JeanAlbert Nguende Pokam has over 20 years of experience in finance, accounting, customer service, and operations management. He holds a Bachelor's degree in Corporate Law from the University of Yaoundé Cameroon and a Bachelor's degree in Finance and Accounting from the University of Texas at Arlington. Currently he works as a Document Execution Specialist at Nationstar Mortgage and has held previous roles at Expedia, ATC Logistic and Electronic, Dickies Corporation, and other companies.

1. JeanAlbert Nguende Pokam
15913m Weymouth Drive
Frisco, TX 7503
682-553-0651
anguende@yahoo.fr
EDUCATION
University of Texas at Arlington, School of Business: Graduated December 2011
Major: Bachelors of Business Administration in Finance and Accounting – Major GPA: 3.02
Wayne County Community College, School of Business
Major: Associate Degree in Accounting.
University of Yaoundé Cameroon: Graduated in 2000
Major: Bachelor degree in Corporate Law.
EXPERIENCE
NationstarMortgage LLC
Document Execution Specialist, May 2012- CURRENT
• Member of the of the Default Management Team & foreclosure department, for all 50 States of
the United States Tasks include processing required documents to proceed with foreclosure, maintained
Attorney communication via phone and LPS. Managed Portfolio by States assigned by Management.
Off cycle tasks include projects to create process efficiencies, reduce pipeline volume, and
improve Service level agreement.
Expedia Inc.
Travel Agent/Customer Service, March 2008 – October 2010
• Worked in the Hotels and flight Department to assist Customer with flight, hotel cruise
reservations. I worked on relocating Customers who missed their flights, I assist vendors with their
billing issues. I trained new hires on products and technology.
ATC Logistic and Electronic
Production Coordinator and Quality control
• Managed a Team of 15 members, assigning daily task to associates. Staffed project, tracked
progress, updated management and client necessary, planned and managed daily production. Worked
with cross functional team and resources to meet daily production goal, managed project and served as
primary liaison between clients and multiple internal group to ensure quality and deadline are met.
.

2. Dickies Corporation
Shipping Clerk, March 2006 – August 2006
• Filled Customer's orders. Worked with Production line, Carriers and clients to ensure that that
products are delivered on time. Worked with Accounting Department to update inventories.
Borg Warner
Customer Service/Receptionist.-December 2006
• Increased credibility and Clients awareness by developing Customer communication.
Communicated with Customers, various department and vendors to answer questions, and explain
information and products. Assisted Customers by phone.
Xerox Corporation
General Office Assistant February 2004-June 2005
• Worked as a contractor on a General Motor reporting project, performed data entries, bar coding
Scanning and faxing of customer’s complaints, recalls, reconciled and report discrepancies, reviewed
files, record, to analyze trend.
Libralter EngineeredPlastics
Molding/ labelers Operator July 2003 to November 2004
• Operated molding Equipment, prepared and placed Label on finished products, controlled
quality.
NationalInvestment and Savings Bank
Accounting clerk/ Analyst September 2000 to February 2002
• Worked on complex Financial Statements, reported and consolidated subsidiaries financial
statements. Assisted with merger and acquisitions. Onboarding of purchased and repurchased loans.
Performed Bank reconciliation of various account, accessed computerized information to answer client
and investors inquiries. Matched invoices and purchase order and analyzed discrepancies. Authorized
payment and printed checks.
TECHNICALSKILLS
• Microsoft Excel, Word, and PowerPoint, Peach tree proficient with creating macros and
shortcuts
• Operation analysis
• Trend analysis
• Transaction Processing
COMMUNITY
• Habitat for Humanity Volunteer with Nationstar Mortgage.
• Volunteer translator English French Spanish for Freedom House - 2004-2008.
• Nationstar soccer league Coordinator.