2 support, software installations, account management and desktop migrations.
Joseph Elloso Palenzuela has over 8 years of experience in customer service and IT support. He has worked for several companies including Cognizant, Stefanini, and Thomson Reuters providing first level technical support. His responsibilities have included password resets, software installations, network configuration, and remote desktop support for issues with Active Directory, Outlook, Windows, and other Microsoft applications. He is proficient with technologies such as Citrix, VMware, and VPN.
Kevin Blandford has over 10 years of experience providing third line technical support and server administration. His skills include Windows server administration, Exchange administration, virtualization, Active Directory administration, and hardware installation and maintenance. He has a SC security clearance and certifications in Prince2, Windows server, and networking. He is looking for an infrastructure support role where he can utilize his experience administering Windows servers, Exchange, and supporting end users.
This document is a resume for Henry Noverdi Sunarto seeking a position as a Desktop Support/IT Support Analyst. It summarizes his 4 years of experience in IT support across various industries, including experience with service desk software, desktop imaging tools, and troubleshooting various software and devices. It also lists his technical skills and qualifications, including various Microsoft, Cisco, and ITIL certifications. His employment history details various contract IT support roles he has held, demonstrating experience with desktop deployment, help desk management, and customer support.
This document is a resume for Henry Noverdi Sunarto applying for an IT Support Analyst role. It summarizes his 4 years of experience in IT support across various industries, including experience with service desk software, desktop and mobile operating systems, and networking tools. It also lists his education in IT and various IT certifications. His resume provides details on previous contract and permanent IT support roles he has held, highlighting his skills in desktop support, software deployment, and customer service.
Randy Johnson is an experienced IT professional with over 15 years of experience in systems administration, networking, virtualization, and Citrix administration. He currently works as a Senior Systems Administrator at St. Luke's Health System where he oversees servers, databases, and the Citrix environment. Prior to this, he worked at Citrix Systems as a Senior Technical Lead providing training and support for XenDesktop, XenApp, and Provisioning Services. He has extensive experience troubleshooting and resolving critical outages across Windows, Linux, and Citrix platforms.
The document is a resume for Glenn Davis applying for a desktop technician position. It summarizes his experience over 20 years providing IT support including desktop support, software installation, troubleshooting hardware and software issues, and managing projects. His technical skills include Windows, Linux, databases, networking, and various software applications.
Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -Khurram Khan
This document provides a summary of Khurram Khan's skills and experience. It includes his contact information and outlines his professional certifications in Microsoft, Cisco, and other technologies. His experience includes over 8 years working in IT support roles for various companies, including Bank of Montreal, IBM Canada, Primus Canada, and T-Mobile. He has extensive skills in Windows, Active Directory, Exchange, virtualization, networking, and other technologies.
This document contains Françoise Meas's resume. She is 39 years old and lives in Cape Town, South Africa. She has over 15 years of experience in IT support roles, currently working as a Senior Operations Analyst at MasterCard Payment Gateway Services. Previously she has held roles such as Senior IS Technician at Philip Morris International and Team Leader at AI Solutions. She has various technical qualifications including Microsoft certifications.
Silambarasan V is a system administrator with over 5 years of experience in IT fields such as system administration, technical support, and desktop support. He has worked for various companies in Chennai and Bangalore, including his current role at HCL Services Ltd since 2014. He holds an MCITP certification and a B.Tech in Information Technology. His skills include Windows server administration, Active Directory, networking, virtualization, backup administration, and troubleshooting. He is looking for a role that leverages his technical and communication skills.
1. Check out my professional profile and connect with me on LinkedIn. http://lnkd.in/bvtQ5d8
233 Murphy Rd
Geebung 4034
0422525865
www.axlimaging.com.au
alex@axlimaging.com.au
ALEX SINGLETON
OVERVIEW I am an experienced service industry analyst with a proven background of providing L1/L2 desktop
and service desk support. My experience spans 9 years over technically specialized managed service
providers, large corporate and government clients. I consider myself an active and positive team
member with a flexible, can-do attitude.
Key Technologies:
• Windows Server 2003/2008,SBS and Terminal Services operating systems
• Windows XP/7/8/10 desktop operating systems
• Active Directory resource management
• Exchange 2003/2007/2010 + Outlook email client frontend
• Frontrange ITSM, CA, Remedy, Service Desk+, Zendesk, ServiceNow
• iOS, Blackberry & Android mobile operating systems and tablets
• Cisco Unified CM & Unity telephony & voicemail
• SCCM 2012 & Symantec Altiris deployment software
• MobileIron (IOS & Android) device management
• Citrix XenApp client + server technologies
• RSA SecurID gateway
EXPERIENCE PACIFIC IT SERVICE CENTRE ANALYST, CBRE
March 2015 – present
Call Centre L1 FPOC support for Asia-Pacific CBREGroup (Australia & NZ).
Oversee and prioritize incoming service requests that come through a phonecall, email or Skype
for Business. Ensure that all service requests are logged, assigned, managed and owned until
resolved or escalated to the relevant department.
ServiceNow Ticketing system
Support of Windows 7, Office 2010 & 2013,McAfee, Quest for Active Directory, Server 2008 +
2012,Symantec Enterprise Vault, Equitrac printing technologies
Provide local office Desktop Support where required
Support and Administration of In-house developed application – RECD
2. Check out my professional profile and connect with me on LinkedIn. http://lnkd.in/bvtQ5d8
SERVICE DELIVERY ENGINEER, AIRBUS HELICOPTERS (AIRBUS GROUP AUSTRALIA PACIFIC – AGAP)
June 2014 – February 2015
Onsitedesktop and telephone L1/2 support for Government contracted military aviation client.
Imagingand deployment of applicationsvia Symantec Altiris
Support of HP thin clientCitrix virtual environment
Server supportof Citrix sessions,Exchangeaccounts,fileand folder security,filerestores,
Symantec email archiving
Active directory user accountcreation,modification & deletion
Windows XP and 7 in house application installs and troubleshooting
Escalation of issues to Airbus EU French helpdesk for non-AGAP applications
HP hardwarewarranty supportfor desktops and laptops
Reduction of 100 tickets in 5 working days,averageticket resolution 20 per day, minimum 10
SAP accountcreation and modification
SERVICE DESK & ONSITE DESKTOP SUPPORT, DATACOM
February 2014 – June 2014
Provided 1/2 level supportfor multiplelargeGovernment departments in addition to existingDatacomSME
clients and internal Datacom staff
Support of Windows 8 and Office 2013/Office 365 emerging technologies
Onsite support provided for client office relocation and fitout
Average ticket closures 30-50 depending on volume of calls
Administrativesupportof Citrix sessions,Exchangeaccounts and Activedirectory resources
Active directory user accountcreation,modification & deletion
SERVICE DESK, DEPARTMENT OF AGRICULTURE FISHERIES AND FORESTRY
November 2013 – February 2014
Callcentrephone support to multi-domain QLD Government Departmental staff.
Windows XP and 7 migration supportinclusiveof application compatibility troubleshooting
Mobile(iPhone, Android & Blackberry) + iPad deviceemail supportvia BES, ActiveSync and MDM
SAP accountcreation and modification
Manual softwareinstallsand configuration +softwaredeployment via SCCM
Support of custom in-housemainframeand consolebased applicationsfor land management
Strictadherence to established Government process and policy for incidentresolution
Completion of user accounttasks assigned fromother servicedesk departments
3. Check out my professional profile and connect with me on LinkedIn. http://lnkd.in/bvtQ5d8
HELPDESK, BRISBANE AIRPORT CORPORATION
June 2013 – September 2013
L1/2 onsite and helpdesk supportfor BAC staff based at Skygate head office.Daily coretasks involved user
education,documentation creation and training,supportof existingWindows XP SOE, rolloutof Windows
7, CCTV systems, MFD printers,laptops and other mobile devices.
Support of business critical CCTVsystems includingwarranty job loggingand faultescalation
Reduced ~400 existingtickets to < 200, effectively halvingservicedesk workload singlehandedly
Creation of Cisco phone and voicemail accounts
Manual softwareinstallsand configuration +softwaredeployment via SCCM
Active directory user accountcreation,modification & deletion
Exchange accountcreation,deletion, modification & maintenance
Mobile(iPhone, Android & Blackberry) + iPad deviceemail supportvia BES, ActiveSync and MDM
Assisted with MDM user trainingsessionsand hands on installs
Responsiblefor new staff induction sessionsand associated training/documentation
Port patching,LAN device configuration,DHCP reservation & other entry level network tasks
Server supportof Symantec antivirus solution and Commvaultemail archiving
SYSTEMS ENGINEER, CELENTIA
July 2012 – June 2013
Provided level 1, 2 and 3 desktop & server support for multiple environments in a remote and face-to-face
role. Client sites and datacenter featured Microsoft Terminal Services, Small Business Server 2008, Server
2003 & 2008, Windows 7/8 and Exchange 2003/2007/2010 technologies. Assisted with rebranding of the
company via provision of photographic services,creatingimages suitablefor ‘LinkedIn’profiles.Responsible
for network monitoringand backups of assigned clients,eliminated all backup failures for primary assigned
client after identification of failure alerts spanning 5+ years.
L2/3 TEAM LEAD, DOMINOS PIZZA
June 2011 – May 2012
Performed a dual head officesupport/storesupportrole for Australiaand NewZealand.Store environments
built around Windows 2000/SQL Server 2005 and Windows Server 2003/SQL Server 2008/Windows XP.
Daily duties involved telephone and face to face desktop support (L1/2/3) plus vendor support for
outsourced networking and printing operations. Seconded to Team Lead role for 3 months, implementing
changes for on-call payment arrangements and reporting directly to the infrastructure manager and CIO.
Delivered limited support to the internal marketing department for basic Mac OSX queries.
L2 SYSTEMS ENGINEER, SPIRITUS
April 2011 – June 2011
Responded to Windows 7 related user requests inclusiveof 1st and 2nd level supportfor Exchange2007/2010
and existing core enterprise server software (Server 2003/2008 R2 64 bit). Managed iPhone & iPad
deployment and configuration for VIP users. Support and troubleshooting of Xenapp 6 Citrix environment
migration project.
SERVICE DESK ANALYST, QUEENSLAND RAIL
October 2009 – April 2011
L1/2 helpdesk telephone support of a 16,000+ user environment duringseparation of QueenslandRail and
QR National.
4. Check out my professional profile and connect with me on LinkedIn. http://lnkd.in/bvtQ5d8
L2 SERVER ANALYST, ORDYSS
October 2008 – October 2009
L1/2/3 onsiteand remote systems supportof multiple clients for Managed Services Provider.Average client
size <50 seats featuring Microsoft technologies.
IT HELPDESK OFFICER, VIRGIN BLUE
January 2007 – October 2008
24x7 L1/2 desktop and telephone supportof a 6000+user environment based in Australiaand NewZealand..
Performed 2nd level supportrolein addition to helpdesk services,assistingdesktop and infrastructureteams
to deploy PC’s and manage existing email, in-house developed applications and remote access systems.
IT SUPPORT OFFICER, ALLIANCE AIRLINES
February 2006 – February 2007
Desktop and server support for a 200+ user environment, including over 100 PC Desktops, 20 Laptops, 30
Thin Client terminals, 8 servers and 5 major multifunction printer devices.
SCHOOL SUPPORT OFFICER, MT ST PATRICK COLLEGE
October – December 2005
Support of a 500+ user environment including 3 servers, over 250 PC desktops and 10 laptops.
INDUSTRY
CERTIFICATION
MCP 70-270 Installing,Configuringand AdministeringMicrosoftWindows XP
MCP 70-290 Managingand Maintaininga MicrosoftWindows Server 2003 Environment
In progress: additional Windows 7/8/Server certification, ITIL V3 Foundation
EDUCATION NORTH COAST INSTITUTE OF TAFE, KINGSCLIFF CAMPUS, NSW
CertificateIV of Information Technology: ClientSupport Completed 2004
Diploma of Information Technology: Systems Administration (Distinction) Completed 2001
MT. ST. PATRICK COLLEGE, MURWILLUMBAH, NSW
High School Certificate