The document introduces the GROW model for coaching. GROW stands for Goal, Reality, Options, and Will/What. It is used to help clients achieve personal goals by first identifying their desired goal, assessing their current reality and how they arrived there, exploring available options for moving forward, and determining what they are willing to do. The document provides examples of how the GROW model can be applied to goals related to health, fitness, and personal image. It emphasizes that coaching uses active listening skills to help clients work through issues and promote positive personal change.

1. Communication Skills : The GROW Model
Jacqueline Melbourne-Milner
JMMCommLifeSkillsCoaching.com

2. JMMCommLifeSkillsCoaching.com

3. JMMCommLifeSkillsCoaching.com

4. Coaching towards SUCCESS
There are many prominent moments (in time), within the working and or social life
time of an executive, that support the idea of attending an external coaching workshop.
Coaching workshops: can be used to help support and promote the consideration of a wide range of
transferable skills and abilities.
 the wish for a better or improved home-work-life-balance
 promotion within work – and or support towards managing personal success
 aspects of change management
 emotional intelligence and its development
 supporting enhanced communication skills
 acceptance of motivational support
 supporting development of strategic strategies
 developing social and networking confidence
JMMCommLifeSkillsCoaching.com

5.  Introducing the GROW model
 Aims: To introduce a link to Advanced Personal Development
 Objectives: To consider how coaching support can help promote Personal Change.
 Goal - What do you want, or need to, achieve today?
 Reality - Where are you at now (how did you arrive) - and, what
achievements do you aspire to?
 Options – Consider the present - and, embrace the future
support that may be open to you.
 What are you will/ing to do - Think about personal actions - and, what can take
place to help promote change.
JMMCommLifeSkillsCoaching.com

6. JMMCommLifeSkillsCoaching.com

7. JMMCommLifeSkillsCoaching.com
Change Management can appear in many different
ways. Individual Life Skills often involve some or all of
these links. Work task: re-visit handbook and update
Reflective Journal
www.JMMCommLifeSkillsCoaching.com
Image (open use [no author]) sourced online

8.  Introducing the GROW model
 Aims: To introduce a link to Advanced Personal Development
 Objectives: To consider how coaching support can help promote Personal Change.
 Goal – If your goal is to improve your health and wellbeing, how will you begin?
 Reality – Are you comfortable with your image (how did you arrive) - and what, if any, are the changes you
would like to make?
 Options – Consider the present - and, embrace the future support that may be open to you. Perhaps by joining a
gym or weight management class.
 What are you will/ing to do - Think about personal actions - and, what can take place to help promote change.
For instance: calling in at your local gym or leisure centre for a personal fitness assessment could begin the
process of an even more confident and-successful-you!
JMMCommLifeSkillsCoaching.com

9.  Introducing the GROW model
 Aims: To introduce a link to Advanced Personal Development
 Objectives: To consider how coaching support can help promote Personal Change.
 Goal - What do you want, or need to, achieve today?
 Reality - Where are you at now (how did you arrive) - and, what
achievements do you aspire to?
 Options – Consider the present - and, embrace the future
support that may be open to you.
 What are you will/ing to do - Think about personal actions - and, what can take
place to help promote change.
JMMCommLifeSkillsCoaching.com

10. GROW
Active Listening to help lower the emotional temperature!
• The ‘LISTENER’ allowing the client to speak freely
•The ‘CLIENT’ allowing the ‘LISTENER’ to respond at
appropriate times in order to confirm understandings (or to
ask focussed questions allowing the client to continue
•The ‘LISTENER’ taking time to reflect and summarise the
coaching time
JMMCommLifeSkillsCoaching.comImage (open use [no author]) sourced online

11. JMMCommLifeSkillsCoaching.com
Where do you think your
place will be within this tree of life?
Image (open use [no author]) sourced online

12. JMMCommLifeSkillsCoaching.com
There is no right or wrong answer!

13.  GROW
 Thank you for taking the time to invest in your own Personal Development!
 Congratulations: continue to embrace a step-by-step approach (goal-setting)
towards Personal Achievement
JMMCommLifeSkillsCoaching.com