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Agility employee preparedness - 2-13-13
The document outlines the importance of employee preparedness for disasters and provides key strategies and tools to assist organizations and their staff in emergency situations. It emphasizes that successful disaster recovery relies on clear communication, planning, and resources, urging organizations to help employees prepare both individually and as part of a team. The Agility Recovery story illustrates a business model designed to make disaster recovery accessible and effective for all organizations, not just large corporations.
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Agility employee preparedness - 2-13-13
- 1. Protecting Your Organization by Preparing Your Employees Bob Boyd President & CEO, Agility Recovery For copies of the slides presented during today’s session, please visit: http://agil.me/prepemployees
- 2. Prepare to Survive. Today’s Key Take‐Aways I. The importance of employee preparedness II. Ways to directly assist employees III. Tools to help any organization prepare IV. The Agility Story
- 3. Prepare to Survive. The Importance of Employee Preparedness
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- 5. Sometimes they areserious New York City following Hurricane Sandy on Oct 29, 2012
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- 7. The Importance ofPreparedness I. 15‐40% – The number of businesses that fail following a natural or manmade disaster.* II. 35% – The number of small to medium‐sized businesses that have a comprehensive disaster recovery plan.** III. 94% – Number of small business owners who believe a disaster could seriously disrupt their business within the next two years.*** IV. 51% – Number of Americans who have experienced at least one emergency situation involving lost utilities for at least 3 days, evacuation from their home or office, loss of communications with family members or had to provide first aid to others.**** *Insurance Information Institute, **Gartner, ***American Red Cross and FedEx Small Business Survey, 2007, ****American Red Cross/Harris Poll Survey, 2009. The Impact of Everyday Threats
- 8. The 10 Elementsof Business Preparedness Insurance Emergency Kit Assess Your Risk Coverage Supply Chain Analyze Your Preparedness Critical Functions Employees Test the Plan Data Back‐Up Crisis Alternate Emergency Communications Worksite Response Plan
- 9. Prepare to Survive. Ways to Directly Assist Employees
- 10. Prepare Employees withthe Plan Ensure Employees Know the Plan 1. Do they Know the plan exists? 2. Do they know where to find the plan? 3. Do they know their primary role? 4. Have you shared the plan with new hires?
- 11. Prepare for Workfrom Home Challenges • Productivity suffers • Inability to login to networks ‐ Phone/Internet Outages ‐ Power Outages ●●●●●●●●●● ●●●●●●●● • Unwillingness to report to duty • ‐ Family or Property in peril • Distractions • Child Care Issues
- 12. Cross Train Employees 1. Critical Functions must continue 2. Certain areas/departments may experience greater demand 3. Longer/Odd Hours may require additional staffing 4. Employee Absenteeism will spike For this checklist and others, please visit: http://www.PrepareMyBusiness.org
- 13. Transportation Issues 1.Mass Public Transportation Shut Down a) Car Pooling b) Overnight accommodations nearby 2. Fuel Shortages a) Storage of Fuel for Critical vehicles/staff b) Fuel vendor for deliveries 3. Restricted Access to non‐Residents 4. Damaged/Destroyed Vehicles
- 14. Family Preparedness 1. Do they have a plan? a) Evacuation/Shelter plan b) Critical Document Storage c) Emergency Alert System d) Emergency/Go Kit 2. How can your organization help? a) Workshops b) Checklists c) Emergency Kits d) Flu Shot Clinics e) Family Involvement Days
- 15. Prepare to Survive. Tools to Help ANY Organization or Family Prepare
- 16. Simple Message: Take Four Simple Steps: 1. Be Informed 2. Make a plan 3. Build a Kit 4. Get Involved
- 17. #1 – BeInformed • Have an Emergency Radio • Know the Evacuation Routes • Advise Employees ahead of forecast weather events • Know the most likely threats and plans to mitigate the risks • Including both Natural & Man‐Made Threats • Home Fires are #1 Family Disaster • Be familiar with local warning systems and emergency plans • Information sources, shelter locations & emergency contacts
- 18. #1 – BeInformed Before/During/After an Event: • Stay informed & up‐to‐date on the situation • Verify information being shared to others • Properly vet information being provided to you • Use all information sources available (Social Media included) • Ensure Employees know what actions are being taken • Help employees make decisions by setting an example
- 19. #2 – Makea Plan Resources: Considerations: • Commute Routes • www.RedCross.org • Nearby Threats • www.Ready.gov • Children & Elderly • Special Needs • www.Do1Thing.com • Medical Needs • Pets Plan Elements: • Home/School/Workplace Plans • Communication Plans • Neighbors & Out‐of‐Area Contacts • 3+ Days of Supplies
- 20. #2 – Makea Plan Quick Links: • Family Emergency Plan: http://www.ready.gov/sites/default/files/FamEmePlan_2012.pdf
- 21. #2 – Makea Plan Quick Links: • Specific Threats (Available in many languages): http://www.redcross.org/prepare/disaster‐safety‐library
- 22. #2 – Makea Plan Quick Links: • Sesame Street Family Emergency Plan: http://www.sesamestreet.org/cms_services/services?action=download&uid =069038ec‐b604‐4929‐b343‐d25737006be4
- 23. #2 – Makea Plan Quick Links: • Children’s Emergency Contact Card: http://www.ready.gov/sites/default/files/documents/files/FamEmePlan_Child_Fields.pdf • Backpacks • School Field Trips • Play‐dates • Birthday/Slumber Parties • Church Trips/Functions
- 24. #3 – Builda Kit Employee Emergency Kits • An emergency or disaster recovery kit should contain: • Fresh water, Non‐perishable food, Flashlights • Extra batteries, Battery‐powered AM/FM or NOAA radio • First aid kit, Copies of important documents and records • Extra Clothing during colder months • For a complete list of items, visit www.Ready.gov. At Home AND At Work www.redcross.org
- 25. #3 – Builda Kit Quick Links: • Basic Supplies List: http://www.ready.gov/sites/default/files/documents/files/checklist_1.pdf
- 26. #3 – Builda Kit Quick Links: • CDC Checklist: http://www.cdc.gov/ncbddd/hemophilia/documents/FamilyEmergencyKitChecklist.pdf
- 27. #4 – GetInvolved • Participate in Local Drills • Talk to your Neighbors (both at home and at work) • Become a Citizen Corps Member (http://www.ready.gov/citizen‐corps) • Involve other Social Groups • Neighborhood Watch, Faith‐based Organizations, Social Clubs, Friend Networks, Professional Associations • Volunteer Locally (Red Cross, CERT Training, Crime Prevention) • Join the National Preparedness Coalition and “Pledge 2 Prepare” (http://community.fema.gov/connect.ti/READYNPM?)
- 28. Prepare to Survive. The Agility Story
- 29. Agility Recovery ‐ History Started by General Electric 24 years ago. Saw a need to recover at or near the businesses’ normal location. Photo taken by Agility Recovery team
- 30. What We Do We provide 4 key Elements of Disaster Recovery 1. Office Space: Everything needed for your employees to work 2. Power for the office 3. Communications: Telephone and Internet access 4. Computer System: Computers, servers, printers, fax
- 31. Culture of Success General Electric built an • 24 years infrastructure to ensure success • Rescued 1000’s of businesses • Never failed Atlanta Distribution Center
- 32. New Vision The industry focused on the needs of the Fortune 500. This model is too expensive for most businesses. In 2004, Agility defined a new vision. Agility will bring disaster recovery solutions to ALL businesses.
- 33. New Business Model ‐ ReadySuite Agility created a solution that all business could afford. For a small monthly fee, normally $495/month, you can protect your business.
- 34. When You Become a Member A continuity planner will contact Erin Mitchell Agility Rep you and gather the info we need to recover your business if you have a disaster. e.g. • How many employees need to be up and running? • What are the power requirements of the office? • Where do you store your data? • How do you want your phone calls handled during a disaster? Ben Pritchard Member Services
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- 36. When You Have A Disaster • Agility’s operations team works with you to determine your needs. • You only pay for Agility’s out‐of‐pocket expenses: If we fly a technician to your office to set‐up computers, we charge you for the airfare, but not the time. If you need a generator, we'll deliver it and bill you our exact costs. If you need a server, we take one from our stock and ship it to you. You pay for the shipping. Agility Quickship Case
- 37. When You Have A Disaster • Regardless if you have Agility or not, you would still have the same recovery needs. • But Agility will get it done faster, cheaper and more effectively. • Most importantly, we get it done every time. ReadySuite Mobile Office
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- 39. Disasters Happen Sometimes they’re big like a tornado. Photo taken by Agility Recovery team
- 40. Disasters Happen If you don’t have a plan your business will be forever altered. Photo taken by Agility Recovery team
- 41. Disasters Happen • During a disaster there are more important things to focus on instead of trying to rebuild your infrastructure. • When you’re most vulnerable to being overcharged and underserved, you will have a partner you can trust: 24 years 1000’s of recoveries Never failed • Agility doesn’t profit from your Bobbi Carruth Agility Member Worthington Federal Bank disaster.
- 42. Ask Yourself… • Do you believe a disaster could happen? • Do you believe that without a plan, your business will suffer? •Do you believe Agility, after 24 years and 1000’s of recoveries will be there? DCH Credit Union Agility Members Tornado Recovery
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- 44. Prepare to Survive. Questions Bob Boyd President & CEO, Agility Recovery bob.boyd@agilityrecovery.com 704‐927‐7922 Today’s session has been recorded. Links to the archived recording will be emailed to all registrants automatically For copies of the slides presented during today’s session, please visit: http://agil.me/prepemployees