The METU Library is a pilot institution in Turkey's Performance-based Budgeting Project. It aims to increase user satisfaction by providing modern library services. To do so, it is developing a 5-year strategic plan with goals like improving its electronic collections, digitizing theses, and enhancing technical infrastructure and user services. It conducts surveys and uses standards like LibQUAL+ and E-Metrics to measure performance and user satisfaction before and after implementing its strategic plan.