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PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 1PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved.
August, 2019
MAJOR APPLICATION OF
AI IN HEALTHCARE
Alex Ermolaev, Director of AI,
Change Healthcare
PROPRIETARY & CONFIDENTIAL 2
The Change Healthcare Intelligent Healthcare Network…
• Extensive product/services, expertise, data,
and connectivity
• Tying our success to our customer: providers, payers
and consumers
• Independent, unbiased, & relentless drive
towards better healthcare
• Delivering practical innovation through
technology and partners
2,100
Payer Connections
1 in 5
US Patient
Records
$2 trillion
Healthcare Claims
Nearly 14 billion
Healthcare Transactions
5,500
Hospitals & Health Systems
800,000
Physicians117,000
Dentists
600
Laboratoriesh
Pervasive across healthcare
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 3
Next Industrial Revolution: The Intelligence Age
Metallurgy
Railroads
Ships
Steel
Machinery
Chemistry
Automobiles
Planes
Electronics
Computing
Telecom
A.I.
Biotech
NanotechTextiles
Intelligence
Age
Information
Age
Industrial
Revolution
Steam
Electrical
Internal
Combustion
2015+1971+1771+ 1829+ 1875+ 1908+
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 4
AI Accuracy Skyrockets After 2012
60%
65%
70%
75%
80%
85%
90%
95%
100%
1990 1992 1995 1997 2000 2002 2005 2007 2010 2012 2015 2017
Source: Microsoft Corp Speech Recognition Accuracy
Human Level Accuracy
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 5
AI Adoption as of 2018
94%
of companies believe
AI is key to competitive
advantage
1 in 20
companies has extensively
incorporated AI in offering
or processes
Source: Paul Taylor, IBM Fellow, ODSC West 2018
Change Healthcare is one of the leaders!
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 6
Why Apply AI to Healthcare?
US Industry by Revenue
R&D Budget
Number of AI Opportunities
Number of AI Startups
#1
#2
#1
#1
Most Important for Saving Lives#1
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 7
AI in Healthcare
Early Diagnosis Health Monitoring Medical Imaging
Diagnostics
Precision Medicine Personalized Treatment Plans Clinical Trials
Personalization
Smart Electronic
Health Records
Payment Accuracy
Patient Identification
and Retention
Optimized
Healthcare
System
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 8
Diagnostics
Early Diagnosis Health Monitoring Devices Medical Imaging
PROPRIETARY & CONFIDENTIAL 9
Sepsis Diagnostics
1.6M diagnoses/year (US)
25%-30% Mortality Rate
#3 Cause of Death
#1 Hospital Cost in US
Antibiotics increase survival rate
7.6% per hour
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 10
Sepsis Diagnostics (Continued)
Source: https://www.researchgate.net/publication/326661039_Applying_Artificial_Intelligence_to_Identify_Physiomarkers_Predicting_Severe_Sepsis_in_the_PICU
PROPRIETARY & CONFIDENTIAL 11
Medical Devices
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 12PROPRIETARY & CONFIDENTIAL
Predicting Alzheimer 6 years earlier
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 13PROPRIETARY & CONFIDENTIAL
Brain
Subarachnoid Hemorrhage
Subdural hemorrhage
Extradural hemorrhage
Intraventricular hemorrhage
Parenchymal hemorrhage
Hydrocephalus
Midline shift
Descending transtentorial herniation
Ascending transtentorial herniation
Workflow Intelligence.AI
Intelligent Workflow driven by AI
Abdomen
Perforation / Free air
Bowel obstruction
Spinal epidural hemorrhage
Vertebral fracture
Chest
Pneumothorax
Aortic dissection
PE
Spinal epidural hemorrhage
Vertebral fracture
Neck
Retropharyngeal abscess
Spinal epidural hemorrhage
Vertebral fracture
Vertebral artery dissection
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 14
Personalization
Precision
Medicine
Personalized Treatment
Plans
Drug Discovery &
Clinical Trials
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 15
Precision
Medicine
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 16
Personalized Treatment Plans
Source: https://www.media.mit.edu/publications/reinforcement-learning-for-designing-novel-clinical-trials-for-treating-cancer-patients/
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 17
Clinical Trials
Oncology Trials
3.4%
of oncology clinical trials
are completed
Patients Enrolled
5%
of cancer patients are
enrolled in clinical trials
Sources: http://blogs.sciencemag.org/pipeline/archives/2018/02/02/a-new-look-at-clinical-success-rates
https://www.beckershospitalreview.com/quality/just-5-of-cancer-patients-participate-in-clinical-trials-5-things-to-know.html
"I don't think it's an unwillingness on the patients' part. I don't
even think it's an unwillingness on the physician's part. It’s really
a system error...” Scott Delacroix, MD, told PBS NewsHour.
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 18
Optimized Healthcare System
Smart Electronic
Health Records
Payment Accuracy
and Streamlining
Patient Identification
and Retention
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 19
About 1/3 of Healthcare Spending is Wasted
Sources: https://advocacy.consumerreports.org/research/engaging-consumers-on-health-care-cost-and-value-issues/
$10,000
$8,000
$6,000
$4,000
$2,000
$0
Average U.S. Healthcare
Spending per Person in 2014
$9,700
Total Wasted Spending per Person……… $2,910
Wasted
Spending
Necessary
Spending
Unnecessary Services
Example: Duplicate Tests $800
Inefficient Care Delivery
Example: Test Results Not Shared $495
Inflated Prices
Example: Excessive Profits $400
Fraud
Example: False Claims $285
Prevention Failures
Example: Missed Flu Shot $210
Excess Administrative Costs
Example: Billing Errors $720
© 2018 Change Healthcare LLC and/or its subsidiaries or affiliates. All Rights Reserved.
Medical Text
Understanding
Header ✓
Footer ✓
David A. Smith, M.D. ✓
Legalese ✓
Likely diagnoses ✓
Member info ✓
© 2018 Change Healthcare LLC and/or its subsidiaries or affiliates. All Rights Reserved.
Strange
ICD-10
Codes
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 22
Problem: Medical Claims
1. Source: https://www.businesswire.com/news/home/20170626005391/en/Change-Healthcare-Analysis-Estimated-262-Billion-Healthcare
2. Source: Change Healthcare Internal Statistics
US Medical Claims:
$3T per year1
Claims Denied:
$262B per
year (9%)1
Cost of Rework:
$118 per claim1
Total Loss:
> $100B2
PROPRIETARY & CONFIDENTIAL 23
Example: Dual Enrollment
1 - CMS Fast Facts, January 2018: https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/CMS-Fast-Facts/index.html
2- Kaiser Family Foundation: https://www.kff.org/medicare/state-indicator/medicare-beneficiaries-by-fpl/?currentTimeframe=0&sortModel=%7B%22colId%22:%22Location%22,%22sort%22:%22asc%22%7D
3- CMS, https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/DataStatisticalResources/Data-and-Statistical-Resources.html
Today
58.8M
Medicare beneficiaries
Live at or below
34%
of the federal poverty level
And only
10.6M
are dual-enrolled
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 24
AI in Healthcare
Early Diagnosis Health Monitoring Medical Imaging
Diagnostics
Precision Medicine Personalized Treatment Plans Clinical Trials
Personalization
Smart Electronic
Health Records
Payment Accuracy
Patient Identification
and Retention
Optimized
Healthcare
System
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 25
Healthcare
AI Startups
Source: CBInsights
PROPRIETARY & CONFIDENTIAL 26
Embrace
Variety
Respect
Data
Understand
Workflow
AI in Healthcare Challenges
PROPRIETARY & CONFIDENTIAL 27
Not All AI Projects are Viable Today
Source: An Empirical Model of Large-Batch Training, https://arxiv.org/pdf/1812.06162.pdf
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 28
“In order to understand trust in the relationship
between humans and automation, we have to
explore trust in two dimensions: trust in the
technology and trust in the innovating firm.”
Source: https://hbr.org/2017/04/to-get-consumers-to-trust-ai-show-them-its-benefits
PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 29

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AI in healthcare - SF Bay ACM chapter

  • 1. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 1PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. August, 2019 MAJOR APPLICATION OF AI IN HEALTHCARE Alex Ermolaev, Director of AI, Change Healthcare
  • 2. PROPRIETARY & CONFIDENTIAL 2 The Change Healthcare Intelligent Healthcare Network… • Extensive product/services, expertise, data, and connectivity • Tying our success to our customer: providers, payers and consumers • Independent, unbiased, & relentless drive towards better healthcare • Delivering practical innovation through technology and partners 2,100 Payer Connections 1 in 5 US Patient Records $2 trillion Healthcare Claims Nearly 14 billion Healthcare Transactions 5,500 Hospitals & Health Systems 800,000 Physicians117,000 Dentists 600 Laboratoriesh Pervasive across healthcare
  • 3. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 3 Next Industrial Revolution: The Intelligence Age Metallurgy Railroads Ships Steel Machinery Chemistry Automobiles Planes Electronics Computing Telecom A.I. Biotech NanotechTextiles Intelligence Age Information Age Industrial Revolution Steam Electrical Internal Combustion 2015+1971+1771+ 1829+ 1875+ 1908+
  • 4. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 4 AI Accuracy Skyrockets After 2012 60% 65% 70% 75% 80% 85% 90% 95% 100% 1990 1992 1995 1997 2000 2002 2005 2007 2010 2012 2015 2017 Source: Microsoft Corp Speech Recognition Accuracy Human Level Accuracy
  • 5. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 5 AI Adoption as of 2018 94% of companies believe AI is key to competitive advantage 1 in 20 companies has extensively incorporated AI in offering or processes Source: Paul Taylor, IBM Fellow, ODSC West 2018 Change Healthcare is one of the leaders!
  • 6. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 6 Why Apply AI to Healthcare? US Industry by Revenue R&D Budget Number of AI Opportunities Number of AI Startups #1 #2 #1 #1 Most Important for Saving Lives#1
  • 7. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 7 AI in Healthcare Early Diagnosis Health Monitoring Medical Imaging Diagnostics Precision Medicine Personalized Treatment Plans Clinical Trials Personalization Smart Electronic Health Records Payment Accuracy Patient Identification and Retention Optimized Healthcare System
  • 8. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 8 Diagnostics Early Diagnosis Health Monitoring Devices Medical Imaging
  • 9. PROPRIETARY & CONFIDENTIAL 9 Sepsis Diagnostics 1.6M diagnoses/year (US) 25%-30% Mortality Rate #3 Cause of Death #1 Hospital Cost in US Antibiotics increase survival rate 7.6% per hour
  • 10. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 10 Sepsis Diagnostics (Continued) Source: https://www.researchgate.net/publication/326661039_Applying_Artificial_Intelligence_to_Identify_Physiomarkers_Predicting_Severe_Sepsis_in_the_PICU
  • 11. PROPRIETARY & CONFIDENTIAL 11 Medical Devices
  • 12. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 12PROPRIETARY & CONFIDENTIAL Predicting Alzheimer 6 years earlier
  • 13. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 13PROPRIETARY & CONFIDENTIAL Brain Subarachnoid Hemorrhage Subdural hemorrhage Extradural hemorrhage Intraventricular hemorrhage Parenchymal hemorrhage Hydrocephalus Midline shift Descending transtentorial herniation Ascending transtentorial herniation Workflow Intelligence.AI Intelligent Workflow driven by AI Abdomen Perforation / Free air Bowel obstruction Spinal epidural hemorrhage Vertebral fracture Chest Pneumothorax Aortic dissection PE Spinal epidural hemorrhage Vertebral fracture Neck Retropharyngeal abscess Spinal epidural hemorrhage Vertebral fracture Vertebral artery dissection
  • 14. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 14 Personalization Precision Medicine Personalized Treatment Plans Drug Discovery & Clinical Trials
  • 15. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 15 Precision Medicine
  • 16. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 16 Personalized Treatment Plans Source: https://www.media.mit.edu/publications/reinforcement-learning-for-designing-novel-clinical-trials-for-treating-cancer-patients/
  • 17. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 17 Clinical Trials Oncology Trials 3.4% of oncology clinical trials are completed Patients Enrolled 5% of cancer patients are enrolled in clinical trials Sources: http://blogs.sciencemag.org/pipeline/archives/2018/02/02/a-new-look-at-clinical-success-rates https://www.beckershospitalreview.com/quality/just-5-of-cancer-patients-participate-in-clinical-trials-5-things-to-know.html "I don't think it's an unwillingness on the patients' part. I don't even think it's an unwillingness on the physician's part. It’s really a system error...” Scott Delacroix, MD, told PBS NewsHour.
  • 18. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 18 Optimized Healthcare System Smart Electronic Health Records Payment Accuracy and Streamlining Patient Identification and Retention
  • 19. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 19 About 1/3 of Healthcare Spending is Wasted Sources: https://advocacy.consumerreports.org/research/engaging-consumers-on-health-care-cost-and-value-issues/ $10,000 $8,000 $6,000 $4,000 $2,000 $0 Average U.S. Healthcare Spending per Person in 2014 $9,700 Total Wasted Spending per Person……… $2,910 Wasted Spending Necessary Spending Unnecessary Services Example: Duplicate Tests $800 Inefficient Care Delivery Example: Test Results Not Shared $495 Inflated Prices Example: Excessive Profits $400 Fraud Example: False Claims $285 Prevention Failures Example: Missed Flu Shot $210 Excess Administrative Costs Example: Billing Errors $720
  • 20. © 2018 Change Healthcare LLC and/or its subsidiaries or affiliates. All Rights Reserved. Medical Text Understanding Header ✓ Footer ✓ David A. Smith, M.D. ✓ Legalese ✓ Likely diagnoses ✓ Member info ✓
  • 21. © 2018 Change Healthcare LLC and/or its subsidiaries or affiliates. All Rights Reserved. Strange ICD-10 Codes
  • 22. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 22 Problem: Medical Claims 1. Source: https://www.businesswire.com/news/home/20170626005391/en/Change-Healthcare-Analysis-Estimated-262-Billion-Healthcare 2. Source: Change Healthcare Internal Statistics US Medical Claims: $3T per year1 Claims Denied: $262B per year (9%)1 Cost of Rework: $118 per claim1 Total Loss: > $100B2
  • 23. PROPRIETARY & CONFIDENTIAL 23 Example: Dual Enrollment 1 - CMS Fast Facts, January 2018: https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/CMS-Fast-Facts/index.html 2- Kaiser Family Foundation: https://www.kff.org/medicare/state-indicator/medicare-beneficiaries-by-fpl/?currentTimeframe=0&sortModel=%7B%22colId%22:%22Location%22,%22sort%22:%22asc%22%7D 3- CMS, https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/DataStatisticalResources/Data-and-Statistical-Resources.html Today 58.8M Medicare beneficiaries Live at or below 34% of the federal poverty level And only 10.6M are dual-enrolled
  • 24. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 24 AI in Healthcare Early Diagnosis Health Monitoring Medical Imaging Diagnostics Precision Medicine Personalized Treatment Plans Clinical Trials Personalization Smart Electronic Health Records Payment Accuracy Patient Identification and Retention Optimized Healthcare System
  • 25. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 25 Healthcare AI Startups Source: CBInsights
  • 26. PROPRIETARY & CONFIDENTIAL 26 Embrace Variety Respect Data Understand Workflow AI in Healthcare Challenges
  • 27. PROPRIETARY & CONFIDENTIAL 27 Not All AI Projects are Viable Today Source: An Empirical Model of Large-Batch Training, https://arxiv.org/pdf/1812.06162.pdf
  • 28. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 28 “In order to understand trust in the relationship between humans and automation, we have to explore trust in two dimensions: trust in the technology and trust in the innovating firm.” Source: https://hbr.org/2017/04/to-get-consumers-to-trust-ai-show-them-its-benefits
  • 29. PROPRIETARY & CONFIDENTIAL© 2019 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved. 29