This document introduces various open source technology tools that can be used to facilitate citizen-based monitoring and promote government accountability. It provides examples of tools that citizens can use to monitor public services, access government data, engage in budget processes, and understand their rights. The document emphasizes that technology supports but does not replace citizen participation and that partnerships between citizens and technologists are important for effective monitoring. It also presents the idea of an "Accountability Cookbook" to guide citizens on actions they can take to improve governance and service delivery in their communities.

1. Advancing citizen-based monitoring
Introduction to tech for accountability
September 2016
Adi Eyal
Photo Credit: Tom Stoddart

2. We use technology and data to help
people make informed decisions that
drive social change.
Photo Credit: Darryn van der Walt

3. http://capetownbudgetproject.org.za/

4. http://capetownbudgetproject.org.za/

5. http://capetownbudgetproject.org.za/

6. http://capetownbudgetproject.org.za/

7. http://capetownbudgetproject.org.za/
Action
Information
Tell me what I need to know
Context
Help me understand the data
How can I use this information?

8. http://muni.compliancetracker.org.za/

9. http://muni.compliancetracker.org.za/

10. http://muni.compliancetracker.org.za/

11. http://ismaps.org.za/

12. http://ismaps.org.za/

13. http://ismaps.org.za/

14. http://ismaps.org.za/

15. http://ismaps.org.za/

16. http://ismaps.org.za/ http://ismaps.org.za/

18. http://www.wazimap.co.za

19. http://cbm.code4sa.org/
Citizen-based monitoring using mobile technology

20. http://cbm.code4sa.org/
Citizen-based monitoring using mobile technology
Vodafone 858
Android 2.2
3G, GPS, 2MP Camera, FM Radio
Costs just over $100*
* price in 2011

21. http://cbm.code4sa.org/
Citizen-based monitoring using mobile technology

22. Citizen-based monitoring using mobile technology
Medicine Stockouts

23. http://cbm.code4sa.org/
Citizen-based monitoring using mobile technology

27. Using data to find cheaper medicines
http://mpr.code4sa.org

28. Using data to find cheaper medicines
http://mpr.code4sa.org

29. Using data to find cheaper medicines
http://mpr.code4sa.org

30. Using data to find cheaper medicines
http://mpr.code4sa.org

31. “… It very quickly became a must-use website for me. I
work in a mixed-income neighbourhood and being able to
figure out what works for my patients' budgets is
extremely helpful – there is no point in prescribing
medicine that the patient cannot afford to buy” - Family
Doctor

32. Vote for the budget
http://vote4thebudget.org.za

33. Where
does your
Tax
money
go?
http://code4sa.org/taxclock/

34. http://code4sa.org/taxclock/

35. http://code4sa.org/taxclock/

38. How much should you pay your domestic worker?
http://www.living-wage.co.za

39. Where do you live? How much do you pay?
http://www.living-wage.co.za

40. Where do you live? How much do you pay?
http://www.living-wage.co.za

41. http://www.living-wage.co.za
http://openbylaws.org.za

42. http://pmg.org.za

43. http://pmg.org.za

44. http://pa.org.za

45. http://pa.org.zahttp://pa.org.za

46. http://pa.org.zahttp://pa.org.za

47. Accountability Cookbook
Youth in my community need safe spaces. What
should I do?
1. Contact my ward councillor?
2. Make a submission to the municipal budget?
3. Attend sub-council meetings?
- What are the processes that exist for me to improve
service delivery?
- What are my rights?
- What information is available?
- Are there other organisations working in this space?

48. Accountability Cookbook
What are my rights?

49. Accountability Cookbook
What information is available?

50. Accountability Cookbook
What actions can I take?

51. Accountability Cookbook
Who can I learn from?

52. ● There are many great open source technology
tools out there to use
● Technology facilitates - it doesn’t solve problems.
Helps with scaling
●
● Citizen technology should be a partnership - not a
supplier relationship
● Data and stories go hand-in-hand, cannot have
one without the other
● Thoughts around the accountability cookbook
Take home message

53. Contact us
Email: info@code4sa.org
Twitter: @code4sa
Web: http://www.code4sa.org
Facebook: https://www.facebook.com/code4sa/