Ajay Kumar Sharma has over 11 years of experience in supply chain management roles including warehouse operations, logistics, transportation, and vendor management. He is currently a Senior Manager of Operations at Delhivery.com overseeing their processing centers in Mumbai. Previously he held roles as Area Manager of Last Mile Delivery Operations at Flipkart and Assistant Manager of Line Haul operations and warehouse operations at Snapdeal and Cadbury India Limited respectively. He has a Bachelor's degree from Bikaner University and a diploma in computer applications.

1. AJAY KUMAR SHARMA
House No 99, Dayan and Colony, Adjoining Sector 5
Gurgaon 122001
Contact: 09602568368
Email: ajay.sidhmukh1984@gmail.com
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Profile:-
A dynamic commerce professional & good personality with a rich experience of 11 years in Supply Chain Management
of various fields like Warehouse Operations, Logistics -Last Miles Delivery Operations, Line Haul operations, First Mile
Operations, Transport Operations, 3 PL Operations, Vendor Management, Sales & Marketing, Reverse Logistics, & MIS,
Etc.
Organization Name : Delhivery.Com
Designation : Senior Manager Operations
Tenure : October 2015 to onwards
Location : Bhiwandi –Maharashtra
Responsible for Bhiwandi All operations like (PC, Pickup & RTO) for complete First Mile operations.
A. Overseeing operation of processing centre's (PC's) of Delhi very in Mumbai.
B. Coordinating first mile pickups, sorting operations, route optimization and 3PL in PC’s.
C. Partnering with vendors and clients to improve on their turnaround time.
D. Designing tools and operational flows to reduce cycle time.
E. Creating staffing plans, quality initiatives to exceed business expectations.
F. Analyzing raw data to understand patterns and devising strategies to improve processes.
Organization Name : Flipkart.com (E commerce)
Designation : Area Manager –Last Mile Delivery Operations
Tenure : Jun 2015 to Sep.2015
Location : Jodhpur –Rajasthan
Responsible for Jodhpur Territory (Jodhpur, Udaipur, Bikaner, Kota, Bhilwara, Pilani) for complete Last Mile
Delivery Operations & Reverse Pick up.
A. Order tracking & achieving delivery performance levels.
B. In Transit damage/lost control.
C. Deviation / Escalation management ensuring resolution within TAT.
D. Executing highly critical "Cash on Deliveries" in coordination with Customer & Courier.
E. Arranging Reverse pickup from different service

2. F. Ensuring RTO should be received on time at warehouse.
G. Non deliver reason (NDR) follow up with customer and courier.
H. Maintain and responsible for day to day warehouse operations.
I. Managing Warehouse Team as well as warehouse Operations.
J. Maintaining the sufficient stock and proper management of the same so that optimum inventory is maintained.
K. Maintain inward and outward movement of material.
L. Inventory Management as well as Inventory control
M. Periodic Physical stock verification.
N. Preparation of delivery notes (picking list of material), invoicing, GRN, vendor payments, Purchase requisition etc.
O. Co-ordination with Sales, Stockiest and Customers.
P. Material planning as per past sales trends on monthly basis
Q. Handling of Returned goods/replacement and rejected materials as per procedure.
R. Maintaining all warehouse related formats and records.
S. Preparation of monthly & annual stock statement of materials
T. Minimizing the cost and maximizing the profit on day to day basis.
U. All warehouse related information direct report to Head Operation Manager on regular basis
Organization Name : Snapdeal.com (Ecommerce)
Designation : Assistant- Manager Line Haul
Tenure : March 2015 to June 2015.
Roles & Responsibilities:-
Vehicle Tracking ● Fleet Management ● Store Keeping● Report preparation● Logistics● Stock Updating
● Vendor Management ● Warehousing
 Maintaining daily route vehicle tracking in ERP.
 Rate Negotiations with Vendors.
 Route planning for PAN India.
 Organizing the Driver Interview as per requirements
 Achieve high level of customer satisfaction by ensuring adherence to service quality standards and norms.
 Dispatch the material according the clients requirement.
Organization Name : Cadbury India Limited
Designation : Assistant- Manager Warehouse
Tenure : Dec 2011to Feb 2015
Roles & Responsibilities:-
 Responsible for inventory management and control, maintaining adequate inventory and replenishing it based on
demand/supply forecasts

3.  Accountable for timely & cost effective execution of receiving and dispatch process through Bar Code Scanner, while
ensuring implementation of all legal/Statutory requirements in warehouse
 Coordinate with the purchase dept. & vendors for monitoring the quality and the timely delivery of the incoming materials.
 Achieve high level of customer satisfaction by ensuring adherence to service quality standards and norms.
 Accountable for planning the Store Layout, and accordingly plan the inventory and assets as per Quantity, Margin,
Markup, Markdowns etc.
 Negotiate with the vendors to get the best deal and thereby finalize the contract and terms of trade.
 Responsible for daily sales orders monitoring, recording & receiving consents for production and assure that every order
compute the needed quantity of the raw-material
 Develop, motivate and educate the staff members on various operational matters, and products to guide them towards
successful outcomes and attainment of business objectives
 Minimizing direct and indirect costs of the organization without compromising on the quality or efficiency
 Plan the process effectively with overall responsibility for maintaining various process metrics and strict adherence to the
compliance procedures at all times
 Manage operations, identify improvement areas and implement measures to maximize customer satisfaction levels through
the effective application of the system
 Preparing MIS report, maintaining inventory Stock as per Department Minimum Stock using SAP.
Organization Name : TCI –Transport Corporation of India Limited
Designation : Hub Manager Warehouse
Tenure : Nov 2004 to Oct 2011
Roles & Responsibilities:-
 Responsible for HUB Ops activities like, Route Costs of Service & Feeder Route, Reduce the Weight Loss,
Calculating the Line Hauls Cost, Service Level
 Responsible for entire branch operations & sales activity like Monthly Sales Target Achievement,
Services Level of Pick up & Deliveries, COD Shipments, MIS, Accounts, Credit Control, Claims, CRM &
Making P & L of entire zone on monthly basis
Service Performance
 Prepare service quality improvement plan, implement & analyses service reports, monitor performance
& take corrective actions to improve service levels.
People Management
 Management and development of own & outsourced staff to maximize efficiency through
effective team management on aspects like –
 Recruitment
 Induction & Training
 Motivation
Budgeting & Controlling

4.  To ensure proper controls on THC and PDC costs. Provide inputs for the preparation of functional cost
budgets and manage within the budget the depot and Hub costs, Line haul, vehicles etc.
Business Associate & Vendor Management
 Co-ordination with current vendors and Identify new vendors, manage and monitor process to
improve effectiveness. Negotiate on contractual and commercial terms & getting it finalized by coordinating
with HO.
Safety & Security
To ensure that all Hubs, Depots and delivery centers have security and existence of an inbuilt process check in
order to provide a safe cover for people, property, consignments and equipment’s. Ensure occupational Health
& Safety standards are maintained as determined by legislation.
EDUCATIONAL CREDENTIALS
Graduate -B. A from BIKANER University, Rajasthan
Diploma in Computer AN Application.
Computer Proficiency
MS - Office (Word, Excel, Power point), Internet and Tally
Trainings Undergone
Nimbus Computer Center Bhadra. (RAJASTHAN)
Date of birth: 1st
June- 1984
Permanent Address: VPO- SIDHMUKH TEHSIL RAJGARH DISTT. CHURU RAJASTHAN PIN- 331701
Current CTC:-7.80 L per Annum
Notice Period - 15 Days.