Presentation given at Internet Librarian International Conference, Olympia London, October 21st 2015 on Copenhagen Libraries' controversial new strategy and its implications
Tools and Resources for Transition from Libraries to Wider Community Use Cent...CILIP
Leon Cruickshank's (Professor of Design and Creative Exchange, Lancaster University) presentation to the CILIP 2017 Conference in Manchester #CILIPConf17
This is an interactive session to introduce a collection of freely available tools and resources enabling the transition from libraries into wider community use centres. These tools were co-designed by a group of 20 librarians in Lancashire this co-design process brought together expertise from junior staff to Julie Bell, the head of libraries for Lancashire. They worked in close collaboration with design researchers from Lancaster University, funded by the Leapfrog project (www.Leapfrog.tools). Leapfrog is a £1.2million project that seeks to transform public engagement by design.
Presentation given at Internet Librarian International Conference, Olympia London, October 21st 2015 on Copenhagen Libraries' controversial new strategy and its implications
Tools and Resources for Transition from Libraries to Wider Community Use Cent...CILIP
Leon Cruickshank's (Professor of Design and Creative Exchange, Lancaster University) presentation to the CILIP 2017 Conference in Manchester #CILIPConf17
This is an interactive session to introduce a collection of freely available tools and resources enabling the transition from libraries into wider community use centres. These tools were co-designed by a group of 20 librarians in Lancashire this co-design process brought together expertise from junior staff to Julie Bell, the head of libraries for Lancashire. They worked in close collaboration with design researchers from Lancaster University, funded by the Leapfrog project (www.Leapfrog.tools). Leapfrog is a £1.2million project that seeks to transform public engagement by design.
Are you facing a "jurisdictional battle" between librarians and information technologists? The difference in philosophical perspectives between the two is sometimes blurry and can lead to friction. Learn some of the principles of working with IT departments and receive tips for successful cross-departmental collaboration. This is a portion of "Creating Alliances with Overlapping Fields of IT & Librarianship" presented at the 2012 Texas Library Association Annual Conference in Houston.
My "distinguished speaker" presentation for the global online Library 2.013 conference.
"Library Futures & Tech Directions"
By Joe Murphy, Librarian. Director, Library Futures at Innovative Interfaces, Inc.
The Information / Learning Commons and the Public LibraryAngela Pierpaoli
How public libraries, particularly the Buffalo and Erie County Public Library, can incorporate the information/learning commons concept, a traditionally academic concept. Presentation given at a class on public library administration sponsored by BECPL and Long Island University C.W. Post Campus.
Presented at the MLGSCA Technology Symposium March 6, 2009 in Cerritos, CA.
The library of today and the future is about online resources and bringing the information to the consumer not waiting for the consumer to come to the information. How can libraries use these technologies to find the potential online user and give them information while still serving the traditional in-person library user?
Our world is changing and it can be difficult to process it all. A stimulating library can help make sense of these changes and inspire library users to participate in this era of continuous change. Libraries are enhancing people’s lives through emerging technologies and library programming. Learn how libraries are constructing an environment conducive to information discovery, sharing, and lifelong learning and glimpse the future of what libraries can become.
Growing Your Next Generation of Patrons 1MadPubLib
This is the slideshow for the presentation Growing Your Next Generation of Patrons: How to Stay Relevant in the Network Society by Lexie Robinson and Beth Locy. Presented at the Alabama Library Association Conference in Mobile, AL on April 18, 2007.
Are you facing a "jurisdictional battle" between librarians and information technologists? The difference in philosophical perspectives between the two is sometimes blurry and can lead to friction. Learn some of the principles of working with IT departments and receive tips for successful cross-departmental collaboration. This is a portion of "Creating Alliances with Overlapping Fields of IT & Librarianship" presented at the 2012 Texas Library Association Annual Conference in Houston.
My "distinguished speaker" presentation for the global online Library 2.013 conference.
"Library Futures & Tech Directions"
By Joe Murphy, Librarian. Director, Library Futures at Innovative Interfaces, Inc.
The Information / Learning Commons and the Public LibraryAngela Pierpaoli
How public libraries, particularly the Buffalo and Erie County Public Library, can incorporate the information/learning commons concept, a traditionally academic concept. Presentation given at a class on public library administration sponsored by BECPL and Long Island University C.W. Post Campus.
Presented at the MLGSCA Technology Symposium March 6, 2009 in Cerritos, CA.
The library of today and the future is about online resources and bringing the information to the consumer not waiting for the consumer to come to the information. How can libraries use these technologies to find the potential online user and give them information while still serving the traditional in-person library user?
Our world is changing and it can be difficult to process it all. A stimulating library can help make sense of these changes and inspire library users to participate in this era of continuous change. Libraries are enhancing people’s lives through emerging technologies and library programming. Learn how libraries are constructing an environment conducive to information discovery, sharing, and lifelong learning and glimpse the future of what libraries can become.
Growing Your Next Generation of Patrons 1MadPubLib
This is the slideshow for the presentation Growing Your Next Generation of Patrons: How to Stay Relevant in the Network Society by Lexie Robinson and Beth Locy. Presented at the Alabama Library Association Conference in Mobile, AL on April 18, 2007.
If your business is in luxury brands, cosmetics, appareils, accessories, you need to consider setting up a flagship store in Paris to upgrade your brand image..
How Many Dimensions of Compatibility?: Discovering What's Right for Your Users Marliese Thomas
How Many Dimensions of Compatibility: Discovering What's Right for Your Users
This was the keynote address at University of Houston Library's Discovery Day Camp on June 10, 2011. Some extra screenshots of admin interfaces have been added after the actual presentation.
This is my presentation from the panel "Innovators, Early Adopters, and the Rest of Us--Getting the Most from Your Library's Technology" at the Texas Library Association Annual Meeting, 2010. I shared the stage with Stephen Abram and John Blyberg and we had a great time!
Using online Instant Messaging tools to provide virtual reference services to users in HE and FE. Includes results of surveys from practitioners.
Delivered at the Innovation and Development Fund conference.
Is it usable for people with disabilities?
We know a lot about how to meet the checkpoints for accessibility, but how well do you understand what makes a good experience for people with disabilities? Only getting out and seeing how people use your product will help you understand what makes it a delight to use --- or a pain. User research and usability testing should be part of your accessible UX toolkit.
Cat Herding and Community Gardens: Practical e-Science Project ManagementNeil Chue Hong
A talk given by Neil Chue Hong at the e-Science Project Management Symposium looking at issues and models of managing projects which are cross-organisation, cross-discipline and cross-usertype, based on experience of managing several e-Science projects.
This presentation will examine the purpose and application of information architecture for the so-called ‘next generation’ of information tools, including blogs and wikis. We will introduce ‘needs based’ information architecture, the methodology used for organising and designing information-rich environments in a way that allows people to use them more easily. We will then look at how the best practice principles behind this approach apply equally well to emerging technologies.
Presented at Open Publish 2007, by Patrick Kennedy of Step Two Designs.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Carol Smith
Presented at CodeMash 2013.
If this sounds familiar it is time to make big changes or look for a new job. Failing your users will only end badly. In this session we look at the assumptions that are all-too-often made about users, usability and the User Experience (UX). In response to each of these misguided statements Carol will provide a quick method you can conduct with little or no resources to debunk these myths.
Fostering Entrepreneurship at the Library Through TechnologyNick Tanzi
Libraries have traditionally not allowed individuals to use the library as their place of business. Makerspaces have now blurred the lines. How do libraries balance those old policies with modern Makerspaces and excited patrons who see business opportunities? How can libraries best support this spirit of entrepreneurship with equipment and staff resources? Our presentation will discuss the urgent need to make adjustments in order to better serve our patrons.
Patterns for building patterns communitiesYishay Mor
Keynote at e-Learning Patterns, Tübingen, March 4-6, 2009
http://www.iwm-kmrc.de/workshops/e-learning-patterns/
Video
http://www.iwm-kmrc.de/workshops/e-learning-patterns/videos/Keynote1YishayMor.html
http://www.iwm-kmrc.de/workshops/e-learning-patterns/videos/Keynote2YishayMor.html
Abstract
http://www.iwm-kmrc.de/workshops/e-learning-patterns/abstracts/patternscommunties.htm
The construct of design pattern is often summarised as "the core of a solution to a problem in context". What, then, is the problem that design patterns solve, and in which contexts?
As design patterns break new grounds in educational research and practice, challenging questions arise: how do we engage new audiences in the pattern paradigm? How do we adapt the form and modes of use of patterns to make them useful in diverse realms of practice? Why do we have such a strong conviction in the value of design patterns?
The tradition of design patterns refers to concepts such as "timelessness" and "expertise". These are problematic in a world of accelerating change. Yet another fundamental principle is accentuated; the need to establish robust design languages capable of capturing the complexity of problems in our environment and offering verifiable solutions. I argue that design-level discourse is imperative in many critical domains of human activity, and that patterns should play a central role in such discourse. Over the last few years, my colleagues and I have been developing a methodology for participatory workshops for practical design patterns. This methodology has emerged from the "Learning Patterns" project, and is being refined by the "Pattern Language Network" project.
In this talk, I will describe the methodology, its history and future plans, and provide some illustrative examples. I will also highlight some of the fundamental questions which is provokes.
Requirements Engineering for the HumanitiesShawn Day
This workshop explores how requirements engineering can be employed by digital and non-digital humanities scholars (and others) to conceptualise and communicate a research project.
requirementsEngineeringAs the field of digital humanities has evolved, one of the biggest challenges has been getting the marrying technical expertise with humanities scholarly practice to successfully deliver sustainable and sound digital projects. At its core this is a communications exercise. However, to communicate effectively demands an ability to effectively translate, define and find clarity in your own mind.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Ala pr forum talk peters 2012 06e
1. A Presentation made by Tom Peters at
the ALA PR Forum at the ALA Annual
Conference, Anaheim CA 6/24/12
2.
3. IT expert? Sorta
PR expert? Nyet
Librarian for 25 years
Yes, I’d do it all over again
Library user for 54 years
In 4 years, I will have been a librarian
for half my life.
7. Not this: Generalities peppered with a
few examples.
But this: Examine a couple of very
successful library technology services
How did they happen?
What role did PR play?
What can be concluded from these instances?
9. Flatbed
scanner with
book edge
Single-pass,
doubled-sided
PDF, Word,
JPEG, etc.
USB, G-Docs,
email
10. These technologies have been
around for awhile
Real adoption and diffusion is
much more interesting than
cutting edge tech
11. Neither of
these info tech
successes are
Cutting Edge
Technologies
12. Collaboration Stations Scanning Stations
Vendor demo Vendor contact
Frustration over price Vendor demo
Local offer to build Friends discussion
Specs and design Temp location
Furniture selection Staff orientation
Location selection Furniture selection
PR blitz Permanent location
Fortnight of high anxiety Soft launch mid-
6 more added within yr. semester
Added another soon
13. Obvious needs
Built and improved upon known user
behavior
Tied to current pedagogical styles and
curricular goals
Easy to use with obvious benefits
Located thoughtfully within the library
Good promotion, with help from users
14. Doug Smith, Classroom Technology Support
Years of experience
Both a thinker/visionary and a builder
Maintains current knowledge about Tech
Cost conscious
An keen eye for durability and the
point of quickest failure or obsolescence
15. Inexpensive
Design and construction
team is nearby and easy
to contact
However, you literally are
a guinea pig as they work
through various
iterations of their design
16.
17. Mathews, Brian. 2012. “The Library is [Just]
a Philosophy (it’s not about chairs)”
Chronicle of Higher Education (June 19).
Available at http://bit.ly/LJ2YQ0
The library is a belief system, an application of a
philosophy translated into a tangible form.
Space should be designed for intentions,
not for users.
What do the chairs enable users to do?
18. Figure out the why before you figure out the
what and how.
It takes a lot of villages and neighborhoods
[i.e., use/experience zones] to make a library.
What are the intentions of the library?
Academic Support?
Preservation?
Knowledge Creation?
Instruction?
19. “…consider the best means for
making those intentions tangible,
rather than just the current means.”
22. The phrase appeals to our lack of
PR prowess.
It’s generally false, especially
when it comes to library
information technology.
23. Website
Twitter
Facebook
Student Newspaper
Alumni Magazine
Banners on the actual tables
PowerPoint slide show on one of the screens
Offers made to groups working on projects
Word of mouth
24. Free
Easy to Use
Green (not stressed)
Simplify the choices
Thank you, Friends
25.
26. “Word-of-mouth marketing is the most
powerful form of marketing these days.
And, libraries can afford it.”
Don’t wait for word-of-mouth marketing
to just happen.
Encourage people to tell their friends.
Peggy Barber (June 23, 2012) at a session of the
ALA Annual Conference in Anaheim CA
27. Does computer tech
need any promotion?
Aren’t most library users
enthralled by info tech?
29. How do you imagine each
service being used?
Think like a potential user.
What will be the benefits for them?
How will this tech service improve
their information lives?
30. Some students just like the collaboration
station furniture. They ignore the tech.
One student used a station for several
hours alone, because he had dropped his
laptop and the screen had cracked.
31. Locate the service where users can find it.
Locate the service where users will like using it.
Collaboration Stations in the large, open study
areas within the library
▪ Collaboration Station in a group study room isn’t used
as much (but users asked for it!)
Scanning Stations in “Copier Row” – a high-traffic
area on the main floor
32. 9 out of 10 users are actively using portable
devices (laptops and/or phones, mainly)
Lots of small-group work with two or more
laptops open and being shared
Lots of people making paper-to-paper
copies
33. …neither of these highly successful
library tech services was suggested
or requested by users.
34. More Specifically:
When asked,
people have a hard time imagining
and articulating what they want.
Crisis of Imagination in Librarianship?
When presented with something
useful, people will use it.
40. Risk management concerns about
anonymous emailing from the scanning
stations
Systems concerns about ongoing support
Apple dongles for the collaboration stations
left everyone dazed and confused
Rapid roll-out and mid-semester
deployment concerned some librarians
42. When a tech service
becomes successful
and breaks away
from the service
pack, the rest of the
pack tries to elbow it
back into the pack.
43.
44. They say: If we offer a
scanning station as a free
service, our photocopying
revenue will decline.
I respond: Scanning
stations are desired by
users, are much easier
and cheaper to operate,
are greener, etc.
45. Don’t refuse to innovate because it might
harm existing revenue streams.
Don’t do it!
That way lies madness and obsolescence
(Pass the hat)
46. 7 collaboration stations added in one
academic year for less than the price of a
single vendor-supplied station
Too soon to tell about any decline of
photocopying (and that revenue rivulet)
47. When possible, construct with
local talent and materials
Just do it
A wildly popular service trumps
frugal fiscal management
48.
49. Now expected by
most library users.
One of the most
heavily used library
services
Biggest challenge:
Avoiding negative PR
when the wireless
network teeters
50.
51. Because good wireless access is now just
assumed, the only PR possible with
wireless is now negative PR
Poor coverage
Limited capacity
Device problems
User ignorance
Often never gets reported to librarians
What halo effect does this negative PR have?
54. We should have promoted the heck out of
the scanning stations when we first
deployed them
Perils of a Soft Launch:
Confuses and angers users (Why didn’t the
library tell us about this great service sooner?)
Confuses and sends mixed msg to library
workers (soft launch = tepid commitment)
55. Probably never will be
No black rotary phone
era on the horizon
Remember Mathews’
Villages and
Neighborhoods
56. Launch and promote
Then watch and learn
Then modify/expand
as appropriate
Be happy with success
Lather, Rinse, and
Repeat
57. Tom Peters
Today: Assistant Dean for Strategic Technology
Initiatives, Milner Library, Illinois State University
As of Aug. 1: Dean of Library Services,
Missouri State University
Phone (probably until I die) 309-660-3648
Email tpeters@tapinformation.com